The Arches Kebab House in Pembrokeshire

Food was disgusting pizza was terrible chips under cooked and got charged double the price £10 for some pepperoni n mushrooms never again !!

Not the best kebab I've had, certainly won't be returning.

Ordered here whilst on holiday in Tenby. Service from the staff and delivery driver were great. The pizza's that we ordered were nice. However, the chips and chicken weren't the best. May have just had a bad batch though.

Very Good Food, good staff very friendly,in a good location. Lots of choice to choose very good menu. The Arches Kebab House.

Went in Friday night for some food after being out, bought 5 chicken strips, was eating them in the taxi home and due to it being dark couldn't really see the food, got back to where i was staying in the light, had 1 chicken strip left and the chicken was some what pink and bottom of the box had a red stain over the box which i can only consider to have been blood, tried ringing the restaurant, rang about 8 times at 11 with no answer when they were still open as they closed at 12:30, haven't got i'll as of yet, but if you would like to avoid salmonella i would stay away from here.

Absolutely disgusting food the dinner meat was from the day before stale. Chips old and tasteless save your money and go to Gregg's. Made a mistake buying from here. Very expensive disgusting taste. Hope we knew before hand. Burger was the frozen chicken burger absolutely tasteless waste of every penny

Great food excellent service friendly staff will be going back again

When my “order” was delivered we discovered that we had half of the order missing and wrong! We had ordered a large chicken kebab with salad and separate sauce, a lamb donner kebab with chilli sauce and a cheesy garlic bread. The lamb donner was completely missing as they sent a second chicken kebab when we tried to phone them to sort the issue the line just kept ringing! We finally got through after 10 minutes of calling and they said that it would be with us as soon as possible. Another 20 minutes of waiting and the second attempt was wrong again!! I didn’t even bother calling to tell them my second order was wrong as i was starving waiting all that time for my food!! Very disappointed as it’s my local kebab and there isn’t anymore around us!

Absolute shambles. Got the order wrong. Was on the phone for 20 mins trying to ring to sort it out. Was apologetic at least on the phone and received a replacement in short time. However, the replacement order was WRONG again! Served cold and soggy with what can only be thought as week old wet onions from the back of the fridge. Very disappointing and annoyed as used the kebab many times before in the past. Don’t want the embarrassment and starvation waiting for our correct food for a third time.

I don't usually have a reason to complain but today was not the best. The chicken shish was over cooked which made it a bit hard to eat, and just literally thrown in, my husbands tower burger looked like it had a ride on a rollercoaster, not brilliant, i am not saying i won't be back, because like I say it's usually absolutely fine

Friendly staff,pizza was absolutely fabulous 👌

Very friendly helpful staff. Fantastic food. Speedy service with a smile. Highly recommend. Thanks

Fantastic chicken kebab regular visitors, no complaints what so ever, always the same quality and quantity, would highly recommend, thank you arches kebab. Ros and Trevor.

Been coming here for years and always good food and friendly staff

Not a place to order meal for delivery, took an age to arrive, car was full of food for delivery driver couldn't close bag to keep food warm never mind hot. Had to heat up in microwave. Pitta bread soaked in salad. Food was nice but could have been so much better. Sorry cannot recommend. Hope pick up is better 🙏🙏🙏👍👍

Went there tonight, staff really friendly and the food was nice. Will definitely use again and recommend to others.

I enjoyed what i had but portion was really small ordered a large kebab if that was a large i will eat my hat which I nearly did as I'm still starving..lol really small portion

Very nice food, freshly prepared

Had a few takeaways from here over a week stay in Tenby. Not the cheapest (but that’s Tenby for you) great service and the food is nice and clean tasting .

£13 for a small kebab and chips avoid this place what a rip off but thats all of tenby + watered down drinks in some bars

Visited here mid last year, totally forgot to write a review but here we are. Came here after a night out in Tenby with 3 other friends. Another group of men were in the shop also, and started to make unwanted crude remarks towards us. They were coming up to us, getting in our faces, and it was quite frankly terrifying. There was zero help from the all-male staff whatsoever. The men followed us outside( and would not stop shouting to us. The staff were 100% aware that this was happening. Absolutely disgusting that no one batted an eyelid at this behaviour. Do not come here if you are female!!

AVOID AT ALL COSTS! Call themselves a chippy but use frozen French fries. When it came, it was cold and the doner meat was so dry, worst I’ve ever had. Prices are pathetic for the value. Honestly, save your money and go elsewhere. Never again!!!!

Great food at an affordable price

First time ordering from arches.. whilst were on holiday here definitely ordering again before we go back home.. fast delivery & tasty food (even my fussy kids ate there food lol)

The quarter pounder and triple burgers and the special burger great. Friendly staff. Had takeaways 3 nights out of 7. Had to keep going back. Miss the place now we are back home.

Phoned an order through for collection of a Chefs Special Kebab mix, it was ready when they said it would be and was warm and tasty. Polite staff and we've even got enough left for a picnic lunch today.

Great service food really good the staff are understanding as a lot of people who have had a lot to drink come in for their food

We had food delivered to us on our first evening whilst on holiday. Fast and efficient service. We ordered a chicken Shish kebab and fried chicken and chips. All food was extremely tasty and very good portion sizes. Really good value. Would certainly recommend.

Absolutely stinking food, something that my dog would turn his nose up at! Kebab looked and tasted like someone have been sick and served it to me, absolutely vile will never EVER be eating from this hanging place again, shut down it needs to be

Cash only Quick service .tasty chicken and lamb donner kebabs

Arrived in Tenby yesterday and must say this place was so helpful with my sons egg allergy. They went above and beyond and really exceeded my expectations with their consideration towards my sons allergy. 10/10 for customer experience and thank you for taking your time and consideration! This really made our day :-)

Have been buying kebabs from here for years, but unfortunately it has been going steadily downhill. The chicken shish kebab was very disappointing. Asked for all the salad and only got a lot of onion and a bit of lettuce, and the pitta bread was rock hard must of been stale, very disappointing. The mixed donor meat and chips had hardly any chips and again a load of onion and little bit of lettuce.

Terrible kebab. Cold pitta bread, cold meat and made in a hurry. Had lovely food here previously. Wont be going to this place again. Very sorry its deteriorated.

Very good kebab was not disappointed.

Called in quite late one evening while staying in Tenby and definitely wasn’t disappointed! I had a large Doner Kebab which was brilliant and my Wife had a Halloumi Wrap which she loved ! Great value and very friendly staff, will definitely call in again when we’re in Tenby !!

Ordered loads recently as not much options of takeaways with Covid! Every time order was correct and hot apart from once when sadly chips cold and over done so inedible and had to be binned! BUT all kebabs lovely-lamb shish tender and no gristle-burgers tasty ! Pizzas are very good ! I can’t fault the place -delivery is always on time and not too long! I’d definitely recommend and got a hygiene rating of 5! Staff pleasant

Best kebab in Tenby, great staff and reasonably priced

Good takeaway. Friendly staff and quick service.

Called in for a kebab last night and the place seemed in chaos but I persevered. I ordered a chicken kebab and chips. 10 minutes later I was told that they had run out of chicken so would I settle for a normal lamb kebab to which I said yes. 10 minutes later I was handed the food so went home to eat it. Upon opening all that was in there was a pile of solid chips, a load of waxy garlic sauce and about 5 strips of kebab meat. No salad, no pitta bread just slop and all for £7!! It went straight in the bin. Avoid this place at all costs!!!

Quick, fresh, delicious, friendly staff

Came twice here. Once later on in the evening and once at normal tea-time. I had pizza both times and my other half had burgers. I have no complaints on the food, the pizza was very nice and garlic bread with cheese was actually a normal baguette with some cheese and extra garlic melted on top. Sort of unusual but was nice. But the service was poor. I walked in on the second occasion just as they were handing food to someone else so they saw that I was there. I got no acknowledgement whatsoever and he just turned his back on me and carried on cooking. I get that they may have been busy getting deliveries ready but a simple greeting and a "give me a couple of minutes“ should have been given. The other guy, although facing me refused to look up. My boyfriend who was waiting outside couldn't believe nobody had spoken to me after a good five or more minutes. I ended up saying are you actually serving customers? I should have just walked out and gone elsewhere but I was tired and hungry by this point. We waited outside for it, and a few more people waited outside too. At one point me and another guy laughed and agreed that the staff were feisty as we heard him talking to another customer rudely. It's a shame they aren't a bit more friendly to the paying customer.

Quality services great food keep up the standard best in tenby recommended to you happy campers by king shisha barry bados boys

We always have food from Arches Kebab tonight the food was dry crispy and over cooked not happy at all local people using local businesses but not happy with food tonight!

Thank you!Chicken Kebab Meat and Chips in a tray with some sauces. Superb. Couldn’t fault any of it whatsoever. I can’t remember the last time I had one as good - maybe King Kebab in Kings Heath, Birmingham 15 years ago! Still not sure that beats it either.

This takeaway was lovely. Large Kebabs were a good size (just note it comes on a small pitta bread). Delivery was really fast and the driver was so patient and friendly. We are currently staying on a caravan site and I forgot that they weren't allowed onto site. Driver phoned me and patiently waited for me to walk round to the main gate. Definitely recommend.

Ordered from here plenty of times over the years! Last order in march was a disaster-because after ordering a kebab with selected toppings ,a specific pizza and fries then having to walk 30mins home due to lack of taxis due to covid only to find out that pizza was wrong and the Doner kebab was now a plain chicken shish! I've no idea how it got mixed up but was definitely disappointed-however ordered twice in a week and both times no mistakes! More importantly very nice/ pizzas were lovely and always crispy and not burnt in bottom which generous toppings without being sloppy.doner kebabs tasty,lamb shish was extra delicious without too much chew or fat! Also unlike most kebab shops food isn't dripping with grease ! Good kebab shop -staff always pleasant

Fab pizza.great kebabs.chilli sauce 😋.

Burger was good and kebab was nice also. Seagulls was friendly to

Had to pop in the microwave as kebab was cold after a 2 minute walk to my apartment. Not a bad kebab, but expected better based on the online reviews.

Kebab wysuszony dawno tak kiepsko nie jadłem,kurczak to samo syn nie zjadł nawet połowy

We are on Holliday in Penally,because of Covid we have been finding it hard finding places to eat so we decided to order take away delivery So glad we did ,my husband ordered mixed kebab ,I had a cheese and garlic pizza with extra cheese and we ordered a large portion of chips between us ,the delivery driver was very pleasant and on time It was delicious,we are here for two weeks and it won’t be the last time we order, I would thoroughly recommend it

Ordered the chef's special. Wow. Loads of meat couldn't believe it. Great price polite staff and not greasy at all. Highly recommended

Friendly staff and food was really good , good choice to choose from and all cooked from scratch definitely worth a visit after a few drinks out on the town .

Me and my family are staying at kiln Park in our motorhome and fancied a kebab but didn’t want to walk or take the motorhome out so looked at the reviews on here and decided although recent bad reviews we’d give this place a go. They delivered free to site in half an hour to our touring pitch and the driver was polite the food was piping hot and thoroughly enjoyable. My daughter had pizza it was lovely the rest of had chicken or lamb shish and it was very nice.I don’t know why the bad reviews?

Visited a few years ago and had a fantastic meal. But visited two days ago and the kebab meat wasn’t great. Pizza was very nice though and chips.

Was good over the years , really don’t know what has happened . Chicken shish was burnt n tasted awful n this has happened last 2 times we have had it ,think the grill needs cleaning n it was over cooked n dried out .

I was in Tenby and holiday, and I stumbled across this take-away, and what a find it was. I will happily have a kebab maybe once every week or 2 and the one I had here was by far the best one I have ever had, I never usually bother leaving reviews like this but for this I needed to and for the place to be recognised for it. The staff were extremely friendly and eager to start conversations, they were really nice people and deserve appreciation for it as not a lot of people are like this. When I next return to Tenby I will certainly be returning! I recommend the “Tenby Kebab” with some Cheesy Chips!

Stayed in tenby overnight and fancied a kebab . Hit trip advisor for a kebab house and this come up . I certainly dont agree with the reviews , asked for a kofte and they had none even though it was 8pm so opted for a Donner kebab. Wife was at chip shop over the road so popped out 2 mins later come back it was ready.The donner meat was like tough old boots . No idea how long it had been sitting in a pot . The pitta bread was at the bottom of the tray instead of the top were I could at least try and make a kebab it was sliced cleanly in half and must have done either 20 seconds on the grill or 20 seconds in ten microwave. It was uncooked .tough and when I picked it up it fell apart as the sliced right through. Waste of time had a couple of bits of meat and binned the meal .I Can give the can of Pepsi a good review but its stops there. Rotten experience to be honest .

Popped in after a nite out. Service very quick and helpful. I had burger and chips and my partner had a pizza. Food was very nice. Would definitely go back. Suggest a visit.

Been to Tenby many many times, fancied something different to the pub menus, and this was it. Family takeaway for 4 and the food was exceptionaly good, the chicken shish with chilli sauce was excellent ,so don't hesitate these guys know there stuff.

Again not much competition but the food here is decent and they seem to have not only tourists but a decent amount of regulars which is a good sign.They do not take CARD! so please have cash!!!Go pick up a menu in the dayDecent chippy directly opposite it too so options!!!

We used google/trip advisor to find a local kebab shop whilst staying in Kiln Park caravan park ... did not disappoint. The food here was lovely, good value for money plus they have a 5 star hygiene rating! Bonus they will actually deliver to the caravan if you want to pickup tho it’s not too far from the caravan site. 5 min drive in the car. Would definitely order from here again if in Tenby!

Visited here twice in January had a kebab and a cheese burger lovely food, friendly staff can’t go wrong at the end of the night!! Would definitely visit here again.

As locals, we re eating from here several times a year, it has always been my favorite place to go when fancy fast food. Haven t really tried the kebabs but their pizza, burgers, chicken and chips are very tasty and well cooked, the staff is always friendly and welcoming and the place is always very clean. If you are ever in tenby and looking for a fast food, don t be disappointed because there s no burger king or mc or kfc, just give this place a go and you ll be glad you did so. Stay well!

Lovely and clean. Prices really reasonable. Chicken and chips are fabulous. Staff friendly and gave extra piece of chicken for free.

Called in here after a night on the town. My wife ordered the chicken and chips meal. Superb lovely tasting. Even gave us an extra piece of chicken!! Nice and clean inside. Top stuff

Excellent as always , Anjelo my guide dog waits for left overs . Unfortunately he sulks often , too good to share .

Had a great cheeseburger and chips deal. Good value for money and great tasting, in all fairness. The staff attending are polite and friendly and quick to turn the good around.