Based on 141 opinions finded in 2 websites
Based on 141 opinions finded in 2 websites
Nº 775 in 987 in Hillingdon
Nº 23 of 38 Chinese in Hillingdon
Opinions
Ordered food at 6.15pm on the basis that the delivery would be made at a decent time. It’s 8.20pm and still nothing. What a ridiculous way of doing business, over promising and under delivering. Stop taking orders if you can’t stick to your delivery times. Not even worth 1*
Hardeep Chana . 2024-12-20
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Definitely worthy to try. Business opened by chinese couple and the food is quite delicious.
Koay YL . 2024-09-30
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Very friendly staff with reasonable options, order and collect is available.
Ina Dan . 2023-12-12
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Tried for the first time, will be deff be back
Patricia Beharry . 2023-12-08
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The best Chinese take away resto. If they're not open....I don't eat Chinese that day. Beef in black bean, Singapore fried rice, salt and pepper wings/ribs I have ordered so much that they are all my friends hahahaha. The best
albert tayong . 2023-09-16
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Chicken balls and chow mein is delicious. Good quality and very fresh.
J C . 2023-08-17
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Very good selection of takeout food. The prices are a bit higher than average, but it makes up in size (most dishes can be ordered in XL versions) and good quality meal. The staff is ok and treats customers with respect. Would recommend as a localAsian takeaway. And I mean it when I say Asian as they have a variety of Asian dishes (not only Chinese).
B J Goldzinski . 2023-04-19
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The best food around here. I Always try something different and I'm Always happy.
darren wood . 2023-03-04
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Rude, long wait time no response they block number after taking payment but don't deliver food do not go there
John Peaters . 2022-12-13
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My order took 2 hours and 33 minutes to arrive, which is just ridiculous. I had left an instruction to avoid Bell Peppers. I received a call 2 hours after the completion of my order, asking me about this instruction; the staff hardly spoke English, and even did not know what bell peppers are. I had left another, very clear instruction for the delivery. The delivery person ignored it and called me, but naturally he hardly understood English. During this long wait, I was almost starving to death!!
JJ . 2022-11-13
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Great food! I've ordered from this restaurant for many times and satisfied with almost every delivery
Mindblower . 2022-10-20
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Extremely slow service, not worth the wait. It’s been almost two hours and a chasing call since 8pm still no food. Restaurant doesn’t know when the food will be delivered. Terrible service
Leila a . 2022-09-02
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I’m a very critical person hence the rating the food is always on point but second time in a row ordered via Deliveroo even included a note & this is the second time in a row Ocean City have forgotten my drink at this rate may need to look for a new spot absolutely outrageous I’m so disappointed yet again.
Raj . 2022-09-02
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Very slow service. Have been waiting 2 hours for the food and still no signs of it. Terrible service
Leila arjomandi akram . 2022-09-02
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Not value for money. Ordered lamb with Oyster Sauce, there were more raw onion and other vegetables than lamb. I literally counted 7 pieces of thinly sliced lamb 😳. Paid over £7 for it. Unbelievable!! Same with other dishes. You can ask for pork and they will fill the box with bean sprouts, onions and spring onions. Don’t go there. I would call them good scam!
kulung rai . 2022-08-29
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Ordered first time from them but i am not happy with the results I orders chowmein but it was soggy and sticky their was a big ball of noodles Chicken was flavour less Wont recommend
Karandeep Sachdeva . 2022-08-28
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Be careful these guys say one price over the phone and when you pick they say you different price.. thiefs totally rip off.. even food is really bad taste.. food and hygiene should visit them.. things are really dirty even in the shop. Don't waste your money.. staff is extremely rude as well.. warning you....
channi singh . 2021-10-21
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Good decent Chinese food , prices are moderate and food is good .
Brian Ashitey . 2021-09-20
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I ordered a meal that included prawns in black bean sauce and egg fried rice. They put both in the same container so the sauce was all over the rice. I have never seen that done before. Always separate. When I called to ask about it. I was told, " well that's how we do it". Not very polite!!
Carolynne James . 2021-07-09
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To be honest . One of the best chineese take aways I know localy right now. The price is a bit high , but anyway . Thai tom yam soup is one of the best that I tried .
Jaroslav Vikulov . 2021-05-20
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Normally order from this place but the food has changed. I ordered spicy salt and pepper dippers (king prawn) but received the smallest “king” prawns i’ve seen. I had to peel the batter off as there was more batter than prawn. If I knew I was going to receive that for £8.30 I would’ve gone elsewhere.
Ashanti . 2021-05-08
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Very good Chinese food for miles, has a good dimsum selection as well, that you can't find anywhere near and flavour is really good as well.
collin hazeley . 2021-05-02
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Do not use this place there selling off food! When asked for a refund was very rude!!! Vile place will be reporting them to trading standards
Paul Ward . 2021-04-15
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Lovely Chinese take away restaurant. Providing great service for years, however, there spare ribs of today was not as good as before. Despite asking for a very spicy one, it was no way hot!
Thomas Babayode . 2021-04-09
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My first local Chinese restaurant, I ordered sweet and sour pork, rice and crab claws. I must say there was hardly any pork. Mostly battered majority of it and very little pork. I only EVER eat the sweet and sour pork and there was not enough meat. Besides that it was piping hot which is always a plus and the portion was perfect. The crab claws was alright, doesn't really taste that great, probably will not order that again. Overall, was alright probably will taste better when you are drunk.🤷
Danii . 2021-04-03
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Absolutely worth the price! Literally best Chinese I’ve had in years! The packaging was soo cute loved it, deffo will be ordering again :)))
Najie Lee . 2021-02-09
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So we just ordered on Uber Eats and yes it is expensive but the wife and I are glad that we ordered from here. If I had read the Google reviews I might not have ordered in all fairness but give them a try. Like I said they are expensive for the area and that was slightly off putting and it will mean we won't order every week and will save it for a treat but customer service was amazing and food turned up fabulous. I wrote I have allergies to sesame and nuts on the order and they called me 3 times and honestly I'm glad they did, not many places care that much and they dealt with it like champs. The food turned up in a box and really well packaged but the taste was really good, my wife is pregnant and really fussy and even she enjoyed it so five stars are deserved.
Karanvir Singh Dhadwal . 2021-01-30
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I was skeptical to order food reading the bad reviews.still ordered the food and to my surprise the food was amazing . Everything that I orders was so tasty and even though the delivery was 10minutes late, the special packing of food made the food still So hot . Enjoyed my first food with ocean city. I will definitely be a regular customer now. 💯 % recommended
Pradipti Bogati . 2021-01-09
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Really tasty and extremely HOT (temperature outside is -3 but they manage to deliver the food tasting as we just cooked it). Ordered through just eat. They were 20 minutes late but too tasty to complain about late delivery! Amazing starters and mains!!! Best takeaway I ever tasted
Justyna . 2020-12-31
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Always lovely tasting Thai food. Thank you for my TKG soup with only mushrooms, it was lovely again, just needed a little chilly oil. Will be ordering again soon as usual
Natasha J . 2020-11-29
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Excellent Thai food (not easy to find locally) and great variety. Always hot and delivered quickly. Thai honey chicken in leaves and tom yum soup are consistently excellent
Nigel Donnelly . 2020-11-16
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Too small portion for that price. Not very tasty
marcelina loboda . 2020-08-08
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Friendly staff,clean environment, food is tasty and packaged well.
Amirah Laing-Grant . 2020-07-11
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I love coming here. The food is very good and very good service. My favourite dish is the chicken chou mein, recommended by my good friend seelan.
Eashan Sehdev . 2020-06-10
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Certainly a place worth stopping over, the food is excellent and well prepared, the rates are reasonable and it is consistently neat in here. Highly recommended.
Channing Reed . 2020-02-17
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Ordered via Just Eat at 6:15pm and notification received stating c. 7:30 delivery which, given it was Chinese NY was understandable. However, having then called at 8pm to be told the driver is en-route (its a 10 min drive from the restaurant) and then having to again call at 8:45pm (told driver is 2 mins away) and 9pm still without our food us just plain wrong. We were offered a discount but decided to cancel our order in the end, which is sad as we've ordered from OC on numerous occasions previously as their food is good but not again after this last experience.
Gurpal Grewal . 2020-01-26
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Because they had a 13 year old working on the counter the last time I visited.
Kieran Duffy . 2020-01-06
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Best chips ive tasted a bit expensive but really tasty. Veggie noodles extra spicy are very tasty they use green chillies.
Sanj Sharma . 2019-12-11
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Surpised by the poor reviews on here. Every meal I’ve ordered has been fantastic with consistently good delivery times. From my experiences alone I would highly recommend.
Richard Coster . 2019-12-09
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Tasteless undercooked chicken balls Coated ribs inedible Egg fried rice disgusting!
Irv Elias . 2019-11-27
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Awful service. Awful delivery time. We were regular customers but will never use again. Avoid like the plague.
Alison McGee . 2019-06-07
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We ordered a takeaway. After 75 minutes I rang ask where it was and it arrived five minutes later. My wife found the sweet and sour to be too vinegary and my prawn dis was mainly vegetable.
Maigemu299 . 2019-06-01
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Bland Terrible food, couldn’t finish it. Had McDonald’s instead.
Grant Hickey . 2019-04-25
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This place has really gone to the dumps. Delivery time is an absolute joke. Then they deliver the wrong item. Ordered chicken siu mai through just eat. Got prawn instead. Then tried to argue the order with me then told me they ran out of chicken so sent. Prawn instead. . Told them there was a fish allergy. Used to be good yrs ago but 2hr delivery and for rubbish food.
imy s . 2019-03-06
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Great chinessetake away food and delivery
Tasha . 2019-02-18
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I just had to throw everything....35pound....
Constantin Apreutesei . 2019-01-12
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Great food, good service and they deliver very fast on uber eats.
Redline Revs . 2019-01-04
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I was surprised that you can see what they doing in the kitchen. Not many Thai kitchen aloud you see how they cooking the food, to which am please to see.
Milliesue . 2018-10-19
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Started ordering food here since 2016 and the quality has gone down A LOT. The so called "cantonese roast duck" is now where near what it supposed to be (am cantonese). It was dry, hard, tasteless and smells funny. Dim sums are fine, but you would be better off buying those frozen dim sum packs from oriental marts and steam them yourself. Noodles were very oily, but I guess this applies to most Chinese restaurants too. Nothing is terribly bad except the roast duck, but still, I expect higher quality from a restaurants with prices this high.
Steven Xu . 2018-10-04
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Ordered this from uber eats and I was EXTREMELY disappointed. Apart from it being expensive for what you get the chicken balls were raw. The texture was more like cod...I don't usually post reviews but on this occasion the staff were rude when I asked for a replacement and were overall uncooperative. I would avoid this place at all costs. I hope I don't get food poisoning.
Mike . 2018-10-03
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Worst Chinese food I've ever had! Expensive as well. So disappointed
Luiza Ungureanu . 2018-07-16
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Worst, so expensive and yet after 2 hours before they deliver always. Food was cold and tasteless. They keep your personal records with them. God bless you.
Anonymous 4321 . 2018-07-12
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I always collect, love their salt and pepper squids nice large portion i havent really had anything else but ive noticed if you collect the food is ready within 15 mins. They are busy as a takeaway in general so expect delays in delivery when collection is realistically a priority...
R H . 2018-06-25
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I have been here to get some food. The food it’s so so not the best around but not the worst
adam a . 2018-05-01
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Useless waiter which I have found to be called chen liu. I waited for hours and well I had enough i decided to go there to find him playing on his phone playing rules of survival. Absolute disgrace
Ob Ob Blob . 2018-03-09
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hmm... Someone told me the wrong thing: 'Chen' I thought it was UB7 2AF... >:-( terrible customer service. i get hate from the boy that works there. i think that he should give more respect to his 'customers'.
anonymous Channel . 2018-01-26
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So I think the food was uncooked and the young waiter was very offensive.
Zenitsu Agatsuma . 2018-01-04
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ordered from just eat from this restaurant the food arrived and when i opened the food it was swimming in oil, i took the oily layer away and there was no taste to the food very bland :(
Kis H . 2018-01-02
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Crispy Cantonese noodles weren't crispy, JUST NOT COOKED for only 9£ a portion!
Valentina Tottone . 2017-11-06
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Very pleasant place to eat and good value for money.
Pauline Barnes . 2017-10-24
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Absolutely disgusting! The worst Chinese we have ever eaten! spent £40 for inedible food. It was late and cold. Crispy items were floppy, wet and tasted like rubber. Phoned to complain and was met with awful customer service and refusal for a full refund. Hungry house then phoned and confirmed that this was a reoccurring problem and they will be removed from hungry house for continuous complaints. AVOID AVOID AVOID!
Lauren . 2017-09-23
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We were looking for a few specific dishes - Kung po Chicken, chicken dumplings and a beef with broccoli dish. Really enjoyed the ability to add some Japanese appetizers to the mix. Everything was good except for the spring rolls, which were limp and bland. Delivery took 1 hour and 17 minutes, but the food was reasonably warm except for the spring rolls.
Dina Flockhart . 2017-08-18
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Food is incredible. A little expensive but worth every penny!
Sarah Hulme . 2017-08-09
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Was told it would take 40 mins to deliver food, took over 2 hours. Staff were rude, laughed at me down the phone and the food was tasteless and slimy. Honestly, the worst customer service and food I've ever eaten.
Elly Osenton . 2017-06-18
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La comida es buena! ! Los tiempos de entrega varían, a veces es super rápido - a veces es muy lento! Normalmente rápido. En general contentos con la comida y el servicio.
DeeKay86 . 2017-06-01
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Never ordered from this place always have collected so no idea but delivery time but food is always top notch. Sweet and sour chicken is best around and portion sizes are good
Aveek Adhikari . 2017-05-30
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This is a review for delivery. Food was over 40 minutes late and arrived cold. The spring rolls were soggy and uninspiring. Definitely better options out there.
Becca Henry . 2017-05-28
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Yo he utilizado de Ocean City muchas veces y nunca me ha decepcionado. La comida es excelente con una enorme selección de opciones incluyendo muchos tailandeses y malayos. La entrega es bastante rápido y te dejan en una amplia zona. Altamente recomendado!
Craig L . 2017-05-26
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La primera vez. . . . A través HungryHouse ordenados. Qué delicia. Las costillas para empezar eran una alegría. Pedí el menú para 1, sin embargo, no fue suficiente para dos. Comida muy agradable. Sabroso. La entrega fue más tarde de lo prometido, sin embargo, la comida estaba aún caliente, y el pan de gambas eran extremadamente fresca. sin duda un futuro para esto llevar.
RichardC675 . 2017-04-28
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Always had something missing or wrong with order. Food good , but last order didn't arrive at all !!!!! Never used it since.
Nigel Pardoe . 2017-04-15
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Very nice food, collected and had delivery many times. Tried different dishes. Recommend Singapore noodles
Chloe_foodlover . 2017-03-26
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Ocean City offers a huge choice of dishes which are cooked quickly and to a high standard.
Peter Hatfield . 2017-03-21
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AWFUL! Cold food. Always late. And wrong order twice!!! Children answering phone too!!
Richard Ball . 2017-02-17
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Very good selection of dishes to meet most peoples requirements. Busy place with ordering available via phone or online. Not tried home delivery but collection is usually around 15 mine.
Youngflyers . 2017-01-29
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Over an hour and three quarters , three phone calls , no food , they couldn't contact the driver? Cancelled the order and will never use again. The orders in the past were frequently wrong! Shame as the food is good.
Slopjockey . 2017-01-27
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This place offers such a range of dishes you cannot go wrong. Would definitely recommend! Great speedy service too.
missjuanitabanana . 2016-10-30
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The Chinese food here is generally of very good quality, it is expensive..., they do offer free delivery over £20 orders... a decent takeaway.
sheent2015 . 2016-10-28
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Wouldnt even give it 1 star tbh. Took over an hour to deliver and then wasn't even the right food! The second time they returned with the same WRONG food and tried to say thats what i ordered. What an absolite joke. Will never be ordering from here again.
Kelly Martin . 2016-10-20
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Arrived 25 minutes late, I specifically ordered chicken balls with curry sauce but got sweet and sour instead. Along with this soup which a was broth with mushrooms and a few strips of chicken. With only one fortune cookie when the food was for two people. This lead to having to call them up and they said "do you want it with your next order?" Why with my next order when I want it now?? I mean I Dont order food a week in hand. So in all i wont be ordering from you again. To other customers save your money go somewhere better.
Yamina . 2016-10-08
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It took almost 2hours for my food to arrive. I was promised to wait 40minutes to an hour NOT 2hours. I had to call the restaurant a few times to ask where my order was..they had no explanation. I then asked for a discount and I was told if the driver doesn't come in 10 more minutes (bare in mind he's already nearly an hour late) then she would take off the delivery charge which is £1.50..seriously?? What kind of discount is that. When the driver arrived he called the restaurant and the lady on the phone did not apologise!! The order was £23 so I just gave them £15 and they had a problem with it. I'm sorry but I have a child in the house who was waiting for his dinner for too long. And to make things better two of the items were missing. I'm very disappointed in the service that I received tonight.
Esskay's Life . 2016-09-05
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I had to wait 2 hours to get my food no apology 2 items were missing very disappointed and the egg was not the best and they were a little bit .....rude
Nerf Ms . 2016-09-05
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I was surprised that this restaurant was not listed yet here before, because it is very popular on other sites and within locals. I wanted to eat some Chinese for a few weeks, but with a closer takeaway restaurant I did not have too much luck (see my other review on its profile), and although this one had only 3-4 stars on other sites, I thought I gave it a chance. Well, it received 3-4 stars because of the delivery time- which can be long and delayed, but nobody complained about the taste or food. That is the very same what I experienced. I ordered my food around 18.30pm and they confirmed back to receive it within an hour. About with 40 minutes delay I received my food - but at least I received- not like with the other restaurant (mentioned above). True that food is not really cheap- it is not really budget, but portions are huge and I ate it for 2 days. The taste is the 2nd best I experienced in my life from Chinese, everything was nicely cooked and crispy what had to be crispy, pipe hot with the usual prawn crackers+fortune cookie. I was happy with them, and I can highly recommend them. They cook for collection and takeaway- as far as I know, but good price and very good taste, worth to try.
Ewyena . 2016-07-19
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I wished Chinese spices for a while and when I did not have luck with a closer one, I thought to give a try to Ocean City. However as far as I know they cook only for takeaway, and some ratings were not the best in other sites: mostly about delivery time. But at least their food is praised everywhere. My experience is that they were late 20 minutes for sure - that is why 4 star. But they did it much better than the above mentioned other takeaway restaurant, which rejected my order once, then second time they did not take anything to the house:P So compared with them Ocean City at least delivered my food with a little delay. Although prices are not the cheapest, but they have wide range of food, some Japanese, Malaysian, Thai and lots of Chinese of course. My food was very warm when delivered, and crispy what need to be crispy (noodles, spring roll, vegetables). I was happy with my order, and to be honest I am surprised that they were not listed here yet when it is very popular by the locals and listed on many takeaway directory sites. Can pay by card and paypal, too, and also cash of course. There is a small fee for delivery (£1.50 was in my area). Also Takeaway directory sites work in different way, while one showed that minimum order is £20+delivery charge, the other accepted £15+delivery. Worth to check for the best deals. The usual prawn crackers was received with the food (for me it is wasting as I am vegetarian), and a fortune cookie:) Portions were huge, so be prepared with room for food:) The only thing I miss the soy based veggie 'monk meats', they should add some of them to their menus. Hopefully in the future. I can recommend them, even if has to wait a little bit more.
Ewyena . 2016-07-12
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I've tried alot of Chinese places and this is the best around hayes. Their spicy salt and pepper chicken is amazing.
Ama . 2016-03-02
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Good food jus be prepared to wait a Hour and 45 minute plus and they only have one phone which is forever busy! good luck
Shooter Mcgavin . 2015-02-14
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One of the best Oriental takeaways I have had. It is a little pricey compared to others but the portions are great. The ingredients used are also amazing and they seem to prepare food as if you were in a restaurant, you can also taste that the food is fresh and may have been bought on the same day you ordered. (They deliver the food in a really cool box too) I was surprised and delighted that they also use traditional ingredients in some of their dishes. They do food from China, Japan, Malaysia and Thailand and all are top notch
Zauchi . 2013-09-14
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Managed to get money off to order from this place, so decided to try it instead of our regular Chinese. Bit of a surprise I have to say. Polite service, good veriety and very tasty food.
Allen D . 2012-05-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1130 Opinions
Complete rip off. £14 for crispy duck which was a deep fried leg and had enough meat for one pancake. Avoid this place at all costs
10 Opinions
Crispy shredded beef was not crispy and had too much garlic. Chicken balls were dripping in fat . Sweet and sour sauce was overpowered in pineapple. .
1639 Opinions
I have eaten in Chinese restaurants all over the world. Despite the bad reviews I took a chance on a short layover. Bad decision! I would never eat here ever again! The place is super run down, and the food is horrendous. The shrimp in the Singapore noodles were from a can. I asked for some hot sauce and was charged 3 pounds? Go Indian on the strip or go into the city for proper Chinese.