Paco's Restaurant in Gateshead

Lunch today, nice and quiet as 11 45 , so not many in and meals good portions staff very friendly and obliging as requested extra serviettes. Prices good only one problem salt was wet but would still go back as I use too much salt anyway and I could have asked for another salt seller. Have 6friends who lunch for each other’s birthdays so will suggest going here.

first time visiting pacos, heard many good things from friends about Gibside hotel so thught we wold give it a try. great experience, good food service and drinks. 10/10 recommend

Booked here for a family meal, about 25 of us and were very well looked after by the staff and management. Meals were all spot on too.

What a freindly place the staff were very helpful The food was excellent the wine list had every thing you wanted and the prices were fitting of a restaurant to this standard

Over the years we have visited the restaurant on numerous occasions and had our Christmas meal last year and never been disappointed, however this is our first visit since Pacos departure and we were very surprised in the deteration of the food. We were not asked by any member of staff if the meal was satisfactory both my wife and I were very unhappy, you could actually slice my mashed potato the rest was tasteless.

We had a fantastic Easter Sunday lunch. The waiting staff were really nice and tuned onto my kids needs - extra gravy and Yorkshire puds! You will pay slightly more than some local places but it was well worth it for the extra service and lovely lunches.

Four of us visited Paco's last night and we all thoroughly enjoyed our meals. We ate off the set menu. £14.95 for two courses and definitely worth the money. The standard of food was very high and the staff were efficient too. Recent pub meals I have had have been of a similar price but not of the same quality. The restaurant wasn't very busy. I really feel The Gibside and Paco's are missing a trick and need to advertise more than they do. The restaurant seems to be a bit forgotten about which is a shame as it is very good.

Friday night Only us two in the restaurant More staff than customers, so should get it right They got it completely wrong 1 pate, no balsamic please ordered, 1 pate with balsamic delivered 1 steak medium ordered, 1 steak burnt delivered I cod ordered, 1 dried cod delivered Terrible terrible terrible Oh dear come back Paco

Pacos is a hidden gem in Whickham and often very quiet which is a shame because the food is of very high quality and reasonably priced for a hotel restaurant. Staff are very attentive and friendly. Highly recommend for couples for a quiet romantic meal.

Staying in the Gibside Hotel it made sense to to try the in house Paco's restaurant. Had the hot salmon starter which was freshly cooked and very tasty, followed by the Oven baked Cod on a pea risotto. I know 2 fish dishes but both excellent and enjoyable. Dessert was marmalade bread and butter pudding again very tasty an all round enjoyable meal

Lovely meal in a comfortable restaurant, we had hammock terrine and seared tuna to start followed by rib eye steak cooked rare and blade of beef with horseradish mash. The service was excellent and staff attentive, the restaurant was quiet but we were told its advisable to book on weekends. The only thing I could fault were the wipe clean table covers on top of the table clothes, why? Price was excellent with generous portions.

The night started with welcoming staff, we then enjoyed our starter followed by the main meal. We had plenty of time in between both course's and drinks were offered at all times. The meals are good sizes so there was no room for sweets, we found drinks and meals reasonable for this type of restaurant.

This is a nice restaurant for a special occasion or just a nice night out with the girls or boys.I found the food to be very nice. They do a great steak too.the gibside arms is a beautiful hotel and my nice is getting married there next year so just try it and find out.there is a ramp going up to the bar for those who can't manage stairs. For a stay at the hotel you go around the back into the large carpark. Have fun

We have gone to Paco's regularly over the years whether it be Christmas day, Sunday lunch or for a family celebration and have never had a bad experience. The staff are so friendly and welcoming and the food is amazing - I always struggle to choose which pudding to have as all fantastic! Paco is always there to greet you and we always feel as if we are meeting an old friend - excellent service! Good prices, food and service every time! Tried several times to CLICK EXCELLENCE for VALUE but won't register

Loved this place . Definitely be back xx great atmosphere lovely staff and great food what more do you want????

Pacos is a lovely restaurant. Always a warm welcome from Paco himself, pleasant comfortable surroundings and delicious food served by friendly efficient staff.But today's New Years Lunch was exceptional. You hear reports of restaurants serving substandard food over the festive season but not at Pacos Restaurant.We couldn't fault the beautifully cooked 3 course meals served in a restaurant full of happy diners enjoying the first day of the year.Let's raise a cheer for many more occasions like this.Aren't we lucky to have this restaurant near where we live ?Thanks Paco.

First time visitors for Sunday lunch,pleasant welcome,not the cheapest in the area but quite nice,paco most helpful ,drinks tended to take a while,good sirloin of beef,excellent lamb,good service,will return to try main menu.

Taxi's were delayed but Paco remained calm and allowed us the time we needed. When everyone finally arrived we were able to make a number of speeches in the separate reception area. Paco served champagne and made it very special. The food was as excellent as the service. We all had a great evening and we have Paco to thank for his exceptional service and personal attention.We have held family events at Paco's before and they have always been a great success. We will be back for our next family event.

Amazing day with everything perfect to the finest detail and would do anything for us with amazing food and drinks prices fair

The Sunday lunches are excellent here always plenty meat and veg. Staff extremely welcoming and nothing is a bother.

Just an update on my experience of The Gibside Arms Whickham. Havung been a favourute restaurant of mine for numerous years having regularly dined there simetimes two of us upto twelve. Earlier this year we celebrated my wifes 50th burthday here 17 of us spending a lot if money. My wife and i visited in November and enquired around my 50th on 30th December, Paco being his helpful self said no problem and would sort a set menu out for my guests and i . Havung told my party 26 of us i got un touch today to be told they could not do this. I am both dusappointed and angry at this and shall not be returning here either for a meal or drink! I did receive my 50 pound back so will hopefully be able to find an establishment that fulfills their promises . So if anyone visits Pacos on 30th December ut will prob be its normal empty self , no wonder on how they treat regular diners!

My wife, son and I decided to go out for a meal but could not decide on the type of cuisine to eat. Living in Whickham we decided to give Pacos a try, as they have a range of food on offer we all could probably choose from.On arrival we were met by Paco who escorted us to our table and presented us with two menus, the regular menu and a festive dinner menu. We chose the festive menu and firstly we were presented with some honey bread and butter before our starters and I have to say this was the best bread I have ever tasted. My wife chose a Parma Ham starter and my son and I chose smoked salmon and prawns which were plentiful and delicious. For our main course my wife and son chose the traditional turkey and I opted for the blade of beef which you could cut with a spoon it was so tender. We received a huge terrine of veg which consisted of green beans, carrots and cauliflower and we're all fresh and piping hot. The size of the portions of our main courses left us ready to bust and we still had more food to go. All the main courses were delicious and extremely generous and could not fault one item.We decided we couldn't eat any more and we asked could we get our desserts to go which they said no problem which my wife and I took the cheese board and my son opted for the Baileys cheesecake. I had also left what could only be described as a "slab" of beef from my main course which Paco kindly vacuum packed it to take away for our dog.They then returned with coffee and mince pies and after dinner chocolates and they even packed the mince pies to go as we could not eat another crumb. Once we received the bill they also presented us with some boiled sweets which we just could not partake as we had a mountain of food to eat and take away. The service throughout was impeccable and a nice relaxing ambiance to the restaurant where you don't have to shout over each other due to the noise of other guests or kitchen noise.There are other much cheaper restaurants in Whickham but the food and service does not compare anywhere near Pacos which you should give your tastebuds a treat and give Pacos a try.I am sorry Team but you have another three fans who will be returning to sample some more of your wonderful food. Thanks for a brilliant experience and the best review I have ever written about any restaurant we have visited anywhere in the world.

Pacos is a great restaurant. Run by the Paco himself, the service is first class from arrival through to departure. Don't be put off in thinking that this is just 'a hotel restaurant' as it's far from the truth. The food is superb and Paco and his team cannot do enough to keep you happy and ensure you enjoy the experience. The menu is predominantly traditional english food and is priced very reasonably for the quality. All in all I thoroughly recommend Pacos for any occasion.

It's always a pleasure dining at Paco's. The food is great as is the wine menu and Paco always has a chat and makes you feel like a valued customer. The staff are always so helpful and I can't wait to go there for Christmas dinner.

Delicious food for the whole 5 days we stayed there and plenty of it! Staff very attentive and helpful.

Excellent waiter service without being overbearing.ry vThe menu was very varied with English, European and Asian dishes.The table d'hote was good value with a choice of 4 dishes for each course.There was no intrusive music, just the gentle mutter of conversation.

We ate in Paco's at the best western gib side, the food was very good and they have a specials menu Monday to Friday, Paco who is a waiter there and I think a Legend. He is so helpful like all the other staff who work there, well done to everyone you have Got it so Right.

Visited Paco's with a couple of friends after a recommendation by my wife. Neither of us were disappointed...the food (especially the black pudding scotch egg, and ribeye steak) were amazing. Paco and his team were fantastic hosts. We will definitely be visiting again.

Visited Gibside for a few beers with some friends,ended up ordering six steak meals after seeing diners tucking into some fab looking grub. We were seated at a large round table in the upstairs bar/lounge,ideal table for a bit of chit-chat while dining. Within 15 minutes of ordering we were devouring delicious food,steaks were ordered medium-rare and medium and arrived as requested,the accompanying veg and chunky chips were ideal partners for the prime beef. I would recommend the creamy peppercorn sauce which was heavenly. The real ale went down well also and we will be back soon to repeat the joyfull evening.

We liked the choice, the white napery, the round tables so we could chat and the fact we could choose our meals in advance.

After a couple of drinks in the sphinx bar, we didn't want to walk anywhere else. So we rolled down the stairs to paco's. Paco is one of Whickham hero's. Nothing is to much trouble. Two courses for 12.95 may seem a bit much, but not for the quality of the food. I enjoyed every mouthful. A total treat for me. A quorn bolognaise pizza! Would have it again tomorrow. My friends had roast of the day. Which was beef, and they got loads. Lovely staff, lovely decor and excellent food.

By far my most favourite restaurant in the area. Love the relaxed atmosphere and the food is simply stunning. I'll be retuning time and time again, and recommend it to anyone

We visited Pacos in the week before Christmas with family. The staff were all very friendly and helpful allowing us to mix and match our food choices from the a la carte and the fixed price Christmas menu. We all had different meals and everyone was impressed with the quality and the price. The wine list was limited but what was available was again well priced and very acceptable. An ideal location for a well cooked good value meal. .

The staff were very attentive and Paco himself is on hand to ensure that every one is happy with the food and service which was.Alsso, there was a nice selection of wines reasonably priced

Service and quality of food are excellent. Paco makes everyone feel special and is a wonderful host.

Very nice meal. Service and found very good. But access for wheelchair guest not good. This is part of the Gidside Hotel ,for more info on this see our hotel review.

Has a lovely serene ambience with attentive waiting staff. Food is cooked to a high quality and served in a way that you would expect in a top London restaurant. Excellent choice from the menus with something for everyone from simple grill to fine dining. The host 'Paco' was welcoming and ensured you felt comfortable and important whilst dining there. Highly recommended as either a regular dine for an evening out or a romantic meal.

You can have plain or fancy at this restaurant, Paco is great, makes you feel welcome. I thought the house wine was a bit expensive and not that good.

We went here for dinner on my birthday on a Thursday night last month. We had a wonderful meal and attentive service. We were the only people in the restaurant which is such a shame as it is a lovely place, great staff and excellent food. I

I called up to book a table for this restaurant and the woman was extremely helpful over the phone. Without going into too much detail I explained that I was in a wheelchair and she was very accommodating towards me and my family. When we arrived for our 1:30 PM reservation and we open the door which leads through into the restaurant the staff welcomed us with great delight my sister used to work here and she was giving great big hugs from the staff the staff were very polite and attentive. The food was absolutely fantastic I have been coming here for many years and the food has always been outstanding. There is lots of different options for people at this establishment. We all had the turkey roast which was cooked to perfection well done to the chefs for doing such an outstanding job on the cooking.. It came with a huge Yorkshire pudding and roast potatoes again they were cooked to perfection and then came the vegetables which were lovely with lots of choice and again cooked to perfection. What have I missed out? Oh of course the cranberry sauce and stuffing cranberry sauce was gorgeous and the stuffing was beautiful. Everything tasted of good quality if you want to go to a restaurant with good quality food polite staff and with a good location this is a good place for you

Lovely restaurant in relaxing surroundings, Sunday lunch is very pleasant with great service from friendly staff. Starters, mains and desserts all individually priced so it does hit the top end of the market price wise for 3 courses and a coffee. Slight criticism would be the veg which is the easily boiled and thrown together variety, cauliflower/carrots/green beans whereas mashed swede, buttered cabbage would be better substituted for a traditional Sunday lunch, but that's just my personal taste. Highly recommended.

best sunday lunch we have ever had by far. quality of food great, plus the service from all staff will be back for sure

Each time we go to pacos we are never disappointed the attention to detail is second to none and the staff especially Paco are friendly and attentive -food is very special not your run of the mile - I'd recommend this restaurant to anyone

I was staying in the best western hotel attached to this restaurant for business and out of laziness went to eat here because it wasn't far. Best choice I've ever made, not only was the food exceptional but the staff were wonderful and attentive. As a business woman eating alone sometimes it can be a bit daunting but the staff made me feel comfortable and welcome, chatting away and giving suggestions as well as getting my table ready for me each evening I stayed (with extra bread to nibble with my drink). They deserve to be the number 1 restaurant in Newcastle- amazing! Thank you to all of them!

Wonderful meal, lots of choice and great friendly service. Will definitely go back, and can thoroughly recommend.

I have lived in the area for a number of years but never happened upon Paco's but I'm so happy I have found it! It's part of the Gibside but doesn't really feel part of it - it has a real ambience to it. The food was excellent, the menu got the taste buds going. I had oven baked goats cheese tofu with brioche for a starter and then cod, spring peas, potato fondant and shallots for my main. I had cherry bakewell for dessert too - not often do I bother with a dessert but the food was so good that I felt I had to! My party also had the beef bourginon and horseradish mash which was apparently delightful. One of the best things about the place is the staff - they exude warmth and make you feel really welcome and special. My one complaint is that they don't promote themselves - why they don't use Facebook or twitter to drive in customers is beyond me! Anyway, it's a real gem and worth the few quid more that you'll pay at the likes of Deano's, Santana's or Sorella Sorella.

I have not stayed at the hotel, but have experienced the fabulous Paco's restaurant. We live locally and choose Paco's occasionally for a opportunity for an excellent meal, with the added advantage of being able to hold a conversation, as there is just an ambient background noise. The food is always first class and excellent value for money. Last night we paid £14.95 for a 3 course meal and it was fantastic.

went there for a special birthday, everything was spot on for our 14 guests, service couldn't have been better. sunday lunches are just as good, and the "doggy bags" if you can't eat the large amounts of food are much appreciated by our two dogs. going back there for another birthday soon and really looking forward to it. nothing is too much trouble. thoroughly recommend the gibside.

First I want to say that I am very sorry to give a negative review to Paco's restaurant. We have been many times before and had a wonderful experience and even chose to have our daughter's wedding reception here. However this review is based on the last occasion that we visited which was a few weeks ago. We had booked a table for ten people, a group that had been to the restaurant several times previously. The table was booked for 7.45, so the whole group was there for 7.30 so that we could order our meals, have a drink and then sit down at the appointed time. Paco was on holiday and I have to say that when he is there everything runs like clockwork and attention to detail is second to none. However on this occasion service was dire. We had to ask several times for a drinks waiter and in the end my husband had to go to the bar, to be told by the attendant that he had only been there one week and wasn't sure what he was doing. At 8.15 we were still not even taken to our table so my husband asked what was going on to be told that there was a bit of delay in the kitchen but we would be taken through shortly. At 8.30 he went to speak to the lady in charge again only to see her taking a party through who had booked later than us. By 8.45 we had had enough. Some elderly members of our party did not want to start eating so late, so we put on our coats and again approached the maître de who said she was just coming to get us. The worst aspect was the fact that at no time during our wait did she or anyone else come to us to apologise, explain or ask if we needed anything. Every approach was made by us. We put in a written complaint and I was contacted by the manager, who apologised and said he had spoken to the person in charge. He agreed that the service we had received was unacceptable and blamed a lack of staff. I don't think this is good enough, and no offer of any thing to tempt us back, eg a bottle of wine with the meal was given. That doesn;'t matter as we won't be returning, which is a shame. This is the first negative review I have written but I feel very strongly that the service we were given let down Paco who is wonderful,,and the hotel in general.

Today 14th of August I Christina Emir & 21 other guest had the most amazing night at Paco's Restaurant. The food was Excellent, the services was no 1. the Staff was on top of their job..the Chef..that Black forest chocolate gateau cake was superb.! Thank you to all 3 chefs..you did an amazing job serving my guest of 21 people, the food came out almost all at the same time..My Sons's 21st Birthday Party was a hit.! Many Thanks to "Guy" who handled all our needs so professionally ! Thank you "Paco" for arranging the beautifully layed table with your excellent staff .Balloons.,decorations, and a Smile was part of the services at ..Paco's Restaurant at the Gibside Hotel in Whickham.A very happy mom with a very happy 21 year old sonWarm regardsChristina Emir

We had a lovely meal at Pacos, the atmosphere was excellent and the service could not have been better and the food was fantastic. We would go back any time.

Never even heard of this place, we used this for conference facilities and decided to have dinner. It was early evening so at 6pm the restaurant was quiet, I would expect this, 9of us chose a variety of starters and main courses, having no pre conceived ideas of the place I didn't know what to expect. The restaraunt was pleasantly decorated and a nice ambience. The starters didn't fail to impress, the scotch black pudding egg was excellently cooked, the French onion soup was top drawer and the soup of the day, a vegetable broth was very well stocked. All agreed these dishes were good. My own main course of cod, ratatouille was excellent, served with pea purée and a bed of mashed potato. Other dishes equally good were braised duck breast in a red jus, pasta bolognese, rib eye steak (nicely done to request) and good old fashioned surf and turf. Everyone agreed the dishes were excellent and fresh, if I were in the area again, I wouldn't hesitate and would definitely use the conference facilities. Recommended!

We went for our christmas meal last night the food was lovley but we were rushed through every course as we had finished our starter the waitress was taking our used dishes and a nother one was bringing our main course out at one point she had a meal and the used dishes were still on the table .I have never ate so fast and at the end of the sweet course came to take the dishes and my sister was still eating and she stood till my sister said she was finished ,we asked for the bill and i have never recieved a bill so fast It was obviouse they wanted us out and it was not late so there was no excuse .As i said lovley food not worth the £27 - 50 we paid and would defnitly not be going back

We have eaten in Paco's on several occasions with friends and family. We have been warmly welcomed and offered an extensive menu and wine list. While Paco's may not be considered 'fine dining', the food is good, well presented and plentiful. We consider it to be good value, the Maitre d' has been there for 20 + years and is definitely doing it right ! Midweek the restaurant can be very quiet which reflects in lack of atmosphere.

I have eaten here a couple of times now for the happy hour. £4.95 for pizza and pasta and on a Thursday it's half price cocktails! The atmosphere is relaxed and there are beautiful views from the huge windows. The staff are very helpful and friendly and they fixed us up with a high chair for my grandaughter no problem. We had pizza and pasta and ordered two pizzas to take out. They also provided my daughter with a 'doggy' bag as there was so much pasta she couldn't eat it all! Excellent value, lovely food, lovely surroundings and I would highly recommend.

We booked this Restaurant for a meal for a birthday. We only live local but have never tried it before. From entering the restaurant the service was fantastic. We had starter, main course and dessert and all were of exceptional quality especially the steak. It was our first visit but certainly won't be our last. Wish we had tried it years ago.

This restaurant is in Whickham, North East England and not Ireland, this is a T.A. typo.Good service initially but no sign of staff when we needed to make a request, we were seated under an air-con unit in an almost deserted room, which blew hot air down on us, we had to ask for this to be turned off. The food was below average, overcooked dry chicken, not a hint of any succulence, and I left 3/4 of a very oily pizza. I did complain when a staff cleared and was questioned as to why I hadn't said anything earlier, this was because I really did not want another low quality meal or to eat after my party had finished, the evidence on the plate was testimony to my dissatisfaction, any other establishment would have deducted this, however this was not the case and as a result we will not be back. How to lose customers, ignore complaints and do nothing.

Very good service and food, particularly good steaks!

i visited this restaurant for a family birthday it was a lovely restaurant with a good choice of food on the menu i had the cod with a pea and panchetta wow its the best fish i have ever had eaten a few others had pizzas and pasta which looked lovely the men had the ribeye steak with got a big thumbs up from all well done to all the staff at pacos cant wait for my next visit

I have already reviewed this restuarant on the GIbside Arms page.As I could not locate Paco's.A great place to viist and I am a repeat customer.