Papa John's in Lambeth

I was trying to cancel my order on Uber eats. Female manager at the Clapham Branch was very unhelpful & rude over the phone. Hanging up before every request to cancel the order. Was saying that I had to cancel through the app, but the app said I needed to contact the branch directly. Rude manager, not worth ordering from.

Masa deliciosa y coberturas generosas. Todos los repartidores que hemos tenido han sido muy amables y la comida tiende a llegarnos dentro de los 30 minutos posteriores al pedido. ¡Gracias a todos!

Had to go and collect my order as it would of been 1 hour as they had no delivery persons.

Had to go and collect my order as it would of been 1 hour as they had no delivery persons.

I placed an order, it was on delay and when it said delivered it wasn't here. I had to call them back for complain and have the same order over an hour later without any voucher or money back. I'll not get back from this shop again. Bad customer service.

I placed an order, it was on delay and when it said delivered it wasn't here. I had to call them back for complain and have the same order over an hour later without any voucher or money back. I'll not get back from this shop again. Bad customer service.

Went for XXL All the Meats and The Works. Both were sublime. Keep it up Papa. Proud of you.

Went for XXL All the Meats and The Works. Both were sublime. Keep it up Papa. Proud of you.

order not delivered but money taken do not use this just eat app and never order from papa johns. con men take your order and money but never deliver your food

order not delivered but money taken do not use this just eat app and never order from papa johns. con men take your order and money but never deliver your food

Very good. Although wrong Pepsi was delivered, food was great!

Very good. Although wrong Pepsi was delivered, food was great!

I ordered garlic cheese sticks and instead got just plain bread, when I called to inform I had the phone put down on me twice and not even an apology was given

I ordered garlic cheese sticks and instead got just plain bread, when I called to inform I had the phone put down on me twice and not even an apology was given

Great! Delivery man was a fool but food was great!

Great! Delivery man was a fool but food was great!

I love PJ's pizzas. I just wish he would go easy on the Just for Men in the adverts he's in.

Appalling service. Attempted to cancel order. No explanation and no refund provided. Will not use again. No customer service

Appalling service. Attempted to cancel order. No explanation and no refund provided. Will not use again. No customer service

Not sure what the bad reviews are all about

Not sure what the bad reviews are all about

Pizza was not nice , and high priced ! delivery timing was quick .

I ordered and waited for an hour and I'm the end I had to call them about it, when "we did t receive any orders" was given to me ...

Was very tasty will order again.

Was very tasty will order again.

Terrible quality, overpriced and left me and my boyfriend with bad bellies the next day. Needless to say I'd recommend you give this place a swerve.

The driver complained about delivering to our address which is 2 miles from the take away. This is very poor service after accepting our order.

WARNING - NOT fast food. My husband is still waiting in the shop 45 minutes after the stated collection time with no explanation as to why the order is so late and no offer of anything free to compensate for such a long delay. Go somewhere better that's faster or at least has decent customer service.

I ordered a BBQ pizza and there was no BBQ sauce. No where near as good as the usual standard

I'll order from them direct next time - always turns up cold!! :(

Food was late. When we called up to check where our order was we were told the driver had left 13 minutes ago. Which was probably a lie as we had to wait a further 15 minutes. All in all half an hour late. When you're hanging that half an hour is everything! Didn't appreciate being lied to, and one of our pizza's was cold.

food arrived quick enough but was cold and heating it up didn't make it any nicer.

I ordered a half and half pizza one side all meats and the other BBQ chicken, when my food arrived it was as if the pizza was old and their was pork on the side where pork wasn't requested. I do not eat pork and had to the throw away my half of the pizza which was very annoying not happy about this service at ALL

I tried to order the meal from the arrest jam branch and they had 20% off when you spend over however the order was rejected due to being busy so I ordered from the Clapham branch but the offer wasn't available at this branch which was quite disappointing

Pedimos pizza para entrega. Perdieron mi pedido y sólo cuando me llamó y me tenía por teléfono para 10 minutos comenzaron a hacer mi comida. Me dijeron que habría sido gratuito. Pero hubiera pagado con tarjeta dicho ya y que iban a hablar con comer allí. La entrega llegó 50 minutos más tarde y cuando llamé comer en me dijeron que no me restitución nada porque hicieron que la comida de todos modos. También enviaron una pequeña porción de tomé mientras yo pagué por una grande. Evitar!!!

I ordered the pizza to arrive at 7:20pm it arrived almost an hour early.

Really good and tasty food, fast delivery. recommended

The worst takeaway service of my whole life. I waited 2 hours for a pizza. I called 2 times and they didn't have the order in the system. Also I received a extremely rude service from the staff. HORRIBLE.

Arrived on time. Pizza was really good. Can't complain at all!

Tasty pizza, delivered ahead of scheduled time. The menu needs updating as the Hawaiian barbeque pizza is not available any longer much to my kids disappointment.

Sorry, the pizza was tepid and the dessert cold. I don't have a microwave and didn't have time to call and complain so I had to leave it. :( strange as it wasn't hugely late.

Tasty and on time. Restaurant called me with a query on my order and were good but delivery driver was grumpy so we didn't tip...

Pizza came in a crushed up box and the pizza was everywhere and the topping had come off the pizza!

Delivery driver argued with me because he couldn't find flat rather than ring number to solve issue.

Was send a wrong pizza and it was my first order from papa john. Really upset and will not make my second order.

I was sent the wrong pizza... First time it's happened with you, I was disappointed

It was the first time I was using Papa Jones' services. Paid for my order by card and was asked to pay cash again by the driver when he arrived. He called the store to confirm the method of payment and was told I had to pay cash. I quickly logged in to my email account to search for the confirmation message. I showed him that it was prepaid and that I wasn't going to pay again. All he had to say was that someone in the store had made a mistake in a very indifferent tone. Didn't apologise for the mistake either. I'd like to add that the first thing he said to me when I opened the door was that I didn't put the flat number for my order and that there are five flats in the building- never mind that my address, at the point of ordering, has my flat number included and I don't know what info goes pass to the store. Not impressed with the service and the way the situation was dealt with. The food was ok but won't be ordering again. It's a shame though.

In few words, I never received my order... Useless!

Food was delicious as always and it came 20 mins before expected!

I have ordered with you before and always been very happy, but this time non of my extras where put on my pizza which I was not very happy about at all.

The cheese doesn't stretch like the adverts.I eat pretty quick but by the 4th slice it's near enough cold - Something artificial about it like dominoes. Get a curry instead, thank me later.

BBQ chicken pizza came without BBQ sauce..

Took an hour to come from just round the corner