Old Town Deli W4 in Hounslow

Love their ice cream, lovely lady layers ice cream into you come. Get a lot and not expensive

After reading all the excellent reviews for this place I had to check it out especially as I was in the area. First of all the staff are very friendly and let you try all the flavours. They even kindly made me a fresh cannoli ☺️. The gelato was OK nothing special I've definitely had better. Portion size good.

Very busy on a Friday night with a mixed audience from families with children to couples on dates. We were unfortunately squeezed in between 2 families and got noisy from 4 sets of handheld devices used for games or videos. I never stop to wonder why the parents don’t give their little ones headphones so the rest of the place can have a nice evening. Starters were really nice, grilled octopus and burrata. Can recommend both of them. Carbonara for main was not good at all. It looked like the dish had been sitting around for a while before it was brought out with the sauce starting to dry. Not a lot of flavour, lacking both salt and pepper. The guanciale on my dish was all fat. I know that cut is supposed to be fatty but lightly fried 0,5 inch lumps of fat was just disgusting! I told 2 members of staff who apologised and promised to deduct something from the bill. That didn’t happen… Not the normal experience but unfortunately the one I’m now left with and I’ll give it some time before coming back.

Tried this place last night and it massively exceeded expectations. The food was absolutely delicious (pizza, pasta, fish) and the service was great, waiters went above and beyond to make it thoroughly enjoyable. Also didn't feel ripped off at all, very fair prices.

Booked for my granddaughter’s 18th birthday. I must say I have been super impressed with the customer care provided, especially by Keli (you are a star!) & Mimi. They couldn’t have been more helpful. I found all of the staff here really accommodating - from the waiting & bar staff right through to the lovely security man on the door. Special thanks to the chef & his colleagues who served up beautifully presented & tasty food. We had a fantastic time & really look forward to our next visit! Thank you all!