Nº 260 in 277 in East Ayrshire
Nº 17 of 17 Chinese in East Ayrshire
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15 Opinions
After years of custom, we’re never using oriental palace again I phoned for delivery and woman didn’t give approx delivery time which she should have done. Turns out she’s also the delivery driver. Phoned again one hour later to be told by her they hadn't even started cooking it yet and driving conditions were bad. We’re a 2 min drive away and it wasn’t blowing a tornado, just very windy. Other restaurants were delivering to our street OK. Did I want to cancel? They obviously don’t have to worry about making money. I said no as I figured I’d waited that long, I might as well wait a bit more. After 40 minutes I was courteous enough to call to let them know I wanted to cancel (I’d phoned Happy Panda who cooked and delivered within 20 mins and WERE £7 CHEAPER!), The same woman answered and she was shockingly rude and condescending. Her unprofessional, couldn’t care less attitude (weather excuse repeatedly given) was totally unacceptable and will cost this restaurant business. New owners should take note as there are plenty of other places available. We’ll be using the Happy Panda in future as great service and very friendly.
33 Opinions
Honest review.... Breast of Chicken curry, tiny wee bits of diced chicken, with salty soggy mushroom in awful "curry" sauce, never tasted anything like it . Chips n cheese was cold, wet chips with barely no cheese. Definitely not worth the money I paid... Will never be back
69 Opinions
Absolutely disgusting. Won't be ordering again. "SINGAPORE KING PRAWN" was plain boiled prawnd in fried rice with no sauce. Was vile.
97 Opinions
Awesome wee Chinese right in the heart off Lochgilphead . Beef green pepper and black bean sauce was delicious . So was the chicken maryland . Great portions and excellent flavours