Nirala Sweets in Hounslow

Nirala Sweet Tooting shop I bought a cake yesterday from Nirala. The one in Tooting…. it was totally rubbish and out date. The cake was not fresh and the taste was horrible it was so bad we can’t eat the cake . We through all the cake in the bin. When I asked the man there if it is fresh he lied to me by saying it is fresh. I don’t recommend anyone to buy cake from this company wast of your money and you feel insulted in front of your guests . Never and ever buy anything from them they sale the out date items to you

This is the most terrible Turkish tweet I’ve ever had or seen. Please don’t ever go and spend your money. Disgusting 🤮 🤮🤮

this was my first time ordering cake from Nirala sweet shop in Hounslow.i ordered fresh cream cake with fruit in side the cake. i was worried as it was my daughter's 15th birthday and we had a big party. staff were very friendly,and helped me a lot to chose. the service was great, the price was great, and mainly the test was more than great. all my guest took the name and address to order in the future. i strongly recommend

I visited the southall branch. I've given one star for the fact that the food quality was good. Other than that, the place is run by disinterested, useless staff who believe they are doing you a favour by selling to you. We were stood by the cakes, deciding on which one we would like. Suddenly the guy at the counter said, are you going to buy, i need to go on my break... Oh I'm sorry to disturb you in your shop and want to give you my money. Don't let me get in the way of your schedule... Needless to say, my good money will NOT be spent there again.

Nirala Sweets Hounslow Disgusting service 875840160 Short asian woman saw me waiting standing asked who's next walked off and served someone else. I shouted I'm next the other two shop keepers they just stood there watched said nothing. I walked out the shop as I won't be treated like that and I will give my money to Ambala instead This took place at 4pm on 21/01/23 Unprofessional Poor service Learn some manners

Their cake sweets and customer service specially vandana was amazing . We would appreciate their service and will definitely visit again .

We were visiting lots of shops in Hounslow to occupy our grandaughter, whilst babysitting, decided to pop and in to take a look at the wide range of treats. The staff were very accommodating and even gave us a free taster sample. We will definitely return and buy some.

Absolutely disgusting and vile. Sold mouldy sweets to us yesterday. Is there no inspection officer to come and check the food they are selling? Ghastly

I wanted to order a cake and checked the website for prices and design. The website looks like it was created by a 10 year old. Totally unprofessional. No cake design or process. I called the Hounslow branch and asked them if they could direct me where I can check the cake design. The lady, with poor English could not understand what my request was. She passes the phone to another gentleman with poor English. When I made my request, he simply said ' Call the head office ok!' and slams down the phone. These grey imports need to realise we are in England and not in Pakistan!

First would like to say the sweets I had there had good taste. But looks like the staff attends to you based on your attire and the extent of the sweets ordered. I felt rude when the staff suddenly asked me in a rude manner that what we want to pack while me and my kids were looking at the sweets in the stall to select. I should start looking for another shop to get some good sweets and a place who respects customers. What this shop lacks is respect and customer service.

Went to nirala sweets Hounslow. Great service and quality experience. l had took 5 kg basket of bakery stuff. Very good value and the way they decorated it was awesome. Strongly Recommend to everyone.

The worst indian sweets I have ever eaten, and it was so expensive too. We had to bin them in the end.

I came here for a large cake for 1st anniversary and we were served by Mr Sohail, the cake quality is so fresh and taste is amazing, they paid attention to every details we asked for and served us very well. We are very happy with thw experience MUCH RECOMMENDED

There is nothing that beats Nirala when it comes to birthday cakes. Every occasion we have in the family the cakes are from Nirala. Me and my sister bought a black forest cake on Saturday and it was absolutely delicious and fresh. The staff was very helpful and kind. Definitely going back again. Thankyou for the great service and delicious cakes.

Worst staff ever seen I would say i never ever had worst service like nirala sweets green street. The staff is so illiterate to understand . Worst customer service . Poor management with no manners and no respect . So if you are visiting them please be very careful of your own respect because they don’t have any idea to treat their customers with respect . The cakes are absolutely rubbish . They are selling old stuff . I reported already to health and safety to newham Council and I hope council will take action against management. Please please don’t trust on cakes and sweet .

I bought half kg mixed Mithai in tooting. Everything was fresh and the sales assistant was very polite and helped me select the popular sweets.will definitely order again.

Bought RASMALAI alongside some other sweets. Very disappointed with the RASMALAI. Don’t know how they are in business. Local authorities must do spot checks on them and test prepackaged RASMALAI. I’ll inform heath and safety about my experience

Never buy cake slice from nirala green st absolutely rubbish paid 1.75 each bought two waste of money

went to buy a birthday cake for my husband. The man who served us made us wait 20 minutes to write some icing for our cake, there is hardly any staff in the shop. He said He was quickly going to serve the customer who came after us and took a very long time. When approached he was very Unprofessional and rude. There is a lack of staff who are not trained professionally I wouldn’t recommend anyone to go...Don’t waste your money

We have been to Nirala twice now, having never tried Indian sweets before. The first time we went, the gentleman at the counter gave us a selection of sweets to take home for free! The second time we visited, I paid for a few different types of sweets but I wasn’t sure which to pick as there were so many different kinds! The same gentleman as before served us and he was again very polite and kind and suggested numerous different types to try. On both occasions we experienced excellent service, and the sweets are definitely worth trying as they’re very tasty!

I visited here shop is very neat and clear. Rus malai is very nice and Barfi is also good. There Samoosas are very tasty but sweet is very expensive I don’t know why?

If Indian and specifically milk is your preference, look no further. Nirala has got the tastiest and sweetest desserts. Ranging from gulab jamun to pedas to jalebi. They’ve got it all

Good quality Food. However, long waiting time for staff to serve. There were queues and the staff was just wondering about. Rude staff when serving as well.

Prepacked rasmalai was sticky and stale taste of milk inside plastic container, outside cardboard packaging was marked long date on it... Cheating

Bought 2 packets of pre-packed Rasmali, 2 packets of Rosagulla got home and they had all gone off. Travelled from Liverpool couldn't return to shop to complain. Absolute rubbish, avoid at all cost total waste of money and time.

My brother ordered and paid for a birthday cake which he never received, also staff at the nirala Stockport road Manchester are the worse and rude people. Never buy from there. They sold our birthday cake and didn’t even give our deposit back. One of the worse sweet shop we have ever been too, never again and avoid at all cost. Thank god sanams offered to give us the cake for my nephew’s birthday. Never again we will visit that scum place

I bought some biscuits from nirala beehive lane.

We go to Nirala over the weekend. Every Sat and Sun, they serve a yummy breakfast of Chole puri and halwa. A large plate costs £13 (comes with 8 puris) and small one costs £7 and comes with 4 puris. The helpings are very generous and the taste is extremely delicious. We have been there numerous times and the taste has always been the same. The place is simple and service is good, but you wont go there for either. The only thing that you go there for are the 2 dishes that I wrote about. And it is the same 2 dishes that will make you visit again and again. A total value for money breakfast.

Excellent food and sweet shop all round and decent on price, always had good products even though the service could improve a little.

Absolutely disgusting taste. Cakes are horrible and tasteless. They add loads of loads sugar in their products. Sweets have a horrible taste and smell. I have been there 3 times to check if they have improved but every time i have been there it was more disgusting. Please dont waste your money. If you want to eat cakes or sweets then there are other NICE SHOPS are in the area like Ambala gourmet or cake box.

Was OK.. simple breakfast. Puri was a little oily, halwa quite light not too heavy, chana OK too. Service was fine. If you're looking for a no fuss simple breakfast Pakistani style then you won't be disappointed.

They don't know how to make channa curry for puri, it tasted like several chickpeas in warm water with raw onions and spices, if you want to eat proper halwa puri of pakistani flavour, go to Karachi Cuisine in Norbury, their taste is authentic pakistani halwa puri chana, These Nirala ones don't know how to make it. Also, there was no disposable cups available, they end up giving us tea in mini espresso cups. Puri itself was not too bad and tea was good and halwa was average. Disappointed with Chana curry totally

Esta es mi crítica de los mapas de Google.

lots of variety and value for money... definetly recommended for indian sweets. Also good option for brunch

We been here a couple of times for sweets and decided to try halwa poori which is Indian breakfast. However, it was very disappointing poori was thick, heavy and soaked in oil. Chole were very blend and were no way close to actual chole more of a canned chickpeas cooked in some gravy. Halwa was ok but you can avoid it.. we have tried some Indian sweets, they are ok but I feel that pricing is a bit dodgy, if you are buying sweets make sure you ask for price and always buy 250gms/500gm/1kg etc portion don't go piece wise as they will overcharge you.

Estoy tratando de controlar mi peso pero no puedo resistir el sabor de Nirala. Me encanta el Kala Jamun y albaricoque Halwa más.

Dulces que venden comida caducada es Nirala que está a la izquierda en el mostrador y frigoríficos para número de días sin ser eliminados. La comida no es apto para niños y adultos. Compramos una tarta de cumpleaños, la crema crema ido y gustos de...

Un buen lugar para South Asian dulces, postres y aperitivos como samosas; tienen pasteles preparados en una variedad de tamaños que hemos comprado o intentado en muchas ocasiones, que están muy bien.

Experiencia horrible. Yo y mis dos amigos fuimos y probar a ir en la primera planta. El camarero nos impidió que no hay arriba de descanso. De hecho, había asientos en la primera planta. Como estamos en mitad de camino cuando estamos parada para ir más lejos. Pensamos que puede ser asientos reservados. El camarero nos ignoraba. bajamos esperar por él y que cuando llegó a pido podemos sentarnos en la planta baja para Puri halwa. que Él haga que dan ya no le gustó a servir y ya está cansado. Y con tono bajo dicho okie. Nos sentamos para 15 minutos nadie vino a tomar orden. Fui al mostrador y pregunta, y dijo que el chico del mostrador uno delgado con pan ligero está acabado. Cuando dije ¿por qué no decir de primera. Él era bastante obstructivo y groseramente dijo bien se sienta en su propia elección no fuerza ... Y lo que él reír a mí, ya que estoy pidiendo comida. Me siento dis respetuoso, avergonzada y abrazo delante de otras personas. Esta no es la mejor manera de tratar a sus clientes.

I was in Hounslow on Saturday Afternoon. Saw this shop and went in to buy some Sweets. Not one of the best ambiance in the store. For 15 minutes I was wondering in the store, before someone approached me though they were no customers in the store. I asked for a common specific sweet, the person didn't know what it was and went to ask some-else and he didn't know either.I could have left the store disappointed, but decided that as I was there, I purchasedsome sweets, which I asked for 250gms of chocolate product.The person went to his colleague and started making fun, which I could over hear"250gms great sale". First of all they should get their house in order. They don't understand the product they are selling, plus a sweet shop hasn't got a popular sweet, which they don't know what it is?One should remember that a customers has made an effort to walk through door and should be respect irrelevant of what they purchase. The product may be great but if the customer service is poor, survival is questionable.It is the same quality of service in the Southall shop.The only shop which values its customers is the one in Green Street.This sort of places do slowly disappears, because of poor customer service.

Their methai is the best, not too greasy like other places. Any excuse I am At nirala. The staff are friendly and the service is very efficient. Wish them all the best.

A very nice clean place with amazing sweets always fresh and well presented. The staff is always nice. If you are in the area give them a try.

Poor customer service, filthy staff with bad attitude.The place is being run and managed as it was in Pakistan.

Bought a Birthday fresh cream cake and it was expired. Bought the cake a day before and stored it straight in the fridge but it tasted like the cream was gone sour wasted my money and the embarrassment in front of guest was so bad never buying anything from them now

Amazing sweets and the best cakes, nothing on the high street can compare to their cakes!! Sweets are tasty

Excellent service, nice and clean area, big, tables to sit down and enjoy. Wide range of asian sweets on offer, cakes, kulfi, other items.

Perfect quality sweets in heart of hounslow.... clean and very taste...... They also serve snack puri bhajji very yummy

I eat breakfast in Nirala shop.There was service and food was good quality.i will invite to my friend and family to breakfast their,because service is superb and food also yummy

I thought I would try the saturday Breakfast offer.The food was delicious and the staff were very helpful.I also purchased some sweets for my family.I would deffinatley go back again.

Tried their indian sweets about 10 days ago and was disappointed. Although we tried a variety, they all tasted the same. It felt as if they were the same sweets with different coloring or flavourings added to them. There are better options in the vicinity.

I went to this Nirala as its closer to me than the Southall one, it was my first time at this branch.The branch is very modern and the deco is brilliant, although i didnt go upstairs where the restaurant seating is.On entry i could see that few people were in queue and ordering, there were alot of diff variety of sweets, savouries and cakes.I was in need of a sweet basket for a wedding and chose the nirala branded yellow basket which was £32 for 3kg sweets. It had a bow on it too and u could chose diff colors. I was in the queue waiting for someone to serve me for fifteen mins, there was only one guy at the till. There was no connection between the customer service rep and the customer. After twenty mins i got served by another guy who didnt thank me for waiting (and by this time there was a long queue) I told him what i wanted and he went off to collect the basket without telling me, i thought he had ditched me! Came back and started filling the basket. None of the guys actually knew how to serve customers with a smile.After forty mins i was finally out of Nirala. Was not impressed with the customer service at all. Worse forty mins of any sweet shop I've been in.

I've been here a couple of times. This is a joint that's just opposite the Hounslow bus station. It's one of many Nirala branches in the UK but it's the only one I've been to and it is very good: all the sweets are freshly made everyday as far as I can tell and very authentic. I've tried the Gulab Jamun which is fabulous and the Jhangiri or Amriti is pretty good.The staff are very polite, helpful and friendly. Value for money is very good i.e. I bought 5 jamun + 1 Jhangri for £3/$5. That's real cheap in this part of the world.Ambiance is fairly simple but nice and well lit. It's spacious enough. They have a restaurant on top that serves Indian / Pakistani food and they've got a special Poori Masal and Sweet breakfast offer on weekends.I think they're great. Highly recommended.