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4.5

Based on 49 opinions finded in 1 websites

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Nº 123 in 512 in Aylesbury Vale

Nº 28 of 93 Other cuisines in Aylesbury Vale

CUSTOMERS TALK ABOUT DISHES WITH..coffeecream
Score
OpinionsNoteTripAdvisor494.5

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Living in bedgrove, we come to jansel square Costa at least once a week. There's been the odd occasion where staff are very blunt but we've shrugged it off. However, today was different. We ordered hot chocolate with cream and we recieved a hot chocolate without cream. When I asked Callum for the cream, as ordered, he proceeded to sigh, grab the drink, slam it down in front of him. This spilt some of the drink over himself and the cup. He then poured half the drink away and filled the now sticky cup with cream. Following this, he passed the drink back in a huff to which I thanked him, despite the completely over the top reaction of me asking for what I had paid for. There's an attitude problem at this Costa that we have witnessed a number of times now and it needs addressing. It really let's down the positive attitudes of people like Dom and Yurii.

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