Papa John's in Lincoln

paid for special garlic sauce but didn't recieve.

Order did not turn up, and Restaurant refuses to help.

mate you ordered to the wrong house

My order was never delivered. I was outside waiting for it and the delivery status changed to delivered and they never even turned up. Currently waiting for a refund!!

Wouldn't know never received it!

Chicken was grey, cold and slimey

Did not receive the dips I ordered

Late delivery made my food cold

I had ordered 1 large chocolate chip cookie pizza, ten peri peri chicken pops with garlic and herb sauce and 1 pot of Ben and jerrys ice cream. Unfortunately, I did only receive 9 chicken pops but I was not waiting for 1 chicken pop and the rest of the food was great x

One of the pizzas was dry and tough like it was just reheated from another night

Great service and food ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Delivery guy was friendly and actually spoke to me :)

Items missing. Rang papa John’s direct and they are blaming delivery driver for missing items

Originally told 45 minutes and delivered 40ish minutes. Food was barely warm upon arrival

Absolutely slaps out of this world.. well done guys

Not had a papa johns in ages and was a bit disappointed. Delivered quickly but very average

Fast delivery, good food quality, friendly driver.

pizza was half cold half warm managed to eat it noticed the medium sized pizza looked like a small ...

Best pizza we have in England by a country mile, delicious every time, bit pricey but make sure to use one of their deals and it works out ok, so good I had 2 x XXL pizzas to myself 😂

No es la mejor pizza, la entrega fue rápida, pero la pizza estaba fría y no la más fresca. No volveremos a pedir en el corto plazo.

Delivery was fast but somehow the pizza was barley warm somehow and missing half my order.

Good pizza. Cool polite delivery guy :)

Good food. Polite delivery guy :)

I had to complain, I didn't recieve my order, I had a phone call and I answered, there was no answer, no knock on the door. I checked my app, and my pizza was delivered. I openned the door and nothing was there.

Food was great, courier was extremely rude and disrespectful though

very good pizza and polite delivery.

Pizza came with wrong toppings

Driver was very nice and helpful

Got £10 for a large pizza and it lasted 2 days for dinner. Pizza was delicious

No information was given about our food status and lack of communication regarding delivery.

Arrived late but the food was great and the driver actually came back when he realised he forgot to give us one of the boxes 👍

decent pizza but was an hour late. minimal information, explanation and apology from the store or delivery driver.

Delivered on time and the pizzas were amazing as always,very high quality products

This has gone down hill very suddenly

Food always delivered on time, nice and hot however the garlic bread was hard. A bit disappointing but will order again as they are my favourite restaurant to eat from.

didn't receive a notification that my order was being prepared let alone on its way but the food itself was great

ordered pepsi max, got pepsi max cherry I'm allergic to cherry.

Regular pizza,v nice staff,fast & even delivered to the car.

Ordered the wheat free ham and mushroom pizza, plus normal types for others in family for collection. Waited several minutes in the shop for the assistants to finish their conversation. However she did bring the dips out to the car as I had a few boxes to collect. Other pizzas seemed ok but mine was dry and burnt in places, hardly any toppings - won't be ordering again

nothing was delivered to my house

I haven't received my order!!!!!

I haven’t received my food and haven’t been contacted

the just eat app didn't keep me updated and i didn't have a clue what was going on with my order..

Ordered a couple of late night pizzas whilst staying over recently in Lincoln. The food was delicious, delivered piping hot, by a friendly and helpful driver. The Hot Pepper Passion was superb. Great service from start to finish, highly recommended.

food was great. arrived about half hour late, but the restaurant informed me that it would be a bit late so no big deal.

I didn’t get any food. And we are very hungry now and it’s very late now. We want refund for this order

ordered extra stuff Crust got nothing but standard

driver didn't look where he was walking and broke garden light.

First bite of pizza I had to spit out had long white hair in pizza. Made me feel sick binned the lot ,obviously no hair nets been used Read the reviews it’s not just me complaining Pizza also tasted weird like it was microwaved. When phoned up to complain they said we was lying🤣🤣🤣🤣🤣muppets stay clear of this garbage. Will never use you again no customer service or hygiene

Ordered 6.45pm, got to 7.45 and we still hadn’t received it so we called them they said it’ll be there soon. 8.20pm still no food, gave them another call they said it had already been delivered, we assured them we have received no pizza and discovered they delivered a few doors down instead, didn’t knock just left it by the garden gate. They offered us an extra pizza and told us to go grab the now cold pizza from our neighbours. When we asked for a refund they refused as they said they get a lot of customers making this up and offered to deliver the order again to the correct house. The service from this place was absolutely atrocious, to be told we could be lying and to just go a grab the cold pizza from our neighbour. We will never be ordering from here again so disappointed.

Never got any updates on how long the food would take so was sat waiting.

The pizza had a nice flavour, but it was very chewy and doughy as though it hadnt been cooked for long enough

over an hour late, food was freezing. gutted. Absolutely awful.

Very late order and it wasn't warm when it arrived. Not good. Papa John's should refund at least 50%

Pizza came congealed and cold. Driver had already gone by the time we opened it(obviously). I didn't bother ringing the restaurant because the pizza was already late and this would have added an hour.Complained to head office and because I didn't complain at the time to the restaurant and didn't take photos no refund or even a small voucher. I'm a regular customer and this is the first time I've complained. You've just lost a customer.

Wrong pizza order, very sparse toppings, lukewarm, missing sauces ordered.

Last night I have order,but I don't received any food,I don't understand why they said the food was delivered,I want refund my money back!

piping hot pizza nice delivery guy. Great food. 👍

dlivery was made again at wrong place , and instructions, I left for driver were ignored again

order came nearly 2 hours after ordered and had to ring three times and was told the same thing each time

Food is always great. And the delivery driver this evening was very polite and friendly. Best one yet

All the food was great other than the Ben and Jerry’s ice cream. Opened it up and it’s got freeze burn all over the top, had ice cream down the side of the tub so not sure if it melted then got refroze? But for how much you end up paying for it I’d expect better.

very cheerful and friendly driver.

Pizzas were decent, but do not get the special garlic sauce because it’s just melted butter with no garlic taste at all. Can’t really complain about the free potato tots though so cheers

Driver was very nice and very careful food was hot and perfect

The food says delivered and isn’t here

Pizza was cold and base was chewy. Arrived late.

My order was for a gathering of 40 people where the break time is a short window. The order was very gratefully received at the time we requested.

Just completely tasteless, tried to give it once last try after being disappointed 3 years ago and pizza is still totally crash , for a company going down hill so much I don’t get why they’re so tight not putting more icing on their deserts also

Chicken wings were cold and didn’t have much sauce on them. Pizza was also cold and barely had any meat on.

The stuffed crust was not stuffed with anything , disappointed.com

Food great. Delivery appalling - if I have to go find a delivery driver, not delivery is it??? Lazy delivery - disappointing despite the good food

I threw up ten minutes after eating this order

Perfect pizza every time, never had any issues, staff are really helpful and always go the extra mile. Wouldn’t order from anywhere else. Collected today, but usually order for delivery and always arrives promptly.

Food has claimed as to be delivered and hasn’t arrived

I have been up all night with food poisoning after ordering a pepperoni & sausage pizza from papa John's lincoln, this is the kind of food poisoning where I made a comment about the dough being really chewwy and since have thrown up 12 times last night, please be careful ordering from here as I didn't check the reviews and there is a lot of 1 star reviews about the poor staff quality. From a first hand experience I will never be ordering from this place again

Was on time friendly delivery driver lovely food thankyou

Food was cold I have requested a refund but nothing as yet I also rang the place to ask where my order was as it was past the time stated

The woman who delivered the pizza was lovely, polite and friendly. Was here early and the food was excellent quality. Very happy, thank you.

Delivered after over a hour. Food not warm. The changes made to the pizza was ignored and given the wrong drink. Called the shop and a guy answered whose English was awful. AVOID

I got the buy one get one free for self collection. I loved both pizzas

Don't give an estimated delivery if EVERY TIME you fail to meet it. If you do miss a delivery time, a simple call to the customer to tell them does wonders. Staying completely silent makes it seem like you're trying to take the cash and run.

Perfect food always piping hot. Pricy but a Beautiful treat once in a while. Best pizza in the city in my opinion.

Food was under cook and tasted like do

Useless staff. Delivery drivers are ok but the people making the pizzas seem to be getting worse and worse. Consistently is non existent, and I understand working in Papa Johns isn't their dream job but at least have a little pride in your work. Anybody would think the toppings were coming out of their wages.

Barely any toppings and the pizza tastes very bland and disappointing

Was cold and doesn’t take nice

Waited an hour and a half, food never turned up, service was shocking. Cancelled order, I'd order from elsewhere in future. Lottery if you do actually get your food order delivered from here.

Pizza turned up 50 minutes late and luke warm as they had piled 4 delivers on the driver. Was told by Charlotte she would take care of it (but she didn't do her basic job and instead did nothing). Store manager didn't bother to return calls so gave up in the end. I will not order again, the staff made sure of that. Took absolutely no pride in delivering any kind of customer service, I'm sure the franchise owners will love that!

The driver was so polite and happy, appreciate him a lot 👍

After waiting for an hour i called to get an update, they picked up and said its another 25min, no apologies

Would of preferred my extra onions and jalapeño on top of the cheese and not underneath it however was still the best pizza. Thank you and was piping hot when delivered. Nice guy. 🏆🌟✌️

My full order didn’t arrive. I had to ring back and wait more time for them to redeliver the missing items.

Order alot from paper Johns and 90% of the time they get it spot on However the last order I got the pizza wasnt fully cooked and it had next to no toppings.

Tasteless. Was warm and delivery driver forgot the dips

LITTLE DISAPPOINTED. ORDERED THE "NET" SPECIAL DEAL. RECEIVED 1ST PIZZA HALF SMASHED. 2ND PIZZA LOOKED LIKE IT DIDN'T HAVE ANY CHEESE. I'VE TAKEN PICTURES AND MADE A COMPLAINT, WAITING ON A RESPONSE. THE SIDE, SODA AND ICE CREAM WAS THE ONLY ITEMS RECEIVED IN GOOD CONDITION. I LOVE PAPA JOHNS, OREDER FROM HERE AT LEAST 8 TIMES A MONTH OR MORE AS MY KID IS A PIZZA LOVER. DEFINITELY DISAPPOINTED WITH THE QUALITY OF FOOD RECEIVED.

You know what, this was exactly what it needed to be. Pizza was great Papa John's pizza, it was ready bang on times and the lads on the desk had their fingers on the pulse, were helpful and friendly.

Ordered on the app food never arrived when I called I was told to contact the help service email on the app and never got a response or my money back

Lovely food and lovely delivery driver ☺️

Papa Johns Lincoln; Pathetic service. Delivery: Expect an hour's delay from the expected time of delivery, if you order delivery. This is not a one off episode, it happened a few time. Pizza was cold on delivery.Collection: Although, the tracker showed Pizza ready for collection, went in the store for collection , and was told its in the oven, had to wait 10- 15 minute stood in the pizza store.Quality : Barely any topping, cold on devliery. Avoid this service , even if you get massive discount