Old Station Hotel in Conwy

Booked a table ahead. We were seated, within a couple of minutes the waitress came over and asked “are you waiting on another person”, explained that we were now down to four, we were told that we had to move tables incase a larger group arrived! The waitress was rude and abrupt, the food was not up to scratch, the chips were soggy, presentation was poor. When paying we had to stand and wait for 5 minutes, the waitress then appeared with a mouthful of food, she didn’t speak just pointed at the card machine. We won’t be returning

Very disappointing customer service. Went in as a group of 6 to eat. Told there was no room in the restaurant as we had not booked. We were sat in the bar and told that we could not eat there either. 10 minutes later the table next to us were served food. We enquired with the staff and were told that we could only eat there if we had a dog! Over an hour later the large tables in the restaurant were still empty and no one sat by them. We would have eaten and been out in less than 75 minutes, or sooner depending on how fast the food came out. A lot of business lost, through a very STUPID rule. We did try to “borrow a dog, but there were none available.

Lovely steak, very tender and Diane sauce was beautiful. Only thing missing was that it came with chips, tomato and onion rings, Would have been great with a few peas too.

The staff were very rude and unhelpful except for Glyn who took over and rescued the situation as we were all about to walk out, there was 11 of us there for a birthday celebration, food was fine but we will not be returning.

Brilliant meet up with cousin. Lovely food two lunches for price of one and able to chat without feeling rushed. Staff very friendly and helpful xx

Popped in after a funeral with family for a drink. Glyn behind the bar was was rude and arrogant for no reason! Whole party felt the same, not an enjoyable experiance at all!

Awful! Don’t even know where to start the baby changing unit covered in faeces! The food was awful chicken was partially raw, cold and jelly like in the middle. Coleslaw was salty mayonnaise. Chunky chips were half raw and rest were soggy! And manners on all staff and manager was unreal no one came to check our food, no apology and still charged full price as 2 meals weren’t touched!

I’ve visited many of times and it’s always been very good food. Today’s visit disappointed us, I opted for a mixed grill, on arrival I firstly noticed the sausage wasn’t cooked it was still rubbery and soft, also the steak was undercooked to how I asked for it. The peppercorn sauce tasted like burnt chocolate? I’m not sure what this means but it wasn’t pleasant it ruined the steak. I didn’t bring this to the attention of the staff, they never seem approachable.

Absolutely stunning food. Really good value. Lovely surroundings. The staff where efficient and so polite. Would not hesitate to go again.

Dropped in for lunch, pleasantly surprised. Steak pie was home made, proper hand cut chips, cosy surrounding and friendly staff, will definitely be returning.

Waitress is a star ..although She was quite busy she had time to speak and make our two little children laugh. The food was absolutely amazing. The decor is really interesting and had our kids entertained by looking at everything on display. We will certainly visit again. Good prices too. Fortunately eating Here turned what could've been a long day due to train issues into a really enjoyable experience. Well done staff. Tony

Food is good value pub food. Not a great choice of beers. Would be good if they changed the lager choice. San Miguel is always lively and needs managing before drinking. Always very clean and attention to detail, toilets included. Constant Northern Soul music playing which becomes quickly tedious. Would be good to have a mixture of styles and some slower pace as well.

Had an absolutely beautiful meal here with my mum. We both started with the pate starter and moved on to the steak pie for mains. The food was beautiful presented, tasted amazing and fresh and everything was served hot. A very high standard and quality of food. The service provided by Kelsey was second to non. She was clean tidy and had such a lovely bubbly personality which made our time at the station even better. On the whole the venue gets a 10/10 we had a fabulous experience ,Thank you very much and we will be back!

What an amazing place. Had lunch here with my daughter on what is quite an emotional day for us both. We shared the pate starter and both went for the pie of the day. Al the food was really well cooked and all home made and served hot which was great. Kelsey who was our waitress was bubbly in character and nothing was too much trouble for her. We will definitely be back. Thank you for such an enjoyable meal.

Very friendly and welcoming staff. Wide range of dishes on the menu and specials board. I had a steak pie which was homemade with plenty of tender well cooked meat enclosed in a delightful shortcrust pastry, accompanied with chunky hand cut chips and vegetables. Gravy served in a jug. There was a wonderful array of beers and cider on tap, also a varied selection of wines. Altogether a pleasant evening in a warm and comfortable environment. You could ask - ‘ Why do the locals call this Hotel ‘the killer’!’

We held a 60th birthday party here for 22 guests of all ages. We were very well looked after by the staff who allowed us to decorate the tables a little beforehand. The food as always was excellent. Highly recommended, thanks again.

Yet another STUNNING meal! Todays chefs curry was chicken dopiaza, and I went for “Killer” chicken! I’m a keen home cook, and have worked in hospitality, so I’m a right fuss pot!!! 😂 but like I just told THE WONDERFUL, warm, welcoming, polite & charming - Tish & Glyn, “it’s lucky my plate has no print on it, as it was scraped clean”! The food was PERFECT! Piping hot, home cooked and delicious! Immaculately clean environment, and a lovely chill atmosphere! AND 2 for 1 on all mains? Can’t be beaten! See you all soon, and WELL DONE ALL!

went with husband and granddaughter . Lovely food, service was good. All had different meals. Went the following weekend also . Very impressed! 😊 Thank you.

Lovely food and good value. Staff very friendly. Stayed for 6 nights and can't fault it. Dinner and breakfast were great.

We came in for food before 8:00 pm to find out you had stopped serving food. What are your hours for serving food? We had just seen a movie and we’re very disappointed. Most pubs serving food often do this until at least 9. Oh well.

Comfortable, friendly atmosphere. Fabulous service from a young lady called Mo.Nothing was any problem. She was amazing throughout the meal.

This is an attractive old hotel that has been quirkily renovated and decorated. This applies to the bedrooms as well. The location is halfway between Llandudno (10 min drive) and Conwy (15 mins walk). The hotel has a large free carpark and there is an Asda supermarket across the road. The staff are all very friendly and welcoming. We stayed for 3 nights and decided to eat in each night for the convenience and also the nice atmosphere and good meals. Our room was on the first floor up a flight of stairs (no lift) and was very large with a queen size bed, nice sitting area in a bay window, and a recently modernised bathroom. There were generous tea & coffee supplies with an additional coffee maker in the room. Breakfast was downstairs in the pub area and was all made to order with a generous cooked selection to choose from as well as yoghurts and fresh fruit. We had a very enjoyable stay.

Even though it was a busy night, staff were very accommodating as tables had to be moved for elderly family members, staff were attentive also. Food was lovey and served with a smile and all came out at same time, excellent.

Called on spec on the way home after a short break in North Wales. The waitress was very pleasant. Good choice of food including several specials. I had the Chefs pie with a baked potato that was very tasty. We took advantage of a 2 for 1 offer that made the meal very reasonable. If you wanted to eat outside there were plenty of tables. Plenty of parking.

Excellent value, great service and nice atmosphere. Two fir one is superb value and the staff are great.

As frequent diners here, mostly lunchtime, but sometimes dinner. Today 24th July 23 I booked lunch for the party of 4 of which 2 had fish and chips, my wife and I had the chef's pie and chips to which the presentation was very poorly...

Popped in Thursday 20th for a bite to eat - they have a 2 for 1 offer on all main’s & specials! When you have deals as good as this it makes you sceptical, how wrong was I? Hubbster had the Chefs Chicken Jalfrezi, with...

Having been for a few lunches here and everything being what you expect. Sadly the standards are dropping and today was our last time.

Fantastic, what a find! Went with family, large group, everything we ordered was excellent and with the two for one offer was brilliant value for money. Check out the specials board on site, great options Staff were friendly and helpful. We wil definitely return

Great food 2+1 excellent great beer waitress very friendly and efficient very good evening with friends 👍

Came here as was close to station, ordered pork with, expecting a cheese sauce, but was like pastry, never had before lady at opposite table said was not Welsh rarebit, told girl with gassed and no manners, was told that's how it comes, Very poor,...

Best value for money, quality food in the local area. Can't go wrong, pay first main meal get other free. Nice atmosphere, great staff and good fresh food.

Absolutely shambles. Waited over an hour for the food to arrive. Chickpea curry was awful, lamb chops were full of sinews and uncuttable, duck had never seen the slow cooker as it was welded to the bone. Avoid.

Absoloutly gorgeous staff and great food, might order a large glass of wine/ or a nice pint of beer next time 😉 my partner had the killer chicken, his sister had the steak pie and i had the curry, My partner would of loved fries...

Couldn't be bothered cooking a Sunday lunch so thought we would venture down to the Killer. Had a roast and was just about warm. Roasties weren't particularly crispy, too much pepper in the carrot mash and the red cabbage was barely warm. Large jug of...

Having been away for 10 days we got home and decided we couldn't be bothered cooking so we popped here. We've eaten here many times as we're local and the food never disappoints and tonight was no exception. I had a Southern fried chicken burger...

A late tea as we head home at this lovely venue we have previously visited. The steak pie and oversized chips are a clear winner once again, now permanently on our route home schedule.

Corridor stank of smoke all the time which filtered into bedroom. Not able to open windows for fresh air.Music playing in adjacent rooms late at night, dogs barking in corridor. A lot of banging noises which went on for long time at night possibly be...

This pub is known as The Killer because you can easily kill some time here whilst waiting for a train or in our case waiting for the rain to stop after getting off the train. The bar is packed with transport memorabilia.

Visited again for an early tea.Jordan was servig us .Lovely young man and quick&efficient at serving us .Always with a smie👍plus we got to meet his adorabe dog blue .😁Had rump steak,it was cooked to perfection 😋and lovely rosè wine.My husband had his usual curry😊I...

Having been previously and always had a lovely tasty meal after not being for a while we thought we would return and we were not disappointed. Menu had a great variety, portions were a good size, food was all piping hot and so tasty. We...

Great food and drink at this pub. Extensive menu with plenty to choose from and a good selection of drinks on tap also. I had their own brand stout and wasn’t dissapointed. Shoutout to the ginger haired bar maid who was so kind and helpful...

We live in Llandudno and have been meaning to try the killer for so long, it was our sons 14th Birthday so decided to go and we are so pleased we did. My husband loves big portions and I mean big and he was full!...

Not been for years and now I don’t think we will be out of the place. I had the duo fish which was yummy and hubby had steak pie of the day which was also great. Yes you wait a while cause it’s made to...

Stayed in hotel. First class room, first class evening meals, first class staff, first class breakfasts, cannot fault this hotel at all.

Took my daughter who had the lasagne but my wife and I couldn't get past the steak pie because we know how good it is. Everyone was delighted with the meal. Chips to die for

Went for a meal great food great price two for one can't go wrong lovely pint of cask bitter met with friends from work after cracking evening staff very efficient definitely be back soon

Sons train was cancelled so decided to have lunch here. Have been a few times this winter so thought I would comment The decor is quirky and very interesting. The staff friendly and efficient. The food well we've tried lots of different dishes now, all...

Been here 4/5 times with my partner and our children. The food is excellent value and always absolutely delicious. My other half had a lamb burger today which was amazing, and the staff are always so patient while my little lad runs round, they’re so...

Called in tonight after a long day. Always greeted with a smile from the staff. Seated immediately and the meals came out very quickly. Very lovely chicken and bacon salad and steak pie. The staff are always so nice and make you feel very welcome.

Visited The Old Station this evening for the first time in around 30 years. What a pleasant surprise! The interior is nicely done. The food choices are plentiful. Very quick and attentive service. I ordered the steak which was cooked to perfection served with delicious...

Having had a walk from Junction into Conwy we decided to have a lunch here. The food was excellent. I was pleased with my very satisfying Caesar salad and my son was equally pleased with his lamb burger. And all for £16

Came to this pub and was served by such a rude moody man. I've never come across a bar man so miserable in my life. This is the second time it's happened. If a job is making you that miserable I don't understand why you'd...

Myself and my parents and my fiancée decided to go their for lovely meal for lunch because it’s was gorgeous and yummy in my life. The services was ok but need bit more work to do and the design of stuff is interesting of lights...

Me and my friends regularly go to this pub for food/drinks and it’s always been lovely and fresh. The only gripe I have is the one particular member of staff who is quite tall and dark haired. He is the most rude, obnoxious person I’ve...

Went for a family sunday dinner, without a shadow of a doubt the worst l have ever had The beef was tough difficult to cut with a knife let alone chew The desertspoon of mashed pototo was awful Mashed carrots with green bits in Pureed...

Dissapointing meal. Did not enjoy my Sunday lunch. Overseasoned with Pepper and the food wasnt hot. Wasted my money. Might give the place another go but definetly wont be ordering a Sunday roast again.

Our second visit here,hadn't booked but the staff found a table for the 6 of us and our dog. Food was as fabulous as the last time we visited and the staff are so welcoming and helpful. Some of food we ordered Lasagne,Trio of Lamb...

We nipped into the pub straight from Llandudno train station for a family roast. We all ordered the beef and it came within 10-15 minutes, the gravy was sublime and you couldn't really fault anything on the plate. Beautiful presentation and not over-facing amount of...

Called in for Sunday lunch must be the worst meal we've ever had hard potatoes dry mash all veg was raw

Food was quite nice, nothing spectacular, the staff were another thing entirely. Their customer service skills were almost non existent and their attitude spoilt our visit completely. The waitress and the bar man were very rude. When the waitress was asked for something that was...

Depressingly bad food. The pasta I received consisted of roughly chopped pieces of nearly raw onions, peppers and courgette mixed into a sauce that tasted like the most basic sauce from a jar with some dried oregano mixed in for good measure. If I was...

A family party of 7 prebooked for saturday evening. The overall service was very disappointing. Whilst they were fairly busy not mega busy and there were plenty of staff working. First problem which I've never come across before is that as we were 3 groups...

We turned up without a reservation... but have been here many times before and it never really fails to please... The waiter was lovely and friendly and very patient with my "special" requests, so thank you for that. We have noticed since Covid a lot...

Had the Moroccan lamb chops and cous cous, my friend had the chicken curry - the food is really good and good value or money

We was just driving by and saw a lovely looking pub so just nipped in for a Sunday lunch. It was absolutely lovely. We had roast beef, everything about it was perfect, fresh veg, coli flower cheese, even a gravy boat with extra gravy. Everything...

We’ve recently moved into the area, and wanted to try the local pub. We couldn’t have been more pleased! The staff are lovely, the pub has a great atmosphere, and the food is wonderful, obviously all home made, delicious every time we’ve eaten here so...

Booked a table for for tea with friends from work. Arrived early but was shown to the table and the friendly waiter brough my drink and had a lovely little chat. When everyone had arrived our waitress came to take our orders and was hilarious....

Waited at least 45 minutes from ordering meals.. ..woman who we paid was quite grumpy whilst we were sorting out payment saying she didn't care how it was paid as long as it was paid?! We won't be returning soon. Quite disappointed really. . ..

We have been here a couple of times now and it never disappoints. Lovely service, outanding food, currently 2 for 1 on mains. Great specials board. Easily assessable toilets for all abilities and seating area is mostly assessable for most. Lovely place to visit. Food...

Never have I come across such a Rude Obnoxious person. If your unlucky enough to go in when he is on behind the bar dont expect to much but a Growl and Snarl from him slim tall Dark headed guy. Shame as its a lovely...

Food was nice. But one particular member of staff was extremely rude. I can honestly say I have never experienced anything like it one of the female staff called one of my family members a Dick Head when he politely questioned if his pint was...

Good big portions, but why such a long wait (50 minutes)? I thought the point of a station hotel was to give a prompt meal to those waiting to catch a train, as we were. Also, we had a quiet, well-behaved dog, so we're put...

So, I've been here a few times when visiting family and I've always loved it. The quirky vibe of the decor, the value of the food and the everything about it. Staff are usually really friendly, especially the lady with short hair :-)Today was a...

The lady with the short hair served us, she was so lovley, the place was spotless, great food, great portion sizes, lasagnea was amazing! Definitely go again

Can’t fault it, service can be so so the 2 lads serving were at times more interesting in talking Between themselves before serving us However the food is absolutely fantastic, the price, the portion size and the taste. Delicious

Omg what a perfect meal had today, the pork with black pudding on the specials board was just delicious...the staff (jordan and Glyn) were amazing and the Chef Darrel never fails...100% perfection....thank you xx

One way system ,clean toilets and disabled accessibility. Lovely ambience and decor, seating areas are lovely. 2for 1 on main meals Good prices . Nice helpful staff. Food was great, tasty and presented lovely. Lots of free parking outside. I'm local and never been,my bad....

Excellent all round from the lovely service quality of food to price Could not be beaten How dissapointing then was the crepe cafe in Conwy we visited later that day when we were ignored and so we walked out in disgust !:(

Used to love this pub an incredible atmosphere good food and live sport . A must every Sunday. Now the atmosphere is morgue like . The staff seem to hate the customers as much as they hate each other . And I think it’s the...

Was really impressed by the food here and will definitely go again. Have to say the customer service could have been better as nothing was explained to us and the service didn't feel friendly, but we were served efficiently if somewhat unhappily. Service is the...

Well never met staff so rude!. Asked for Hot water for our 10 months old food and puts it in arms reach of her (Luckily she didn't grab it) Get made to feel like your a pain. Had to send my egg back then all...

We have been going to this establishment for years now went twice in September 2021 the first booking was great just like all the others we have had greeted by two lovely waitresses booking was confirmed checked and all went well very meal was lovely...

Stayed in the hotel & arranged to meet family in the restaurant for an evening meal. Staff were very pleasant, the food was well presented, tasty & good value. Happy to recommend!

Stopped on a whim tonight drawn in by the advertising of Two meals for One,not somewhere we have considered for many years. Not sure what to expect the greeting was warm and welcoming and we were quickly shown to a table. Table service only at...

Kept passing this pub on the way for lovely walks. Popped in for tea. Did whole hog,starters,mains deserts and coffee. Food was brilliant,both had mixed grill as mains. Food fresh and hot,oil tasted fresh(sometimes in pubs tastes like oil in fryer hasnt been changed in...

We had given this place a wide berth since my last disappointment and bad review in 2017. However, we had an appointment nearby in the summer, so popped in for a quick bite, not expecting much. It was a lovely lunch, there were two gents...

My better half always says to keep it short but .... our Turkey holiday cancelled so a week in not too sunny Wales it was! We first stayed in a shepherds hut then an Airbnb so had to dine out for our main meals. On...

We went for a drink at this restaurant, we were sitting in the restaurant part deciding if we wanted to order, rude red headed manager told us if we weren't eating to move to bar, very rude. We went to bar, sat down and the...

We went for a drink at what looked like a nice venue, at around 4.30, our intention was to check out the food and decide if we wanted to eat. We sat down near some people who were having a meal, only to be approached...

Great pub,fantastic service and great food. 2 for 1 really good value.Lots of choice and dog friendly area of pub too. Fabulous

Called in here for lunch and since it was a warm sunny day hoped to sit at one of the outside tables. However it transpired that only drinks can be consumed outside, for food you have to sit inside. Enjoyed fish and chips served by...

Amazing staff and good knowledge of the menu an fab food . Love the Belgian waffle . I'll defo recommend the killer to people

Stumbled across this pub after exiting the train station. The decor is fabulous and always something to look at. We stayed for a drink as already had a booking somewhere else but decided to return the next day. I'm so glad we did as both...

It may not be a great looking place but appearances can be deceptive it is friendly and inviting the food is great everytime we are in llandudno Junction we always go here not had a bad meal yet the lady who owns it is very...

Visited here recently with family for a bit of a get together. Food was excellent and so cheap with the buy one get one free. Total bill was £63 for 6 people including drinks! Service was excellent too, very attentive polite staff. I'd highly recommend...

We ate here tonight and had a lovely meal. I had the gammon and my partner had the steak pie. The food was lovely cooked to perfection. Service was good the lady that served us was friendly and helpful. When the lady came with the...

We had a really lovely family meal. Staff were so friendly and attentive. It was really clean and the food was cooked to perfection. Hazel our server was fantastic, especially with our son. Highly recommend.

Curry of the day and a beautiful chicken burger, absolute belter of a place. Dog friendly and excellent staff. Highly recommended. Beer’s good too!

We didn't stay as hotel guests, but instead went for a meal. To say we were suprised at the food is an understatement! The plates came out with awful fast food on them. Cheap and nasty french fries, over cooked chicken burger, on a dried...