Pablo's Cafe in Swale

I can’t comment on atmosphere because we had a delivery. But from the moment I called the restaurant to the moment it was delivered it was a shambles. This was our first time ordering and using the 25% welcome discount. I double checked we could use this over the phone before ordering and it was confirmed. I worked out our order before the discount would be £30.50. We ordered x1 lamb korma, x1 lamb madras, x2 keema rice, x1 onion bhaji and x1 keema naan. Told 15-20 mins. Our order was repeated back to us and he said it’ll be £28. I questioned if that was with the 25% discount and he said yes. So I assumed maybe a hefty delivery fee or the menu prices were incorrect? Anyway, as you can see from the receipt (I cut off my address) the order was completely wrong and charged at £23.61 (we paid £28 cash). It took nearly an hour to arrive. We called back to query our missing items and that we received the wrong curry’s. The lamb korma was chicken and the madras was something completely different, no bhajis and a missing rice. We were told 10 minutes and very sorry. 20-25 minutes passed and this is now ridiculous. Also, every time we called and the person on the other end would say “I’ll double check to is for you” would hang up each time and not return the call so we had to call again. They eventually blocked our numbers! 2 hours ish from the initial phone call to order the rest of our order arrived with a complimentary “sorry” can of coke. The food was actually very bland and we didn’t finish it. Never ever again. Poor service, poor food and poorly organised. Yes we tried to address this over the phone. And, to be fair, they asked us to leave a review … so here we are.