Based on 6.743 opinions finded in 2 websites
Based on 6.743 opinions finded in 2 websites
Nº 518 in 7028 in City of London, Westminster
Nº 41 of 567 Italian in City of London, Westminster
Opinions
Awful customer service, showing rudeness at its best! We initially had made the reservation online for five people, however, a friend decided to join us! We received the following response, not offering a solution that will assist us sorting out the issue: “ We cannot change the reservation and this is not our problem. It is your fault and you should have made the reservation for six people from the beginning. You will be charged the cancellation fees.” Having worked in the hospitality and restaurants’ sector for more than 16 years that attitude is unacceptable, nonetheless. Thank you for being honest and proving that you do not actually need Guests. The purpose of my comments, is helping restaurants improve and get better. Hopefully, this would be just a bad example and guests will not be treated as such, so forth.
mathew souliotakis . 2025-03-22
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Amazing food, great service and the environment are really like you in Italy. Also the location is beautiful and easy to get there. I do recommend to booking before. And leave some space for the desert!
elad . 2025-03-22
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Posto piccolo e accogliente ci si sente proprio a casa! Cibo ottimo e anche il servizio molto gentili. Posto ottimo approvato!
Ilaria F . 2025-03-20
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amazing experience, I will go back again. best roman cuisine ever. I had carbonara, gnocchi romani and tartare and porchetta!
Danilo F . 2025-03-20
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Ristorante italiano con ottimi piatti abbondanti a disposizione. Piccolo ed accogliente. Ci si sente a casa. Servizio eccellente, personale gentile, approvato !!!
Mil o . 2025-03-19
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Right next to Hyde park. Good choice after a park outing.
Frank Zheng . 2025-03-18
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We were at this restaurant yesterday..... the food and staff were truly TOP. we ate pasta cacio e pepe and pasta all'Amatriciana and it was all delicious, it really felt like we were in Rome❤️❤️. Price in London budgets....but rightly the raw material is paid for....
Davide Bonsoccorso . 2025-03-18
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I did not expect to find an authentic Italian experience down a quant alleyway in London. And then I found Osteria Romana! From them accommodating us with no reservation to the service and most to the food! Fresh and delicious. I feel like an Italian food afficionado and this is added to my list. Buon cibo!
Donna Lynn . 2025-03-17
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Great meal. High quality ingredients and food - no kids menu but child friendly.
Toni Baysinger . 2025-03-16
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Delicious food, lots of freebies, nice music
Megan McCulloch . 2025-03-15
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Perfection. Favorite restaurant in London!
Boo Zamek . 2025-03-14
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Food quality & price was so good.
Rabbi Sheikh . 2025-03-14
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Very Good Service, Specially Recommended.
Teligram Arafat . 2025-03-14
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Authentic Italian food from Roma. Delicious. Big portions and friendly service.
Francesca Crociati . 2025-03-14
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I was in this magnificent restaurant with my family, the staff were really kind and professional, the food was excellent, I recommend it to everyone
Riccardo Rullo . 2025-03-14
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An outstanding dining experience at Osteria Romana! The porchetta was simply sublime – perfectly roasted with crispy, golden skin and tender, flavour-packed meat that melted in the mouth. Every bite was a testament to authentic Italian culinary craft. The tiramisu was equally impressive – light, creamy, and delicately balanced, offering a rich yet refreshing end to the meal. The service was impeccable – warm, attentive, and knowledgeable, enhancing the overall experience. The atmosphere was elegant yet relaxed, making it an ideal setting for both casual and special occasions. Osteria Romana is a gem, and I can’t recommend it highly enough for anyone seeking an authentic Italian dining experience. I’ll definitely be returning!
Edwin Selvaratnam . 2025-03-14
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I've been in London for 3 days and we found this little place in the Harrods area. All very good, warm and top service. Obviously I recommend the classic carbonara cooked al dente as we Italians like it and for second the saltimbocca😍 Spectacular🫶🏼
Sara Locantore . 2025-03-13
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Great service, great ambiance, great food
Phil Han . 2025-03-13
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I live in Italy, but I’m in London almost every month for work. I’m not exaggerating when I say that the quality of the food at Osteria Romana is the best in London, and often even better than many Italian restaurants. Outstanding pasta dishes, unique flavors, and the exceptional kindness of the staff truly make the difference! A special mention to Filippo, a superb chef who takes the flavors of Italian cuisine to the next level. Well done, well done, well done!
Paolo . 2025-03-12
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This is a magical place!!! The food is excellent! The service is worthy of applause👏. I highly recommend it 👍
Andrew Gulko . 2025-03-12
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There is no other way to say it: as soon as you walk through the door you are teleported in Roma, Osteria romana is the true taste of Roma with a romana atmosphere yet serious and elegant following the standard of knightsbridge. We had the porchetta which was just so authentic, I am Italian by the way, i enjoyed also very much the carbonara and coda alla vaccinara. I want to highlight the quality of the coffee as well, that single espresso was seriously good for london standards. A big thank you goes to David, who is very knowledgeable about wine and helped us throughout the evening and made our night very special. Osteria Romana is a must try in London.
Claudio Martorelli . 2025-03-11
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Nice place, well kept and excellent Italian food... central...
Donatella Ruggieri . 2025-03-11
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excellent hospitality and food, nice Romans Devid and Fabrizio, top.
Angelo Ippolito . 2025-03-10
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David and Fabrizio are very kind and very welcoming
Maria Lisi . 2025-03-10
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David and Fabrizio high quality staff
piero leo . 2025-03-10
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Good food the stuffs were amazing I would recommend you the Pacchero al cod and thanks to Jean Pierre for having patience and explaining us the food and drinks we choose
Oliver . 2025-03-09
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Fabrizio is a star and the service throughout a delight. Olive oil and fresh basil top quality. The parmesan wheel isn't being used skimpily and the truffle is imported only in-season. The carbonara is quite strong in its pork-cheek flavour. I loved it, my partner couldn't eat it. Pinsa and gelato lovely. Outstanding place with built in, comfortable carb crash guarantee.
Raphael . 2025-03-09
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All good David is a vary good boy
Md Shakib Islam . 2025-03-09
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Very beautiful place just wow💖👍
fahima akter0596 . 2025-03-09
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Beautiful food and better service. Thank you Fabrizio!
Stone Estate Agents . 2025-03-09
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Exquisite dining experience, thanks to Fabrizio and his invaluable assistance to select the starter, main course, desert along with the best wine pairing in each stage (and a non-filtered beer from Sardinia too!).
Luis Fernando Lopes . 2025-03-09
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Fabrizio was excellent! He had a great dinner!
Natacha Oliveira . 2025-03-08
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We had dinner in this Osteria with an excellent result. Excellent food and perfect welcome from highly qualified staff. Recommended for a typical Italian dinner.
Alessandra Marchetti . 2025-03-08
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Excellent food and atmosphere. Staff very kind.
guus koerts . 2025-03-08
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Thank you Devid and Fabrizio!!! You are amazing!
Maria-Isavela Fytrou . 2025-03-08
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The taste of your food is incomparable.
Farjana Rahmani . 2025-03-07
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Everything was excellent, highly recommended to go with your friends and family, high quality food and very qualified and friendly staff
Cristhian Salinas . 2025-03-07
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Rigatoni with oxtail was a dream. Carbonara was creamy and delicious. Potentially one of the best Italian restaurants in the country.
Sneh . 2025-03-06
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Great romantic restaurant, good pasta and wine.
Jenny Lu . 2025-03-06
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Lovely atmosphere, great food. Which will touch your heart in an instant ❤️❤️❤️
sheikh sumaya islam . 2025-03-06
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Best restaurant, food was delicious
Andrea Sosa . 2025-03-06
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Is one of the best Restaurants that I’ve ever visited and the food was amaizing !! The service 5 stars 🌟
Jose Mario Pastrana . 2025-03-06
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Your food and atmosphere are very good 👍👍👍
MD. Anas . 2025-03-06
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Osteria Romana is hands down the best restaurant I have ever been to! From the moment I walked in, the atmosphere was warm and inviting, and the service was exceptional. But the real star of the show was the food—absolutely incredible! Every dish was packed with authentic flavors, perfectly cooked, big serving and beautifully presented. You can truly taste the passion and quality in every bite. I will definitely be coming back. Chef Filippo and the whole crew were very accomodating and gave us excellent customer service. If you’re looking for an unforgettable Italian dining experience, this is the place to go!
Katrina Allysa . 2025-03-05
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A great place, authentic feel, great food and atmosphere. Which can be described in one word as awesome 👍🤙👍
Jacob . 2025-03-05
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The quality of your food is very good 🤙❤️🤙
William . 2025-03-04
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A beautiful atmosphere, authentic feel, great food ❤️👍❤️
Thomas . 2025-03-04
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Your food is amazing. And the service is also very good. It was a truly wonderful dinner!
Charlie . 2025-03-04
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Very delicious food & Amazing restaurant. Also very good staffs.
Carlo . 2025-03-03
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Devid is good stuff.osteria romana be expensive
Aidań . 2025-03-03
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Wonderful place to eat and taste Italian food. Fabrizio, the waiter, is super kind and cuddled us throughout the launch!
Matteo Visca . 2025-03-03
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The food was amazing and especially the service.I would like to visit there again 😍😍
lahsim . 2025-03-03
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Fabrizio is very nice and delicious food
Ginny . 2025-03-03
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Perfect food experience! My service was one of the best! Fabrizio I'll see you soon again!!
Γιάννης Τσίκλος . 2025-03-03
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Had the best experience here, didn’t have a reservation but they still found us table after a short 20 minute wait. Service was top notch from start to finish. They serve complimentary warm bread with fresh basil olive oil made at your table for you to see. All food ordered was delicious, carbonara is tossed in a large Parmesan wheel in the restaurant area which just adds to the Italian feel of the restaurant. Would recommend if visiting Knightsbridge or surrounding areas!!
Liam Mancini . 2025-03-03
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The carbonara pasta was incredible and Fabrizio's attention was fabulous. I highly recommend it.
Alvaro Vaca Climent . 2025-03-03
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Excellent dinner! An exquisite cacio e pepe pasta and amatriciana with a super tiramisu! In London for excellent pasta!
Roberta Manclossi . 2025-03-03
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"The service at [OSTERIA ROMANA] is excellent!" The staff is polite and attentive, going above and beyond to provide a wonderful eating experience.
Ben . 2025-03-02
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Best pasta in town! We tried most of the pasta dishes, all excellent. Fabrizio was very welcoming, friendly and professional. Great atmosphere too!
Gabriella Liberotti . 2025-03-02
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Me and my boyfriend finally got the chance to visit this restaurant and I’d say it’s a little gem! Lovely location in Knightsbridge, cozy and intimate place. Very nice and friendly staff, food was phenomenal. We had a pinsa and the aubergine parmigiana as starters and they were banging. Then we ordered a steak and an amatriciana (I wish it was more al dente tbh but was anyway very good!). And then we shared the ricotta and pear tart with the pistacchio ice cream on the side.. absolutely amazing 🤤 They also offered us limoncello which we really appreciated. We definitely recommend this place!:)
Kate . 2025-03-02
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We were in the area and came to see if they have any availability. A waiter asked if we have any reservation and just turned around and ignored us when we said no. We stayed there for a minute, thinking he was checking for any availability, until another waiter asked if we had a reservation and told us the full day is reserved. I’m sure the food is good, so will leave no reviews on that, but the rude dismissal had us write this. I understand the job is stressful, but it takes a second to give a short polite reply.
ASM Tesseract . 2025-03-02
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The best Italian restaurant tried so far here in London, exceptional from the raw materials to the staff, friendly and helpful, especially Fabrizio.
Grazia Colella . 2025-03-02
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Excellent food, competent and friendly staff!
Alice Dettori . 2025-03-02
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Tasty food but cheeky money making tactics. We had - steak tartare - oxtail Ragu - Cacio e pepe Pasta sauces were delicious and moreish, very flavourful. The pasta itself for the cacio was a bit underdone for our liking. Warm bread and olive oil arrived at the start which was a nice welcome. But we were charged £4 for water. Considering it was likely just filtered tap water that arrived on an unsealed bottle. Very cheeky. They are busy and prices are already expensive. Unnecessary. For desert we had the tiramisu and a pear tart with pistachio ice-cream. Again food tastes great. However the portion sizes were quite small for the price £12. Especially the ice cream. For the quality of food and restaurant, and how popular it is, skimping on small portions and water feels unnecessary.
Louie Hext . 2025-03-02
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I have no idea how this place managed to get high ratings. The bucatini all'amatriciana were by far the worst pasta I've even had. Based on the taste and the time it took them to serve it, I'd guess that the whole tomato sauce including the bacon was already cooked and they just re-heated it. The rose wine was the closest it could get to vinegar for £10 per glass.
Michalis Despotopoulos . 2025-03-02
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The ITALIAN restaurant where when you are abroad...... You feel at home. Very friendly and professional staff, fantastic dishes. I recommend booking at least two days in advance
Antonio jack . 2025-03-02
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I have been to this place on the recommendation of a friend of mine. More than satisfactory experience. I found the perfect combination of Italian cuisine and English management. Everything was clean and tidy and the dishes smell of home. Highly recommended.
Andrea Cusano . 2025-02-21
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Everyone was very welcoming, delicious food, excellent service, I recommend it. Very Italian restaurant
Naomi Piccioni . 2025-02-20
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We had a very good time. I was there for my birthday and it was the right choice. Very kind staff.
Sebastiano Raffaelli . 2025-02-20
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Great pasta, awesome service and ambiance! We will definitely come back next time we are in London
Laia Ausió . 2025-02-20
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We stumbled upon this restaurant based on its impressive Google reviews, but unfortunately, our experience was quite disappointing. The veal main course tasted like turmeric, and the pasta was completely bland. The parmigiana starter was too salty, and the overall food quality left us feeling unimpressed.
nazanin darvishpour . 2025-02-20
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I was recently on holiday in London and I wanted to try the renowned Osteria Romana...I was very satisfied...nice and welcoming waiters...really excellent food...I recommend
CATIA TOTI . 2025-02-19
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Locazione wondenfull waitres friendly and nice drink and foods i recomended
Eliseo Schi . 2025-02-19
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Super friendly and helpful staff and a warm atmosphere just like you were in Italy. I will definitely go back
Giada Mealli . 2025-02-19
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We were lucky to find a table without prior reservation in this beautiful hidden gem. The food was really tasteful, we tried cacio e pepe and carbonara and both were great, exactly like the ones we had in Rome. The atmosphere was cozy and the service quick. The only drawback was the very close distance between the tables (it could be better). Other than that everything was great.
Anna Maria Vlachou . 2025-02-18
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I went for Valentine’s Day and was very nice place ! Good service and food was amazing. Thank you for the hospitality.
Elisabetta Piludu . 2025-02-17
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Absolutely a place to try, we went with 4 people.. we had a great time both for the good food and the good espresso coffee!❤️in the end it's not even difficult to find as a place! We felt like we were at home... Great place...we really made a great choice❤️
Floriana Musumeci . 2025-02-17
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Was my first time here, real food from Rome, amazing restaurant.
Davide Zinfollino . 2025-02-17
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Every time I come here the food and staff is perfect great restaurant
Shahin Shahin . 2025-02-17
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After a few days in London we wanted to eat some good Italian dishes and I can say that we got it right. REAL Italian cuisine and very friendly staff, we thank Fabrizio for the hospitality!
Erica Percoco . 2025-02-17
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Food was lovely and staff were excellent. Very nice restaurant and would definitely recommend. It is slightly pricey for an Italian but location is great and was worth every penny.
Zak Ozeren . 2025-02-17
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beautiful restaurant and so delicious food.
Nelson Mendela . 2025-02-16
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Very good food. Much on the heavy side. Perfect for a date!
Samuel Kawkabani . 2025-02-16
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Delicious food and super staff!!! Highly recommended. Very nice and welcoming place
Sara Ermedi . 2025-02-15
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Divine carbonara, cracking tiramisu. Thank you Nikon for your perfect service.
Magdalena Caballero . 2025-02-15
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Our dinner was lovely, we shared a truffle pinsa to start which was fantastic. The mains were excellent, pasta al dente, well seasoned and tasted amazing. The tiramisu was the best we have had. Service was attentive and timely. As it was a busy weekend, we were handed our bill before we asked for it. This was understandable as it was a fully booked evening, however what followed was not. We were brought our coats before having finished our drinks or biscotti, by a waiter who did not say a word to us. I found this completely unacceptable, and put a dampener on an otherwise fantastic meal. Overall, the food was fantastic. However, being rudely ushered out was very disappointing.
Lennon Hooper . 2025-02-15
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Same evening like in the best restaurant in Italia
rafael marco Frascolla . 2025-02-15
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We had an exceptional dining experience at Osteria Romana. Originally, we had booked a 5 PM reservation from the U.S. for Valentine’s Day, but due to jet lag, we needed to adjust our plans. The restaurant graciously accommodated us with an 8 PM seating, which we greatly appreciated. From the moment we arrived, we were impressed. The atmosphere was warm and inviting, the service was impeccable, and the food was outstanding—authentic, flavorful, and beautifully presented. Every detail contributed to a perfect evening. We highly recommend Osteria Romana and look forward to returning on our next visit to London!
L RDT . 2025-02-15
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Italian approved! Great authentic Italian food, nice atmosphere, and great service! Staff was super friendly and professional for the whole duration of our lunch. Definitely recommended!
Lorenzo Venturi . 2025-02-14
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Stepping into this restaurant was a delightful experience from the start. The ambiance was warm and inviting, with a well-thought-out interior that balanced comfort and style. Whether dining alone or with company, the seating arrangement provided a good balance of privacy and openness.
Ovi Ahamed . 2025-02-13
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Food, atmosphere and Nikon (our waiter) were amazing .
Serxhio Markaj . 2025-02-13
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I recently visited this restaurant, and I was thoroughly impressed with the overall experience. The ambiance was warm and inviting, with a well-thought-out interior design that created a comfortable and enjoyable dining atmosphere. The staff was incredibly attentive, friendly, and quick to accommodate any requests, making the service truly exceptional.
Sabbir . 2025-02-13
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Love osteria romana! Thank you Fabrizio for the attentive service
enrica marzano . 2025-02-12
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Nice food, friendly staff, amazing atmosphere as if i was in italy. Wonderful.
btsjikook for . 2025-02-12
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Fabrizio, Nichola, and Pier-Luigi were so helpful and friendly. The food was nice. We really enjoyed our meal.
Nima . 2025-02-12
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A very nice discovery. Delicious dough, Italian atmosphere as you wish 👍
vito schiavone . 2025-02-12
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We had an amazing time at osteria romana. The food was amazing and the service by Fabrizio was excellent. Highly recommended
Eduardo Crispim . 2025-02-12
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This restaurant offers a fantastic dining experience with its cozy ambiance and excellent service. The staff is courteous and attentive, making sure every guest feels valued. The environment is clean, well-maintained, and perfect for a relaxing meal. The menu has a good variety, ensuring there’s something for everyone. Whether you're dining alone, with family, or with friends, the overall experience is enjoyable and worth returning for. Highly recommended!
Evelym . 2025-02-11
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Had a great business lunch here, with great food and excellent service by Fabrizio. The restaurant atmosphere is cozy and we will definitely be back!
Christian Donato Tukun . 2025-02-11
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The atmosphere of this restaurant is warm and inviting, making it a great spot for both casual dining and special occasions. The staff is attentive and friendly, ensuring that guests feel welcomed from the moment they step in. Service is prompt, and the overall cleanliness and ambiance add to the pleasant experience. The menu offers a variety of options, catering to different tastes and preferences. Whether you're visiting for a quick bite or a leisurely meal, this place provides a comfortable and enjoyable dining experience. Definitely worth a visit!
Mohaj Rahman . 2025-02-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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396 Opinions
We have just had our wedding meal cancelled with less than two months to go via a copy+paste email titled to "guests" and with just a "we sincerely apologise for the inconvenience this may cause". This all took place just after they'd posted over their social media to "book now" to join them. Best case they are incredibly incosiderate with poor customer service. Worst case there is something dodgy going on. Avoid at all cost.
98 Opinions
The place is like a grave yard No atmosphere Staff unfriendly and rather than stand behind the counter chatting they could get a cloth and clean the tables which are filthy The only glasses to drink a juice are old dirty and scratched and food arrived cold. It’s no wonder the place is dead like a cemetery