Papa John's Pizza in West Dunbartonshire

I am editing this review as it seems they took my complaint seriously and have stopped serving up reheats and are back to their previous EXCELLENCE!

ordered deserts and it took 3 hours to come, the crepe was so tough and could hardly even cut it and it was very hard on the outside, the churros were crunchy and not soft which it should’ve been. for what i payed for it i’m not satisfied atall the portions were very small so over priced for what you get, overall i am very disappointed will not be ordering again.

Got two solid objects in chips and curry sauce

Very tired decor and sticky carpet . Mixed grill came without 2 items ,sent back , peas like bullets second time round and sausages we’re definitely breakfast left overs

Visited today for dinner, and although the food was decent, the service and hygiene is terrible ( with the exception of the young boy with the glasses). The possible manageress, female about 60 with black hair in a bun, has zero customer service skills, as is the same with the other two quite large build males floating about. Was there for over an hour, and never had any engagement with any of these three, no hospitality skills anywhere. Seen multiple people come and go, and never seen a table get wiped and cleaned with a spray between guests ( really bad in these modern times), and the outside patio is filthy and really needs a good brush. This is really not from today. Dont think it will happen any time soon, as I just think they are bone idle, and dont care or want to be there. Large seats and couches in the garden area, but not a cushion in sight. Never experienced anything like it, however at least the chef appears to do a decent carvery.