Papa John's (At Kiln Park) in Pembrokeshire

Cannot comment on food yet but a very helpful delivery driver who put himself out to show us the way to our caravan which we could 'nt find in the dark LOL

Good pizza and adequately sized. Good service, worth a try

I ordered the Family deal £39.99 where you can add a desert on for an extra £2 However I forgot to add it, so I had paid, I came back straight away as soon as I remembered, to be told no, you can't have that, When I asked if they could check the woman on front told me, We are too busy otherwise I would check, I am a paying customer, No where does it state it can't be added on after. The attitude from the Front of house was very rude. They didn't even say do you want to add the desert for the £2 extra. I wanted the deal but was left unsatisfied with the situation as it wasn't resolved to my liking.

Pizza very greasy and very salty. Only had a couple of slices I was starving. Fast delivery tho and on time.

What a complete and utter waste of time!!! Arrived here looking forward to a gluten free pizza for the wife and myself only to be told “Sorry we don’t do gluten free!!” To be honest the server looked at me like I was off another planet when I asked Avoid at all costs if you are coeliac!!!

Never eat from this place. the poeple who works there does not knoe what hygiene is. When making pizzas they clean the hand on their trousers and the samd when they adx toppings. ABSOLUTELY DISGUSTING AND DIRTY!

Be prepared for a long long wait. Food tastes ok but very overpriced. Staff are clearly overworked and comes with a cba attitude which is a management issue

Didn't visit this place would not visit this place

Great pizza with great ingredients

Fast and friendly service and food was lovely and warm arriving Tasted great

£15 per pizza they are having a laugh somebody had ordered pizza and left at least half of it which speaks volumes

Seen a lot of 1* reviews on here but we had a delivery to our caravan and the pizza was very nice, very hot and exactly the time they said it would be, can’t fault them!

Everything was hot, always plenty food left. Good value.

Joke. Says it closes at 11pm but actually closes at 10. We couldn’t get food all weekend towards the end of the night. For a complex that has entertainment until 11pm it’s comical that they close as early as they do. Don’t even stick to their own closing times. We got rejected twice.

Glacially slow service, staff not reacting to anyone stood at the counter either waiting for food or waiting to order food. Over a one hour wait and no common sense to maybe acknowledge customers . Makes u wonder how these businesses can get it so wrong some times

food was okay overpriced for what it was but its to be expected at a caravan park.

We had a few days away at Kiln park in Tenby, nice food, but really expensive compared to Papa John's where we live.

Still expensive pizza deals, pizzas are ok

Great for table service but a bit slow if you are waiting in person.

Order took nearly 40 minutes when there was clearly plenty of staff and zero other customers, no communication from staff, truely appalling service. The pizza itself was great so it's ashame they can't produce pizzas faster.

Expensive but lovely, delivery nor click and collect worked for the whole week we stsyed at kiln park!

Food ok but over an hour wait, very poor service.

We were served by Maxine. Such friendly service. Food was fantastic. I was supporting a gentleman with learning disabilities and Maxine took time out to chat to him, even though they were starting to get busy. In this day and age, a lot of people would say they were too busy and carry on, but she was so friendly. A pleasure to talk to. A real asset to Kiln Park.

Food alright, but keep you waiting for it, clukd see my food sitting at pass waiting to be given but all staff just ignoring it. And app for delivery only works when they can be bothered

Ridiculous prices even when collected.

Really expensive. £33 for two pizzas Dont bother just get a frozen one from morrisons.

Very tasty food, Hon Galway!!!!!

Fast personal service on delivery. Delicious product.

I prefer Domino's, but we were staying at Kiln Park so that's what we got. Obviously Haven charge a premium which pushes the prices up, but we enjoyed it.

Food looks good but a bit expensive .

Far too expensive. Staff are very friendly. Would not use again due to the high prices

Based in the complex at Kiln Park, delivery service is available, very convenient, obviously expensive. If you like Pizza I guess this is as good as any of the bug names.

Lovely bit expensive but it is on a holiday park

Food is good , but it's expensive

Realy good pizza and I don't often eat pizza and great sides my children loved it too

Staff friendly and very professional service food was outstanding

Pretty disappointed to be honest. Told food would be ready in 10 minutes roughly. With that went and bought other food as part of a big family meal. After about 30 minutes the food finally was ready, the rest of the food bought elsewhere had gone cold now. I refused collection as it just wasn't good enough service. Paying over 27 quid for a dozen wings and a few garlic bread sticks, the service needs to be on point. Clearly it wasn't. None of the staff seemed interested or any hurry to get things moving. Sorry I wasted my time

Amazing pizza amazing staff what a place staff are great at papa johns

Good service, we had our food delivered to our caravan which is free. We had an offer of 2 large pizzas for £28.99. It's great if you don't feel like going out every evening.

Had two big pizzas whilst grandchildren played and danced in the entertainment complex, a bit pricey but they were enough for five of us.

Pizzas bit greasy but ok, absolute extortionate prices, glad there was a co-op on the site

Iv been converted from domino's to papa Johns lovely pizza 🍕

Very poor. Food was late. Staff are rude. Order was not complete two pizzas missing

Need to re mortgage to buy a pizza

Awesome staff. Great pizza. Highly recommend

Good was well presented and we really enjoyed

The food arrived hot but the pizza was to bland and weren’t very appetising

Did not go there as they do not do gluten free.

Enjoyed our stay nice site would recommend it

This pizza is by far the best in the area but very costly unless your an owner and can get 15% off all purchases.

Showed open till 11pm but was closed before 9pm

It's sited in the clubhouse at Kiln Park we ordered food a family selection and had it upstairs in the club house adults and children helped themselves all were satisfied

Good fresh cooked food. Having to wait was a bit of a nuisance but food was good and staff very friendly

Was looking forward to pizza but alas ! No butternut squash bases available so since I'm wheat intolerant that meant none for me. My partner could have had one bit declined so we could actually eat together. A sad disappointment. 🙁

Pizza was lovely and warm and served straight to your table in the live lounge

First papa johns and it was delicious. Fast delivery to caravan but lost a star for lack of offers that you'd get on the High Street. Can work out expensive in comparison

Consistent food and prompt service, what's not to like? They were out of wings so one star off but otherwise fine.

Did enjoy the pizza and their service was very good

The food was nice but simon who served us was very rude and looked miserable should try cracking a smile and actually speaking to the customer instead of attitude and pulling faces because we cant hear him properly.

Poor customer service, and long long wait for food, a McDonald's or burger King be much better in kiln Park, all food outlets close by 9.00 which is very early. Get there and order early.

Not as good as I thought it could be servcie could be better

Waiting time was an hour. Took 1 hour and 40 mins to arrive. Did not even bother to cut up 1 of our pizzas and was cold! Unable to get through on phone as line constantly engaged, to be told by delivery driver that they are exceptionally busy. You would think they would be used to it being busy being on a caravan site!

The pizza deals aren't the same as the shops. The pizzas were good but as this was my first papa John's I was expecting more. The garlic sauce wasn't what I expected either. But each to their own.

Great pizza, rather busy .... but still great service

Great service staff love and friendly

Average food very expensive staff just overworked and disinterested. Took us too long to get our food. Was hot though!

Long wait for food. Would have ordered on the Haven app but kept crashing

Guy asked me to shout out my card number over phone what time are people in Wales living in??????

Nice pizzas!! but couldn't order online from our caravan

Didn't get anything from here we just had to walk past to the restaurant. Looked and smelled lovely.

Pizza was absolutely lovely. But is very expensive.

Truely awful I don't usually leave reviews but this was so bad I felt I had to. We ordered to be delivered to our van, came on time great. We'd been travelling all day so we're starving, would eat anything! Ordered an xxl so just over £20. Well, it was inedible. The grease was so bad it made my stomach hurt, I'd say it was under cooked so we tried to grill it a bit more ourselves to 'save' it but that made no impact on the grease. After eating a few slices we gave up and it ended up in the bin.

Amazingly fresh tasting and the dough is tasty too

Delicious pizzas, wide variety of toppings, friendly & helpful staff, short waiting time

Very easy to order on the app for click and collect, this was much quicker than the delivery options available.

At least 30 minutes wait. Pizza food OK.

Really lovely place to visit the food was especially good

ginger guy dropped food, ris doil not very nice drop pizza, ross kunia not nice rude and smell, they gave lip and punch my husband. ris doyle can i have number plz x

Lovley pizza partner and friend complained that there was only one slice of pepperoni on ther American hit but I have no complaints at all on the meat feast .

What an absolute disgrace this place is. JESS the manager was rude and clearly has no customer service training. We placed an order online and told to collect at 8.05pm. Arrived to collect and told it was another 10-15mins. Asked after the 15mins and then to be told it had been forgotten about. Then to be told no fast track of the order, no discount and nothing they would do to solve the usage. Hungry children and terrible start to our holiday. AVOID THIS PLACE IF YOU DONT WANT TO HE DISSAPOINTED. Papa John's you should be ashamed!!!

Quite disappointed, pizza wasn't very good which is not up to it usually standard to much tomato base

Very friendly staff good prices try the chocolate cookie ☺️

Good quality pizza 🍕can't fault the delivery service

Should accept cash........food was nice

Efficient and friendly door to too service

Very impressed, delivery was prompt and pizza fresh and very good

Lovely fresh pizza.. delivered on time. But our caravan was right near the papa johns so they passed us alot. Considering it’s a family haven site and the speed limit is 5mph they were driving like lunatics. There’s no need to go 30mph+ on a family site full of children outdoors playing.

Friendly staff, good food. Prices are good too despite them having a captive audience, pretty much on par with their regular takeaway prices.

We spoke to the staff to ask what time they deliver to the caravan till which they advised 10:30. We hadn't eat all day so we was relying on this takeaway. We went to order on the app and we weren't able to. My friend called them up and they said they were not doing deliveries, this was about 10:10. We said that we would collect because we haven't eaten all day and had nothing in the caravan. To which they agreed. We went to collect the food and not one member of staff was wearing a mask. My friend said she was sure she saw the ginger guy drop our food on the floor so you might want to check the CCTV. Our food was ready and this ginger guy was chucking our food about. Literally throwing it down the hatch so another member of staff can collect it. I don't know who the hell he thought he was. If you don't like your job don't do it, coming from someone who has worked in kitchens and food places all my life. Have some respect and check your attitude. I was looking him dead in the eye and he didn't care just kept chucking the food. I said to them lucky our food won't be mashed up when we get back. We got back and to my surprise it was a shambles. The garlic bread looked like naan bread and it was Asif it had been taken out the bottom of the bin and reused. It looked as though it had been chucked up the wall a few times, probably by the red head. The pizza was OK but burnt. For food that is already overpriced what a joke. It was my friends birthday and we had no choice but to eat it. Safe to say it come straight out of me in the morning, although I weren't shocked that it did. If we get coronavirus we will know where it has come from and I'll be taking the appropriate action. I have picture evidence if needed of the food.

Freshly made-to-order pizza. What's not to like?

Ordered pizza for a set time so they had plenty of time to prepare it and deliver it. After almost an hour of waiting after said time I phoned up to be told its just coming out of the door only to have to wait another 20 minutes for it

Orderd a delivery at 7.30pm to be deliverd as a suprise for my daughter for 9pm. No sign rung at 9.15pm to be told it's been deliverd. Then to change their mind and say it have just come out of the oven. Finally deliverd at 9.35pm. Chickens we cold. Very disappointed. Would I order again NO. I would order dominos from town next time.

The meal was amazing, really nice and enjoyed by all. They offer lots of mixed deals and the server freely helped make sure we saved some money overall. I personally picked up my meal on our first night at the park as our caravan was not far from the store, however they do offer a free delivery service to the whole park.

I went there and the stench of your employee at the front (Matt) smells so badly I had to turn around and leave he was also on his phone listening to some aggressive sounding music. Not what i expected when trying to order pizza

Ordered some takeaway pizzas from here for a night when we didn't want to cook or go out. Order was placed by phone, very friendly and helpful service. Said it would be 30 mins, was about 20 mins when it was delivered. Delivered by a friendly guy, pizzas were piping hot and very tasty! A little pricier than usual Papa Johns outlets, but this was expected and we did get buy one, get one at half price, so were happy.

On time, food was great, polite and quick, love that pizza

Was down kiln park bank holiday weekend.rang up to have a pizza delivery at 8.15pm and last order is 10.45pm.rang 47times couldn't get an answer as they had taken the phone off the hook.so no one could get through,no point having a delivery service..

Good pizza and friendly staff but highly priced compared to towns

Great food but their Vegan Pizzas were hit n miss - one night it was well topped,the next you had to play 'hunt the toppings' as it was sparse. They were however, well cooked and better than other Pizzas like Pizza Hut and Pizza Express. Their Vegan Cheese is actually tasty and melts well. Would go back again!!

I always find it pricey, but it was so busy and they seemed short staffed, so if your going to have one, order it for delivery as we waited around 45mins from start to finish before taking it back to our caravan.