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4.4

Based on 199 opinions finded in 1 websites

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Nº 43 in 227 in Harlow

CUSTOMERS TALK ABOUT DISHES WITH..ribsold
Score
OpinionsNoteGoogle1994.4

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Went for a sit down but told no takeaway only so we ordered food and wow bad spring rolls had nothing but batter in them, the chicken curry 🙃 the sauce is pure dish water 🫣 and the tast is non at all and the salt and pepper chicken wings were dry and crispy no taste at all very disappointed

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Luke Barcoe . 2024-11-20

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Ridiculously expensive £20 for half a slice of prawn toast, 4 tiny spring rolls, 2 chopped up ribs and some seaweed, don't have the mixed starters!!!

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hugh church . 2024-10-23

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Amazing food. Always hot. Now our best Chinese in Harlow. Keep up the good work. Only thing is you have to order via just eat for delivery. Would be better if you could order directly from them for delivery

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Rachel Moss . 2024-10-19

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Single birthday dinner on a weekday lovely food and atmosphere and saki to drink

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GRAHAM O'NIONS . 2024-09-04

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Great meal great service l will go back

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Terry Truss . 2024-07-21

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Plenty to chose from to eat , fast table service

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R Stone . 2024-06-20

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Not worth the money you pay and waiter kept leaning over our food to clear plates after we asked him not too

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MARTIN . 2024-06-18

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Wonderful staff food is amazing thank you for wonderful evenings there

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Jeff Charles . 2024-02-13

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Would actually never return to this place. Staff are rude. Food is far to salty and small portions and they don’t like giving you fresh cutlery A ready meal from a supermarket would be better. The shredded duck was not shredded it was like mash. Vile I really don’t understand how people are rating this place anything higher than a one star !!! The one on old Harlow is far better And a 8.90 service charge - don’t think so ! We refused to pay that as there was no service at all !!! The only decent staff is the women who works there. Honestly we nearly walked out.

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vikki smith . 2023-12-26

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I paid £8 for salt & pepper squid & it was awful there was no squid in there just disgusty & expensive

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Victoria Kerrigan . 2023-11-15

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The old Paklok would get 5*s. This one is good, just not as good. Just as good I'd not better than the others in the town and Sawbridgeworth.

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J Anthony . 2023-11-13

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Really expensive small portions ,,,not same as old one unfortunately

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John Croome . 2023-11-08

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Went for a large group meal plenty of variety all food piping hot, price was very reasonable are returning again soon

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Daniel Stevens . 2023-11-04

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Food was much better with original chef

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Chris Eastwick . 2023-10-15

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This has been our go to traditional Chinese takeaway for a long time. Recently refurbished and under new management but still offering excellent food.

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John Berry . 2023-10-13

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Love this place! Well run, VERY fast service and well priced

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M Stanley . 2023-08-19

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Beautiful food, beautiful service, highly recommend, 🌟 ⭐ 🌟 ⭐ 🌟

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Wes Jones . 2023-08-05

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I went here for an evening meal, food was amazing, staff friendly and helpful, the only thing was the starters didn't all come out together and we had to wait for one of the main meals otherwise its a lovely restaurant.

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vicki freeborn . 2023-07-22

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Such lovely food always comes out quick and taste amazing, highly recommend

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Jenna Heath . 2023-07-02

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Great service, great food and great prices.

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Danny Alves . 2023-06-16

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Lovely food nice staff and not overpriced would highly recommend

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jaimie brown . 2023-05-03

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Iv been going to pak lock since the early 80s, shocked that wing and Simon have retired but the new guys have kept the place and food exceptional, our meal tonight was fantastic and the new staff are excellent, I'm definitely going to keep coming back and hopefully will see wing and Simon in there for a drink

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Paul King . 2023-04-09

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Very good love it there food delicious.

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Elizabeth John . 2023-04-09

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Has had a make over, looks lovely. Staff very polite and attentive

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Eryl Williams Thompson . 2023-03-31

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Lovely food served by Great Staff

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ken clarke KennethC . 2023-03-30

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All decorated. Excellent food and service. Highly recommend

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Eryl Thompson . 2023-03-18

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Lovely meal again this time a take away top-notch

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ross luke . 2023-03-11

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A fantastic meal had today. The service was great and so was the food! It was Chinese New Year and my 6 year old was given £10 in a red envelope which was absolutely lovely! Highly recommend and we will definitely be returning !

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SHAZZY DAR . 2023-01-23

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Very welcoming atmosphere..Clean..All dishes tasty fresh and hot..Will definitely go again.

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Ellen Kehoe . 2023-01-04

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Welcome back to Paklock, eat in. Food was as good as pre covid, they have re decorated which looks great.

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John Prop . 2022-12-23

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Very nice meal here today. Although I've been coming here since 1970, this was the first time under the new management & since they reopened on November 2, 2022. The outside & inside has had a needed makeover paint wise & it's very nicely set out. We were celebrating our wedding anniversary so a bottle of Sauvignon Blanc was the first thing ordered & it went down pretty well! Wifey had salt & pepper ribs while I tried the barbeque ribs in bar-b-q sauce. This was followed up by chicken in garlic & a plain chow mein for wifey & I had the chicken chow mein. We both agreed it was a gr8-8-8-8 meal all round, with good service & a nice place all round. We will be having more of this establishment & recommending to others.

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Robin Lozeau . 2022-12-16

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Apart from the decor changing massively the food is just as fabulous as it always was! So glad to see it back, Harlow has definitely missed and needed them to reopen, hands down the best place to get Chinese food! They have done a fabulous job of the makeover of the dining rooms, just need some ornaments for the fishes now! They also have a alcohol license now too

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Clare T . 2022-12-11

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Not much of a change with the new owners. The place looks very similar, with a lick of paint and new chairs it's very similar. Enjoyed the meal, prices have gone up but I suppose it's only in line with most restaurants. Overall, an improvement on what it used to be.

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Mark Peddle . 2022-12-02

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Nice welcome when arriving, drinks and food ordered and served quickly. Food was nice but no plate warmers so food in dishes went cold . The restaurant is quite big and we found it to be very cold, a over door heater may help as the draught also come up from downstairs.

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Susan webb . 2022-12-02

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Been going there are 30 years wonderful food

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Rob Chapman . 2022-10-27

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Never had a bad meal yet , excellent service and great food

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Patrick Oneill . 2020-07-02

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Best Chinese food in Harlow. Friendly staff and good service....just ignore the dates decor 🙂

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Kay Atkinsonx . 2020-02-15

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Place is a 1970's time warp but the food is the best Chinese in town by a long way and service is very good. Staff are very friendly and helpful. Place is often packed out which tells you everything you need to know.

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Pete Cooke . 2020-02-09

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Best chilli beef and ribs in gravy ever , I love it here and have been coming here for years .People have left bad reviews but I have eaten here over 30 times and have always left happy and full up. Decor is a little dated but don't be put off ,food is great

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Barry Muldoon . 2020-01-05

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Great service food is best Chinese I've had

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Joe Aylott . 2020-01-02

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Without doubt the best Chinese Restaurant I've ever visited! Friendly staff and excellent food.

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Kieran Curtis . 2019-12-14

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The best Chinese in harlow it's been there since the dawn of time

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Nick Salter . 2019-12-09

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Always good service and friendly staff

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Georgina Conway . 2019-12-09

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Great food, and staff friendly and helpful.

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Nathan Fox . 2019-11-17

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Nice friendly staff and a wicked food

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Jason Oliver . 2019-10-30

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Great food absolutely delicious and friendly service only 1 beer on tap the rest bottles , decor 80's style like being in a restaraunt sketch in only fools has a quirky charm . All ways makes me feel nostalgic as has not changed since the 80's very clean and bright and kept clean, well worth a visit fir a sit down . Great crispy beef

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david ward . 2019-10-03

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Lovely fresh food. Nothing left standing, everything piping hot, light and. Exciting tastes. Really good service... so polite and prompt. Plenty of room, well laid out dining area. Highly recommended.

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Martin Moore . 2019-10-01

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Excellent food and friendly amiable staff

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Mark Pye . 2019-07-06

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Good to see that it has raised its hygiene rating, food is of good quality but staff were shouty and loud and a lot of bad language. Staff were talking with who must be a regular local and the place was empty but I was there with some friends and it seemed excessive

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Phil Cattaway . 2019-06-08

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Lovely evening with family and friends for my Birthday! Food was delicious as always .

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Sharon Coggin . 2019-04-19

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Lovely food wing and Simon spot on" anyone for a Chinese

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gary golledge . 2019-04-01

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The Decor is the same now as the day I first went for my 13th birthday. 39 years ago. I've always said this is the best Chinese I've had anywhere in the world... Chilly beef, salt and pepper Prawns are wonderful.

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Bod Bod . 2019-03-16

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Great Food and service. Very reasonable price,(update) have been coming back whenever we feel like a Chinese in harlow, and a couple of instances felt service was 4 star due to waiting times and some empty glasses, we keep the 5 star review as 90% service is great.

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Stuart Dutton . 2019-02-10

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Love this place although it isn't modern it's very homely and the food is lovely, staff are all friendly and the price is very reasonable, nice atmosphere.

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Carly GRIFFITHS . 2019-01-22

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Dont let the ageing decor put you off,service and food are top quality.

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Daryl Chilcott . 2018-11-24

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Great dining experience. Great food. Great Service. Great price. Best Chinese in Harlow (possibly in the world?).

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Max Krishnarayan . 2018-11-13

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Step back in time and enjoy great Chinese food

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Daniel Groves . 2018-09-08

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Everything fantastic cripsy duck spare ribs not had my main yet

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Angela Dunn . 2018-09-01

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wery nice place.Friendly staff.

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Tadas Stalas . 2018-08-22

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The food is delicious here and we often choose this as our go-to Chinese restaurant. It's not ideal for my niece, who is in a wheelchair, as there is no lift and the actual restaurant is up two flights of stairs, so she has never visited but has taken advantage of their takeaway service instead. The staff are very friendly and don't rush you at all. The decor is a bit tired but you forgive them that as the food is so tasty.

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Jim Thompson . 2018-08-13

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Great food. The best Chinese in town

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Brad Wheeler . 2018-07-14

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Fantastic meal great quality and choice with amazing service, really glad they've reopened since their stunning kitchen refurb well worth a visit

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Neil Boughtwood . 2018-05-03

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Just had a lovely A4 1 they never let me down

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Martin Hope . 2018-03-11

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Food and service always very good

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Pamela Thomson . 2018-03-04

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Unbelievable value for money 💰 amazing food and great service. Best Chinese in the world 🌎

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Kevin Muldoon . 2018-01-27

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Great food 🍲 fast takeaway service 👍

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Philip Trouve . 2017-12-30

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Superb food but the decor is a bit 70s in style

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Darren Brown . 2017-12-29

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I have been going to this Chinese since it opened and it's the best around ,the staff are very pleasant towards you

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Christine Grimes . 2017-12-09

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Reasonable pricing, tasty, fast service.

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Damon Swanton . 2017-10-23

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Great food very friendly good price

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Bryan Harwood . 2017-09-24

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I have been coming here since I was little. Best Chinese I've ever had. Always delicious 😊

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Rose . 2017-08-14

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I lived in Harlow for 3.5 years and all the years I did, I went to another Chinese high end restaurant in Old Harlow which I was extremely happy with, but a neighbour recommended Paklock and so did an estate agent (guess should have known better from that). "Food is so good", they said. "It's cheap", they said. "Decor is so 70s but it's an institution". So the week before I moved out of the area I took myself along to get a takeaway (they don't deliver) and ordered, I mentioned to them that I have never ordered from them but hear it's good. "best in 'arlow" some lady overhearing me piped up. "that's good" I said and sat down waiting. Got home, tucked in, was really nice. Not Zenz (oops there I just gave away my favourite Chinese takeaway) good but it would do. My other half finished his food and I'm looking at his plate, what do I see, two black clearly not ours - HAIRS. What the £!?# I said to him is that a hair? He said "hairS yes". I said "oooooh nooooo" i felt so bad. Thing is, what do you do in this situation. You may say take it back but really, I lived in Church Langley (not exactly round the corner) and realistically are they going to take ownership for a hair? What are they going to do? And I really don't want free food. Gosh no. Plus I was leaving. So I swore quietly and thought TRUST YOUR OWN INSTINCTS CLAIRE. THIS is why I don't go to places that have less than 4/5 food hygiene rating and Paklock is 3/5. Just don't so it! Cheap Chinese food is not a selling point. What a shame... (and an awful farewell gift).

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Claire Jasmine Jules-Saffu . 2017-04-13

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Fantastic old school Chinese ribs in gravy best ever

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Neville Pinchen . 2017-01-27

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always friendly... good food too

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Steve Philpot . 2016-12-31

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Awesome , simple and great value

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Steve Lakey . 2016-12-23

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Best chinese takeaway Ive ever had..All lovely and nice proper prawns and beef etc..Will only use this place!

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Ell monroe . 2016-12-18

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Great food and staff. Best one around. Been going for decades.

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Paul R . 2016-12-18

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Excellent food good prices & smiling stsff

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Zulqar Cheema . 2016-05-13

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Always a good meal and clean and friendly service

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George Evans . 2016-03-17

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