Otter Nurseries in South Somerset

The food is simply lovely. Beautifully presented. Fresh and extremely good value. The staff were welcoming and friendly. Everywhere is clean and tidy. Lovely atmosphere. Have visited a few times and have enjoyed each and every one.

Not for the first time, there was a very limited selection of foods. Some of the sections were bare. Unfortunately the jacket potatoes were not available and the sandwiches were not covered and curling bread did not look appetising. Very little healthy option in the hot food section. We left to go elsewhere as did another couple.

Consistently excellent food - we can't fault it at all and every meal we've ever had there has been tasty and beautifully presented. The cafe area and toilets are spotlessly clean. However I have one criticism: on our most recent visit (Tuesday 20th May 2024), the young woman serving the tills had a casual approach to hygiene. We ordered one soft drink and one coffee and she picked up a glass for the soft drink with her fingers holding the edge of the glass rim, rather than the base of the glass. She then did the same with the coffee cup, rather than use its handle. Given that she's handling money, we were very uncomfortable that she'd put her fingers all over where our mouths were going to go and we had to use wipes at the table to clean the rims of the glass and cup. This young woman needs to be taught to handle only the bases of cups and glasses to avoid contamination and the spreading of germs from her hands after she's been touching money.

Pleasant and helpful staff. Clean facilities. Good value with a wide selection of food and drinks especially locally produced

Popped in for lunch whilst visiting the garden centre. There was a good choice of hot meals and lighter meals. Food was fresh and tasty and even more important it was hot! Service was ok but nothing to get excited about.

First visit Used to using Otters in Ottery St Mary Here is somewhat smaller & less choices We both had the Prawn Sandwiches with salad & crisps Very thin sliced brown bread & tiny prawns which had not been mixed properly with the sauce Very disappointing sandwich Wouldn’t rush back

I called in today to spend a voucher and buy some plants . A lovely lady helped me find what I wanted and give me advice on other suitable plants .

Very nice breakfast but would have enjoyed it more with toast. Due to suffering with a gluten intolerance I was unable to have toast, due to the kitchen only having one toaster. I'm sure such a successful business they could afford a separate toaster. I would like to see more dietary requirements catered for.

I use otters in Wincanton often and it's always been okay. The staff are usually lovely except one lady who has worked there for some time now and she is the rudest person I have ever come across. My heart sinks when it's just her on the till. How no body else has complained about her is beyond me or maybe they have. She clearly hates her job!

Never been to a garden centre that doesn’t allow dogs, we drove 45 mins to have lunch here because we were told the food was good, so can’t confirm that…. we drove back to the holiday cottage

Lovely lunch had the Christmas themed turkey, cranberry wraps. Very nice. Hot chocolate was amazing. Everyone enjoyed their food. Staff are very friendly. I’ve never had a bad experience here and I’ve been going here since it opened in Wincanton.

My wife and I are frequent visitors. We were able to purchase all the items on our list, in the shop, at very fair prices. Had lunch in the restaurant. (coronation chicken, jacket potatoes and salad. Perfect! Quick service. Noticed that all the food, on other customers plates, was consumed. An excellent meal. Well done.

Service excellent, food amazing pots of tea disgusting had horrible taste 4 of my family members could not drink it did have a chat to the young man he apologised. I would definitely come back but not fir a cuppa

Popped in for tea and cake. Very Covid aware with staff wearing masks. Socially distanced tables. Very friendly and helpful checkout staff at the exit.

I ordered the scampi and chips and my husband had wanted the ham egg and chips but because they had run out of ham they offered him 3 sausages, eggs and chips instead. Both of the meals were delicious and the portions were ample. We both had a slice of the yummy Victoria sponge which we struggled to finish. The staff couldn't have been more helpful and friendly. They have an excellent system in place to show what tables have been cleaned and are available to be used and what tables still needed cleaning. The tables are well spaced and we both felt very comfortable and safe. It was spotlessly clean and is well worth a visit.

I purposely arrived towards the end of the day to avoid crowds (Covid) but all of the tender plants in and out had already been covered over with fleece by the time I got there at 5pm. Advertised as closing at 5.30pm (I even checked with a member of staff). All the plant trolleys had also been brought in which meant moving around with my trolley almost impossible. If you advertise being open until 5.30pm then all of your products should be available for me to purchase. My large shopping list stayed in my bag and I left. I won’t be returning sadly. Hugely disappointed.

In the shop, I laid down on the counter my items before paying to be shouted at to "stand behind the plastic" My response was I understand but I need to pay and we are wearing masks anyway .... At this point she ranted that she was putting her life at risk by serving me and hundreds of other customers on a daily basis. I saw another member of staff looking over at her so it was clear this wasn't a first maybe! I will not return after this experience. Back to Dobbies.

We visited the Otter Garden Centre for the first time. The Christmas section was almost complete and we made a start on some early presents. The plant layout at the back was good but found it a bit awkward when with a trolly load of goods wanting to look at the items outside of the entrance. Café was great with all the measures in place that you would expect at this time. Staff were friendly and the cake and good choices excellent. Will definitely return

We stopped at the Otter Garden Centre for a drink and snack while on route from London to Devon. There is a very pleasant cafe with a few outdoor tables. Covid-19 precautions seem good - tables are spaced out and there is a one-way system. There is a good choice of drinks and snacks. The staff are very friendly.

Delicious generous lunch, very well organised within COVID guidelines. Friendly hard working staff. Ate here as a couple but recommend also for families with children

Terrible experience and will never buy from here again. We have used this garden centre regularly over the past few years and were fully intending to purchase a large number of plants and one or two garden statues following the completion of work to our garden. We arrived today to collect a planter that we had ordered online. We were asked by a member of staff to drive our car down a small access track and were then taken to see the planter - just to check that it was the right one. I said that I would go and pay for the item and my husband, with the help of the member of staff, was going to put the planter into the car. When I returned after paying the gentleman we had spoken to was nowhere to be seen so we decided to put the planter into the car ourselves. We were then approached by another member of staff, a stocky young man with dark hair, who demanded that we tell him what we were doing there. We explained what had happened but this appeared to have little or no effect on this individual who reiterated that we shouldn't be there and started to inform us of the company's health and safety policy. He then demanded the name of the person who had told us to park there. We didn't know the chap's name so this officious individual starting phoning people and asking each person, in turn, who had shown us down to this area. We felt that he didn't believe us and continued to try and explain that we had been told to drive our car down there and then had been taken beyond the gate to look at the planter. We were putting the planter into the car when yet another member of staff arrived and asked if we were all right. The officious individual then started to tell this new victim the saga. My husband had had enough by this time and made a comment that the other man wouldn't stop going on about it. The culmination was that the officious individual slammed his hand against a sign on the gate several times before marching off. At this point my husband and I both agreed that we didn't want the planter having been spoken to in such a way. We unloaded it from the back of the car and my husband drove the car to a parking space whilst I went to obtain a refund. I asked to speak to a manager and I have to say that the lady who spoke to me was really lovely, extremely professional and couldn't apologise enough. As I pointed out to her, not only was the officious individual rude but that, as customers, we did not need to be witness to him phoning different people in order to find out who had told us to park where we had. I feel sorry for the other staff at this garden centre who have always, until now, been so helpful. Having had an experience like this, we won't be returning.

Impulse as we were there I had roast beef dinnerWas just ok Not inspired Beef was very thin veg very ordinary Wife had tuna jacket Served up raw Had it exchanged for roast chicken dinner It was abysmal Chicken poor veg under cooked Looked unappealing Left 85% of it Shall return but just for a cuppa as like the garden centre

The cafe is part of the Otter garden centre. The garden has a good range of plants, trees, shrubs etc. and general gardening accessories are very good and reasonably priced. The cafe offers a good choice of hot and cold food and is a pleasant place to have lunch with friendly and helpful staff. Not far from Wincanton and just past the Wincanton race course. Has a nice outside seating area weather permitting.

Will always pay the cafe a visit once we've finished shopping in the garden centre. Lovely choice of cake.

A easy garden centre to visit ample parking friendly atmosphere also well worth a visit to the cards were the cake and coffee are recommended

We don't come here as often as we might, but when we do its always worth it. The restaurant isn't overly large and I don't doubt that at certain times things can get a little busy and congested, but we have had good times and good food whenever we've come. Tea and cake is something they are good at and the Sunday lunches are the stuff of legend, served hot and plenty of it!!

We popped in here for a cup of tea and a bacon sandwich. We received a friendly welcome and nothing was too much trouble. We asked to have the bacon crispy and it was lovely.Thick cut bacon and lovely fresh bread.

Well tended and stocked garden centre, with a good cafe and friendly staff. We were on a trip and needed an ev charging point. This was a pleasant and convenient spot to stop.

We had lunch today at The Otter Garden centre Wincanton today ..we love going to the garden centre and lunch is always a real treat ..lovely friendly staff ... beautiful surroundings and spotlessly clean..super ..highly recommend Plants are in really great condition and well looked after ...just love going there ...really pleasant experience

Love this cafe, very clean and fresh looking, love the new decor. Great selection of cakes and lunch choice. Like the loyalty card for coffee too! Charming staff and very nice loos too.

I had the best Mac and Cheese in the Cafe here, sadly they don't always have it but when they do it's epic. Thankfully, the cheese scones are lovely, the panini's and other dishes also merit worthy and I think they do a Sunday Lunch although I have yet to try that. Cakes are wonderful and large portions, perfect for afternoon tea while you do a spot of shopping. Well stocked garden centre with the obligatory gift shop which seems so normal for garden centres to have now. Good for last minute gifts for anyone awkward to by for. Very well stocked with bird food and feeders.

Have had a roast dinner here on several occasions but it's ruined every time by awful roast potatoes. They are not fluffy inside like a roastie should be but very wet and scolds your mouth. The taste of them is like no potatoes i've ever tasted either. If a restaurant has a roast on the menu then the potatoes must be right but unfortunately they are not by a long chalk. Apart from the roast potatoes the food is very good and at reasonable prices. We shall be going again and again but not for the roasties.

Always have a nice meal here and the staff are friendly and helpful. What's not to like. Recommend the cheese tea with a free drink

We very regularly visit Otters cafe. As in at least once a week sometimes twice. All the staff are very helpful and friendly and always used to adapt a meal and the price for my mother who has a small appetite but they have been told they are not allowed to do this anymore. This is a real shame and not very customer friendly. I also think a light bites menu option to the the main meals would be a good idea for the same reason. If your having a reduced size meal then a reduced price makes sense. These days it should be all about the customer requirements. Nice good quality food at reasonable prices.

This outdoor garden centre is a must visit its not huge but has a reasonable selection of plants. Inside is a large area of gifts clothing outdoor lighting , large selection of bird food and accessories outdoor furniture. Large selection of garden sundries.

Popped into Otter Garden Centre today for a look around at plants and shrubs to get some ideas - Spring is on its way although it is still a little early regarding alot of plant choice. Give it another month and some bright sunshine and we will be back spending ready for planting. Prices good and fair.

We called in here for lunch to break a long journey down the A303. It does mean a diversion but the garden centre and restaurant are well worth a visit. It is less hectic than the normal A303 stops.

Enjoyed a great breakfast there at lunchtime, very nice garden centre location. Clean and comfortable place to have an informal meeting.

a nice place for gardening ok for food but short on disabled parking it needs a lot more before I go again

We rocked up here on a Sunday morning hoping for a breakfast. Unfortunately breakfasts are not available on Sundays due to the later opening hours and the early serving of Sunday Lunches, which we can fully understand. However, instead of just saying that we couldn't have food the very obliging ladies on duty offered to prepare us a breakfast sandwich each - great - two bacon butties please, and thank you very much!

Cafe does some very nice cakes but the coffee is awful weak and nasty tasting! No excuse these days as good coffee everywhere. Come on sort it out please.

Popped in for some plants, garden clock and tree lights. Friendly and helpful staff. Came away with just what we wanted. Thank you.

The cafe does some nice food and it is good for breakfast and lunch the prices are reasonable and there’s never a long wait to get your order , there is seating indoor and out.

Popped into this garden centre on route home for a break & something to eat. The garden centre was big & had pretty much everything. The homemade cakes looked and tasted amazing such as the Victoria sponge I had (picture below) only thing didn’t have very many options on their menu. Otherwise lovely place

Good coffee shop with lovely cakes. Seating in and out. With regards to shopping they didn't have the duck seeds food I was after but the cafe is alright to eat at for lunch

My friend and I went for lunch here today and it was excellent. Great value for money large portions. We could have shared had wed known !

we arrived just after 11am. the café menu board was empty. the staff didn't realise this. when I pointed it out they put up 5 options for lite bites which wasn't a great choice. we only ordered drinks because of this. the person behind me ordered chips. this was not one of the choices or do they have a secret menu for regulars. My point is, why not have a printed menu. simple but effective.

Just today have been introduced to the OTTER Garden Centre in Wincanton. Walking through the centre towards the coffee shop, where I was to have a business meeting, I noted how well set up the whole centre was.

Made a trip to the nurseries for some bits but sadly nothing we wanted so decided to stop and have something to eat and a hot drink. we had the cream tea and had one each. It was really nice and filling so much so i think 1 between the 2 of us may have been better as u get so much cream and jam we felt guilty leaving some. Would def go back.

Why is it when get soup here which is really delicious that they serve it up with a miniature bread roll have they never heard of local baked proper size bread rolls!

Had a lovely cream tea at Otter Nurseries yesterday afternoon. At £4.95 it was very good value and tasted great - just what we needed on a chilly wet day. At last a tea room that realises that because there are two of you, does not mean you can share a pot! A tea pot each and it didn't drip!

We are regular users of this restaurant and being diabetic I usually have a scone and my wife has cake. I asked the lady serving us if I could have a scone instead of cake and she said no only cake on the bottom shelf. The scone would have been over a pound cheaper. On the bottom shelf were three different tray bakes and none of the usual sliced cakes were there. I had a square of the coconut cake and it was dry and my wife had a square topped with buttercream which was equally bad. Our view is that these cakes were made especially for the voucher and were certainly not worth the £2.50 price tag. This is very disappointing as previous visits have been good

We stop off here quite often and enjoy all that the garden centre offers. However, we feel the standard of the cafe has dropped recently. Today, there appeared to be only one member of staff serving quite a large queue of customers. The cafe appeared dark, dismal and cold with no atmosphere and the coffee has certainly gone down hill - served from a push button machine, our lattes were overpriced, watery and bitter leaving an unpleasant after taste. We were disappointed and will not be stopping off here again unless standards improve.

Food was good enjoyed what I had very much. I rearly enjoyed the hot chocolate. Presentation was fantastic.

The food at this little coffee shop is of an excellent quality with generous portion sizes. If you want a fluffy hot jacket potato with a generous filling and lots of fresh salad then this is the place for you. My only criticism is being charged £5.00 for two cold wishy washy latte coffees. Could do better.

Had lovely vegetarian roast today. Nice to see a restaurant/cafe actually put some effort into a vegetarian option. Cakes were huge and delicious. It got very busy so get there early!

Whenever we need to visit a garden centre, this is up at the top of the list. Their cakes are to die for, and come in HUGE slices, which is great. Very friendly staff who always go the extra mile.

Stopped for a bite to eat, had a lovely cream tea outside as the sun was shining and it was...

Lovely lunch, they even cut my apple into small pieces as I requested. Would recommend the food. The lady on the till need to be more friendly.

We were recommended here for the cafe, so we went here to look at the plants and have lunch in the cafe. We found the plants we wanted with help from friendly staff. And then we went to the cafe for lunch, it looked ok from the outside with tables and parasols. Going in it looks like a ports cabin. There was a reduced menu due to some reverb works which was ok. We looked at the menu and ordered our food and drinks, the staff did not seem to know what they were doing and blaming the new toll system. Ok we were at the table and the waitress wandering round going table to table with our food even tho we had a table number! The food was average to poor for the money we paid. We were sat near the electric fly killer and it killed a fly and all we could smell was cooked dead insect corpse which was nice!!!

We went to the garden centre to get a plant we wanted for the garden. The garden was well stocked and their policy to replace a plant if it does not survive is brilliant.

We pop up here quite often on a Sunday. We had Sunday roast today and it was lovely. A good size portion with three fresh veg, Yorkshire and roast potatoes. There was a choice of beef or chicken and it was very tasty and hot!Lovely staff aswell!

Decided to drop in for some plants and compost. Pleasantly surprised by the range both of plants and stock inside. Sought assistance and the lady was very helpful sorting out our query. I would not hesitate to call in again.

Lovely place ample parking even though it was busy. Shop nicely set out. Cafe amazing food amazing. Lovely range if products too

First visit to Otter Nurseries at Wincanton, the outstanding feature for our visit was how friendly the staff were both in the nursery and coffee shop. There were a few gluten free cake options in the coffee shop.

always nice food,excellent staff.we go there at least once a month.although a tad expensive quality of products is great.over the last couple of years the centre has undergone a complete upgrade.outside display area well laid out and the staff know their stuff.the cafe is good but in the recent cold snap there was little or no heating.once again staff were excellent.

I LOVE ❤️ going here, they have very nice staff. Good quality products. And a awesome cafe. There food is delicious and definitely the hot chocolates !!

I find the cafe here quite expensive so don't normally eat here but had a voucher for BOGOF soup and a roll so took my mum for lunch. The price listed on the voucher was different to that displayed on the wall but the lower price was honoured. We had a soup each out of a choice of 5 including carrot and coriander, pea and mint, leek and potato and cream of tomato. The soup was thick and tasty and a good sized portion. The bread that accompanied it was delicious and soft. We were quite impressed.

Another lovely visit,plenty of choice,gifts,Good quality plants which always last,cookware,books,knitting wool,patterns,arts and crafts,also plenty of choice of garden equipment and solar lighting.theres a cafe with a good choice of cakes ,teas and coffees,also cream teas and Sunday lunches,and service with a smile.

This is our regular Saturday lunch/brunch place. It's fairly quiet, attractive and has a good range of basic coffee shop food. Staff are helpful and friendly and the shop is an guaranteed source of last minute birthday presents! Don't usually think of it as a restaurant but absolutely fine as a reliable and comfortable coffee shop.

Staff were friendly, cakes reasonably priced coffee so so. Served as a five minute break during plant shopping. Would pop in again but would have tea next time.

Good selection all round especially with plants albeit out of season for a lot of plants but still good for this time of year! Coffee shop could provide a better coffee as mine was too milky which I don't like. Good choice of cakes at reasonable prices!

Very average meals that don't look or taste particularly appetizing, staff always helpful and friendly, but probably better as a coffee house.

Had lunch whilst visiting the garden centre.Had a panini which was delicious and served with a small salad and crips at a very reasonable price.Toilets are some of the most cheary that I have ever seen.Staff also very friendly. Will return.

This nursery is just a few minutes from the Wincanton Hospital which we have to go to for Specialist Appointments, so it has become a bit of a lunchtime treat to pop along there afterwards and have a light lunch. Mainly Quiches, Panninis, Soup, Baguettes and Cod & Chips. The Fruit & Cheese Scones are huge and well worth a go. Every time I see the cakes galore I drool and have to move along......quickly before the calories jump on me. In the Winter they have some hot meals like Stews and Hot Pots. The coffee is good and I believe those that have the tea are pleased with it. Don't expect fancy food, but the meals are well prepared and fill that gap. The dining room is light and airy, nicely decorated and plenty of room between the tables. Everywhere is spotless, even the toilets. The staff are always friendly and helpful. As soon as people leave the table is cleared and wiped down ready for the next diners. Having a view of the lovely flowers in the garden centre is very calming and you cannot help but smile at the colours. Afterwards we always have a stroll round the garden centre and inside with all the items that are on offer. I have never yet been able to go home empty handed, there is always something you just cannot do without. This time we bumped into some friends in the restaurant and had a good natter, so not a secret venue.

I am a regular customer at otters but my last visit pushed me over the edge. The quality of the cakes in the cafe has gone downhill. They are all pre sliced before they are displayed now as well, this makes the cakes dryer than they already are. This is just one example of a general decline in the cafe which used to be outstanding.I have recently become wheelchair bound and thought that as Otters have chairs available to borrow, that it would be wheelchair friendly. Not so. The displays and in particular stock piled next to the shelves did not allow room for my chair to get around them. OK I thought so I can't shop but at least I can have a coffee. Again no. I had to wait outside in the rain whilst three members of staff who pushed passed went in to the cafe, and not one even held the door open for me or even offered to help. To be able to get in to cafe I actually would have needed their help as I was unable to get my chair over the step in the doorway. Gave up on that idea!All in all a disappointing afternoon and I'm not sure after 6 years of regular visits that I'll be be going back again.

Recently had lunch here as part of a larger party. It's a good menu with plenty of options, the food was served promptly despite it being busy and the prices were reasonable. Staff were also helpful. Worth a visit.

We were unhappy about an issue with the restaurant and I was immensely impressed at the time and care, the Manager Sean Duff took to investigate our complaint and respond in a professional and helpful manner. The fact is, customer satisfaction meant a lot to the business and that's bound to be effective in bringing any changes should a customer be unhappy. Thank you for the fantastic service. Kathryn White and Marianne Pateman.

We visited for lunch on Monday 18th July 2016. We have been before and were always impressed with the quality and choice of food on offer. However on this occasion we were disappointed with the menu and opted for the bog standard ham egg and chips. We have to say that the quality was not as good as we thought it should be.Perhaps Monday is not the best day for lunch.

Popped in for a quick cup of tea that turned into Sunday lunch. All very well cooked and the staff and atmosphere very friendly. Cakes looked gorgeous but will have come back again to try as too full with lunch! Another customer said they were always delicious so will definitely visit again, even though We live nearer to the nursery in Ottery.

Severe reaction to the coffee dispensed from their latte/cappuccino machine and it's the second time it's happened. Didn't act on it until another customer said she had it too. I phoned the manageress to let her know. She was polite, but said they served 600 cups a day and I was the first customer to complain. There you have it! Dreadful attitude to something that may prove to be a health problem. They may clean the machine as she informed me, but I suggested they review the make of coffee their using incase it's cleaned or roasted in certain chemicals. Whatever the problem, it exists, despite the attitude. At least I tried.

A lovely garden centre,excellant choice of plants,good quality too.staff are helpful and friendly,especially in the cafe,they sell a lovely selection of cakes,good portions too. They sell craft items,books,clothes,cookware,and everything for the garden.well worth a visit thanks.

A place for a very nice meal / snack . Very clean atmosphere , clean tables alsoclean toilets . Friendly staff who are always willing to help if needed .Worth a visit any time of the year but especially at Christmas time ; even only toview . Not far from the race course . Thomas , Dorset

Food was excellent service was excellent well worth a visit,plenty to see,lots of choice both in the shop and the restaurant

Popped in with hubby, a rare day off so really looking forward to a nice treat. We ordered two cooked breakfasts with toast. Breakfasts delivered to our table were terrible. Horribly fatty bacon, overcooked rubbery sausage and mushrooms, hash browns, tomato and egg swimming in grease. I took one bite and could taste nothing but oil. I took it back and mentioned that we still didn't have our toast which was then made quickly. In the meantime we asked for a refund of the breakfast. Eventually somebody, I'm assuming the supervisor, came to the table with the refund and told me that all breakfasts are completely fried so will be oily and all other customers love it. We no, well made fried breakfast does not taste of oil. The hash browns were so oily they were completely soggy and totally inedible. I thought this was extremely rude, an apology would have been more appropriate. This is not the first time we have been disappointed here. We went for tea and cake but left without ordering after we saw a member of staff lift the chiller glass and spray it with Mr Muscle window cleaner a fine mist of which then settled all over the cakes! We did tell the manager on the way out but clearly the standards are just generally poor. We won't be going back.

Very handy for a nice lunch even if your not into garden stuff. Plenty of parking and easy access to the cafe (my wife is in a wheelchair). Staff are always very friendly and helpful. Not too expensive either.

We are always impressed wherever we go to be greeted with a smile.Visited the garden centre on 17th March 2016 and decided to try out the restaurant/cafe.We were greeted with a smile and served promptly. We decided to have tea and cakes and both were of the best quality and reasonably priced. The premises are smart, clean and welcoming and the toilets were spotless and tastefully decorated.As far as the actual garden centre is concerned we bought two items but on the whole we felt that most things were pricey. The service at the tills was also quite slow.Worth going though, if only for the restaurant.

Have been here a few times, mainly with colleagues. It's a modern, smart restaurant and the staff are friendly. Typical cafe-style menu but the food was decent enough. Care: very few gluten-free options.

Visited this place for the first time recently for a look around the garden centre (pricey) and decided to have a bite to eat - 2 x bacon, brie and cranberry jelly paninis and 2 bottles of diet coke - just over £10.00 which for a garden centre cafe isn't overly expensive. We noticed that the Sunday Lunches were quite reasonably priced. Panini's were good, plenty of bacon and cooked to perfection. As expected the place was busy with an elderly clientele, which seems to be the norm in most garden centre restaurants on a weekday! I wouldn't go out of my way to go here again, but would certainly visit if in the area.

we visit this garden center every time we come to visit our family...I love it here it has everything you need under not one roof but twoIts massive and stocks everything from bulbs to garden furniture...clothes to wood a must visit if you are in the area

Hubby and I are regulars at this garden centre as it is our local. They have an excellent variety of plants and a good selection of general items for the garden as well as nice ideas for presents - took my sister in Scotland a couple of your garden lights that changed colour - she loved them as they looked like thistles when they were lit. They are developing the clothing more in the shop eg scarves, bags, Joules clothing etc and recently jewellery. There are always nice cards to buy, particularly around Xmas time - boxed and single cards. Plenty of choice for items to buy and prices are fair compared to other centres in the area. Like to have a treat in the cafe if there is time. I particularly enjoy their hot chocolate drink with a scatter of chocolate dust on top. The cakes are really good and an average price for a slice and the cake slices are quite generous. Staff are always pleasant both in the shop and in the cafe. Nice clean, well maintained toilet facilities. Recommend a visit.

We visit this garden centre with our granddaughter at least once a month, we always seem to buy something for the garden or the house! The restaurant is is clean and tidy with good facilities, the staff are very friendly and it makes for a good day out.

Went there a couple of years ago to buy plants and have a cooked breakfast. Went back in April 2015 and they dont seem to serve cooked food on Sunday mornings any more. Disappointed!!

It s such a shame as the cakes look lovely, but the breakfast was not great. The bacon was leathery and indelible ( oven baked?) and the cost of a bacon sandwich was high compared to the price of a full breakfast. Coffee machine not switched on at 9.30 so had to have tea. We won t go back for a breakfast.

Lovey Garden Centre, excellent choice and great Restuarant.Staff always friendless and very helpful.

I regularly pop into Otter and have tried the breakfasts, snacks and meals. I've not once been disappointed. The portions or cake are huge so we often share a piece making it even better value. The savoury tea is a treat - large cheese scone with cheese, pickle and a lovely pot of tea. The staff couldn't be more helpful and friendly. Toilets are always clean and tidy. It's not a 5 star restaurant, just good value well made food in a pleasant atmosphere with good service. Would recommend.

We recently visited to purchase some new plants for my mothers new garden. Which we found the staff very helpful so we thought we'd have a coffee and cake. What a pleasant experience nice clean cafe and great staff. All cakes seemed to be either home made or very good value.We'll be back and next time for a meal.

This restaurant is only open in the daytime, as it is part of the garden nursery. The staff are polite friendly and helpful. The food is of good quality and the cake portions are huge and look delicious but too big for me, which may put others off as well. The facilities, (toilets) are of a good standard but hot taps much too hot. In the summer you can sit outside under umbrellas, which is nice. It isn't large but is very popular, especially for Sunday lunch. The plants are good value but two things that slightly spoil it are, no dogs allowed anywhere and smoking is forbidden everywhere. I quite understand that nonsmokers do not wish to have people ruining their enjoyment of the food but I am in favour of a more relaxed attitude, especially as the outside is outside! So come on Otter nurseries, Put a couple of tables elsewhere for those that do and why the ban on dogs? You are losing customers by being so rigid, especially when some of us spend a lot of money there.

If you looking for a good way to spend a couple of hours, or don't know where to take Auntie, visiting friends etc, this is the place. Good simple food, lovely cakes, good fast service, helpful staff...and then a wander around the plants. Lovely.

Having tried various little chefs etc. in the local area, we were liking for more pleasant lunch stop. We had some lovely sandwiches for a reasonable price and the cakes looked great, too!