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3.4

Based on 451 opinions finded in 2 websites

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Nº 646 in 841 in South Lanarkshire

Nº 14 of 26 Pizza & Pasta in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..burntchickengarliccookedpizzajalapeno

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Pizzas were ok, but very lacking in toppings.....

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HandS . 2021-03-29

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Pizzas were ok, but very lacking in toppings.....

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HandS . 2021-03-29

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Ordered pizza it came ontime but like warm and the crust was burnt they sent me another one and took the old one the second one was burnt aswell. Will not be ordering from papa John's again.

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Paul . 2021-03-27

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Ordered pizza it came ontime but like warm and the crust was burnt they sent me another one and took the old one the second one was burnt aswell. Will not be ordering from papa John's again.

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Paul . 2021-03-26

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Lovely delivery drivers and food came much earlier than expected which was great but that was probably because the pizza wasn’t cooked long enough. Pizza didn’t taste great, tomato base was too tart and barely tasted cooked.

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Keena . 2021-01-15

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Lovely delivery drivers and food came much earlier than expected which was great but that was probably because the pizza wasn’t cooked long enough. Pizza didn’t taste great, tomato base was too tart and barely tasted cooked.

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Keena . 2021-01-14

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Once again you forgot the sauce 🙄

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Owen . 2020-11-25

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Once again you forgot the sauce 🙄

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Owen . 2020-11-25

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Pizzas way too small :(, but all fresh ingredients. So that's up to you

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Kevin . 2020-11-19

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Pizzas way too small :(, but all fresh ingredients. So that's up to you

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Kevin . 2020-11-19

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There was a problem with the app so the driver came and was not able to deliver the food. I rang the restaurant and they sent the driver again. Thank you very much Papa Johns on Rose Hill for your good customer service.

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Sheila . 2020-10-07

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There was a problem with the app so the driver came and was not able to deliver the food. I rang the restaurant and they sent the driver again. Thank you very much Papa Johns on Rose Hill for your good customer service.

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Sheila . 2020-10-07

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Ordered food after just finishing work 21:40 whilst working away from home ordered to the reception at the hotel I was staying in.i phoned the restaurant at 23:20 to see where my food was,expected time of arrival of 22:50 he then told me that the driver had been into reception where I was sitting since I ordered the food and no one arrived even the receptionist had said that no one had arrived with food at all so now I am sitting here no very impressed very hungry after a long hard days work thank you very much papa johns for your undelivered delivery

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Steven . 2020-09-11

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Ordered food after just finishing work 21:40 whilst working away from home ordered to the reception at the hotel I was staying in.i phoned the restaurant at 23:20 to see where my food was,expected time of arrival of 22:50 he then told me that the driver had been into reception where I was sitting since I ordered the food and no one arrived even the receptionist had said that no one had arrived with food at all so now I am sitting here no very impressed very hungry after a long hard days work thank you very much papa johns for your undelivered delivery

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Steven . 2020-09-11

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I messed up the time on the order and phoned them to request that they didn’t deliver straight away and put back the delivery two hours and even though they had started the order they kindly agreed to deliver at the time I asked for. The pizzas were fantastic.

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Melanie . 2020-08-29

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I messed up the time on the order and phoned them to request that they didn’t deliver straight away and put back the delivery two hours and even though they had started the order they kindly agreed to deliver at the time I asked for. The pizzas were fantastic.

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Melanie . 2020-08-29

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Delivery was great! Got the vegan pizza with everything.. Would recommend getting the thin base as the flavours get lost.

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Nicola . 2020-04-17

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Delivery was great! Got the vegan pizza with everything.. Would recommend getting the thin base as the flavours get lost.

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Nicola . 2020-04-17

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Fab food, fab service. Thank you 🙏

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Jane . 2020-01-14

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Fab food, fab service. Thank you 🙏

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Jane . 2020-01-14

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The food and service was fantastic. Great job papa johns

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Chris . 2019-12-05

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The food and service was fantastic. Great job papa johns

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Chris . 2019-12-05

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Utter rubbish. Stone cold on arrival. No option to replace. Complete disaster.

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Jeremy . 2019-11-29

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Embarrassingly late, lack of communication, rude and unhelpful staff on the phone unable to admit they have messed the order up.

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Karolina . 2019-11-15

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Very late, dissapointed!!!! Will not order again

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Joe . 2019-11-13

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It came cold and they forgot half my order - so I called to get a refund they said they cannot refund me due to it being ordered through just eat, so I said fine please deliver it an hour and a half later I still don’t have my order!!

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Claudia . 2019-09-17

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Hot delicious pizza - what else can you want on a wet Monday night

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Melanie . 2019-09-09

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Delivery was fine & the food was ok. Just didn’t feel it was good value for money.

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Anne . 2019-08-17

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Food arrived early, piping hot, and exactly what was ordered

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helen . 2019-07-29

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the food was late so i rang them to ask where my order was , they said it was on its way

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joyce . 2019-07-18

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Food was decent, but the delivery driver was incredibly rude, and had a go at me for where I live, ending with "I'm not delivering here again" and don't worry he won't have to as an attitude like that is terrible for customer service and so I won't be ordering from here again

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Chris . 2019-06-15

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The pizza had no taste to it and was cold. Please may I have a refund?

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Benjamin . 2019-06-08

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Delivered wrong order and then tried not to deliver again by putting blame on just eat and then took over 90 mins to deliver

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Helen . 2019-06-07

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Delivery person was unfriendly bordering on rude.

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Carolynn . 2019-06-04

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Although pizza was delicious, delivery took 1.15 h which left pizza barley warm.

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marta . 2019-04-26

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Ordered extras on the pizza, but there was a good amount on each slice - more than Caprinos I tried recently with same extras. 12" = Large, btw. (not complaining for one person) They don't say sizes by measure.

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rob . 2019-01-29

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Brownies have been burnt almost everytime I've ordered them. Ordered 1.5lt bottle of Pepsi and got given 2 600ml bottles. Don't give someone less because you haven't got the stock, always give extra.

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Stacey . 2019-01-23

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After waiting over 2 hours for my food it then showed up to my house cold and half the order missing so call them to say we haven’t received our full order (literally 60 seconds after receiving the food) they said they have got the delivery driver to turn around and will be back with us with the rest of our order in 1 min and we were waiting for 20 minutes again really not happy

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Jordan . 2018-12-06

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Delivery 30 minutes late. Potato wedges barely cooked and pizza ok. All in all rather disappointing. Won't use again.

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Mike . 2018-11-23

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Very good service and friendly delivery driver! Pizzas were good value for money and tasted great!

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Danielle . 2018-11-11

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expensive cold food delivered 35 minutes late (which was 1 hour 35 minutes after I ordered). I called when it was 10 minute late and was told it was on the road which makes me wonder how long your pizza is out the oven before you get it.

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Charlotte . 2018-10-06

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Great pizza, promptly delivered by a really friendly driver. Better than Dominos (they can never find us), more perfect than Perfect Pizza (their bases are often over cooked)!We will be buying from you guys again, thanks

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Ben . 2018-09-22

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AWFUL. TERRIBLE CUSTOMER SERVICE. 2 hours late. Had to call restaurant 3 times. Was told 3 different reasons and 3 different times of arrival. Customer service at restaurant blamed the driver. Spoke to driver and he blamed restaurant. Refused a discount by restaurant until just eat got involved. Man on phone at the restaurant was incredibly rude, dishonest AGRESSIVE and unhelpful . pizza was obviously cold otherwise it may have been ok. Never again. Waste of our time and money.

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jonathan . 2018-09-05

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alright pizza though my order wasn’t exactly what I wanted!

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Nimra . 2018-08-26

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The food actually arrived 35 mins late and the pizza wasn't that great with a partially soggy base and sub par garlic sauce.

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Kerry . 2018-08-08

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Not only the food was late but received only 1/3 items. Then the driver went back to get the rest and still forgot one item.

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Emilija . 2018-06-18

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Again 2nd day in a row. No food arrived. I called the store and was told they tried to call me 3 times. Now having being sat by my phone all day and it not ringing I can only assume this store doesn't like just eat orders. Will never use again

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Paul . 2018-04-10

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For some reason when ordering it went to collection and not delivery. Called Papa Johns and asked about this and manager refused to change delivery unless he heard from Just Eat... Guess what, couldn’t find a phone number for Just Eat!!! We order from them constantly and we had bereavement that day and did not feel like going out but had to as too late to change delivery. Manager could have made life easier but he was just abrupt and irritable... Could not pick food up when it was ready so had cold pizzas . Really thinking about switching to another Pizza place now as cannot stand Managers who are not even a little bit flexible with customers who have spent a lot of money there !!

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chris . 2018-03-23

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Hawaiian pizza was average. Delivery was early which was appreciated.

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Jeremy . 2018-03-17

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As usual Papa Johns delivers in every way. Won’t order Pizza from anywhere else 😀

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chris . 2018-02-22

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As usual great Pizza .. Delivery man should make sure he has change though as not everyone is well off enough to say keep the rest of the money from notes given..

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chris . 2018-01-30

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Super pizza! Quite expensive but worth it.

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Luke . 2018-01-27

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I paid for two lots of extra pepperoni. this didn’t happen and you ignored my request but took the money. why???

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Jeremy . 2018-01-18

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very upset because the order was delivered 30 minutes late which is not on.

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Keshia-Luna . 2018-01-05

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It was hot it was early and the pizzas tasted good

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Jane . 2017-12-24

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Really good every time i order.

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Andrea . 2017-12-15

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Really nice pizza. just like my mama used to make, keep it up you are you doing a really good job Thanks.

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Andrea . 2017-12-09

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I asked for and paid for extra pepperoni and there was hardly any on the pizza. Hardly any. Not at all good.

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Jeremy . 2017-12-08

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Food not cooked, delivered hour and a half early. And cold somehow.

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Mark . 2017-11-11

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The person arrived late, without my drink and as I later found out, without the dips I ordered, nor without the dip that comes for free for the pizza. Very disappointed.

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Nikita . 2017-10-28

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The person arrived late, without my drink and as I later found out, without the dips I ordered, nor without the dip that comes for free for the pizza. Very disappointed.

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Nikita . 2017-10-28

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I phoned after an hour and was told that the food was only just leaving the shop; and that I would have to wait a further 10mins. 20mins later my food arrived.

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Sophie . 2017-10-01

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I phoned after an hour and was told that the food was only just leaving the shop; and that I would have to wait a further 10mins. 20mins later my food arrived.

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Sophie . 2017-10-01

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Paid by card but they demanded cash on top, despite a card charge on the receipt.

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William . 2017-09-24

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Paid by card but they demanded cash on top, despite a card charge on the receipt.

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William . 2017-09-24

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A perfect pizza delivered sooner than quoted

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Ian . 2017-08-28

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A perfect pizza delivered sooner than quoted

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Ian . 2017-08-27

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The food was 30 minutes late and was the worse papa johns I've had, the food was so greasy. Really disappointed and did not receive the quality I have come to expect from Papa Johns. Hate to say it but wish I went to dominos.

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Dan . 2017-08-17

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The food was 30 minutes late and was the worse papa johns I've had, the food was so greasy. Really disappointed and did not receive the quality I have come to expect from Papa Johns. Hate to say it but wish I went to dominos.

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Dan . 2017-08-17

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Good all round. Good pizza up to the usual standard. Good value for money. Keep it up!

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mark . 2017-05-25

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Good all round. Good pizza up to the usual standard. Good value for money. Keep it up!

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Mark . 2017-05-25

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Extremely tight on the toppings given how much it cost. I could barely find the ham/pineapple/olives. Delivery time was very slow and the pizza was barely Luke warm and rubbery...

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Robert . 2017-05-06

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Extremely tight on the toppings given how much it cost. I could barely find the ham/pineapple/olives. Delivery time was very slow and the pizza was barely Luke warm and rubbery...

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Robert . 2017-05-06

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Ordered it in advance but it came an hour and a half early. By the time we got off work it was cold. Terrible service and delivery time was clearly stated.

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Rebecca . 2017-05-05

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Ordered it in advance but it came an hour and a half early. By the time we got off work it was cold. Terrible service and delivery time was clearly stated.

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Rebecca . 2017-05-05

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Our pizza was not as represented

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Zennor . 2017-05-04

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Our pizza was not as represented

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Zennor . 2017-05-04

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Really good pizza and delivered very quickly!

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Anita . 2017-04-25

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Really good pizza and delivered very quickly!

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Anita . 2017-04-20

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Lovely food as per usual, delivery is almost always quicker than 'expected' and never late. The works pizza and Jalapeño bites are the best. Love papas 😍😍

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vicky . 2017-02-12

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I had stomachache after the meal

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Tian . 2017-01-21

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I had stomachache after the meal

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Tian . 2017-01-20

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Don't expect them to read any special instructions. But at least they called to get directions when they failed to read them and got lost.

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Joseph . 2017-01-14

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Don't expect them to read any special instructions. But at least they called to get directions when they failed to read them and got lost.

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Joseph . 2017-01-14

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Could have done without the delivery guy waking up the neighbours with his music being so loud in the car and the pizza wasn't as great as it has been - bordering on over cooked and cod 😔

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Tanis . 2017-01-13

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Could have done without the delivery guy waking up the neighbours with his music being so loud in the car and the pizza wasn't as great as it has been - bordering on over cooked and cod 😔

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Tanis . 2017-01-13

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Deeply disappointed. Food arrived lukewarm, the cookie was extremely dry, and they forgot the dip. Won't be ordering again.

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Hannah . 2017-01-10

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Deeply disappointed. Food arrived lukewarm, the cookie was extremely dry, and they forgot the dip. Won't be ordering again.

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Hannah . 2017-01-10

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Food lukewarm/cold on arrival. Took around hour and 5 mins to deliver.

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Callum . 2016-12-20

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Food lukewarm/cold on arrival. Took around hour and 5 mins to deliver.

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Callum . 2016-12-20

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Lovely food as per usual! 'The works' pizza, and jalapeño bites are amazing :)

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Vicky . 2016-11-27

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Lovely food as per usual! 'The works' pizza, and jalapeño bites are amazing :)

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vicky . 2016-11-27

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Delivery time moved by 15 minutes which, although not entirely Papa John's fault, made me run late for a friends birthday. Pizza was also cold which was disappointing.

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Sara . 2016-11-21

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Tasty and almost half an hour earlier! How can anyone complain :)

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John . 2016-11-20

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Tasty and almost half an hour earlier! How can anyone complain :)

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John . 2016-11-18

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Delivery time moved by 15 minutes which, although not entirely Papa John's fault, made me run late for a friends birthday. Pizza was also cold which was disappointing.

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Sara . 2016-11-18

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Brilliant food, always delivered piping hot and before the estimated time by friendly staff. We're regular customers now!

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Sabrina . 2016-11-04

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Not very good quality in the soggy chicken wings...

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Andres . 2016-11-03

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Not very good quality in the soggy chicken wings...

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Andres . 2016-11-03

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Pizza was black on the bottom, was clearly burnt!! Very disappointed as we always order from here, never again though

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Tracy . 2016-10-29

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