Based on 48 opinions finded in 1 websites
Based on 48 opinions finded in 1 websites
Nº 106 in 476 in Stockton-on-Tees
Nº 14 of 37 Italian in Stockton-on-Tees
Opinions
Slow slow slow !! 2 staff members serving booking people in taking orders bringing out food, drinks and clearing. Service was very slow some meals were brought out then they started showing other customers to their seats while half of our party were still waiting for their meals. The first meals were nearly finished by the time the last ones came out. Disappointed and will not be returning.
Guide36336114555 . 2024-12-04
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Excellent for couples, and for families. Or even for those who want to dine alone! Brilliant atmosphere and everyone always has a smile on their face and makes you feel welcome and valued. Well done to everyone there for such high standards that are rare nowadays. 10/10
Laki S . 2024-10-09
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Arrived on Saturday at 7pm , table of 4 , two couples . Read the reviews & was expecting slow service, happy to see on arrival a full restaurant but by the end of the evening just left disappointed & after 2 hours & still no mains decided to leave. The starters were amazing & the front of house girls were so good but you could tell they were stressed & run off their feet , Two hours & we still had not received our main meal & everyone around were complaining, the staff kept apologising but that doesn’t really cut it . This place had so much promise & potential but obviously has other reasons why it’s operating. The chef is amazing & needs to move on to somewhere where food & customers are priority. The girls who work front of house need to find somewhere who appreciate the hard work they put in & not spend their time apologising for the s**t show that we had tonight , £95 for four starters & drinks , the atmosphere was dreadful, such a shame as the food we had was fantastic, never to return. Everyone around us looked fed up , our night was ruined, the table next to us celebrating a birthday & night was ruined by a total lack of staff & management. So much potential missed
ppk . 2024-09-21
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We should have realised how quiet it was on a Friday night as a sign of things to come The service was slow. The staff didn’t seem to notice that tables were literally looking at each other to catch the attention of the staff, the food was slow, the drinks were slow Literally will never come again
Lan . 2024-09-08
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Yet to dine at the restaurant as we have only ordered from home however, delivery is always super quick, food is always piping hot and tastes incredible. Highly recommend this place!
Jake D . 2024-08-24
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Had a meal here last week with my son. Starter and main course was excellent. Nice atmosphere and decor inside with excellent, quick and courteous service. I had spicy prawns for starters, my son had shish kebabs, which we both shared. Main course was Chicken Penang, a meal I have prepared at home before but this was the first time I've had one in a restaurant - wasn't disappointed! Would definitely visit again.
mervrothwell . 2024-07-28
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poor service, we paid a deposit online which one paid by one person however because someone did not turn up they would not take this off the overall bill and stated this was per head. clearing documented on the bill was a booking fee. food was lovely however poor management, no reason the whole amount couldn't be taken off the bill like in every other restaurant.
bobbie m . 2024-06-30
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Came here today food was amazing and huge portions 2 courses for £20 the staff were very professional definitely another visit shortly
Joseftheo7 . 2024-05-12
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Excellent food and superb service. The Weeping Tiger was first class and my wife enjoyed her lamb cutlets. Drinks were a bit on the pricey side but we had a great time overall. Our waitress who I believe is from Billingham was superb. Highly recommended.
PaulC924 . 2024-04-04
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Excellent service and atmosphere beautifully decorated Food was exquisite, staff were very friendly and helpful Didn’t have to wait very long for food Overall a wonderful evening
jo M . 2024-03-26
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First time we went to this mixology Pangea restaurant, we really liked the menu which has different cuisines with veg and vegan options. Taste of food was amazing and was freshly made. Customer service was excellent.
gv1112 . 2024-03-11
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Overall a very disappointing experience. So we had a table booked for 8 people, but on the day, we had one extra friend joining, however, when we asked for one extra chair, we were told they can't accommodate us, as they did not have any available. However, whilst we there, there was only our table and one other table used, with loads of other empty chairs around. We had to squeeze on the sofa to get all around the table. When we ordered drinks, some were served, some not, so we had to keep reminding the waiters about it. We had the reservation for 5pm, then we were told we would need to leave by 7:15, bare in mind the food did not arrive until 6:30. The foot was also very disappointing. Everything was really salty, beef very tough, vegetable raw (they take the definition al dente to an extreme). Singapore noodles, definitely were not that. Pasta, incredible spicy, although there was no indication in the menu of this being a spicy plate. Margarita pizza, shocking, just a thick dough with loads of tomato sauce which tasted like plain passata. And to top thia, when the bill arrived, we had £30 worth of extra items added to the bill, which we did not consumed. I would not recommend it and I will definitely not go back ever again
raluca I . 2024-03-10
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Came in with 5 friends after very much looking forward to a lovely experience after hearing positive reviews. Sat down and someone took my drink order. I tried to order a pint of lager shandy as I was driving. That's pretty much where the problems began as I'm not sure the server really knew what one was and they sure didn't tell me they don't do draught lager. So I ended up with shandy but in a small glass made from a bottle of peroni and a bottle of lemonade for which I charged £9!!! If I'd been advised it was bottles only, I'd have just had one bottle instead of being charged for two drinks. I didn't even get the rest of the bottles I'd paid for despite asking multiple times. I'm sorry, but I was shocked... Peroni was £6 and bottle of lemonade was £3 and I'd say I got 3/4 of each bottle. I think they threw the rest away honestly. It did provide a standing joke for the rest of the evening though!!! Moving on, we had to ask for extra cutlery after our starters and our mains had arrived 5 minutes ago, we had to repeat our orders multiple times, we were made to feel as if it was an inconvenience to pay for our drinks as we went rather than on a tab (we had one drink each the whole time). To be honest, I think it was because it somehow confused the staff. We did try to stay polite and cheerful because at the end of the day, it was a team of very young people who were trying to do their best (being very generous here), but the inexperience (or lack of interest) really showed. The service is just really poor and I'm not a hard person to please. The ONLY saving grace of the evening really was the food was actually lovely, Hot, tasty and arrived in a timely manner. Really couldn't fault the food, generous portions but be warned everyone's dish was really quite spicy, even things you wouldn't normally think would be spicy, so take that as an advisory. Then to add insult to injury, our bill arrived and I was charged again for my overpriced shandy and another drink that we'd paid for on arrival. We all had one drink each so it wasn't difficult to keep track of surely?! So when I raised this issue with the server, they tried to argue over it with me and that's when I went back to our table and took the (small)tip back we'd left out for them. I'd like to go back on another day as the food was delicious, but the service we received was just incredibly poor. When we arrived it wasn't busy at all so didn't even have that excuse. If the service was decent, I'd have given 4 or 5 stars.
newshoes2018 . 2024-03-01
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We had great expectations after reading the reviews for the restaurant and booked the valentines set menu at £35 per head for two of us . We were seated immediately which was great and our food and drink choices taken within minutes . However the starter turned up very quickly but no drinks for at least ten minutes after . As the starter ( there was only a choice of one ) was very spicy I couldn’t eat it without a drink . By the time the drink came my partner had finished his as he was hungry and has a better palate for spice . The main course was fine I ordered a parmo and it was nice . However my partner ordered a biryani and found it quite dry . The main bugbear of the evening was the dessert . It was advertised as unlimited visits to the dessert table and looking at previous dessert photo reviews we were quite excited. We were astonished to walk up and find only a chocolate fountain with paper plates and two types of fruit and some marshmallows . There was also a frozen cheesescake ( very similar to the budget ones you see in a frozen supermarket aisle . ) absolutely zero effort and not what would i have expected at all for £35 a head and it left us literally with a bad taste in our mouths . We won’t be back .
rebeccacoupland . 2024-02-15
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Absolutely gorgeous place with amazing food! We came for my father in laws birthday and Mizzy, and the staff working made sure we’d enjoyed the experience. The decor of the place is absolutely stunning. The Parmos were delicious, and the desserts were to die for! Id like to make a special mention to Megan, Tom and Mizzy for their fab customer service🫶🏻
Scenic12810396054 . 2024-02-06
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Absolutely loved the food here, it was delicious and can’t wait to go back! Restaurant looks modern and clean, nice to have some variety in the norton.
Elbee9595 . 2024-02-02
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I recently had the pleasure of dining at Pangea, and I must say it was a delightful experience from start to finish. From the warm ambiance to the exceptional service, this restaurant truly exceeded my expectations.
Iman K . 2024-01-09
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Food superb but massively let down by the poor service. Very slow at asking for our drinks order. It appeared nobody was overseeing the restaurant. G&T I revived looked unappealing, as it was rushed. The bar tender came over and forgot a glass to accompany the bottle we had ordered. We did not feel looked after, had to ask for things, that you’d expect them to be on top of.
REBECCA h . 2024-01-06
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arrived a little after 5pm, i had reserved a table this time, i ordered the same prawn starter as it was delicious, and was the 2nd time, i ordered the prawn and chicken massaman thai curry this time, it was awesome, my mother ordered the grlled tiger prawns, the sauce was a little spicy for her tastes, but everyone has different tolerances to chilli's, and spices, we both shared a dessert platter which was awesome again. we will certainly return , but mother would probably try a thai curry this time, Jessica was a god waitress.
pauladams17 . 2023-12-08
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First visit to the Resturant at on a weekday, very impressed. Really enjoyed the food and mocktails provided Excellent service & experience. This is now my go too restaurant which I will continue visiting regularly.
Sophia H . 2023-12-04
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I'm a neurodivergent individual and struggle with new/different foods, so I always go for the same things in restaurants (pizza, parmo, etc) because I know what to expect. Pangea has these on the menu, but my husband encouraged me to try something a bit different. I had the Bom Bae chicken to start. Chicken is a safe food, right? It was beautifully cooked and in a sauce that had a tiny bit of spice but was also sweet. It really hit the spot and was just the perfect amount to get you going. Mains came, and I had the Chicken Moja Biryani. I pretty much inhaled it. It was so delicious! Just the right amount of food again 😋 I was full but not overly stuffed, so my cocktail was still enjoyable. The bill came, and even with the bottle of wine, it was a surprise to see how reasonable it was. The food was delicious, and the staff were perfectly attentive (not like some restaurants where they are there every 2 minutes asking if its OK!). They knew just the right times to come over. The fire dancer was amazing too as she moved around the restaurant so everyone got to see her. First time we've been, and we will definitely be back. I would recommend 100%
Leanne K . 2023-12-03
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Lovely restaurant and food. Best red thai curry we’ve had! We will be back on a weekend to see the dj & fire dancers!
jessica r . 2023-11-29
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Didn’t have a great experience on the whole. My starter was actually very nice and highly recommend the lamb kofta. However once I had that cleared away, I was never given a knife and fork. My main was brought out to me but no cutlery. I asked for some and it was never brought. After about 5 mins everyone else in my party started to receive their mains but I still had no cutlery. Eventually, the waiting staff that o asked the second time did run out and get some. However my food was pretty cold by that point. My food was actually alright. I had the Thai curry which was flavourful but wasn’t very warm. But my mums prawns came with a sauce that tasted like a sweet and sour sauce from a jar, you would buy in any supermarket. Another party member had the prawns and also left theirs. My husband had pad kee mao (drunken noodles) which was so salty he couldn’t eat them. When his plate was cleared he did mention it but nothing was said. The staff were all very nice and this is not to say they weren’t good. It was busy and was just so chaotic. It seemed as though the manager was doing anything but managing the staff. The drinks are ridiculously over priced. I had a Long Island ice tea which we all know are strong but was really weak so felt a little ripped off. I just felt that they are trying to be like a London restaurant but in Norton with very much London prices. For what they are charging, it just really fell short of the bench mark they set for themselves. Also they had a fire breather? Is that necessary when your trying to eat dinner? In my opinion she would have been better putting down her fire sticks and clearing in some tables or bringing out the card reader so people didn’t have to wait for 20 mins to pay the bill. (Which we had to do). She also set the fire alarm off too which doesn’t really come across as professional. This place does has a vast menu and some things were really nice. Others, not so nice. I would hope that my feedback is not taken as an attack and more of a constructive criticism as I believe with a few tweaks it’s actually got potential to be great. Maybe we were just unlucky and caught them on a busy/ off night. But never the less, that was my opinion based on my experience.
anthonyc87 . 2023-11-26
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Excellent service. Friendly and helpful staff. Delicious food. 5* We were running late and called in to let them know. The lady on the phone was very accommodating. Food arrived promptly and was delicious! I am gluten free and sad to see the Thai currys...
tracy c . 2023-11-24
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Amazing food!! Amazing vibe! Will be coming again. Staff was fantastic, the brown haired waitress :)
Alisha G . 2023-11-24
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Beautiful- can’t fault it it, both food and atmosphere were lovely, entertainment and music were great will be back again
Abbie R . 2023-11-24
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A great place for Thai food & plenty of variety on the menu for different dishes. A good atmosphere with delicious food. Would definitely visit again.
Deanna L . 2023-11-24
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We rarely get out due to children but was w lovely meal. Food was amazing and not unreasonably priced Thanks for an enjoyable meal
cscott87 . 2023-11-24
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Good atmosphere, staff couldn’t do enough, very fast service and tasty food! would recommend! look forward to coming back again.
Ashley p . 2023-11-24
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We went early on a Thursday evening. Not very busy at first but a large group came close to when we were leaving but they sat at the other side of the restaurant. I came with my daughter. We thoroughly enjoyed our food and drinks...
Sarah M . 2023-11-23
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First visit to the Resturant at 5pm on a Monday evening - very impressed. Really enjoyed the fusion of the different styles of food. Excellent service from our two servers. Very good value for money. We will be back.
Gnm1 . 2023-11-13
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Visited tonight. Lovely place, attentive staff and while the food was excellent more consideration needs to be made for diners with food allergies. My husband is caeliac and was only able to choose from 2 main courses, surely curry options should be available?
Helen M . 2023-11-08
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Our first visit to this restaurant and it won’t be the last Excellent Food and service with a smile which is rare these days
Q6507IYpauls . 2023-11-08
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Exactly what Stockton needed! Perfect food in an amazing environment. You know the owners are experienced in culinary because menu isn't cluttered. Simply fabolous. Loved it there!
David P . 2023-11-08
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arrived at 5pm Tuesday, without a reservation guessed it wouldn't be too busy, Megan greeeted us and the food and service were excellent, special mention to the prawns starter and the exceptional dessert platter.
pauladams17 . 2023-10-31
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Very friendly staff and excellent service, food was very nice and filling. We had two blue lagoons and an only fans as well as a walk the dog, they were very colourful and tasted lovely ! Only fans smelled lovely, will be coming back
Roam64480211021 . 2023-10-31
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Well, what a treat! We entered the restaurant to find it very full, with a DJ and a fire dancer walking around. A bit strange we thought as we were going out for tea. The menu is very diverse: Indian, Thai, English and Italian choices....
Lovetravelling190728 . 2023-10-29
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Easy to book, accommodating when we had to alter our reservation time due to work commitments. Seated quickly after arriving at 8pm. Our server Morris was amazing throughout the evening and made sure we were looked after. Cocktail menu was not what I expected after...
Y212VSlindseym . 2023-10-27
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Went for dinner, and had excellent food!! The portions were huge. Definitely great value for money. The staff, Ryan and Megan were lovely and extremely helpful. 10/10
SuffyM . 2023-10-16
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This was our first trip here after wanting to go since opening night. We came during the weekend entertainment segment of the evening with fire eaters and a live DJ, the atmosphere was insane, extremely lively with something going on everywhere you looked. By the...
Sarah G . 2023-10-08
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One of the best restaurants I have been to in years! From start to finish every single person at the restaurant has been so accommodating and lovely.. not only was the decor aesthetically pleasing but so was the food. It was so hard to choose...
Nishat S . 2023-10-08
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Our first visit and while we there we were arranging when to go back. Food delicious, lovely atmosphere, attentive service. What more can you want. The people who were working were lovely and friendly (Tom and Ryan and the girls). Definitely recommend. We had a...
Tracey R . 2023-10-07
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Food was delicious, can't fault it, staff all friendly and welcoming, Very affordable, overall had a wonderful experience and will definitely be back soon! I'd recommend this to anyone!
Daydream11829615644 . 2023-10-01
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1st visit to Pangea and it was enjoyed by the four of us who went. The staff were lovely. Drinks were great, we all had a cocktail and the food was awesome. Can highly recommend Pangea.
dizzyluvshols . 2023-10-01
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We had a great night this evening. Food was delicious. Cocktails are amazing. Staff were very attentive and professional. Could not fault the service. We will definitely 💯 be returning soon. Would highly recommend a visit.
Andrea J . 2023-10-01
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Group of 6 attended last Saturday evening. Not too long await for us to be seated, and a drinks order was taken whilst we we're waiting. 1st impressions, looks well presented and the staff seemed really welcoming and friendly. Our group had starters and main...
Mikebren12 . 2023-09-26
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Pangea is an excellent restaurant, with brilliant service. Staff had a great understanding of the menu. When asking what was good to eat due to my partner being a fussy eater, They catered around dislikes. After advising favourite dishes and giving opinions, we had only...
Brittney R . 2023-09-21
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We’ve just had the most amazing meal. A definite treat for the eyes and a feast for our tummies. From starter to dessert, the food was delicious 😋 My husband had Korean sticky wings which had a spicy zing to them and tandoori chicken thighs...
Alison W . 2023-09-19
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We arrived on time for our table, but waited 20 minutes to be sat down, we asked for a couple of minutes to choose our meals, it was all downhill after that. We waited 30-40 minutes for the waiter to return, and that was after...
Tomanderin . 2023-09-17
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We were a party of 6 going for a birthday celebration, arrived on time and waited approximately 25 minutes to be seated and then another 35 minutes to get any service. Drinks and food orders were taken and arrived approximately 30 minutes later, starters were...
Mandy M . 2023-09-17
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Amazing new restaurant in a great location. There was a lot of different food options with a number of cuisines covered which is ideal for groups or couples wanting to try different things. The atmosphere was fantastic; great lighting mixed with a modern decor and...
elliott_mavi . 2023-09-12
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A few little teething issues with staff learning where to find orders and forgetting drinks, however all completely understandable considering its just opened. Most importantly the food was amazing. Our orders were from the Thai menu and everyone loved their choice. We had a chat...
I6859XHamyw . 2023-09-08
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