Oad Street Food and Crafts in Swale

What a great find for lunch. Staff went the extra mile, brilliant service and the food was delicious with good produce. Loved the pop ups outside and the little gift shop too.

Lovely place to go for afternoon tea.

Had brunch today for the first time and was very impressed. Lauren was our waitress as she was friendly

Shared a pod with 4 friends and had an amazing platter to enjoy

The food was nice. I haven't been here for a few months. Service ok. They seem to cater for bugger groups or people paying £30 a head for the brunch. It's list the personal touch

Enjoyed a fantastic brunch here in a really nice facility, good food & great staff

Fantastic Brunch. Great place for a relaxing meal.

Was hoping to book a pod but there were already fully booked. Had the hot chocolate with baileys and the breakfast, it was so filling and absolutely delicious! I I'll be back! Absolutely love the decor!

Lovely food and location. Friendly staff although could be a bit more attentive (e.g. come and ask if we needed anything else)

Disappointed place geared for food and weddings. Craft centre greatly reduced. Parking now in a field behind the building. Ground wet and muddy. Needs gravel or similar

My go-to place to meet friends for lunch. It's a little oasis in the countryside with a great menu, great service and a wonderful atmosphere!

Lovely breakfast, good service and a lovely location. Well worth a visit

A great setting, with excellent afternoon tea.

Lovely food. Lovely place. A real treat! Had to scan and sign up to order, whilst 3 staff were stood there, which seemed a little impersonal and pointless.

What a great find! Breakfast was perfect, we'll be back

This was our first visit for afternoon tea. We arrived early and was seated immediately. Our server placed the tiered dishes with the foodon our table. We have had afternoon tea in many places in the UK and in many other countries and we can honestly say the refreshments served at Oad was best we have received. We would recommend a visit.

Good quality food if a little expensive Good atmosphere and very pleasant staff. Orders are placed via an app although old school menu sheets are available upon request

Always quality food when we go there. Would recommend

We've visited many times and the food is delicious without fail. The drink selection is impressive too. The new (optional) self ordering system worked well and everything arrived quickly. I'd like a search function on this as it's not always obvious which section a particular dish would be in. I'd love to be able to book because arriving at a busy time means waiting with a buzzer but the wait is always worth it

Food was fantastic, ambience was an icing on the cake

Attending wedding so difficult to judge, site was very pretty although weather was excellent! Bar prices harsh!!

We had brunch in one of the pods, for 6 people. The food was plentiful and delicious, along with generous drinks. The staff were lovely and accommodating. The pod itself was really cosy and decorated so prettily. We all really enjoyed being in it. Would definitely recommend this experience and we will be coming back again.

Had a wonderful afternoon tea with friends and it was really lovely, lots of tasty treats and we were so impressed by the vegetarian and Gluten Free options as well as the standard. The coffee and tea was plentiful, the staff were super helpful and polite and the venue itself is gorgeous. Highly recommend.

You can not get a table even though there was empty seats and tables won't go here again.

Visited Oad St for a late lunch today. Can only say the experience was appauling… much smaller and cramped in person, the toilets were disgusting, the QR code ordering left us without the personal experience we expect from this sort of dining. Fifteen minutes after placing our order on the qr code the table next to us complained about their wait time as they’d waited over an hour we complained after waiting 40 minutes, was informed that there had been a technical issue with the QR system and the kitchen never received our order. At which point I requested a refund for my food so we could leave. However our order was then rushed through to trap us in. We were offered free drinks as an apology however this was all too little too late especially given the tiny glasses these drinks came out in. The food came out and was low quality. Overall seems this restaurant allows for over capacity, lacks in customer service and communication. Very very disappointed with our experience particuarly at this price point.

Really nice place for brunch- though frustrating that you have to order via a QR code

Very loud and disturbing music, not possible to have a conversation. Orders taken only by qr codes.

Generally a fan of this place and the vibe they created. But came on the Oade Street birthday (unintentionally) and they had dance music slamming out of speakers and a saxophonist for breakfast. 10x too loud and out of sync with the vibe of the place. And people were visibly uncomfortable with it, given they want to talk there, and it was missed completely by the team. Food was good but for the price just average and can see ingredients are no longer high quality. Staff were cool but new qr system in place which feels backwards with a more high end place.

Beautiful place. We had the candy floss prosecco afternoon tea which we had as a gift. The food was amazing and the service was excellent.

Lovely food, atmosphere and will definitely be back

Food here was delicious, good service and very friendly. Beautiful spot for brunch.

Amazing celebratory brunch Perfect in every respect!

A lovely cafe/ restaurant. The staff are really nice and food especially good. Only trouble is word is out its good and more people are using it. 5* for the cafe and staff, parking a problem when busy. Access from the A249 can be good or a nightmare with longterm road works, so check google maps first.

I was treated to lunch by my family and found another hidden gem. It has lovely seating outside in decorative plastic bubbles giving it a lovely summer feel. We sat inside and it was spacious and comfortable. The food was so tasty and service was excellent and friendly. We had the pancake special which 2 of us shared. Great car park👍there is a gift shop and picture framing shop with lovely prints .

First but by no means my last visit to Oad st cafe. Lovely atmosphere, friendly staff and tasty food. Will be trying to book one of the bubble tables for a brunch with friends next time. Highly recommend !!

The food wasn't very nice, over cooked and greasy. The iced coffee drinks were very watery and didn't taste great. The food took almost an hour to come out; which I get they had issues with tills but we weren't kept up to date and had to ask after 30 minutes to ask where food was, and still they added a service charge at the end! I won't be going back.

Shame the bacon was cold no eggs and something I have never tried to much sweet food not enough tomatoes but that was. My choice of what I wanted I think it was very expensive I had paid 45 pounds there were 7 of us all paying the same.

We visited Oad on father’s day and had been booked onto the brunch deal by a family member. We had to wait to be seated for 10 minutes and once we were, it took 15 minutes for anyone to serve us. We were never given a menu or told what was going on, which i’m sure would be fine if you were the person that had booked, but it wasn’t for us. The drinks options were buck’s fizz or corona, of which you were allowed 1 in the deal. When the food came out we were only disappointed further. Although the brunch boards look beautiful it is predominantly waffles and croissants out of a packet, with bottled sauces. The cooked elements were fine but could easily have been sat in a warmer since the start of the day, so it felt like nothing on the board was made fresh except the fruit sprinkled on it. Our tea and coffee didn’t come out until we were half way through the food either. When we switched from savoury to sweet my husband lifted his small plate up to move it and there was some old tomato stuck to it. We were also only given 1 set of cutlery despite separate plates and a sweet/savoury mix. My cutlery was a starter knife and a mains fork. Honestly the whole experience was such a mess but to top it off we paid £30 per person! It seemed outrageous to pay this much and be given such budget options. For perspective we recently had a 3 course meal with a glass of wine for £27.50 at The Ivy. The prices on the normal menu do look a bit more reasonable but i can’t say that we’ll be returning to find out if they’re worth it!

Food was excellent but very slow. We (4) were seated next to the door so got a cold breeze every time anyone came in or out. We asked to changed tables when 1 became free but were told we would have to join the queue at the door if we wanted to change. The staff were all friendly. Suggest booking before you go.

Great food worth waiting for...

Lovely place, staff are very friendly and welcoming and the food is excellent

Amazing brunch, worth every penny

Great quality English Breakfast, and delicious potato tots. Great service and accommodating staff and a great environment for brunch.

I am most disappointed with Oade Street cafe. I was given an electronic gift voucher for my birthday last year (2023), but unfortunately, being an email, I forgot about it until my friend reminded me and it went out if date 3 days ago. Oade Street were unable to tell if it had been redeemed and therefore would not honour the voucher, which was for £25! My advice is DON'T buy a voucher. I am most disappointed with their Customer Service.

Lovely friendly service and AMAZING food. The only downside is that you can't book a table for 2 so you have to get here early to get one. However, that only confirms just how in demand it is because of the great food!

Top quality breakfast as always.

Excellent. A bit on the pricey side but I feel it's reflected in the quality of service and food. Definitely not a greasy spoons £10 breakfast with coffee! Still, very happy.

Great afternoon tea in one of the summer pods..celebrated my Daughter inlaw to be, hen party. Lovely food and great service. Only one thing I would change is the choice of sandwhich or in this case small rolls..only egg mayonnaise and salmon rolls..would rather have finger sandwhich with more choice of fillings

Amazing venue and amazing food! Love photographing here xx

A lovely lunch served by helpful friendly staff. Definitely going to visit again to try the afternoon tea and a cocktail.

Oad Street never disappoints. The service is always excellent, consistently friendly and attentive staff. The food is excellent; top end of a cafe style. They are WONDERFUL when it comes to allergies and this is the reason we return time and time again. The celebratory brunches are a real treat. You can’t book a table (unless you’re having a celebration brunch). It’s always busy, yet I’ve never waited long for a table. Highly recommended.

nice afternoon tea for me and my friends, but this place is so expensive for what it is. won't be going back. it is an absolute cheek to be made to pay a gratituary charge , this should have been asked if we wanted to pay it, but was added on to the final bill. Felt disappointed overall. Go there yes if you want, but be prepared to pay well over the top.

Went to Oad Street for the first time in a few years, much has changed, service and food still excellent and for this reason I would recommend it. But..... since the redecoration I think it has lost alot of it's charm and cafe was so loud could hardly hold a conversation

We had a wonderful little lunch here, very relaxed and friendly atmosphere. Beautiful food and a gorgeous Mocktail. Wonderful range of food and the outside pods are beautiful. Will definitely visit again.

The pods are beautiful, comfortable and warm, food was amazing and service was beyond amazing.

Have not been there since covid the gift shop is now rubbish

One of the best if not the best Brunches I've had. The Royal Stack was so yummy and my husband enjoyed the club sandwich, very friendly staff and a lovely welcoming atmosphere. 100% recommend.

Lovely little place with great variety and the most delicious food! Prices are reasonable and the service was quick and efficient.

Lovely place for a meet up with friends and a spot of lunch, pods look lovely, wouldn't mind booking one of those in future.

Lovely setting with wonderful food. Unfortunately I heard a couple of member of staff talking and laughing about myself and my step mum which made us feel very uncomfortable. This ruined our first time here and I don’t believe you should ever make anyone feel so awful. Disappointing to say the least.

Had a really nice brunch here. The pod was heated and was lots of food. Genty the waitress was amazing. She went above and beyond to make our experience good. Would definitely recommend.

Top end price for afternoon tea however quality was very good.

Many customers indoor but staff very slow.For this quality restaurant aspect better service.Then I call staff said that I don’t need book because not busy but then we arrive we waiting around 20-30 min to get table.So in this place better do reservations specially if you coming with kids.

Went here for a 40th birthday. Parking was good, bar was busy and swift. Good size dance floor. What more could you ask .

Nice place with pleasant shop. The food is good but the service is poor. Had to wait 20 minutes for a table and was given a small bleeper device although 5 tables were free. We then had to wait for menus and then waited 15 minutes for someone to take our order after I frantically waved. Then we waited 15 minutes for a cream tea and two drinks. Too many young girls who appear untrained and without any sense of organisation. They are friendly but that is hardly the point. Someone with experience should train the staff and set up an organised system. There are plenty of staff but they were all pretty clueless. My husband was a head chef for 40 years in many countries and found the experience dismal.

The setting was lovely vert festive the food was to die for the coffee kept flowing nothing was an issue we had to rake a doggy bag home as couldn't eat any more will definitely be going back and already have highly recommended

Beautiful and peaceful with very welcoming staff

Great food and really nice atmosphere. Will be returning on a frequent basis

Celebrated a friends 40th birthday. The food was amazing and plenty of it, we were able to take home what was left. Would've been better with a few more items to dip in the camenbert, maybe some crusty bread/French stick. Tea was served in a cafetiere which did.get cool quickly but the staff were very attentive and friendly.

Had dog with us so needed to sit in open courtyard, our first visit, surprised how busy for a Monday. Will definitely return

Great atmosphere and food, friendly staff. They have great igloos that are very cosy in the summer and winter! Food was beautiful aswell. We had brunch

What a beautiful hidden gem! The food was fantastic and served with polite and friendly staff... highly recommend the strawberry waffles for a sweet breakfast treat!

Ambience is great. Wide range of high quality food. Very friendly and efficient service. Good location.

Super afternoon tea, including a vegetarian one.

Brilliant everything about it was brilliant

I had poached eggs with smashed avocado on granary. Delicious. Best tasting eggs I've had in ages. Great friendly service, too.

I remember Oad Street being a quirky arts and crafts centre. All it is now is an overpriced cafe with a non-descript gift shop attached. I was quite disappointed.

Excellent parking. Good drinks and food selection. Nice homemade cake menu, with a gluten free option. Friendly service. Quite busy, but served quickly. Lovely atmosphere. Beautiful Xmas displays with decs for sale. Also high quality scarves, gloves. Individual pods in courtyard area if desired, although need to book these in advance.

Lovely little gem in Kent. Perfect for an intimate birthday celebration 🎉

Fantastic venue for my daughters wedding. Blessed with the sun and able to have the ceremony outside. Great location, great service, great staff and fantastic experience.

I just waited for twenty minutes at a table in the courtyard, then when I went to order, was told someone would be with me in a minute (they didn’t want the dog inside), waited another half hour, then gave up. They’re just plain bloody rude.

We had afternoon tea in one of their pods , I can highly recommend a visit , lovely food , cocktails ,tea and coffee . The staff are very friendly and helpful, great for a birthday visit or just having a coffee and cake .

First time of visiting here today for my daughter's baby shower brunch. Beautiful place. Would highly recommend, lovely surroundings, lovely staff, lovely food, everything was perfect...thank you

Cute little place. Coffee is on point and service is friendly

We had a breakfast platter - tasty food but way over priced per person. Food also is small quantities per person. Decor nice but too many tables so difficult to manoeuvre round and so noisy you could barely hear the person next to you. Service was fine but not special.

I've been here twice, and food is absolutely amazing on both occasions. There are no faults whatsoever in that area. I have never had a coffee from ANYWHERE when I didn't need to put sugar in. That was a lovely first. The servers were extremely polite. Don't get me wrong! However, the service was a little lacking, sadly, at most times there were a few wait staff just standing around being idle, not really being proactive during what was quite a busy period. There were two young women who had been there before me and my party had arrived and were still there an hour and a half later as we were leaving, they were sitting on a table for 6. At no point did a server come over and say, "Would you like anything else?" Which could prompt them to either get something else or pay their bill so that someone else could come and sit down. Just a small observation that I think could help. Sorry if that is a bit judgey. Overall 8/10

We had a wonderful late brunch at Oad Street, both the food and drink were delicious, fresh and hot/cold, as necessary. It was a pleasant surprise to not have to add sugar to my coffee and the mojito my sone ordered was described as "the best mojito ever" when my daughter tried it. We were a little disappointed/surprised by the following situations we experienced in the overall service provision. 1. Although we accepted we had to wait for the popular venue, our wait would have been improved in the following ways. a. If we had been given menus, whilst waiting, we would have been able to order our food much sooner after being seated, which in turn would have sped up the whole service operation allowing Oad Street to serve more customers, thus reducing wait times. b. Once handed our buzzer, we were left to wait without any interaction until it buzzed. Had we been asked if we wanted/needed a drink, this would have made us feel more valued as customers and would probably have resulted in additional drinks sales for Oad Street. 2. When we had finished our meal and were ready to pay and leave, we were basically ignored for quite some time. Had we not asked for the check, I suspect we would still be waiting. In fact, one table (for six) with two customers on it had no interaction with the waiting staff the entire time we were there and they had empty glasses in front of them and no plates when we were seated. It would have only taken someone to ask, "can I get you anything else?" to prompt the initiation of the payment process or for the customers to order something else. These strike me as obvious, simple to implement adjustments to their processes.

Amazing food. Lovely staff and a beautiful venue. A great new place to have breakfast and brunch. Will definitely be returning soon! Highly recommended.

Been here for a few events recently and it's honestly the perfect place for a celebration. Just that little hint of something special and always absolutely packed so make sure you book beforehand. The brunch this time was amazing and beautifully presented. Thank you!

Lovely setting on a warm day. We had a pod for 6 of us celebrating a 60th birthday. Brunch was fantastic and well presented.. staff were great and took care of us very well.. all great and just a note , not a criticism, need to tell clients that a gratuity has been added to bill as I didn't read it and almost gave them 2 tips. Not that they didn't deserve it! Enjoyed it all, and our female company loved the gift shop . Thanks guys, we will be back

Dropped in on route to a wedding. Friendly helpful staff. Admittedly it was Sunday morning, so perhaps a particularly busy time. We waited a half hour for food. It was good, but I felt the whole thing was over priced, especially the coffee.

Loved it! We hired a pod for 7 people for a birthday celebration. We had the afternoon tea at £35 each. There was so much food! Service was very good and decor very on trend. We all said we can’t wait to come back. Booking in advance advised as very busy ⭐️⭐️⭐️⭐️⭐️

Lovely atmosphere and setting. Delicious food with good variety including for veggies and vegans. There's also a shop next door which sells lovely gifts.

Nice Place , Nice Food & Good service 👍🏻👍🏻👍🏻👍🏻👍🏻

Stunning seems to be the must place to go ATM. Highly recommend 👌

Lovely food and very helpful staff, will definitely go back

Recommended by our youngest daughter and thoroughly enjoyed. Lovely food, friendly staff and nice atmosphere. Would definitely recommend and will be going back again.

Lovely food, lovely service - very attentive but not too much, plenty of food, great place for our sober hen do!

Lovely afternoon tea in the outdoor pod. Food boards amazing, catering for veggie, vegan, gf and children as well

We came here earlier in the year so this review reflects that visit; had a good browse in the shop & crafts but were tempted by lunch. sadly they had an issue with their hot food service that day due to capacity/kitchen grill we were told, though we were informed right away and were still able to be seated without a booking, despite it being a very busy weekend. We ordered scones, jam/cream and hot drinks and these were tasty and filling; in fact I was very impressed with the clotted cream which was amazing and just like it used to be from the West Country years ago (rather than from those generic little branded pots like you can buy in Tesco). I’d love to be able to buy some and hoping it’ll be the same if we return soon! (I shall re review with photos 👍🏻). The gift shop is worth a look and ideal for an unusual ladies gift/card.