Novotel Manchester Centre in Manchester

If i could give this 0 stars i would. Not because of the cleanliness of the rooms or anything but because of how incredibly rude the managers of the hotel are to their workers. They treat them like animals of some sort and give them no respect whatsoever. Im very disappointed and the managers should be sued for their behaviours.

Room 344 - I was a little surprised to find the toilet in a separate cubicle than the bath and sink, but otherwise the bed was comfy, the room quiet and the blackout curtains worked very well. The buffet breakfast was good, and the hotel staff professional and fun. Great city centre hotel

It was a great stay from start to finish, Pasquale & Valeria in reception was lovely and attentive, In the Bar everyone was excellent the whole team looked after us, Jane, Winnie, Joseph & Isaac such great team.

Only used this for conference space for a meeting. Well laid out room with plenty of drinks available. Selection of stationary available. All at a great price. Very pleased

Great central location in Manchester, rooms are very nice and staff very helpful and friendly. Note, if you use the Q car park and are staying for a few days it's pretty expensive.

This was my second stay at this hotel and I had another great experience. The location is fantastic – super convenient for exploring the city. The staff were friendly and helpful throughout my stay. The room was clean, spacious, and comfortable. I did have a couple of minor issues: the TV wasn’t working, and there was some noise from the room upstairs. However, the staff were quick to address my concerns and upgraded me to a different room, which was a pleasant surprise! Really appreciated the attentive service. Definitely planning to stay here again in the future. Highly recommend for both the convenience and excellent service!

Great location, adjacent to China town. Staff very helpful with queries when we arrived

Comfortable room, a good breakfast selection and excellent service from the team. Thanks to all the team.

Great budget clean hotel with really good breakfast it’s a buffet. Staff was nice and we got served immediately. I have been here twice and I want to come another sometime in the future . Other then the towels being hard the experience was great. The beds were so soft and comfy. And the lady was very nice . (5/5)

Here on a course. Amazing three course meal organised by firm at lunchtime. Big dhout out yo the chef. Good refreshments and support from staff during the day too. Thank you.

Excellent quality hotel right in the heart of Manchester. The staff are always very helpful and friendly too.....highly recommended 👌

The first thing I want to say is the rooms. They were fantastic,clean sheets,great tv,lots of space and..It was just like home,even better probably!Also when I first stepped in they welcomed us with SWEETS! You all at Novotel shall have a 5 star review. Lastly, the location was..Ok but our amazing view was looking at ANOTHER hotel, sooooo. Yeah.I would love to come here again in the future.Thank you.

The location is very convenient, the price is reasonable, the breakfast is also good, and all the hotel staff are very kind and friendly. It is worth recommending.

We only had breakfast here and I was not impressed. There were very few vegan options, the mushrooms were barely cooked to the point where I found dirt on them and some of the labels were incorrect.

2 night stay. Fantastic manchester city centre location Rooms clean/fresh modern looking

Great central location with parking more or less on site (just round corner) rooms clean and comfy, always our go to hotel.

The staff is so nice and the service I give them 10 and , the breakfast is also in favor Bar and staff also now how to do it , rooms are also good .

The staff were friendly helpful the rooms were spotless everything you would need. City centre on the door step

Wonderful, responsive service, especially Robin and Joseph. Breakfast rich in variety. Great, thank you!

This is the second time I have stayed at this hotel. Staff- charming, welcoming and helpful. Even with the silliest simple question they are “at the guests service”. Cleanliness- exemplary as far as I was concerned. Room - spacious, modern, comfortable, well appointed. Extras in the bathroom including shaving kit, terrific! Breakfast - perfect English breakfast including black pudding ✔️ Exchange restaurant - perfect for tea, snack, full meal or just hanging out in. After twenty four hours it felt like home, and wandering in and out felt relaxing. I was both working and had a bit of “holiday time” and the Novotel hotel balances both sides of its functions with equal ease. Final words? Thank you to the friendly staff. ✔️

Great evening at the bar! Fantastic team! Thank you Stan, Rodri, Ritche and Jane! Great job!!!

I stayed at the Novotel Manchester Centre for two nights when attending a conference nearby. The staff were lovely, very welcoming and friendly, and all the check-in, check-out processes ran smoothly. My room was very clean and spacious, and the bed was super comfy! Blackout curtains and a perfect sleep made me not want to get up in the morning, but alas I was there on business and not able to sleep in too late! I would definitely stay again, and would recommend to others based on the location and quality of service. I didn't have breakfast but I did have an evening meal there one night; I chose fish and chips and it was delicious. Thank you to all who made my stay seamless and enjoyable.

The receptionist is very friendly and helpful especially Ibrahim, he helped me throughout my check in process and luggage storage

The staff at hotel is really polite and friendly.

Faris on the reception is incredible, good hotel and good stay. Highly recommended

We had a wonderful stay for 2 nights. Mr . Pascal at the reception was very helpful in guidance. He is a superb host. Thanks to the entire staff for making our stay memorable

Very good hotel, highly recommended!

Nice staff. Clean and spacious room.

I stay here each time I go to Manchester as my Son lives there and usually its great but this time it was just me and my 2 daughters and I had to pay for 2 rooms as the app wouldn't let me book for 3 in a room even though it caters for 4 people. When i got there I explained that I only needed the 1 room but as my daughters are over 16 (19 & 21) that we couldn't have 1 room as the sofa bed is small for an adult which is absolutely ridiculous!! The sofa beds are in fact the same length as the beds and I told her I would be sleeping with my kids regardless but she wouldn't issue a refund for the 2nd room. They also put 1 room on 1st floor and the other on 3rd floor so I dragged the cover and pillows down from 1 room to the other and stayed on the sofa bed which was in fact plenty big enough and I'm a big lady. So all in all a room was left empty all night and a waste of over £100 when there was a simple solution to the situation. Maybe its time for a change in venue in the future 🤔

We stayed with ye for 3 days and it was a great trip. The hotel was lovely the staff were fab especially Rodrigues, Ralph and Stan. Will will definitely be back.

Very enjoyable, Chef ion And Joseph Water, excellent thank you for your hospitality

Faris on reception, Ion (chef) and breakfast team - Robin, Fily, Joseph and Ritchie were all very friendly and helpful. Ion cooked 2 perfect poached eggs and I was really impressed by all the hotel staff. They were lovely even though the hotel is busy.

Such a lovely hotel with great staff. Pasquale and Yassine were on reception when I checked in and couldn't have been any more helpful. Such lovely people and very politely answered all my million questions!! Great service. Thank you

Perfect if you need to be in town centre.

Excellent hotel! Ideal location! I'll be back

À special thanks to Fily for her professional approach and warm welcome.

Exceptional staff especially Halima who went above and beyond

Great breakfast. Robin, Joseph and Bridget were very helpful

The food here is a stand-out element. It appears to be cooked to order on premises, rather than bulk-made and heated like so many other hotels these days. The wait staff were also very helpful and attentive.

Good location and impeccable hotel. Smiling and helpful personnel.

Great hotel, room was very clean and both check in and check out staff were very friendly

The hotel was nice, clean and centrally located. We stayed with 2 children and enjoyed it.

Stayed here one night. No mains water from 7am until after 10:30am. No apology or attempt to provide at least some bottled water to the room. No apology at check out or offer of compensation. The staff in this hotel really do not give a damn.

The location is good, walking distance to everywhere, breakfast was very bad

This is a great hotel. Really well located, surprisingly quiet and the room and food very good. Both my breakfast and evening meal were spot on - in fact the fish and chips was very, very fresh and tasty. The service too is excellent and Valeria on reception was super helpful, with lots of smiles and just delightful. What a gem.

I stay here every week now for over a year , staff are excellent . Efficient and friendly , hotel is well kept , clean and the food is excellent . Super location

Stayed here and Kit at the reception was extremely helpful.

Great hotel, close to what we needed, friendly staff. Comfortable modern facilities, had everything we needed.

Great place to stay if you're looking to be in the centre of town. The staff are very friendly and helpful, and the breakfast surprisingly good. Occasionally we had an odd smell in the rooms, but nothing too bad. I would definitely stay here again.

Always ask about parking before booking as it can cost more than the room. Shady streets and not safe location

Staying here for a gig. Food really good. Served by Dominic and Stan. Great service. Lovely guys.

Great breakfast and helpfull staf Joseph Juna Robin thank you.

Dominic and his team are exceptional as always when we visit the hotel.

Just had another amazing stay! We were upgraded to a fantastic family room for free and the staff were as friendly and welcoming as always. This hotel is definitely my top choice for stays in Manchester!

We booked their meeting rooms for 3 weeks. Lovely team who did everything we asked for exactly how we wanted it. Food was excellent as well! Special thanks to Halima and Juna who were very supportive!

Awesome service. From the beautiful front lady Filly, to Juna who was up and about assisting us with everything, to the ever smiley Robin, this is an experience you don't always get. It's one thing to pay for a service, what you can't pay for is genuity. Bless them all. They made my morning. 💋

Stayed in the Ibis had breakfast in the Novotel Great staff service and breakfast Thanks Fily, Juna , Robin

amazing stay, staff are really kind and professional, 10 minute walk form the train station. 5 minutes to the theater. china town right next door. would definitely recommend breakfast

The hotel is well located. The rooms are spacious and clean. Very pleasant welcome. Very good varied breakfast.

Lovely hotel and lovely breakfast, Joseph, Robin, Rily and Ritche were excellent! Thank you

Visited for breakfast buffet on three occasions. Friendly, efficient staff. Good was really well done, though more veggie and vegan options, including more fresh fruit, would improve the choice.

Service delivery was professional

Excellent service. Stan made us and our children feel very relaxed down at the bar of the hotel.

Fantastic service, great central location & lovely clean & modern rooms. Thank you Novotel Manchester centre for a great start to our holiday.👍🏻👍🏻😃🇦🇺

Very dirty , poor and bad food , location is gd somehow

Excellent Service! And the breakfast was an amazing experience thanks to Juna!

Loved this place, the staff were fantastic, nothing was a bother, we needed some more pillows and within minutes a lady came to our room. The room was clean and cozy, also had a little fridge, which most places don't. Very central, so close to shops, restaurants e.t.c. Breakfast was lovely, fruit was so fresh. It's like they had thought of everything. Being vegetarian I asked for veg sausages, which again were there in minutes. Would highly recommend the place.

The hotel's location in the city center is excellent, as it is within walking distance of everywhere. The staff members are very friendly and helpful. I want to express my gratitude to Maggie and Kit for their assistance during check-in and for patiently explaining the hotel facilities to me. As a tourist in Manchester, they also shared valuable information about the city, which has been incredibly helpful for my visit.

We used the Novotel for our church's (PETRA CHRISTIAN CENTRE) Festival convention. We used the Whitworth room. It had writing materials and writing pads. Still and sparkling water with more than enough glasses. Their screen and our system were able to connect without hassle. The controls, such as temp and volumes, were easily navigated from our phones. The rooms are well padded and sound-proofed. We were able to praise and worship God comfortably.

It was a good experience, Beautiful hotel in an excellent geographical location, I would like to thank the reception staff for their cooperation, especially Mr. Yassin 👍🏻

"I had an absolutely fantastic stay at this hotel! The service was impeccable, the room was comfortable, and the amenities were top-notch. I can't wait to come back!"

Lovely hotel, clean, stylish & friendly staff

Good location! Clean a 7 out of 10. Reception, staff not too friendly except Yassan.

We found no water in the room , no phone to call the room service and front desk, in the bathroom there were no kits. The front desk were friendly and helpful, the location is 8 mins to the center

Very pleasant, airy bedroom with a generous queen bed. Upgraded at check in for a birthday weekend. Room was very quiet despite a pretty busy corridor. Staff were quick and had good Chinese new year recommendations and advice.

Nice clean room. Friendly staff. Quick check in and out

room was a little tight on space and we could hear another room quite often.

The hotel's location is perfect for a city break as it is in the very centre of the city of Manchester. You can use public transport to get anywhere from St. Peter's square next door. Generally the staff was kind & helpful, the room comfortable, the breakfast very good.