Based on 2.047 opinions finded in 2 websites
Based on 2.047 opinions finded in 2 websites
Nº 127 in 266 in Kettering
Opinions
Good cinema. Helpful staff. Good experience comfortable seats.
Susan cridland . 2024-10-31
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We have always loved it there and it's a shame Odeon are being pushed out by greedy developers. Good luck to all the staff in finding new employment.
steve cherry . 2024-10-26
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went and watched the apprentice and had a good chat with the staff, i spoke with isaac (long blonde hair) super friendly, was more than happy to share his thoughts on the latest movies when asked. as for the viewing experience, it was pretty average. its a real shame that the owners havent invested money back into the business and upgraded the screens. i bought my own snacks because obviously its cinema prices, but the 4* review is based solely on the customer service. Big shoutout to Joe also, great bunch of guys down there. is a real shame its closing, especially as i have a premier+ membership
Daniel York . 2024-10-22
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Vue is cheaper and you have more space. Still true but now I'm sad to see it go.
H . 2024-10-18
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Went there on Saturday to watch The Joker. Staff very helpful and friendly. Have only just found out that it’s due for closure in January. Feel gutted for all the staff. Have always loved going to the cinema and the odeon would always be my cinema of choice.
Liv Walker . 2024-10-14
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Great cinema, always really nice customer service and kept really clean too. Love the personal touches from the staff like their list of their favourite Halloween film recommendations. Going to be a real shame when it closes down.
Rebekah Frost . 2024-10-04
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The go-to for my girls and I - girls dates 🥰. Kids club never fails
Glynn Gregory . 2024-09-24
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Looking a bit run down now compared to other cinemas in Northamptonshire. Must be why it's getting demolished.
Tony Everson . 2024-09-14
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Great experience, staff very friendly and happy to help. Lovely clean environment too.
Messy Lauz . 2024-09-02
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key item missing. No jalapeños.
Christopher . 2024-08-23
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Really good service, all staff were polite, helpful and friendly ( 15.08.24)
Loss Rundy . 2024-08-15
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Went to see a film last month and as a 6'1 male I could not find comfort in their chairs. Mind you I wasn't in "premier" seats. I had no room for my legs and the back rest was tiny. I almost walked out half way through because of no leg space, it was that bad. My head was sticking out for everyone behind me to see.. I think going to the Odeon days are over. Went again recently, premier seat, and my god why do all cinema's share arm rests? I need/want arm rests on the chair.. I'm done
Joe mead . 2024-08-12
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Went to see it ends with us. The screen was average size. I was expecting a bigger screen. And the seats were not that great. I am 6 feet. I was struggling to sit on the seat for 2 hours.
Rawaha Ahmad . 2024-08-11
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Been here 3 times and each time had problems! They won't take Meerkat with a voucher (everywhere else does) and the other times I had voucher issues too. They want you to pay £14.49 per seat per film, no wonder it's never even half full.
Mark P . 2024-08-07
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Took my son to see Harold and the Purple Crayon on the opening weekend, an average film, but not the Odeons fault 🙄 The cinema was clean and tidy and the Premium seats offered the additional leg room I was looking for. On this visit we opted to bring our own snacks as we always find the prices exceedingly expensive. The air conditioning wasn't upto par and on a 30C day outside I left the cinema sweating. Overall a good experience and the Premium seats were worth the additional cost
Stephen Pothecary . 2024-08-04
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Lovely cinema, good price easy parking
Valerie Camps . 2024-08-03
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You'll probably have issues with the Odeon app; I certainly do! But the staff in Kettering are wonderful, the service fabulous and the big screen with surround sound is SO very much better than any experience at home! 3D these days is spectacular, and no longer a gimmick, so I can't understand why not all movies are 3D? My Assistance Dog, Sally, and I are always treated with friendliness, respect and courtesy here. Great venue with lovely friendly staff members. If you are tall you won't fit comfortably in the cheapest seats... Go premium! If you sign up on their website, for free, you get access to certain cheaper screenings. Personally though I highly recommend the Limitless Card at (now) £14.99 per month! Still the best cinema in Northamptonshire in my opinion! I like the way they raise donations for the charity Mind too. (My youngest daughter and Sally Service Dog are in love; as seen in the attached pictures!) 6/6/24 Still the best entertainment in Kettering, but still with a clunky and dysfunctional app & website unfortunately!
David Hugh Meagher . 2024-07-30
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Not a full bag of popcorn. It was only 3/4 full. 😢
Sharon . 2024-07-18
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Staff are always friendly, screens are always clean and the food and tickets are so quick and easy to purchase on the machines. Lovely cinema overall.
Millie Jay . 2024-07-17
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Saw minions 4 great film, grandson loved it. Really expensive food and drinks, 3.40 for a diet coke, no wonder these places are closing, what about a bargain section of sweets and drinks for kids
Jackie Harris . 2024-07-17
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Very helpful staff, shame it's not a Luxe i.e. no recliners
Mark Hamlin . 2024-07-16
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By no means the huge top spec cinema, but was a good place clean and great welcoming staff easy access to everything in tip top order. So a small scale venue by today's standards but remains as a good experience and hope to return for next film of interest.
John AKA - Bert. . 2024-07-14
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I'm pretty much an order online, arrive as the Ads finish and leave as the credits roll guy as go alone mostly, so cannot comment on food etc, but the leg room is not great. As standard I should be able to sit comfortably, without upgrading my seat. I almost signed up for a membership, but cannot risk deep vain thrombosis to watch a movie 😂
Ocean . 2024-06-10
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It's just down the road from us, the staff are young polite and very helpful.
Martin Alexander . 2024-05-31
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Watched kingdom of the planet of the apes in screen 2. Sound was OK but screen was poor. Brightness was not stable and changing every few seconds. The screen was unable to deliver the beauty of the film.
Lahiru Weerarathna . 2024-05-26
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The parking is very easy to find and it has a lot of space. No queue and the staff were very helpful for my first time being there.They were very precise and explained everything that we didn’t understood about the family pack menu and so on. The seats on the other hand, were a bit dirty, the same goes to the walls and floor. A bit boring that you have to wait for 30min for commercials, so the movie didn’t started exactly when it had to. At the end, they waited for everyone who had to use the toilet and wished a “good night and hope to see you soon!”.
Dana Maria . 2024-05-24
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Nice , clean, and staff very welcoming. Nice day out with kids
Raluca Rara . 2024-05-20
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The seats are stinks and smelling. Not cleaned after the previous show. Bad smell and not comfortable seats. Seat hands are sticky. Food waste is in the seat and Bad smells.
Jinto Puthoor Raphel . 2024-05-16
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All the screens are good. Clean and sound is good in the normal screens. Easy to get in and get tickets scanned.
Guy Butler . 2024-05-10
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Staff was so attentive, so relaxed brilliant atmosphere
Heidi Smith . 2024-05-03
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Pretty small screen for that price tbh. But at least I had all room for me and my wife for romantic anime evening.😅
Filip eF . 2024-05-03
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Disappointing experience. The premium seats are not premium at all, the only good part is that you have some extra space for your legs. And watching half an hour of commercials before the movie starts is quite annoying.
Andreea Grigoriu . 2024-04-25
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It was the first time I have visited a cinema in 25 years. The place was lovely and clean including the toilets. There is a Costa coffee inside, no surprise there! Soon there will be a Costa coffee popping up in our postboxes the way they are going. There was a huge amount of trailers before the film however the seats were comfortable enough. I do miss the days of a mid film comfort break. Over all a nice afternoon out.
Danny Boy . 2024-04-19
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Excellent staff, good cinema, never crowded
Suzanne Rumney . 2024-04-16
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Rude driver walked off whilst talking to him, didn’t deliver ice blasts and missing half my order. No contact number would never order again from here
Mark . 2024-03-23
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Comfortable but was surprised the deluxe seats were same as the normal seats but a different colour, not leather as I thought it would be. But overall it was a nice and pleasant experience with friendly staff and clean place.
Avtar Kalsi . 2024-03-07
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A good movie experience, but you can smell the toilets from the lobby 🤢 Update 28/02/24 you can still smell the toilets from the front door, and the seats in screen 8 aren't very comfortable. I'm not totally sure what there staff there actually do.
Giles Batchelor . 2024-02-28
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Went to see screen unseen "wicked little letters" Usual cinema experience but a very funny film
Graham Parker . 2024-02-27
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Foyer is neatly laid out, screen was clear and bright. Parking was easy. But seats didn't have much left room, but I'm over 6 foot. Just felt upright and cramped I'm afraid.
Tony Kemp . 2024-02-25
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Clean and with friendly staff, car parking free and just outside. Second visit will come back.
Jacqui Elmore . 2024-02-17
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The space between chairs is the smallest among all the cinemas out there,screen aswell ,very tidy tho
Alex C . 2024-01-28
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Easily the best cheese sauce I ever had 😍
Marian . 2024-01-26
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Went to watch Wonka as a family over the Christmas period. The cinema smells funny inside like sewage and wasn't nice. Loads of staff standing around doing nothing, they just want you to order in the screens which we were having issues with. We had some ice blasts which tastes funny so we asked to change them, the manager was really rude. I'd rather drive further and go to Cineworld at Rushden lakes in future.
Sophie B . 2024-01-21
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This odeon feels dated compared to others
Jason . 2024-01-14
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The environment was very good.The staff was welcoming
Samuel Muponda . 2024-01-06
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My tango iceblast tasted and smelt like chemicals, I couldn’t drink it nor could my partner
Kayci . 2024-01-03
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Nice cinema, added bonus with the connected Costa too.
Frankie Marques . 2024-01-03
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Today, New Years Day, we saw Wonka, for some reason the projection was too large for the screen and a large amount of the film was lost on the black edges each side. The temperature in screen 4 was baltic. PS Wonka is amazing.
brian tomblin . 2024-01-02
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Great small cinema to enjoy any movie as a family or couple :)
Agnieszka Aggie . 2024-01-02
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This Odeon, is a treasure. It’s not as flashy as some of the other cinemas, but the lovely staff and cleanliness of the cinema can’t be faulted. It also offers the Silver Screen days…£4 for a ticket, cup of coffee and a biscuit! The screening of some of the classic black and white films has been wonderful. Yes, I know we can watch the old films on our tv screens, but sitting in a cinema and watching the films as they were originally shown, is a unique experience. Please Odeon Kettering, continue to show these lovely old movies on the Silver Screen days. Also, maybe revert back to the 10.30am screenings?
Christine Johnson . 2023-12-30
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Thank you to the Staff who went above and beyond to help on Friday 29th December 11.45 ish.
L J . 2023-12-29
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It was beautiful. Took a client with us, had a good time. The help from one of the staff members was good, when I requested for a particular type of position so that it will be easy to move out if need be for our client, I was happy with such help. It was a very friendly place.
Nwachinaemere love . 2023-12-27
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I really like this ODEON I may have timed it lucky but it is never busy, usually only about 10 people max in the screen. Shame the food places around it all seem to closed down but there is some at the next roundabout.
Jake Croft . 2023-12-18
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Modern, well laid out and good service from staff. We’ll be back!
Will Turner . 2023-12-16
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Films to be watched and pop corn to eat
Steven Harding . 2023-12-14
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Movie was great along with audio. However, the staff (despite mostly being lovely) repeatedly come in during the end credit scenes to begin cleaning before everybody has left which is awkward when you're the only ones and you're waiting for the end credit scene or listening to the music and etc. It can be really uncomfortable and I've experienced this multiple times now. Both times I've left feeling like I was urged to leave; practically kicked out! Other than that prices were expensive and most of the staff was lovely except for the one member who has done this twice now which is what I think the biggest issue is. Thank you.
Luke Spike . 2023-12-14
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Nice local cinema, refreshments ok, but too expensive these days. Always pretty quiet.
Phillip Downham . 2023-12-11
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Cinema is clean and inviting / comfortable only minor negative in December there's no need for chilled air in the screen area (BRR).
Alan Rowlands . 2023-12-08
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Really nice venue, staff really friendly too Downside: toilets have a serious issue so whole building stinks of sewage! All Prices for everything way too expensive! I doubt this place will last much longer
2Olive 2olive . 2023-12-03
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Sunday evening cinema session and not a single soft drink from the tap. Only bottles available.
Tiago Alves . 2023-11-27
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Tired furniture my seat was worn and ripped. Also litter on seats. Not good sound quality compared to other cinemas
Jacci Broker . 2023-11-23
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Staff always talking. Nit very friendly environment
Jess r . 2023-11-05
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Very clean and friendly staff. Seats are very comfortable and all staff are knowledgeable and interested in helping people. Tickets are a little pricey if going In a big group but the only place to view latest release films In and around Kettering 😎
Mackenzie Linden . 2023-10-29
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This place didn't let me see the five nights at freddy's movie. I was so exited as it was my favourite game series. Looks like Peacock will get my money instead. Absolutely outrageous. For any of you that had this happen to you, its on YouTube and peacock.
The 15 year old you rejected . 2023-10-28
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Film was good, seats nice, but the sound is too loud. Getting a ticket experience at the machine is time consuming, requires an assistant and is very irritating. Please remove the online booking fee , and make everyone's life easier. At the end of the day we save you millions in ticket office staff by doing it ourselves, and it doesn't seem fair that we have to pay for the privilege.
Karol Elliott . 2023-10-27
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Perfect, and polite! Thank you!!
Angela . 2023-10-26
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Excellently packaged, everything still hot, fixed my wild popcorn cravings, thank you :)
Jay . 2023-10-16
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Warm and friendly welcome. All the staff are friendly. This venue is disabled friendly.
Lorraine Clegg . 2023-10-16
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we saw rats in the bathroom and flies in the popcorn
din kero . 2023-10-14
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Excellent milkshakes from Odeon Kettering. Highly satisfied
Taylor . 2023-10-13
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Nachos were delicious and excellently packaged, and the cheese sauce was nice and hot. Just a shame that my favourite Ice Blasts were currently unavailable to order on the menu. It would be nice to be able to buy individual bottles of fizzy drinks, it only lets you buy them as part of a meal deal. -And I would've added another on to my order if I could. Also, I would've loved the option to collect the order myself- this was greyed out for some reason. I would recommend ODEON Kettering!
Madison . 2023-10-10
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Friendly staff , clean atmosphere.
Jimeesh Jose . 2023-10-01
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Great! Everything you'd want from a chain cinema experience! Nothing ridiculously new or niche, but great for the price!
Zachary Sheppard . 2023-10-01
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Friendly service from the staff on the phone. Popcorn sizes are good. Consider putting the drinks in a seperate bag to the popcorn however as it changes the texture of the popcorn if it's too cold it gets sort of chewy
jimmy . 2023-09-28
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Always good very quiet when we went only six people seated but that's OK
Philip Winn . 2023-09-24
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A good cinema with all the normal expectations but I'm not sure about the queuing system at the front door blocking the entrance as you go in? I think asking people if they want to have food and making them wait outside is a bit degrading and takes away the pleasant buzz of going to the cinema. I felt a bit ashamed of the people having to wait outside while we walked past them it really isn't a good system. It looks confusing and cluttered when you approach the entrance and makes those poor souls waiting outside just because they want food with their cinema tickets? Surely there's a better way to organise this
Dan Dimmer . 2023-09-12
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Clean and tidy, quick service shown straight to screen and easy to find seats
Gordon n Tasha Allan . 2023-09-11
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went to see a movie rcently and found the "newly cleaned" screen room dirty, plus one of their staff comes in during the movie with a flashlight filming every1 in the dark....when i questioned staff about this after the movie they initially denied it then admitted that they were just making sure people were not secretly filming.....which is exaclty what they were doing!!
a google user . 2023-09-09
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Very busy place, especially now it has a Costa coffee great parking, especially for disabled
Melvyn Guest . 2023-09-03
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Excellent film and good to see the cinema very busy. Lowering the price certainly bought people out. Perhaps a lesson to be learnt there?
SYD barrett . 2023-09-03
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Not the best buy not the worse. An average cinema with all the usual snacks and treats. Seats were normal, not the most comfortable. Screen experience just average.
AMA Scuotto . 2023-08-29
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As a first time visitor finding the Cinema was a little tricky as it isn't really clearly signposted from the A14. However, the cinema itself is great with decent access for less abled and close to eating establishments. I still can't get the self check in QR readers to read my code from my phone though...
G Wheeler . 2023-08-20
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Staff are great, always willing to help.
Anthony Keys . 2023-08-18
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Clean friendly and plenty of choice . Returning customer
Peter Elmer . 2023-08-13
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Use this cinema a lot. Seats are comfortable and all the public areas are spotlessly clean.
Tracy Cross . 2023-08-08
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All worked well, prebooked tickets so just had to flash phone, took in a nice Costa coffee,enjoyed film. Staff very helpfull, no problems.
Chris Collins . 2023-08-07
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Friendly staff and it’s always super quick to get in. The food pre-order via the app works well also.
Ryan Musselwhite . 2023-08-06
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Plenty of seats cos it's always empty.very expensive. The Savoy at Corby is half price. You can save a fortune If you have large family.
kelly doddington . 2023-07-27
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Very pleased with the quality of service
David McG . 2023-07-21
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the place is clean, the service is nice, you can drink coffee at Costa
Kinia K . 2023-07-18
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i am 18 years old. i went into go and see incidious and the dopey staff said. i needed id which i didn’t have. the manager and rest of the people working there were useless and i asked do a refund which they gave me, i looked on my account- no refund IM FUMING
Scarlett . 2023-07-17
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Cinema is good. This new automated service is awful. Cant speak to a human after 5pm when I need to cancel as I didn’t book through the app. They need a direct phone line to someone inside to answer questions/queries. Absolutely ridiculous
Vicky Carson . 2023-07-14
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Great cinema, great people! Top place!
Glenda Louise . 2023-07-10
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This is a good cinema but the prices are extortionate. I'd come more often if the prices were lower!
Michael A . 2023-07-07
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Little mermaid was brilliant.... only thing I do not like if you want sweets ,drinks etc & pay by card you have to order at the screen why whats happened to be able to chat to a member of staff & pay..I prefer more of a personal touch pay enough for your tickets
Lorraine Faulkner . 2023-06-03
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Prebooked our tickets so went straight in. Staff were very welcoming and helpful especially with showing (more like actually doing) me how to order popcorn ect on the screen.
Donna White . 2023-05-31
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Small screen with an awesome cinematic experience. But seating comfortability is average.
Arjun Sasi . 2023-05-23
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Staff were friendly and helpful..My one criticism was that my grandsons couldn't see the whole of the screen and had to sit on coats or kneel in the seat. My son went for booster seats but was told the council have stopped them having them ?? I am over 60 and I had part of the screen not in full view because of the gentleman's head in front of me. I believe we were on row F.
Valerie Hibbins . 2023-05-12
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Always good for the latest films. If you are interested in more Indy films though you may find they are not shown here as this cinema tends to show the latest blockbusters.
Conrad Murkitt . 2023-05-09
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I generally don't like the cinema, but it was a good experience. I ordered tickets and food online in order to not queue. The staff were friendly and chatted away to us about the film. There is a Costa, thank goodness as i like to be highly caffeinated at all times! Ample accessible parking.
Laura Reynolds . 2023-05-03
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