Papa John's Pizza in Aberdeen City

Order said it arrived nothing turned up. Called restaurant they answered then hung up on me

I called about a problem when placing an order and was constantly talked over by the staff member making up answers to questions that I had not asked before I was ever allowed to finish asking my own question. Frustrating scarcely begins to describe the experience. Want staff to hang up on you when you call to ask for an update, and food that never arrives, then this is the place for you! Correction, it finally arrived! But too late

cold and late phoned to be told will be with me in ten mins was over 20 mins

Delivery never came as driver didnt enter the building. However the next night I called and they delivered..out the back.

Over charged on both pizzas, place is a little sweatbox. Wouldn’t give the food to my dog! Rats

Advertising good deals on the window for walk ins then get charged different amount (full) at till. When quizzed about it, the staff member inform us that the poster is out of date...offered us something extra instead. The something extra turned out to be a bottle of Pepsi which was out of date. Avoid this takeaway

Almost 1.5 hours to deliver the order. Arrived completely cold. Staff also very rude and no apology for cold food.

Staff would not let a disabled customer use the bathroom even when informed they'd soil themselves on the walk home otherwise. Used to order from here occasionally, food is okay but won't be coming back.

Food took ages to arrive even though the store is about 3 minutes drive. When it did finally arrive it was cold. Won’t be buying from here again.

Ordered pizza for my birthday. Restaurant confirmed my order, gave me a long ETA and then failed to deliver my pizza. I now have to go through the process of getting a refund and I’m without a pizza too.

Very inconstante food quality/taste, delivery takes too long.

Delivered chicken wings to a vegetarian, when called they claimed not to be able to understand my accent. Never refunded, never sorted.

Took my order but did not deliver . Waiting for refund

Order from here fairly often as local and often has good deals on. The food has always been great.. No issues or complaints with the food or service. Recommended.

Excellent pizza as usual but order tracker is falsely updated. The tracker showed pizza is ready for collection but when we turned up, they literally put it in the oven! However, you can't fault the quality of the pizza here!

They are good at their service eventhough the circumstances prevailing are pretty troublesome... Council works and road closures are all around... Still they manage to deliver the orders asap... They make great pizzas, that I like ordering them very often...

Took my money and didn’t deliver my food!

Called to change a mistake made on order. Clarified mistake and the person on the phone confirmed that the change was made. Order Then came wrong. Awful service

Have had bad experiences more than once so won't be ordering from them again. Most recently they took an hour and a half to deliver. I called to chase after 40mins and was told it was out for delivery and would be 10mins. Next time I called I was told it just left. Previous they have taken long times and forgotten items. While the pizza may be ok, I won't order from them again.

Overpriced and not worth the value.

Pizza was delicious, the dough was thin and light. Beware that the pizza with ndujia is quite hot 🌶️

Jestem niezadowolony z fatalnej obsługi klienta delivery time too late kurwy

My last order wasn’t delivered I want a refund

I dont even have food yet. Restaurant is closed. Can't speak to anyone. Abysmal

ACCEPTED ORDER THE PLACE IS NOT EVEN OPEN

Wrong items sent and delivered late. Second pizza delivered but once again cold.

Cold when arrived had to heat up oven

Decent Pizza, quick service, low price

To the attention of those who make deliveries, the location is incorrect, you cannot pick up the order, you have to go 200 meters south on college street, I will no longer pick up orders from this shop 😊

Not recommend. Not much ingredients in pizza. The garlic sauce was absolutely 1 out of 10. It tasted like butter. Not very clean staff as I could see the way they made pizza and not hygiene sufficient. I will not go back ever and will not recommend to others. If I had a £2 pizza from Tesco would be better quality as well.

Delivered a bunch of pizzas for a teen event (NBT 2022) and did an awesome job! Food was great! No complaints! 🙌🏻

Me and my gran order from here fairly often and we have never had any issues with the food quality or service but our recent order was absolutely horrendous we had ordered the cauliflower wings and when they arrived we realised it was inedible due to the cauliflower being expired

Don't be fooled by exclusive deal,you get a very tiny tub of ice cream enough for 1 and cheese sticks is mis leading its actually garlic bread,we thought it was mozzerla cheese sticks

Pizza was good,cheesy garlic bread was also good the jalapeno bites not so great and the garlic sauce is awful.

The pizza wasn’t the warmest when it arrived and there wasn’t much taste to it should’ve just stuck to dominoes fancied a change but it backfired .

Food was pretty bland, hardly any toppings, and was not very good. Won't be ordering from here again even with the 35% discount wasn't worth the money.

Meals ready to pick up excellent service.👍

Great service and food was hot and really good ! Would recommend :)

So let's compare this to dominos + pizza hut. Pros: in my opinion the quality is the best and most consistent of the 3 especially with the stuffed crust. There's lots of variety for meat eaters and full vegans. If there are any issues with the food, the online support team quickly resolve any issues. Cons: after ordering for collection about 5/6 times, three times the extra sauces were forgotten. So always ask as just in case, although if they do forget to give them to you, or you notice too late they'll give you some next time 👍. The system for when your order is ready, is also inaccurate, if it says it's ready for collection most of the time it has just been placed into the oven. But the wait has not really been longer than 5 minutes at that point. Delivery: never had an mix ups, never had any issues with the drivers. It is more expensive. But the service is very reliable.

Shocking, 2 of 4 orders delivered, cold, overcharged, zero effort to refund when we called and challenged.

No delivery!! No food!! No good!!

Didn't receive my order. I called the restaurant and said they had delivered it, but I didn’t receive it.

Good food, Great delivery, right on time. The delivery guy brought the food right up to my hotel room door. Excellent all round.

A perfect pizza, delivered hot, delicious

Pizza was delivered within 20 minutes, was hot and fresh but just not very tasty. Have had much better Pizzas unfortunately.

Delivery was perfect I’ve had better pizzas

Pizza was promptly & freshly prepared in front of me! Was tasty!

First time I have ordered from here and definitely won’t be the last

Pizza here beats the rest, not a fan of the garlic dip though but plenty other dips to choose from!

Nice Pizza place, neatly decorated. Friendly staff.

Big man akshay making me the best chicken pizza again!