Orsett Hall Hotel, Restaurant & Spa in Thurrock

My partner and I had been here for 3 half days spa. We love the food (we had both lunch and afternoon tea) and the spa facilities (especially the relaxation room). However we found the massage rooms chilly and too bright. Also the therapists use too much oil for massages and too much product for facials, and they do not always check whether the pressure is fine for the customer. It would be perfect if these aspects were improved.

Beautiful place with friendly and helpful staff.

Had my Daughter's amazing wedding reception here. Such an awesome location and had a great time.

Had our wedding here, delayed review from April 2022. Amazing place, stayed for 2 nights in the two suites perfect. Breakfast amazing. The wedding its self was amazing chapel beautiful couldn't have wanted anything more. Thanks to all. X

I got married at Orsett Hall 15 years ago and now as a wedding photographer I shoot weddings there. It's a great venue with very picturesque grounds which make for some great photo opportunities.

Went here for afternoon tea with my 6 year old daughter. Staff made her feel like a princess, she was very happy. The food and cakes were delicious would definitely recommend!

The customer service is appalling, we have attempted to make our complaint be resolved after we were spoken to like rubbish by one of the spa ladies. Orsett Hall don't care if you're upset, if you have a complaint or even if you spread the word across social media as a last ditch attempt to make contact with them. We spent almost £1k for an overnight stay for us to be treated appallingly and ignored! Avoid at all costs!

We had afternoon tea with our family to celebrate my mum and dad's 60th wedding anniversary and it was absolutely lovely the food was great the service was fantastic we couldn't fault anything !!

It's a great place to organise your event and the staff are helpful to make sure your event goes smoothly. I had good communication from the event and the booking team for my father's wake. It's a great location and you won't be disappointed with your stay, event or afternoon tea.

Beautiful hotel and very well presented throughout in a lovely setting. Staff were friendly too. Although my double bed was just two single beds put together so not entirely comfortable, and the emergency light in my room was so bright it lit the whole room up green, but other than this a great stay.

Fabulous evening spent at Orsett. We went to the Abba night, and had a lot of fun. Staff are very friendly and great customer service. The room was lovely. We’d definitely return.

Just had a lovely afternoon tea. Catered for all in the party. Staff were very attentive. Food was lovely and very filling. Would definitely recommend.

Didn’t stay but visited cafe sartorial for lunch food good service good very relaxed atmosphere grounds are beautiful

Don't know much, went for a wedding.

Excellent hotel, great staff all helpfull and friendly.

Absolutely amazing staff and place. The spa was beautiful and peaceful! The afternoon tea was delightful and again peaceful and elegant. Staff were all attentive and kind x

Didn't use the hotel itself just the spa and restaurant. Both were lovely. Had a back massage and mini facial really good treatments. We felt very relaxed and chilled aftern Spa facilities were good, practically had them to ourselves which was lucky. Very clean facilities. Staff were really welcoming and helpful. Food in restaurant was good value and tasty. Cakes were amazing!!

We had dinner to celebrate our anniversary and the food was fantastic the service was great and good value for the quality. Lovely decor and furniture.

Didn't stay over but the facilities, staff, atmosphere and surroundings were all excellent.

Amazing place. Went there for a wedding. The garden is spectacular and he Hall had amazing decor

I regularly use the spa facilities and I can recommend the Elemis facials.

I went for afternoon tea with my mum and we had such a lovely time. There was a great gluten and dairy free selection and the staff were welcoming and friendly. I look forward to going back

Went to a wedding here. The place is really nice.

Very enjoyable afternoon tea. Very well catered for.... gluten free and dairy free options were delicious

Paid £140 per night rooms where basic and the shower head was blocked so no recommendations

I went to Orsett hall for afternoon tea with a friend. We were underwhelmed. My decaffeinated coffee tasted instant. The sandwiches were white bread with minimal filling. The sausage roll was very good. The fried french bread with prawns on was difficult to eat and very oily. The little beatroot pastry was good. The scone dry. Other cases were OK. Was it worth the £25 per person. I don't think so.

Recently used the spa for a spa treatments and lunch. Really enjoyed it Jennifer our masseuse was fantastic and other staff were very nice. Definitely book again very relaxing and the lunch was nice