Nu Sana in Darlington

First of all, the food and service were really good. We had a small break at the hotel and had been recommended by reception to book a table for evening meal. What let this restaurant down is on an evening it lacked atmosphere. It s hard to explain, but it was very bright and because it was linked to the spa, people were eating in there sat in the spa dressing gowns. Unusual for a restaurant we were recommended to make a reservation for and we turned up dressed for diner. A little mood lighting could go a long way.

Just been for a spa day here, which included a 2 course meal. The girl in the restaurant didn't have a clue, said she hadn't worked there long. Her senior colleague came back from his break and sorted it eventually. Meal was not too bad, I've had better. The Spa treatment was amazing, I've never felt so relaxed since the last time I was there. My therapist was Eva D, and she gave me the best body massage, neck, shoulders, back and hips, and feet, amazing. Then I had the sublime facial, which has left my skin feeling so refreshed. I'd definitely recommend Eva to anyone going there for treatment.

Just had a perfect lunch up in Nu Sana - delicious food as always and professional warm service from Ruth, Maddie & Happiness. Can’t wait to come back!

After a breakfast at the Clubhouse and drinks in the bar we visited Nu Sana for a coffee and desserts. We were treated to a wonderful service from the staff and enjoyed the relaxed atmosphere while devouring a delicious panna cotta and latte. It is a dining experience that you can't wait to repeat!

Booked a family Birthday meal at Nu Sana and what a beautiful experience it was. The service was impeccable as was the food. A varied Seasonal menu and accommodated our children with a kids menu. A wonderful atmosphere with a beautiful view of the stunning grounds. Thank you to Amy, Mia & Lucy and the chefs for providing a lovely birthday plate for the Birthday girl.

Great place to sit and enjoy a different type of food offering, anything from a dirty burger n fries or a more healthy noodle dish. Drinks a little pricey but on the whole my family enjoyed the experience.

Delicious lunch today (27/7). Seabass with rice etc was superb as was the beef pho bowl. Service was faultless. Well worth a visit!

Delicious chicken katsu and beef broth with noddles. Service was excellent. Nice and relaxed atmosphere.

We enjoyed breakfast and lunch as part of our stay at Rockliffe and we were not disappointed. Curried mussels followed by burger for lunch hit the spot. Followed by a delicious breakfast the following morning . Service was on point on both days. I actually prefer Nu Sana to the Orangery for breakfast. Thank you for a great experience

Excellent staff, good food and highly accommodating management.

The worst meal I’ve had in a long time. Went in for a celebratory breakfast and wish I never bothered as it ruined my morning :( Went in I was seating in quick time and the young waitress apologised for the dirty windows which had been cleaned with the obviously wrong chemicals and were smeared to the hilt but that was fine I understand. Drinks order was taken and my mum ordered an extra hot latte and I just ordered tap water as I wasn’t sure yet. The drinks took at least 15mins to come and by that time I’d ordered a hot chocolate. The tap water had the most terrible taste and undrinkable and Mums latte was not a latte ie too strong and was cold and mine was warm but weak of the taste of chocolate and we had to ask for sugar and sweeteners. Food came id ordered the full English and was asked if I’d like toast and what sort so I asked for seeded and got brown (which I can deal with). I had to ask for salt and pepper and butter for my 1 piece of toast which and I was given one tiny pack of butter because they had ran out (surely the kitchen has butter? Just cut a cube off a block?) I also asked for brown sauce which is standard right? The food was cold, old, tasteless and disappointing and feel sick for several hours afterwards. My mum had smashed avocado on toast with poached eggs. The avocado was a purée with the thinnest spread of it and the eggs were nice but cold. I carried on trying to enjoy it and thought I would mention it when they did their courtesy check but nothing! No one even bothered. They came to clear my plate and asked if everything was ok and told them it was disappointing and we were offered a free coffee which we didn’t want as we’d had one already so I thought they would just take one off our bill as goodwill but no. Went to pay and the bill was around £37 and I had a voucher for 50% as a member discount so paid £16.22 was given 1p discount lol walked down stairs and realised I had still been over charged by about £6 so I went back to the restaurant to check and was told I was charged £5.95 for 1 piece of cold toast (bread as it was barely toasted) and condiments so is that salt, pepper and 1 sachet of brown sauce and the sweeteners? By this time I had had enough and wasn’t happy. The waiter had to make us wait to speak To someone for reception I think and had us waiting another 10/15 mins to then be told to take our number and someone would call to refund us what was owed but guess what? Now 4pm and no call! PLEASE DO NOT GO HERE AS ITS WAS HORRENDOUS. This isn’t the first time either as I have been for lunch before and that was tasteless too. Poor service, poor food and over prices to terrible food. I am also leaving as a member as the whole spa is going down hill :( so sad! The only Good thing there are the beauty therapists they are out Of this World so thank you them.

Tried to eat there 4 times. First 3 times I was told they were fully booked despite there being only a small handful of tables with people actually sitting there. Reception had also told us there was no need to book. Got in to eat once, had a poached chicken Budda Bowl. Felt ill about an hour after eating and threw up later on, despite eating nothing else. Recommend not having anything with cold chicken in as I'd certain that was what made me ill, but you probably won't be allowed in there to eat anyway!!

Massively improved on the old restaurant. Loads of choice which is good when you are with picky eaters , good service & an enjoyable meal.

This was the best meal of the entire trip! Caeser salad was good and so was the glass of Whispering Angel

Just leaving a review to say the Korean wagyu burger I had at Nu Sana on Friday evening is in the 'best burger I've ever eaten' conversation. Might not be the best but it's in that area. Amazing.

Staff lovely and the food looked amazing but extremely bland and expensive for what you get. Shame as I would of loved to go again but it wasn’t very nice :(

Visited for breakfast as part of an overnight stay at the hotel. The restaurant is light and airy as it has recently been renovated. We were really disappointed to find the breakfast buffet just a few dishes placed on the bar top. The selection was limited and not what you would expect from a 5star hotel. We ordered a hot breakfast which took over 40mins to arrive which probably was not helped as there was only one member of front of house staff working. The tables are small so not enough room for the plates etc . Overall left feeling like it was a cafe breakfast not a hotel experience.

We tried this for lunch while using the spa and the setting, view and service were good. Shame we had to go for dinner but the food was lovely and we tried the sticky toffee pudding as we spotted it was on the menu at lunchtime.

Had lunch here whilst visiting the spa. The food and service was very good. It allows people who are at the spa to visit in gowns so no problem about getting changed. The Buddah bowls were very good.

Positives - Very nice setting, bright, airy and very well presented. Food was excellent, good portion sizes and really really tasty. Not one person in our part of six had any sort of criticism of the food once it arrived. Negatives - no burger on...

First time we have eaten in her since it changed from the brasserie. Initially disappointed as order chicken satay to be told they had sold out 🤷‍♂️. Anyway went with duck and I was not disappointed. Staff very friendly and attentive. Food was exceptional.

We enjoyed a great brunch of banana and coconut pancakes which were absolutely delicious. So impressed with our choice we decided to leave briefly and return for lunch where we ordered the roast celeriac and apple soup with sourdough bread which again was superb. The...

We visited for a special lunch and had fairly Luke warm service on the whole. The sticky rice was nothing but over boiled rice with the seafood curry and the £3.50 for a 200ml mixer bottle of diet coke as a full serving was a...

Lovely breakfast and healthy smoothie was the perfect way to start our spa day. Service was friendly and efficient. Food excellent. We came back for lunch. Pork Ramen was beautiful and Katsu Curry also a winner. We treat ourself to a glass of Champagne overlooking...

Had a fantastic spa day with lunch in the newly refurbished Nu Sana. I can highly recommend the wagyu burger it was amazing. Service was impecable as you would expect for a 5 star establishment.