Based on 2.105 opinions finded in 3 websites
Based on 2.105 opinions finded in 3 websites
Opinions
Food was cold was meant to have fries only got chips no chicken nuggets and no can of coke
jo . 2024-05-20
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The food was very very good but ordered extra toppings on pizza that we didn't get. Gutted because food and service is normally brilliant.
rebecca . 2024-04-25
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we ordered a plaice, but this is the second time we got a cod again instead, so very disappointed. we wont be ordering again from you sadly.
Rachel . 2024-04-11
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We ordered from here a lot and the food is always great, but please be aware that they regularly set the order status as "delivered" up to 15 minutes before it's actually delivered, presumably to hit some sort of target. The food is always good but you should probably be aware of the premature "delivered" message
Dan . 2024-03-28
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we received a cod and not a plaice as ordered. chips were soggy with some black bits on some, these ones had to be thrown away. weve had nice meals before, so we were a bit disappointed with this one.
Rachel . 2024-03-23
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Fab !! Only place in Worcester that hasn’t upped their prices. Great quality food 👍🏼👍🏼 and affordable !!!!
Kate . 2024-02-24
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as always unbeatable pizza loads of topping great price and prompt delivery 👍🏻
carole . 2024-02-15
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I enjoyed the food and was very happy with the delivery time. The delivery person was very apologetic about not having the right dessert I ordered, but I was very happy with what was chosen and how
Claire . 2024-01-20
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Ordered a kebab but it didn’t come as a kebab, instead it was a salad with meat. I asked for chilli sauce which usually from a chippie means sweet chilli sauce so it was hot sauce salad with meat
Jonah . 2024-01-20
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The fish tasted horrible. The chicken nuggets was cold and so was the pizza so not really happy
jo . 2024-01-14
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My kebab meat was stone cold!!! It was covered in chilli sauce.No option to ask for a tiny bit of sauce, the chips were covered with black bits which normally someone takes out before cooking .having worked in the trade for years ! It’s the worst take away Iv had in a long time
Kim . 2024-01-06
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Waited 1hr20m & paid £11 for Half-cooked mushy chips (supposed to be fries) 1 of 2 pieces of fried chicken with no fried coating on it & no can of Dr Pepper I paid for NEVER AGAIN! Will be contacting PayPal for refund
Adrian . 2024-01-02
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Batter stuck to the paper so much so we had naked fish….
Lucy . 2024-01-01
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Pizza machine was broken, that’s the only reason it was late. Still got our pizzas though. 😁
Shelley . 2023-12-13
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Always a great meal from Luigis’
Lee . 2023-12-11
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Shop forgot some of the order after double checking order 1 item was missing
Matty . 2023-11-17
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Decent enough altho chips barely cooked
Paul . 2023-11-12
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Food quality has improved since the last time I ordered, the fish and chips was to die for and the delivery girl was really nice!!
Alberto . 2023-10-20
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They delivered my food early and the food was delicious
Caroline . 2023-10-11
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Hopefully just a bad night. Unfortunately the chips were undercooked and still hard and the fish tasted awful. This is unusual as I’ve ordered here before and had fantastic food.
Aiden . 2023-10-10
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Food was half an hour late,and 50% of chips were hard or black
Brian . 2023-09-14
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Delivered on time, lovely quality food and nice and hot! I always use Luigis😊
Joanne . 2023-07-31
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Incredibly rude delivery driver, not only was the food late he called me to come and get my food because he’s “not insured” to come into a block of flats. When I told him the regular drivers do come in, he told me he couldn’t get in. He did not press the buzzer to be let in!!! Proceeded to argue with me about whether or not he is insured to come in, never an issue for the regular drivers. Luigi’s need to change back to their regular drivers.
Suki . 2023-07-26
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Delivery driver couldn’t find our house. My husband had to go out and find him. The food was cold because the driver parked too far away and walked to our house. We had a tiny portion of chips, we normally get a good portion. Did not enjoy eating it tonight. We order quite often and the food is normally really good.
andrew . 2023-07-01
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Usual delivery guy, always super prompt and super friendly. Food was up to its usual exemplary standard, well done!
Charlie . 2023-06-29
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Great food sometimes the pizza base is very fin even if you go deep pan. Only the delivery time let's this place down
Louise . 2023-06-23
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Food was not great at all we had chips that was delivered hard saveloy was rock solid and food was definitely not worth the money or for defiant should have never been sent out to anyone absolutely disgusting
Ceejay . 2023-06-19
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Horrendous value for money and service. Zero Stars! - Order took 2 hours to arrive. False promise on delivery times via the app and over the telephone - first time that I have ever been given ‘fries’ instead of chips, alongside my cold fish! - A large curry sauce filled half way
Sukhraj . 2023-06-11
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The food here is so good 👍 Will not go anywhere else for pizza.
rebecca . 2023-06-10
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Frozen pukka pie literally frozen still chips that greasy bag was see through
Jody . 2023-05-27
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Best pizza ever! Seriously great! Thanks
Stephen . 2023-05-03
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The batter on the fish was very pale and very thin. Doner wrap was not worth asking for salad and the meat was very spicy. Chips wasn't cooked properly curry sauce was very strange and watery mushy peas had no taste. Then had missing items. And took far to look for a delivery. Was not impressed and would not order from here again. Probably worst chippy in Worcester.
Stephanie . 2023-04-27
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Delivery was on time. Pitta bread and no nann bread mix kebab full of just red meat sausages are hard. Chips was ok rest is disappointing
natasha . 2023-04-16
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Asked for doorbell not to be rung... It was rung, scared the dog and woke the baby Food was cold by the time everyone was settled again Good food though
Thomas . 2023-04-14
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I ordered a mixed kebab on Naan but got pitta instead. If I wanted pitta I would have ordered pitta. If naan is not available don’t advertise it. Very disappointing
Suki . 2023-04-13
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Always delivered early by friendly and polite drivers. Food is always well wrapped and hot. Great quality and tastes great.
Charlie . 2023-04-03
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Great food. Was hot tasty and exactly how it was meant to be. Would definitely recommend.
Philip . 2023-03-27
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Food tasted nice but was cold when it arrived
Sarah . 2023-03-25
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Not chippy chips, they were frozen ones plus expected a bag of chips but they came in a box. I ordered a large fish but it wasn't very big at all. Not great at all tbh
Stacey . 2023-02-26
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Absolutely amazing could do with abit more mayonnaise on the kebab
Christine . 2023-02-12
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Good portion sizes. Always a winner!
Joanne . 2023-02-11
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Great food, as always. Tasty. Tried the chicken quarter pounder for the first time. It was amazing. Fresh chicken used. Highly recommend.
Shelley . 2023-02-11
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Always enjoy luigis, pizza especially good
Thomas . 2023-01-29
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Food was ok when it arrived but it took almost two hours to arrive.
Beth . 2023-01-19
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Food was all fresh and tasted great. Delivered 10 mins later than the time given but still great, will order again.
Laurie-Anne . 2023-01-09
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Waited nearly 2 hours for food. Ridiculous
Deanna . 2023-01-02
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Still waiting hasn’t turned up !
Umor . 2022-12-17
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Think it’s time to find somewhere else as chips are very poor lately,some chips are black and too many hard bits
Brian . 2022-12-12
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Late a lot lately and chips had lots of hard bits
Brian . 2022-12-10
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As always the pizza was excellent. The portions were good and price was very reasonable
Carole . 2022-12-03
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was missing a can of vimto but driver gave back a pound..
ROBIN . 2022-12-01
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Food was nice, driver was super friendly.
Ollie . 2022-11-28
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Very good, quick delivery, great food thank you
Iain . 2022-11-28
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Food was dripping with grease, battered sausages seemed stale and fish was soggy
Laura . 2022-11-21
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My order was very late. The order was also (only slightly) wrong but I lost out on moneys worth because of this. I tried ringing to ask about my late order incase it had been delivered to the wrong house etc. but they wouldn’t answer the phone for over 10 minutes.
Tara . 2022-11-15
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Great food and quick delivery.
Shelley . 2022-11-11
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Food arrived quickly however was cold, not very good quality and missing a pot of sauce.
Siân . 2022-11-08
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Disgusting Cold food Ordered a quarter pounder chicken burger and got three overcooked chicken strips and a hard bun Undercooked chips
Faye . 2022-10-30
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The chicken kebab meat was cold. Chicken was also very grisly so unpleasant to taste ! I don’t usually have kebab and thought I would try it! Fish meal was good
Marrianne . 2022-10-24
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Food was cold and poorly presented
Kay . 2022-10-21
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We ordered deep pan and recived thin crust which was disappointing. It was still nice but we definitely prefer deep pan.
Karen . 2022-10-09
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Ordered twice now, really can't fault this place.. cracking chippy and they make banging pizza.. thanks guys
Jake . 2022-09-29
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Great food good price. Nice and early. Will use again. Thank you 👍
Debbie . 2022-09-19
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Absolutely amazing food, driver was friendly and polite
donna . 2022-09-10
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My wife ordered the 2 piece southern fried chicken with fries, and received spoiled chicken with chips. Not a pleasant experience ordering from here and won’t EVER be using again…
Andy . 2022-08-28
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Can never fault Luigi's! They're my go to when feeling a takeaway!
Emma . 2022-08-13
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Chips were soggy and stuck to paper but otherwise good service
Joanne . 2022-08-13
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Food was disgusting, plastic in our food and chips undercooked made us unwell
Isabelle . 2022-07-19
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Ordered large cheesy chips which was £4 pound plus. Thought it would be a big portion for my kids to share. I received a small tray of fries with a bit of cheese plus my potato fritter was missing. Phoned the restaurant to ask why my order was wrong and why I had cheesy fries instead of a large cheesy chips. I was told that they run out of chips at the time, so obviously they thought it would be acceptable to send about £1 worth of fries for kids to share. Joke!!!!
Laura . 2022-07-15
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From accepting my order til my food arrived took nearly 2 and a half hours, food was cold, cheesy chips were rock hard cos all the cheese had set. Literally inedible.
Luke . 2022-07-10
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There is no experience to tell. You confirmed my order, took my money, told me to "Enjoy your food". My order did not show up and when trying to contact the store received no answer... So I WILL be expecting a Refund!!!
Tomas . 2022-07-10
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Portion was massive and sooo tasty ! Thanks
Bev . 2022-07-09
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Just not to a good standard. Chips were okay but everything else was poor, wouldn’t eat here again
Eben . 2022-07-03
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Driver didn’t want appreciate what I said don’t think he spoke much English unfortunately I said Thankyou and he just looked at me
Chris . 2022-05-24
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App said food had been delivered when we were still waiting. Chips were good.
Kirsty . 2022-05-22
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The wrong flavour ice cream was delivered & the battered sausage was very over cooked. 😬
Nikki . 2022-05-15
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Tried to call but seems the phone was put down. I’m really not happy with my order tonight! The food was not cooked properly and I would like a full refund please. I’m really not happy with this. I have taken pictures so if you need the proof I have it. It was good and quick delivery but I could eat any of it.
Syruss . 2022-05-10
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Good pizzas with plenty of toppings. However, the donner kebab was the winner.. outstanding! All arrived on time and was hot and delicious!
Adam . 2022-05-07
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I ordered a chicken donner and naan and got delivered a chicken tikka with naan and my grandaughter doesn't like spicy food and also had a fish and chips the fish was nice but the chips were dry and no good and also I cant email
Teresa . 2022-05-05
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Kebab was tiny,more like a wrap. Chips were cold. Very disappointed customer
keith . 2022-04-30
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The food was very good but we ordered potatoe fritters and got a small portion of chips.
rebecca . 2022-04-29
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The delivery driver left before we got downstairs so we haven’t got our food.
Molly . 2022-04-29
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Chips were under cooked, they were hard in the middle. One order had the wrong fish. Not the worst food . In no rush to order again though.
Martin . 2022-04-28
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Ordered steak pie and received chicken.. chips not cooked properly and although I left a message re address delivery driver still went to the wrong address.
Samantha . 2022-04-23
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The was no kidney to be tasted or found in the street and kidney pies. The chips were undercooked, hard and cold. I won't be using this service again.
Chris . 2022-04-12
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Food was nearly half hour late. Took hour and 15 mins from order time to delivery. Phones to ask where food was and man on phone very rude. Delivery guy was lovely very polite and friendly. Chips not the best tbh, could have done being cooked longer and drained properly. Rest of food absolutely fine, all food was hot.
sean . 2022-03-06
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The food was uncooked, it was that bad my dog wouldn’t eat it, and I asked for a king size kebab and the size of it was small enough for a child, I will Never be ordering from there again
Megan . 2022-03-03
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Personally won't order from here again curry sauce was very runny chips were okay and the battered sausage tasted a bit odd
adam . 2022-02-07
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The chips were hard in the middle and really greasy😭😭 didn’t eat them
Alison . 2022-02-06
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Absolutely shocking service rang up asking where my food was to be spoken to by a rude bloke with no manors, food come stone cold large chips was the size of a cone of chips and it was a hour late. If you can’t get it delivered don’t take on the orders
Kane . 2022-02-05
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Best food in a long time. Hot and loads
Elizabeth . 2022-01-27
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Sorry to say Sausage and Roe barely warm
Joannie . 2022-01-16
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Fish wasn’t very tasteful. Tasty bit weird. Didn’t eat the fish. Orders dips also and didn’t receive them. Everything else was nice and restaurant listens to the notes I left also.
Storm . 2022-01-09
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Large fish was the same size as the small!
Sukhraj . 2022-01-06
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Ordered fries however when I received my order I had been sent chips. I called the store and spoke to a very rude gentleman who explained they had ran out of fries so had sent chippy chips instead (which I don’t like). The gentleman explained he was unable to ring me to advise me as just eat do not give him my number and then in another breath said he called me but it’s the wrong number? (I order off just eat regularly and my correct mobile number is saved) The man was extremely rude and stated he was unable to offer a refund unless he collected the whole order and was very confrontational. Very poor service and food quality & I will not be returning again!
Becky . 2022-01-03
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We were missing a can of vimto
Kim . 2021-12-20
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Best kebab we have tasted so tasty thankyou.
Katie . 2021-12-17
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Was looking forward to the food the fish and chips was nice and the mixed kebab, but tbh the battered sausage was dry and tough and the bbq wings were tiny and was missing a fritter but like I said we enjoy the main food items.
Josh . 2021-12-09
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Food is awful, Meals cold and not as should be, chips are not chip shop chips and large certainly wasn’t large, they were a soggy skinny undercooked mess of half frozenness. Really poor wouldn’t recommend to anyone save your money beans and toast it is..
Joshua . 2021-12-08
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Didn't have what I ordered so they substited my plaice for cod which is cheaper so I lose a bit of money. The fish was absolutely drenched in greasy oil I had to sit it on paper towel for a while. Even that didn't help the batter, it got soggy and lost its crisp. The rest of the food was fine.
George . 2021-12-08
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339 Opinions
Haven't used here for bout 2 years since I moved, have to say never again, ordered lg mixed meat and chips and salad and a battered sausage, chips were under cooked, meat was cold and sausage WELL I wouldn't even give it a rating absolutely tasteless. Mother Hubbard's has nothing to worry about, they will now be my number 1 for a chippy in Worcester. Well I see you replied, I was served just after the chap in the Webb's garden centre top, when I spend over £12 on food I expect it to be at least warm, it seems to me that the delivery guys are more important than the walk ins, enough said and also make sure your staff don't have black nail polish as it's basic food hygiene!
284 Opinions