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4.0

Based on 11 opinions finded in 1 websites

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Nº 495 in 792 in Bournemouth

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor114.0

comment_iconOpinions

Nice vibe and decor, good layout although the road is too busy to sit outside. Sadly a luke warm welcome whilst I waited for the barista to finish chatting to her friend. The coffee was pretty good and they use lovely mugs and cups. Menu basic but had some good veggie and vegan options. Asked to buy a bag of ground coffee which confused the other young barista and then the original one said we only sell whole beans, no offer to grind it. This poor customer service and the warm welcome sadly ruined the experience for me.

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Hutoa . 2024-08-26

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Poorly trained staff, extensive wait times. And no food available on a bank holiday Saturday! Waiting at the order point and not even being given a “well be with you shortly.” They just continued making drinks and ignoring me.

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Max Decimus . 2024-08-26

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We hired Otto coffee house for a belated wedding celebration! The venue was perfect, great size and fab decor! The staff were brilliant and nothing was too much, fab cocktails, reasonable prices… would recommend to anyone looking for a private venue, some coffee and a slice of cake or just a great night out, they offer everything!

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Kthill1 . 2022-03-29

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Bloody love this place. Coffee will blow your little minds. You aren’t ready for the bacon roll my friends. Imagine succulent, juicy bacon relaxing peacefully on a wee bed of soft yet crispy bread. Don’t get me started on the smoothie bowls. I would pay DOUBLE to even get close to the level of fulfilled they gifted me with. I am in love with the coconut.

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Hollie C . 2022-02-17

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Visited here last Sunday at lunch time with a couple of friends. Took a while to get served, and sat upstairs (which was full of students(?) on laptops). No music, not much ambiance, but quite nice decor throughout- industrial vibe.  Ordered downstairs, there's a limited menu to start with and they didn't have the brisket. Also didn't have the vegan burrito. Settled for the avocado and strawberry toast and a cappuccino.Weirdly the staff just shout out the orders when they get to the top of the stairs and you have to claim your food before somebody else does?! It was quite irritating that our conversation was disturbed every time an order was served.  My friends were charged inconsistent amounts for their meals, despite ordering the same thing... Staff were pretty rude and unhelpful when they tried to get this rectified. Cappuccinos arrived without saucers and teaspoons. Odd assortment of cutlery in a pot on the table. Had to stir my sugar in with the end of a knife... Could have gone downstairs to ask for a teaspoon, but really, should I have had to?  I ordered: AVOCADO & STRAWBERRY TOASTSmashed Avocado on Le Petit Prince Patisserie Sourdough toast topped with fresh strawberries, a sprinkle of feta cheese, EVOO, fresh basil. £5.95 I received: 1 small slice of untoasted sourdough with some avocado, strawberries and a few chunks of feta. No basil in sight, and no seasoning. When the server asked how my meal was, I honestly expressed my thoughts, he told me he didn't have any basil so hadn't put it on. Didn't really apologise or offer any sort of resolution.  It's a shame this place did not deliver, as we were really looking forward to checking it out. The prints in their shop are lovely, and it has the right decor to be quite an impressive spot. Coffee was good, despite the lack of spoons. With poor service, a limited (and unavailable menu), and insubstantial food offerings, I won't be bothering to visit again. 

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Lauraadventures . 2022-01-12

MORE AT TripAdvisor

Popped in for an emergency sammie / coffee as hubby & I were starting to feel ‘h’angry’… what a pleasant surprise! Hubby had the beef brisket sammie and I had a most delicious dish of avocado & strawberries on sourdough. YUM. Great coffee as well. Would we go back? 100%

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S_Casey_78 . 2021-11-22

MORE AT TripAdvisor

Ambiente y estética realmente genial, el café es, con mucho, el mejor de todo Bournemouth. Muchos asientos y un gran servicio por parte del personal.

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Mitchell W . 2020-10-22

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