O' Kitchen in Aberdeen City

The food is usually great from O Kitchen but the time frame and delivery is shocking. I assume it's one driver trying to get around. Will be my last time ordering as it's late again. The first time was their fault, but the second, I've only myself to blame. There won't be a third.

Delivery was over 1h. Food was OK.Chips where undercooked too much salt.

We ordered from here before and was really nice so tried again tonight and really wish we hadn’t. Ordered our food at 18:05 but didn’t arrive until 19:50. Almost 2hrs wait and the food was for the most part ok. The chips were very underdone and everything else was pretty average. Considering this was a Thursday night we were pretty disappointed in the delivery time and food quality. Thinking about our last order which was quick and tastier I would say this place has serious consistency issues leaving you in the land of luck if you get a good meal quickly or not.

This was amazing! I didn’t go eat in but got delivery, that’s why there is no atmosphere, the service is low due to the delay in delivery. But the chicken balls ARE AMAZING!!! and the noodle are also fantastic. Gotta say the food is soo good. ( we ordered way to much for 2 people but we ate most)

Food is tasty and staff are always friendly.

Food is tremendous, I moved house recently and I don't like my new closest Chinese restaurant. So I now go to here even though it's 2 miles away from me. Very friendly staff and great value for money (they really pack the food into the containers!) My two kids will tell me straight that they don't like some takeaways but this is their favourite Chinese food in Aberdeen.

What is going on with your prices?! Rediculous now..i will be definitely going elsewhere...be different if the quality and quantity matched....

Loved this place when it first opened however it went downhill; staff on desk were rude/sullen, orders often mixed up and food lacked authentic flavours. HOWEVER!!!!! I've recently returned and on both occasions everything was faultless; staff on desk = charming, orders = always right and ready on time and the meals = hot, fresh, full of veggies and the flavours are back; authentic and well-balanced. Hope it stays this way as I love their food ❤

Do not order from this place and especially do not order the honey chilli chicken! The food was probably the worst I have ever tasted and I will never be ordering from there again. Very disappointed. What a waste of money.

The chips were under cooked very hard service was bad if you don't understand what they say because there English is poor they get angry with you. Will not be going back

Shocking, I tried to explain through the door/window from a safe distance that I was profoundly deaf and unable to ring through an order and that there was no mobile number to text. A very rude man on the counter told me I wasn’t able to put in a takeaway order unless it was phoned through, shut the door and walked away while I was still trying to explain! Never come across such poor and shocking service. He needs a lesson in public relations and disability awareness. I will be telling anyone I know to avoid this place at all costs.

Id recommend driving right past this place they are rude to their customers and the food is shockingly bad. If you want some really low quality food for a premium price then this is the place for you 👍 Customer service = out the window.

Very rude and unhelpful staff. Just nipped down from cove to order chips and spring rolls, went inside to be told I had to wait outside. Waited outside to then be told I couldn't place a order I had to call them. Despite not having my phone. Nipped to another place and had no problem ordering

Worst honey chilli chicken I've ever had. Could have been 2 Iceland breaded chicken breasts with a runny no taste sauce poured over it absolutely no vegetables in the sauce. STEER CLEAR and go to a proper Chinese takeaway folks

Food is nice But such a rude people working there Never again I will buy from them

The food was lacking flavour, the spring rolls were soggy and soup was a few pieces of mushroom and chicken floating in stock. Disappointing! Perhaps we were just unlucky with what we ordered.

The food was good but the customer service was lacking

My go to Chinese takeaway. Always tasty.

Service was great, early actually! Really enjoyed the food.

Have used a lot over the years and not had problems but last night was very disappointing. A few errors on the order which happens but their attitude thereafter was very poor, aggressive and unhelpful, missing items not replaced and a reluctance to offer aN acceptable solution. Also they called me for additional delivery costs Once I placed the order online which had to be paid directly to them over the phone which is strictly against Just Eat’s policy and they are currently investigating further. I paid £6.95 in total for delivery and tip, my mistake in hindsight but be warned.

Do not order from this place. An order was placed through at 5.20pm with an estimated delivery time of 6.25pm which in these times. We got a message shortly after ordering to say the driver couldn't find us and to phone the restaurant but then we recieved a message saying that the order was on it's way. We waited until 7pm when we got a message to say our order was cancelled by the restaurant. When we phoned we were put on hold and then told that they couldn't find us so they cancelled the order. They then changed the reason to that we didn't pay the extra £2 for the delivery , yet the instructions were to leave it for the driver, so this could not be paid beforehand. When requesting if we could get our order, they proceeded to hang up on us. They failed to tell us if they had even cooked the order or when the order had left the restaurant. When we phoned back to make another order, they then hung up on us again. Very rude customer service and no actual reason for cancellation of order. Very disappointed in this takeaway, do not order from here.

Just had a home delivery, food was excellent and plenty of it. Prompt servicein these difficult times Your doing a sterling service. Thanks and keep up the good work

I completely understand in these times that we will have a considerable wait so I gave it 2 hours 15 mins to call to get an update. Let me make it clear that I wasnt calling to complain at all merely looking for an ETA but never got the chance to ask as all i got was can only be described as an absolute rant for me calling with a hang up at the end of if your not happy then get a refund. Let me repeat I wasnt complaining but the telephone manner was appaling!!!

Exceptional food and service! Easily the best Chinese in Aberdeen, excuse the bold statement but its true! Servings are very big, the food is actually consistent which is a major thumbs up for me. No matter which day or which chef is working the food tastes and looks the same. Also the guy on the front desk really is a lovely person. He went out of his way to return a purse that my partner had left on one of the seats, taking full ownership of ensuring it got back to us. He even had it delivered to us as we are regulars and he had our address!

Expensive in comparison to other takeaways

Wow! What a surprise. Really good, a little more pricey than most places, but great food.

Brilliant as always. Quick delivery and lovely food. And the staff are very friendly.

Really love the food for a takeaway. Good level of spice. Lovely and friendly. Reasonably priced and consistently good food. Is now our regular go to

Waited over an hour and half, food was freezing when finally arrived!!, Not sure what arrived as it vaguely resembled anything I had seen before, didn’t have the balls to even try it!!, When called to complain,was advised there was nothing wrong with it!!!, Customer service appalling, almost as much as the slop they delivered!!.

Nice food how ever the chips seemed to be cooked several times and rock hard

Average take away. Been there for lunch. Long story short: will not go there again.

TRY THE CHICKEN AND CHEESE SPRING ROLLS.

Tried this Chinese take away following a recommendation from a friend and also my son whose training centre happens to be next door and it did not disappoint. Food really tasty and large portions. My youngest son tried the medium noodle box which was packed full! He will go for the small noodle box next time. I had Malaysian chicken satay and hubby tried a spicy jungle curry which he asked to be extra hot and we both enjoyed our choices. Will definitely try again for a treat in the future!

Trucker from leeds. Just eaten fantastic food.would definitely use again .friendly staff and delivered in ten mins thank you.

Brilliant food and brilliant portions great value for money 👍👍

Fast hot friendly yummy good prices Gary leggart terrace