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3.9

Based on 160 opinions finded in 3 websites

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Nº 420 in 742 in Enfield

CUSTOMERS TALK ABOUT DISHES WITH..pizza

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The service of this Papa Johns is great. We ordered 15 xl large Pizzas for a Friday night and it came right on time. As well as that though they included another free pizza and also opened up a new cutter just for the gluten free pizza we ordered. In general they were very polite and were very helpful.

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James Critoph . 2024-09-09

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Food and service is 10/10 T is a legend definitely would recommend

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Charles Oliver . 2024-09-07

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The team in Papa Jones is really lovely. They offer great service and pick up prices are really reasonable. Clean and hygiene and pizza is prepared just in front so you can see.. great place.

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Supun Perera . 2024-09-05

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Amazing service from T Highly recommend this pizza shop in Enfield!

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Armando Nika . 2024-09-03

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Fresh tasty pizza better than domino's and fast delivery

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Suchai . 2024-08-18

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Ali and D did a great job at serving us and were really polite and friendly. They even got us extra chairs whilst we were waiting! :)

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charlotte gray . 2024-08-17

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Super friendly staff, Ali and D were super helpful when we came in late looking for pizza. brilliant food and quick service!

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Sophie Gray . 2024-08-17

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Ali and D were very helpful with everything we needed

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ellie james . 2024-08-17

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Amazing service from Muzammil, staff was so friendly and welcoming wanting to get the next pizza collection

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Amy Mcmahon . 2024-08-03

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Fast and friendly service on one of the hottest days of the year. All credit to Ali who can smile and give good service despite horrendous temperatures in the shop !

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Gordon Henderson . 2024-07-31

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Great, chip and tasty pizzas as always. Especially with double cheese. That’s why always busy but pizzayolas with magic hands do they best to make order asap.

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Roman Sahaidak . 2024-07-05

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Very nice food and workers like shohaim

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Alexander Lincoln . 2024-06-27

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I ordered for the first time online and made a mistake with the size of the pizzas. I called the store directly to ask if they could change the size and pay over the phone. Ali and T were so polite and friendly and they happily changed the size of the pizzas at no extra charge. I understand this sounds amazing but in my opinion what I found most amazing was their kindness and will to assist me with my query. Thank you Ali and T, much appreciated!

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Andriana Adamantidou . 2024-06-23

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I think they are one of the best pizza shops in the area, their pizzas are really delicious and they are also very generous with the toppings for the pizzas, they are very friendly and the service is very fast and accurate I would like to especially thank Sohaib and Ali for the excellent service.

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No Name . 2024-06-22

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Papa John’s on Windmill Hill in Enfield Town never disappoints. The pizzas are always fresh, hot, and delicious. The staff is friendly and accommodating, making sure every order is perfect. Whether it’s a classic pepperoni or a unique vegan option, the quality is consistently excellent. Highly recommend for a great pizza night!

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Sohaib Arshad . 2024-06-21

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I had a very positive experience with Papa John's. The combination of good service and tasty food made it a satisfying meal. I would definitely order from them again and recommend Papa John's to others looking for quality pizza.

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Shahzaib ali . 2024-06-21

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Great customer service. Would definitely recommend. I will update again when food arrives

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Gooko . 2024-06-21

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Always happy with enfield town store. Nothing bad to say.

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Varun Jonnala . 2024-06-21

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Simply the best. Loads of toppings and great service.

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David Muscat . 2024-06-17

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My favourite pizza around. Staff is super friendly!

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Demenchuk Dmitry . 2024-06-12

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Great service , thank you to Ali and Tahar

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tony poumbouri . 2024-06-07

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Don’t waste your time and ruin your evening! The food never came, waited 2 hours! Called them they said driver cancelled when the app showed it was on the way for 20mins. They said they will send the food with another driver, called back after another 20 mins they said the driver was at my door 20 mins ago but didn’t ring the doorbell! He rang my phone couldn’t get through so left!! What a load of nonsense. They cancelled my order and offered no compensation or remorse. Saturday night ruined.

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Zena . 2024-05-26

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One of the best pizza i have ever eaten taha and ali both are verry friendly and good nature i definitely recommend this pizza

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Jagseer Singh . 2024-05-22

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Do not under any circumstances order from here. My food didn’t come and when I called 1.5 hours after the last call when they told me that it would be 40 minutes they told me they’d cancelled my food. No call, just a fake “did no one call to tell you your food was canceled?”. Various different excuses made; rain, than lack of drivers then the servers apparently. I was told I could go and get it. This is all after they left the wrong food in the first place.

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Alex Matthews . 2024-05-21

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We have ordered 2 xxl pizzas. And received cold and dry !! And we are around the corner. Disappointed!!!

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Lina Mazioniene . 2024-03-14

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Very disappointed . a few weeks ago I ordered and waited almost three hours for a a couple of pizzas to arrive when I live less than a mile away. I called them after an hour and was told the pizza were in the oven but still ended up waiting almost another two hours. When they arrived it was cold and the bottle of drink was missing. Not as terrible as it should been as I we gave up and ended up ordering a curry which arrived and was eaten before papa showed up. I wasted my money but learnt a lesson when ordering pizza, don’t order from a pizza chain. Never ever again. P.S I did log a complaint through the PJ website to be told to contact the outlet directly. I am not prepared to get into direct conflict, I just wanted acknowledgement that the matter was being looked at. very disappointed

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Bryan O'Connell . 2024-03-07

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Really good food and good staff. Sofia (Sophia) handled an error we had with our order so swiftly and professionally. Removes any anxiety ordering from here again. This member is a credit to the team. Thanks!

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Darren Webb . 2023-11-20

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Never really had an issue with them to be honest on 1 rare occasion my pizza was slightly cold but considering I've been using these for pizza delivery for last 4 years 99% satisfied and good pizzas

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Luke Atkinson . 2023-08-22

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Denied having order when I called and asked why it had taken over an hour and a half then it arrived freezing cold to a neighbour 5 minutes later - very poor service

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Amanda Hill . 2023-05-28

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Lovely service from Natasha, lovely food and a great atmosphere. Thank you!

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RABIU AUWALU . 2023-05-18

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This was my time ordering from Papa John's pizza, and I must say they went above and beyond their customer service. I ordered through Uber eats, and the drink was missing from the order, so I called and explained what happened, and to my surprise, they sent one of their own drivers to drop off the drink. Even though it was something small but to me as a customer, that was a great service 👍🏽

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Anita Samuel . 2023-05-05

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Amazing service, Peter particularly was a complete gent recommended for employee of the year.

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frances kaytoh . 2023-04-26

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Bi pizza sipariş verdim 20dk kapnzd olur dediler tam bir buçuk satr beklyorum geri onar 10 sefer aradim telefona cevap bule vermyorlar

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Rasim Rasim . 2022-11-02

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Easy to order online. Delivery came in a reasonable amount of time. The woman delivering was polite and friendly. The food was hot and tasty as usual.

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Barbara Mardell . 2022-03-27

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I've always preferred papa John's pizza so i guess I'm biased, staff were friendly enough and pizza wasn't too expensive at £5.99 for the smallest

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Tracey Dabankah . 2022-03-19

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It was my first time ordering from here, I paid for the BBQ beef with stuffed crust + mushroom. I got a original crust, no stuffed crusts, and only 3 small pieces of mushroom on it. Called to complain afterwards and no one answers the phone. The pizza did arrive relatively quickly.

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Aziz Aksozlu . 2021-12-29

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Hands down the best joint in Enfield for a consistently delicious pizza fix! The pizza base, dough and sauce combined with quality fresh ingredients they use is far better than others in the area that I've tried. My favourite is currently a customised version of there Garden Party pizza. The quality of service is top notch every time and all the staff are very polite and professional when dealing with them. It's an easy 5 stars from me honestly. Make sure to order from the Papa Johns app for offers and rewards.

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Ali G . 2021-12-12

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Bad experience, had to wait 1 hour and 30mins for the delivery, which is 5 mins walk down the shop and they say they were stuck in traffic. Food came cold and they seem to sent us a food that has been delivered to other place. Manager couldnt solve the problem. Had to wait 20 mins on phone

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aung myint . 2021-09-25

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Lovely pizzas😍got served by a guy called Kerry or Kerian, very good service thanks

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A A . 2021-07-03

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Absolutely love this shop they are clean and polite and friendly and their Pizzas 🍕 are fabulous I've never had any problems with their food or service since moving here in 2017. Tried the 🐝 Bee Sting it was delicious perfect 👌 will ordered it again soon keep up the good service and food. Ordered today 13th June tried the New Bee 🐝 Sting Scrolls just has fabulous has the Bee 🐝 Sting Pizza 🍕 love this shop.

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peggy alayo . 2021-06-13

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Been using since they opened and standard has dropped big time. Pizzas no way as nice as before

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Alfie P . 2021-02-11

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Good customer service polite and friendly staff best pizza in the country tasty and delicious value for money

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Simon Stephen Hutchings . 2020-12-12

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Very good pizza in cheaper price

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Mini Ways . 2020-11-04

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Great food. Very courteous staff.

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Dewayne Johnson . 2020-10-14

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The shop is registered for the eat out to help out scheme but they are not giving the discount to customers even though the management receives the Government fund. I went on Monday evening 24/8/20 to place my order and requested the discount. To my disbelief I was told that the discount applies only during lunchtime and not in the evenings. Never heard such rubbish before. You either doing it or you don't. Anyway I won't bother with their mediocre expensive doughs again but I hope they are reported and penalised

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Margarita Beblidaki . 2020-08-26

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Was given a seriously uncooked brownie TWICE, was told that I’m lying and that “it’s fine”, as you can see from the pictures it’s literally liquid!! The manager was really rude, I really don’t like complaining but this was a surprising experience!!

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Priscilla Anim . 2020-08-02

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Just love it :) great new stuff :)

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kinga gutkowska . 2020-07-17

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Fanatic pizza and chicken wings!

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Anthony Pham . 2020-05-13

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Always get it delivered from here, love their pizzas and their sides! Great service!

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Rose Worm . 2020-05-12

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Just received fantastic service from Mo at the Hertford Road Enfield branch. He was really helpful and friendly. Good work Mo 👏👏

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Donna Forrester . 2020-01-10

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Poor customer service.. rude and sarcastic. Left me waiting 5 minutes hiding behind the pizza boxes..laughing on the phone. She knew I was there. Talking and laughing with someone on her phone via headphones whilst taking my order and making the food... then told me I was confusing her with the order. I'd should have said then get off the phone and pay attention to your customers . I wont be ordering from there again.. I'd rather spend my money else where. I wonder what the food standards would make of it!!!

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me me . 2019-11-09

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Amazing pizzas and very friendly service, you can watch your pizzas being made :)

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Ayata Zioness . 2019-09-15

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Great tasting Pizza and hood customer service

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Layo Adegoke . 2019-09-15

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Very bad Service. I will be writting a coplain to head offiice. I was ordering only Pappa Johns for the last 15 years. Never experienced such a bad service from manager of the store.

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Adam Osko . 2019-08-06

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I ordered for the 1st time a pizza Tandoori & one Greek . Very tasty 😋 just need to add some salt. I was just disappointed with the garlic sauce ! It taste more butter with a bit of garlic flavour ! I didn’t like it ! But for sure ,I will order again . (With no Garlic sauce !) By mistake I done the order for collection ,kindly ,when I called to ask if they could do delivery ,the person said yes :) Staff nice & delivery man as well who is doing a great job too ,bringing us the 🍕 .

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Dizzy . 2019-08-02

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I ordered via the phone with papa johns, food arrived hot and fresh, the flavours of the vegetables were very rich and tasteful. My delivery driver was very quick when I had to order to food

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anissa neched . 2019-07-14

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Quick delivery and very hot pizzas, thank you!

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Rifat Hassan . 2019-07-14

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order came late but food arrived hot and greasy would from here again was worth the wait

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Leyla Baby . 2019-07-14

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Had a very pleasant experiance, amazing food and excellent service. The manager gave me a great deal which made me extremely happy. Will definately be ordering fron here again

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Jayde Louise . 2019-07-07

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Tasty Food My order was late but Manager called us and informed it will be 45-50 ,mins when it arrived Pizzas were Hot and fresh. Thank you to Kire

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Iqbal Bhatti . 2019-06-01

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Excellent, the best in Enfield town. 🌟🌟🌟🌟⭐

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释延归Shi Yan Gui . 2019-05-19

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Very tasty and a fraction of the price of other rivals

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Richard Birkes . 2019-03-31

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I ordered using the just eat app and my order did not arrive, when calling the restaurant up they ignored and argued back saying our pizza was delivered... it definitely was not and they told this but they argues and yelled back hanging up the phone and not dealing with the problem!! This happened 4 times!! Do not order staff rude and no customer service!

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sophiee royce . 2019-02-10

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Keeping up with the competition but needs more advertising.

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Kevin D . 2019-02-03

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Staff are rude over priced. I ordered at the counter and the gentlemen seemed too bust to deal with me told me to go sit in my car and order on my phone as it would be easier. I asked if i get discount for collecting he seemed unwilling to talk me through deals. Paid over £28 for two large pizzas and two sides not even a bottle of drink was thrown in. Will not be going back told my friends who also thought it was unreasonable. 👎

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KC Chambers . 2019-01-18

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Although a bit pricey the quality is consistent 4 stars only because the delivery price is ridiculously high

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Britlatino 650 . 2018-12-29

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Tasty pizza. Quick service. Scrummy sides

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Jacki Tambellini . 2018-12-24

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The pizza tastes good but their customer service and their delivery times are terrible. Any time I order, it takes an hour and a half to get my pizza!

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Trisha Tailor . 2018-12-07

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Poorest Branch by far I have ordered a few times from the branch, usually for delivery, and the Pizzas have not tasted the same as the ones I have had from the Palmers Green Branch. So much so that I now drive to Palmers green in order to get a Papa Johns pizza. Whenever I have to order for delivery I always plan 90mins in advance when its this branch as they are slower than the NHS. They have missed items off my order and have said they will give me it next time but never have. Stay away and go to the Palmers Green Branch - you will be better for it.

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Mithul Patel . 2018-06-12

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Lots of toppings ...very generous

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Jochen Lee-Wo . 2018-06-11

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ORDERED FOOD ONE HOUR AGO AND IT STILL HASNT COME AND THEY HAVE CLOSED AND TOLD ME THE DRIVER IS ON HIS WAY never ordering again and not telling my friends

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samira s . 2018-01-15

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Ehhhhhhh papa johns pizza is just meh

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M . 2017-12-29

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Absolutely shocking. Vegetable toppings looked as though they were thrown on the pizza and not cooked, "spicy peri peri dippers" were average chicken dippers, and forgot two sauce dips which may have made up for the poor quality pizza and chicken dippers. Absolutely disappointed and shocking, and a disgrace to the papa johns brand.

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Aziz Hoque . 2017-10-08

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Great Pizza, love the fact that the ingredients are all natural (at least that is what they claim).

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Miguel Davis . 2017-09-21

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Very tasty and the tomatoes sauces taste home made

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Gregory H . 2017-07-22

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Quick service..always great deals

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Nil Raich . 2017-07-21

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Ordered few times from here and customer service and the pizza is the best in town, I order from papa johns 3 times a week and i never get bored of it. Their chicken poppers are the best!!!!

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abzol miah . 2017-05-08

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Shocking. Just shocking. I've been ordering Papa John's regularly for the past 10 years, but my newlywed wife and I have been stunned at the poor customer service. We recently moved to the area and 'tried to' order over the phone. Big mistake. The lady we spoke to was blunt and uncompromising at every opportunity, to the point where we were unable to place an order with my card because it had an address that was different to the delivery address. This has never been an issue in 10 years of regular ordering through this chain. What's worse is that when my wife decided to place the order instead on her own card (which was registered to the delivery address), the grouchy lady then said "it still won't go through", while offering no alternative whatsoever - she basically sounded like she wanted to go home early. Lo and behold, 2 days later we find out via online banking that my wife's card had been charged the full amount that day by Papa John's. No pizza. No rectification. Just get food from somewhere else, seriously.

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Nelson Music UK . 2017-03-17

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It was okay and every time I go there I got good pizza andthe people are nice

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I am a person . 2017-03-02

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Almost every single time we order they mess it up. Wrong Base sauce... forgot toppings... wait for 40mins to an hour for replacement and that's wrong as well half the time. Put off pizzas now :-(

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Fallen Angel . 2017-01-13

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What the hell 10£ for pizza and 7£ for delivery that's the first time I hear this thing , and it was from those guys

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edison kastrati . 2016-07-09

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Pizza was cold, jalapeno bites were bland and on top of that pizza and garlic sticks were cold (could not eat them).

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Grim' . 2016-06-24

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FOR THE HEALTH OF YOURSELVES AND YOUR LOVED ONES, AVOID BUYING ANYTHING FROM THIS DIRTY SHOP!!! I personally observed 3 members of staff handling anything from cash at the till to those pizza boxes which have probably touched every disgusting thing imaginable (especially popular with rats in warehouses) then go straight over to the food section to prepare food with their dirty, disease-ridden germ-house hands without washing them first or putting any kind of protective gloves on. Less importantly, half of the pizza was missing any toppings so a large pizza had enough toppings only to cover a very small one. I have contacted them on a couple of occasions but have been completely ignored. THIS SHOP IS DIRTY TO THE LIMIT AND SHOULD BE CLOSED IMMEDIATELY. I HAVE ALREADY REPORTED THEM TO ENFIELD COUNCIL TO START THE PROCEEDINGS AVOID AT ALL COSTS!!! THIS PLACE IS A DEATHTRAP!!!

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Artu Coner . 2016-05-03

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After waiting over an hour for this order, and calling 3 times to confirm delivery and being given unrealistic delivery times, the pizza arrives cold and unappealing. Calling the store to ask for a refund, they state the driver will take another hour to return my money. Initially offered a free side as compensation, clearly unacceptable management behaviour. Eating the pizza, the base is soggy and cardboard, the cheese is thin and unappealing. The jalapeno bites are disgustingly bland. I am disgusted by the practice from the store, and am not even convinced to reclaim my free pizza for next time if this is the quality. Needs a total paradigm shift,

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Anthony Yau . 2015-08-23

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Don't believe the hype, I was expecting something special, however it's same as dominoes pizza or pizza hut.. I ordered a Tandorri spice and it wasn't spicy it was tasteless..

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Fast Food Runner . 2015-05-15

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