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4.3

Based on 1.198 opinions finded in 2 websites

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Nº 243 in 640 in Kingston upon Thames

Nº 3 of 6 Seafood in Kingston upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..beautifulmustlemonfriedmusselsprawnsoystersfishcookedbutterhakericegarlicsaladold

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Everything was 10/10. Best seafood that I've ever tried in London. Thank you for an amazing experience: fabulous testing food, very welcoming service, cozy and warm atmosphere.

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Silvia Maftei . 2024-11-21

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Love this place, a little pricey but worth it

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Stephen Symonds . 2024-11-16

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Just like being back in South Africa. Amazing service and food and very well priced for UK

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Paul Gleed . 2024-11-12

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Our forst visit to Ocean Basket was in Cyprus on our honeymoon. Today we went to Ocean Basket Kingston. Their food is amazing! We had a greek salad and it’s so refreshing! The mussels with the delicious creamy white sauce and two fish and chips, well cooked and not oily! You can enjoy the view of Thames river by the window! The design and the colors in this place are relaxing. We’ve been well greeted and the waiter was friendly and attentive! I absolutely recommend this place for fish and seafood lovers!

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Ephram Rai . 2024-11-11

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Service was great and food was excellent. Especially the lemon butter with rice makes a great side for the calamari. Max the waiter was great too.

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Frans Olivier . 2024-11-10

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Saeideh amazing service, very nice food and atmosphere

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S Ish . 2024-11-09

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We had a very nice service from george

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Noura Alfawaz . 2024-11-08

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This was an amazing experience I also work in hospitality. And to see such a positive person make me time at the restaurant great. The food was amazing. Shout out to George for his amazing customer service.😁

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OD brown . 2024-11-08

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Saeideh was so lovely when we came for my mothers birthday today. She was so attentive and took great care of us during our visit. Would definitely return!

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Kate Warner . 2024-11-08

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Excellent seafood in lovely surroundings by the river with great service by Saeideh. Calamari and hake in particular very fresh and cooked beautifully.

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Jim Micklethwaite . 2024-11-08

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Lovely service ,George has been very helpful and knowledgeable.

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Цветелина Янева . 2024-11-08

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Saeideh is very kind & friendly & we had a lovely time!

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James Taylor-Watts . 2024-11-08

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Great service from Moeez. Thank you.

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Bernard Husbands . 2024-11-08

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George was excellent and very friendly table service

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Sandy MC . 2024-11-08

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The service was absolutely great! Thank you Mo! The food was absolutely delicious. Lovely family dinner spot! Great management!

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Tiffany Titterton . 2024-11-07

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Food was amazing , service was top tier , atmosphere was great and Mo who served us was amazing aswell as the manager who was welcoming and cheerful .. An absolute pleasure to be there and would 100% recommend ocean basket Kingston to anyone looking to have a great seafood dish

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Robbyn Frank . 2024-11-07

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Nice food and good customer service. Lovely atmosphere ♥️

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Firozani Fazzal . 2024-11-07

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Honestly the best seafood restaurant in London! Since it was Wednesday, decided to get the Bite of the Ocean Special which only cost £10.50, and it was delicious!!

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Dylan Munro . 2024-11-06

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My second visit, this time for our wedding Anniversary. The food was excellent quality, I had grilled Calamari and my wife had the mussels in sauce, both very tasty. The haddock was moist and my wife’s crusted salmon also was a good choice. The chips were a bit of a let though. Overall nice restaurant that sits between a chip shop restaurant and fine dining. We will definitely be back for the offers they have, the pensioners menu and the Monday lunch 2 for 1 fish and chips.

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chris swan . 2024-11-05

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Amazing food and staff Thanks Saeideh❤️❤️

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Julia P . 2024-11-03

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Excellent fish and chips with a touch of Mediterranean flair. Fresh, crispy, and well-prepared, with attentive, friendly service. A great spot for a relaxed, family-friendly meal. Highly recommended.

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Mustafa Rashid . 2024-11-03

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We were with my small daughter. We are so grateful for an atmosphere and an attention for my daughter. The foods were delicious.

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Nataliia Nosenko . 2024-11-03

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Great meal and amazing service from Saeideh. Would 100% recommend.

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Jaden Cramer . 2024-11-03

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Great food, and service from Saeideh

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Sarah Mirkin . 2024-11-03

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We had a great experience at Ocean Basket that made us feel like we were back in South Africa! Special shoutout to Saeideh for the friendly and attentice service that made the experience so much better!

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Michael Cramer . 2024-11-03

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We always opt for a sharing platter and it never disappoints!

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Nadene Coetzee . 2024-11-03

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We just had an incredible experience at Ocean Basket. Our waitress Saeideh was extremely friendly and attentive, the food was phenomenal, and it felt just like being back home in South Africa! Would definitely recommend and will definitely be back!

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Tenisha Burslem-Rotheroe . 2024-11-03

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We had a wonderful experience at Ocean Basket Kingston! Saeideh treated us exceptionally well, making sure we felt welcome and taken care of throughout our meal. The food was delicious, and the service was top-notch. Thank you, Saeideh, for the warm hospitality – we’ll definitely be back soon!

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Catherine Rivas . 2024-11-03

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I had a lovely experience at this restaurant. The staff were friendly and attentive. I would like to give a special shout to Saeideh you was an amazing waitress! Thank you for your brilliant customer service!

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Chioma James . 2024-11-03

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came out for dinner here and they were brilliant!!! the staff were fantastic and so friendly and our waitress cosmina was honestly the most kindest person ever and so so pretty!! so blessed to have had her as our server such a lovely lady!!💕 the food was amazing definitely worth every penny and would recommend to anyone. lovely taste of home and special thanks again to all the staff and mainly our girl cosmina hard worker definitely made our experience extra special 😁😁

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Jamie Palm . 2024-11-02

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We had a very lovely dinner on Saturday night ! The restaurant wasn’t too busy, the staff were all very lovely and the service was very quick ! Special thanks to Saeideh for her hospitality and making us feel very welcomed ! This was a 10/10 experience and we will definitely be back ! 🥰🥰🥰🥰🥰

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berin sari . 2024-11-02

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Thank you for the amazing food. Special thank you to Saeideh for the great service. Absolutely recommend this place

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Yuliya Aladogan . 2024-11-02

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Fresh shrimp, lovely staffs, amazing food!

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Harby Andre Franco Fernandez . 2024-11-02

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Saeideh was an absolute joy. I cannot praise her enough she was very attentive and always had a smile on her face.

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alethea12003 . 2024-11-02

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Great dinner and service at Saeideh!

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Caitlyn Ramnauth . 2024-11-02

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My husband and I had a great time. Food was sumptuous and service was great.

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Rhea Roxanne Tigol . 2024-11-01

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Wonderful view, food and service with Saeideh :)

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Goeun Lee . 2024-11-01

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A little slice of home. 🇿🇦 The best squid heads I’ve had in the UK. King prawns were super tasty. Excellent value for money. I didn’t realise how much I missed ocean basket rice w chopped up carrots. Also the standard chilly, garlic and tartar sauce on the table! Finally - Dom Pedros. ❤️ Will be back. C x

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Cait Davies . 2024-10-30

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Fantastic! Food is super yummy, staff are great.

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Brigitte Hollis . 2024-10-30

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We came for the Monday evening special. What an absolute treat! Great food and great service by Saeidah. We will definitely be back. Highly recommended.

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Ioannis Dekas . 2024-10-28

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The food is exceptional, and the service is brilliant. Our waiter, George, was very helpful and ensured that we were well taken care of. I can definitely recommend this restaurant, and it has never failed me for quality, freshness, and friendliness... Not only are the waiters/staff friendly and accommodating, but the management is as friendly, accommodating, and inviting...

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G.J. Terblanche . 2024-10-28

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We go to the Kingson branch of ocean basket regularly. The food is always amazing, tasty and fresh. We would highly recommend this restaurant. The waiters are all friendly. We had George serve us tonight and he was so attentive and ensured that we were well taken care of. What a great experience.

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Lynette Terblanche . 2024-10-28

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Food arrived quickly and was tasty! Good to be able to get a quick meal for £30 for 2 people. Saeideh was very attentive.

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Kyle Fyvie . 2024-10-28

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Just dined here tonight, the food was amazing, atmosphere was great and our server, Saeideh was just awesome - very lovely, chatty and friendly. Will definitely come again!

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Ioana Curleanca . 2024-10-28

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Had such a lovely meal here 2 for 1 hake and chips and a pint. Cannot be beaten!!

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Jennifer Ayres . 2024-10-28

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We were attended by George, he was extremely nice with us, and overall the food was fantastic as well as the whole staff.

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Fatima Pilataxi . 2024-10-28

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Saeideh was an amazing waitress

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Cheray Dekas . 2024-10-28

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Really quick service and excellent food. Got the seal of approval from our kids so that works for me. Thanks to Saeideh for excellent service.

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Andrew Denye . 2024-10-27

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Great service from Cosmina, thank you!

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Anél de Bruyn . 2024-10-27

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Had a wonderful Sunday afternoon at Ocean Basket in Kingston. I cannot fault the service - especially from Saeideh who was an absolute legend and was the most attentive waitress - to the food and atmosphere! Definitely 5 stars!

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Leigh . 2024-10-27

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Saeideh was our server today and greeted with us with the biggest smile as we entered and was super helpful and talkative-definitely one of the biggest reasons we had a great time :) The prawns were our favourite- so well marinated! Mussels in creamy garlic were dreamy and rich! Reasonably priced considering it is quality seafood and were absolutely stuffed with 1 starter, 3 mains and 1 dessert for a table of 3. Will definitely come back! Been to Ocean Basket in South Africa and Malta so it was a must to visit here and glad it was *almost* as good😃

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Roveena Raymond . 2024-10-27

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5 star google review. Amazing food. Best customer service weve ever experienced from waitress Cosmina. Great family lunch location. The food was absolutely amazing, a true delight for the taste buds. The service provided by our waitress, Cosmina, was truly exceptional, making our dining experience even more enjoyable. Her attentiveness and friendly demeanor were unmatched, exceeding our expectations and made my family enjoy our lunch that much more. She is an asset to the restaurant.We were particularly impressed by the warm and welcoming atmosphere, which made us feel right at home. It's a fantastic place for a family lunch, offering a relaxed and enjoyable setting for everyone. We highly recommend this establishment to anyone looking for delicious food and outstanding service. We will definitely be returning soon to savor more of their culinary creations and experience the exceptional hospitality once again. Thank you for a memorable dining experience! Great staff overall and kudos to the kitchen staff/chefs/washers/everyone who we didnt get a chance to see

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Jon Timmons . 2024-10-27

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Great fish and lovely friendly staff. Thanks George for helping us with our birthday lunch

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Laura Hynes-Chaudhery . 2024-10-27

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Love their 2 for 1 Monday’s fish and chips, it’s really value for money. You can choose grilled or deep fried fish with vegetables, or rice or chips, any combination, you can even add curry sauce with £1.5.

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Engrid L . 2024-10-26

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Delicious food, and Cosmina was an amazing hostess!

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Mihaela Jembei . 2024-10-26

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Love it here. Michael Angelo and Saeido are always so friendly!

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Nisha Dupuis . 2024-10-26

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Millie served us and was excellent

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Jenny Butler . 2024-10-26

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Saeideh was brilliant and served us with great enthusiasm and the food was brilliant

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Faiza Khalil . 2024-10-26

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Fantastic as always. Big thank you to waiter Maurice and all the team for making our kids bday special

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A.J Ibrahim . 2024-10-26

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Cosmina is a great waiter, and the food was delicious too!!

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John Appleseed . 2024-10-26

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We had a lovely lunch today here in ocean basket. All staff are polite and friendly despite attending to a full restaurant. I think we are attended by Cosmina (based on our receipt with dark colored hair) - shes warm and always kept a positive attitude even if busy. We ordered the full platter and the serving was generous and delicious. Really worth paying £75. Will definitely come back. Highly recommended

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Nicole AD . 2024-10-26

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Food is good and is served quickly. The team were friendly but we had to go a find a waiter several times because they were huddled at the front desk. Always happy to pay a service charge or tip but if you are going to automatically add it to the bill then the service needs to be tighter. All in all a good spot for seafood

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Sean Buchanan . 2024-10-26

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Saeideh was excellent with her service and the prince prawns are the ones to go for! Make sure to get a big platter of 18+

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Adeel A . 2024-10-25

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The ambiance was great, reminded me of SA( Mzansi). We were served by SAEIDEH,she took good care of us...with humility and warmth.

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tshepo peters . 2024-10-25

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The food was amazing, the portion size again very generous, couldn't finish the sharing platter. Our waitress Saeiden was great and attentive. Will definitely recommend and return!

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liis liblik . 2024-10-25

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Saeideh was a fantastic waitress. Very friendly.

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Jenna Essame . 2024-10-25

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Great food , great service , special thanks to Saeideh for the warm experience

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meraj hoda . 2024-10-24

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Ocean basket is always a treat! Delicious fresh seafood and wonderful service from Saeideh!

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Susan Bence . 2024-10-24

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The prawns were amazing. Thank you Saeideh for the great service.

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Real Junior . 2024-10-24

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Always a lovely day or evening out, amazing food and wonderful service from Saeideh.

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Tamaryn France . 2024-10-24

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Very nice location . Nice food . I was served by member of staff called saeideh who was very polite and friendly with her excellent customer service . Would recommend .

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Nawal Khan . 2024-10-24

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Yum!! Super delicious, low-faff seafood served with chips / rice and delicious Greek salad. Highly recommend if you enjoy seafood!

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Jasmine Davis . 2024-10-23

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Thanks George’s good service and smiley face.

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Lai Eric . 2024-10-23

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Took my parents here yesterday and they were very impressed with the food, the quality and value are great! George was also very smiley and welcoming would totally recommend coming here.

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Phraeo Sakoltanarak . 2024-10-22

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we have been this restaurant for several time, the foods were always excellent, today we went for the fish and chips, very scrumptious as always, George waited on us, he is a very friendly, helpful and polite guy. we will come back again.

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Alan T. Chan . 2024-10-21

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Marcus was very welcoming and we felt at home.

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Reine Geldenhuys . 2024-10-20

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Food was excellent as always, but George was the nicest and most helpful waiters we’ve ever had on the countless occasions we have eaten here

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Zack Bambage . 2024-10-20

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Great fish and chips, fish burger and calamari. We received warm service from Saeideh 👍🏻👍🏻

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Eric Chan . 2024-10-19

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Food was nice and fresh and our waitress Cosmina was really attentive and friendly

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Elliott . 2024-10-19

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Saeideh was an amazing waitress. Will definitely be back!

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Miles . 2024-10-18

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A really enjoyable Friday evening at Ocean Basket. Food as always was delicious. Good value. Best of all dog friendly. Our dog was made to feel very welcome Our server, Saeidek, was brilliant, very attentive and very friendly, made our evening. 10/10

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G G . 2024-10-18

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Saeideh was amazing, she is very polite , friendly and very attentive. She gave us great service with a smile. Great service, thank you!

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Aneta Lopuszynska . 2024-10-18

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Best seafood restaurant I've been to! Exceptional service by Saeideh!!

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Daniyal Aftab . 2024-10-18

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Outstanding service from Saeideh, very friendly. The food was really fresh as well.

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Alia Bermeo . 2024-10-18

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We enjoyed a big platter of fried prawns, calamari, mussels, two fried fish portions and chips. That was £75 and good value to share.

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A - . 2024-10-15

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Had to wait for 1 hour for food as the service was horrible. Have been there twice and both time found very poor quality service Also, food portion size is small compared to the price

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Mek . 2024-10-14

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Second time in a row we experienced terrible service. The first time we were there, it took a while for us to get a waiter to take our order- they seem to be ignorant even after trying to wave. Today, initially, we were seated swiftly with the front counter mentioning that we have the table for an hour. The waiter took our order. After 45 mins of waiting, the food didn’t arrive and we called the waiter to check how much longer it will take (while other tables arriving after us were being served). A senior person came and apologised saying that our order was misplaced or discarded thinking they already served and they are getting it in 5 mins. It took overall 50 mins for the food to arrive while the kids were very hungry. And the food was cold. We experienced a horrible service, being neglected by the waiters, second time in a row. We felt that there is gross negligence towards South Asians. Really disappointed at the experience after decades since the end of racial colonialism.

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Mehjabin Ahmed . 2024-10-13

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The lovely waitress, Saeideh(the name is found on the receipt, Hope I didn’t get it wrong), is kind, patient, wonderful, beautiful! Her service and attitude will never let you down. The food is best ever btw. Love it, will definitely come again! 🥰🥰🥰

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Kt. XU . 2024-10-11

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Visited Ocean Basket Restaurant earlier today, and was very impressed with the quality of freshly baked small bread rolls, the 3 yummy sauces, and thereafter, the deliciously grilled calamari starter I ordered as a main meal. The waitress,, Cosmina, who took my drink and food order was very welcoming, friendly, and helped me to choose a refreshing drink, as well as the starter. She was a delight to converse with, and proved to me that she’s an asset to your restaurant. Suffice to say, the next time I visit Kingston-Upon-Thames, I will visit Ocean Basket Restaurant without any hesitation. At one point in my life, I lived in Durban, South Africa, and still remember dining at the Ocean Basket, situated in the Pavilion Shopping Centre, Durban, where my family and I enjoyed eating their delicious fish meals, and receiving the same excellent service. Well done! 👏

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Luisa Jardim . 2024-10-06

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Food was delicious but terrible service. The front of house was very friendly and we got seated at a lovely table with a view over the river. Unfortunately after we were seated no waiter came to the table to take our order. After 20minutes I managed to grab the front of house to ask if someone could take our order (other staff seemed to disperse or ignore you when approached). She very helpfully came and took our order. We never did receive a bread basket although every other table did seem to get one and there were plates on the table for it. The blood orange lemonade was lovely and food arrived very quickly. We ordered 2 bite of the ocean’s, grilled fish with half chips half rice and a fish and chips fried. Everything was cooked to perfection, with lovely tender calamari, tasty prawns and soft flaky fish. We sat hoping that our waiter would return so we could see a desserts menu and perhaps order more drinks but after a 30 minute wait we flagged someone down to get our bill instead. It did seem that other tables served by the same waiter had the same problem but other tables appeared to have much better service. Just quite disappointing for us as it’s a bit of a drive to get there but at least the food was good and we had a nice view.

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Tamryn Kirk . 2024-10-06

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Food tasted great as always, but it was disappointing to see that the prawns were not cleaned. Bread was served cold. Also, service was rather slow.

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Eva Sardoz . 2024-10-06

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Had the Monday special, BYGOF fish and chips. Food was really tasty and great value for money. Will definitely be back.

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John Mdala . 2024-10-04

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Visited with my family over the weekend and the food was absolutely perfect. My boyfriend and I got the platter for one to share which was actually the perfect amount of food for us both! Definitely recommend x

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Jessica Stander . 2024-09-30

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Overrated ⚠️ Always waiting for tables even with advanced booking , understaffed and not properly trained , slow service, half of the staff do not know or understand the menu and have to go back and forward asking for everything which is annoying when your food is getting cold waiting to be served 👎 The tables and chairs are crumbling , not enough space to move around and sit comfortably , unclean and unhygienic unisex WC and 80% of the time of the year the terrace is closed even is Summer ⁉️ The food portions are smaller then the photos on the menu and some of the staff explain that but others ignored it ⁉️Quality food ingredients and good seafood choices 👌but not always prepared properly 👎 The overall experience is overrated and overpriced (except the special on the day discounts )‼️ Nothing like the Insta real’s in reality only the advertising is really good 😁

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Ina Blajeva . 2024-09-27

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Thank you for a beautiful evening !! Mirella was great and so was Josh Really lovely staff and great service We were a group of 8 and everything was fabulous and everyone was super happy Will definitely come again!!

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Tamara Hadid . 2024-09-25

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We had a fantastic time The service was absolutely spot on Mirella was extremely attentive to our needs and the food was perfect Highly recommend

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RAYAN B . 2024-09-25

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Best grilled calamari and lemon butter prawns in London. Fresh chopped chilli legendary. Nice view of the Thames too 👊

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Tim Andrews . 2024-09-24

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It took me back to South Africa 🇿🇦 From the entrance to the end it was outstanding.👌 friendly welcoming staff , delicious food and great views. What more do we want 🙏🇿🇦🐠 Thank you / Baie Dankie Ocean Basket will be back 💖

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Gerry Vassileva . 2024-09-23

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We were a group of six and ordered the full platter, which was more than enough. We also enjoyed a delicious salad and soup. The food was excellent, and the service was impressively quick. I would be coming back soon.

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Salem Lamlum . 2024-09-21

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Got Covid so decided to order their food on UberEats. Ordered my usual: platter for one but unlike cheaper platters this did not have a chance to change side from rice+fried to vegetables and others. Called the restaurant to ask to swap rice and fried to vegetables and was told it is impossible due to the “cost”. “Surely rice AND fries does not cost less than vegetables or maybe you can put less vegetables instead or something? Anyway, asked then not to put any rice and any fries at all as I do not want to waste food and I knew I would not eat it. My £26 box came looking quite empty as you can imagine. Not like I expected something to replace the half of the box but not being able to do something which I never had problems to swap at the restaurant is silly.

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Aleksandra Volkova . 2024-09-20

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