Gelatoburger in West Dunbartonshire

Placed an order for a waffle and cookie dough. Waited over a hour for them to be delivered. Both of the items were freezing cold. Tasted like they had been made when I ordered and was sitting waiting for driver to deliver. Disappointed.

Poor, burgers were ok but looked pretty unappealing. Delivered on time

Delicious food that was delivered hot and fresh! Good portion sizes, the mac 'n' cheese tater loaded tater tots and applewood burger are particularly delicious :) Had to rate a 4 star as delivery was later than expected, but this was on a Saturday and the lovely member of staff who answered my call kindly explained that there had been a lot of previous orders to contend with. Entirely understandable! They even threw in a free wee dessert as a token, which was lovely and much appreciated. Would order again!

Everything was amazing! Will be ordering again 👏 Definitely recommend 👌 🪄😎🤤

Don't know why I haven't ordered from here before! Burgers were banging! Apple wood burger was lovely 👌 fussy teenagers demolished their chicken burgers, skin on fries are always a winner and I have never had tater tots in my life... katsu loaded one's are omg! Delivery was bang on time, food was still warm (couple miles away) and the driver supports a good team 👍🤣 will definitely be ordering again!

Easy ordering and the burger and fries were good (fries especially tasty). Received a message saying that the order had been delayed so would have been well over an hour wait. In the end it was delivered before the predicted time so probably just under an hour.

I have to sing the praises of this place. This is legitimately THE BEST PLACE to get a burger in Dumbarton. Filling, delicious, quality! The loaded fries are excellent and the crepes are a must. I recommend the chocolate fudge but if you’re like me, this will be your new favourite take away and you’ll have plenty opportunities to try them all. The delivery drivers are friendly and deliver quite promptly (depending on how busy they are, I understand it’s becoming a popular place and it’s no wonder

Just fabulous. amazing burger, my son said probably the best he has had in Scotland and he has eaten a lot of burgers. The dirty chips were loaded with flavour and I can’t speak for the mozzarella sticks as I blinked and they were gone !! Now to the MILKSHAKES. Absolutely hands down the best we have ever tasted. Wrap that all up with the friendliest most efficient staff and what else is there to say ? Definitely search this place out, well worth the visit 💕

Order was supposed to arrive befor 8.30pm eventually arrived at 9.35pm, was told I would receive ice cream because of the wait but arrived with no ice cream, the only thing I can say was the food was hot and the dogs ate the burgers, will not be ordering again

everything was wrong. n everything was freezing cold .I couldn't eat any of it .I would like a refund please. thanks

Milkshake and churros wur deadly

Just Want to say what an amazing experience, staff where lovely, was little worried due to the bad reviews but what an amazing experience and food. Chicken buger cooked to perfection not dry and full of flavour fresh pickles with avocado! Beautiful my partners hotdog and burger was also delicious!

The food was hot and the dessert was cold. Brilliant, thanks.

Ordered burger chips and wings for £12 the burger tasted exactly the same as a microwaved rustler, the wings were so salty I physically could not eat them without shuddering and my cheesy chips had no cheese and just came as a soggy heap in a box. Never again would I eat here.

Very disappointing. Everything looked thrown together, was charged extra for a slice of tomato on a plain chicken burger, mozzarella sticks were ok I suppose, but you can’t really mess up highly processed frozen food. The chips were cold and absolutely rank, like they’d been standing under a lamp for a very long time. Filled churros were good.

Excellent Burger blackpudding and chorizo. Very tasty. Pleasantly surprised on quick delivery.

Had 2 deliveries of deserts, quite a wait for delivery and waffles cold both times but stuck them in the oven and they were lovely

Not happy with this experience waiting with my belly rumbling almost crying on the couch feet shivering bones hurting but all I want know is why it took so long

Great burger, wings and portion. Will be back

absolutely amazing staff and the food was fantastic for a great price 😄 definitely coming back

Great food, great staff in the shop and a very lovely delivery driver

Orderd a chicken burger from here and it tasted like a pre heat boiled chicken The chips were half cooked with powder throwing on top of it The chicken wings looked as if they were pulled out the bin and sauce put on them Honestly £37 complete waste of money Was on the verge of taking it back down and rubbing there face in it Good luck to anyone who wastes there money on this dump

Expensive for the quality… I get that the service provider take a big piece into the cake. Even though that’s definitely not worth the price

Banging 10/10 big up gelato burger 👍

Food was excellent. Was really looking forward to buffalo wings but received BBQ instead.

food was great , still hot one of the best food I've had delivered around here in a while.

We really enjoy the food here, the burgers are tasty and the desserts are really nice, love to order from here after a busy week. Yum!

the burgers and chips are 10000/10. amazing. but the wings are a 2/10 they really let yous down. the salt n chilli ones were really powdery and bland and the buffalo sauce leaves a bad aftertaste. the meat is nice tho. my order has also been luke warm both times and the cheese wasnt melted on the chips but the packaging is really nice.

Delivered at time expected even to Helensburgh. It’s great quality

Food a little (little) bit dry but overall still value for money and amazing taste!

I am an official addict of gelato. Really very nice food and good customer service.

I would buy again. Best takeaway food around

Really good food will be ordering again. Really good customer service!

Second time trying food from here and the second time they have got the order wrong won't be back

Great food. Only second time ordering but never got the jalapeños on my burger, 1 set of fries were meant to be cheesy and the other were meant to be salt & chilli so a bit disappointed

Ok so delivery was a bit late but I’m not marking down for that as unlike many other places they called to apologise and let me know. It was also the lovely owner who delivered to me herself. What a gem! Food was lovely as usual! I’ll be trying their pasta place next!

Missing items but after calling the shop the girl who took my call was lovely, very apologetic and managed to arrange re delivery within 15mins. Food was lovely too.

Best takeaway we’ve had in a really long time. Will definitely be reordering!

Great always, forgot an item but was quickly delivered again. It happens tho, busy Saturday I'd imagine

Will be back! Top class burger and the loaded fries were great - would be good if you sold tubs of sauce too like BBQ, Buffalo etc

Arrived in good time and was really tasty, burger was great.

Decided to try this place after driving by many times, the menu is extensive, loads of options. Milkshakes were quite nice, but the prices don’t really reflect the size of the portions. Burgers were good but on the smaller side, especially again, for their price. Staff are friendly, didn’t sit in, took away but nice place.

Literally ordered pasta from here, ordered it at 8.34pm and didn't arrive until 10.25pm baring in mind I paid £4.50 for delivery which was 8 minutes away. The chicken wings literally are the driest thing since eating a teaspoon of cinnamon and the garlic bread was inedible, it may aswell of represented a hammer you use to smash a window in case of an emergency. The carbonara had enough grease in it to refill the fryer Lasagna is meh, could definitely get a microwave meal from Aldi that tastes even better. No passion in this food whatsoever. Won't be ordering again

Actually very disappointed! Everything was thrown together and looked rank! Nothing was overall flavourful, I ordered at 8.49pm and didn't turn up till 10.28pm! Ridiculous tbh! Chips were soggy as hell! Wouldn't recommend unfortunately

Desserts are mid but the pasta is amazing order tonight great Driver, Great and understanding customer service about my diet requirements, food 1000/10 😀 would reccomend and my whole family order from here and they also delivered to Helensburgh which i didnt know they did so very pleased, we will be back 😀 Thanks

The delivery Driver was nice and she was nice on the phone

The food was amazing, lots of choice, would highly recommend. We ordered the pasta and it was delicious. Staff are lovely, always go out their way to help. Thank you so much!!

Excellent food, sometimes a little slow to deliver, but always worth it. The burgers have great variety, ample in toppings and are always fresh, and the sundaes also well topped. Churros are always fresh from the fryer.

Food was absolutely top notch and the staff very friendly Thanks guys will 100% be back

Waited an hour and 15 minutes for what can only be described as absolute crap! The burgers were cold and pathetic, they are thin as paper and tasteless. I had seen reviews on Facebook and thought we were in for a treat, I was disgusted and very disappointed. I can honestly say that I have enjoyed McDonalds more and they are better value for money. Do NOT bother with this place, it’s awful!

Ordered here for the first time two burgers including delivery £20. Arrived 1 hour 30 mins later, wrong order and portion not great for price.

I had the classic, with onion rings, wings, and a kinder shake. Everything was amazing. Having a burger place of this quality in Dumbarton is amazing. Also the staff are so nice. It really adds to the experience.

Food was really nice,bit pricey for what you get or should I say dont get! Ordered from here twice both times order wrong,turned up with my dessert but no ice cream with it which I paid for,same with burger paid 2,50 for extra patty still only got the one! Not good at getting orders right atall!

Food lovely .ice cream and other deserts so good

My venison burger was taste less was worse than the £1 burger youd get at McD's. My chips were disgusting cost over £5 were so salty couldnt even put in my mouth to chew. I let my dogs try them one wouldnt put in mouth and the other very quickly spat out and ran to water bowl and emptied it. Was my 1st try and was so looking forward to it. But wont use again.... SORRY. Gave 1 star but would be in all fairness 0star.

Amazing burgers - awesome quality and diversity of ingredients.

Me and my partner had ordered from here before and got the house burgers and we loved it, this time we opted for the chicken burgers and they were amazing! The owners/staff are very personable and pleasant which made us feel very welcome when we went to collect our order , will be back !! Thank you :)

This is, without doubt, worth the detour to experience some great quality burgers, gelato, waffles, chiros and other menu items we didn't have time or space to sample. Super friendly staff and fast service. We shall be back!

First time trying last night and it was absolutely delicious. The venison burger I myself got was amazing! My friends loved their burgers and the mac and cheese balls were particularly tasty! 100% recommend, will be ordering again!

First time ordering from this restaurant (through Lomond Eats) and I’m sad to report that it was pretty disappointing. The chips were so lukewarm and soggy that when I tipped them out they looked like a chip terrine. The burger was nice, good patties, and the dawg was good too but the buffalo chicken wings were awful; just dry chicken wings with a glob of sauce over them meaning some were incredibly spicy but others were just plain and cold. I ordered at 6:40pm, was given 8pm as the delivery time and the food arrived at 9pm. The churros were ok but £4.75 for the 2 scoop ice cream dish was so overpriced; the portion was teeny. For £42, I can’t help but feel aggrieved.

Good milkshakes.......that's about it. Burgers are very poor. If u want burgers go to McDonald's. Poor value for money

Not much flavour and frozen chips, unfortunately not quality for the price. Priced for the branding/marketing but had better burgers from kebab shop at a third of the cost. Spent £26 to have 2 meal deals and 4 tiny churros delivered. Very rarely do I leave a negative review but just so disappointed. Sorry.

Got my order and soon & as like before absolutly speechlesss burger was perfect hunters chicken fries gobsmacked melted in mouth amazingmilkshake thickness just right flavour perfect overall your food is spot on love everything ive had soo far will defo be ordering again soon

First and last time I ever purchase their house burgers. I would not categorise as gourmet. More expensive version of a McDonald's. Looked nothing like pictures. Very disappointed

This was our second experience, this time we opted for a delivery, food came in a reasonable time and was still nice and hot! Enjoyed the burgers, waffles and the milkshakes! A great addition to the local area. Plan to use more in the future, would be great if Bowling could be added to the delivery radius so we can order online.

Staff were lovely and helpful in explaining the portion sizes. Even gave us a buzzer so we could wait in the warm car whilst it was being prepared. Only 10 minutes later we received our food, it tasted great (especially waffles! 🧇 ). Would happily return 😊

Delighted with the quality and quantity of food, and the variety of options was fantastic.

The food was amazing, the platter is definitely the best. Lots of variety of food. The staff are very friendly and helpful.

Absolutely banging I went there yesterday for my dinner and I got the plain dog and house fries and my friend got the hot nd kickin pop corn chicken with cheesy bacon fries the hot dog was banging you could tell it was proper meat and not your cheap rubbish that most places use and the fries were so good the brownie milk shakes are really good I spent 31 quid in there for 2 milkshakes,churros for 2,plain dog,house fries,cheesy bacon fries and hot nd kickin popcorn chicken the portions are massive for the price you definitely get what you pay for would 100% recommend