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3.0

Based on 70 opinions finded in 1 websites

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Nº 163 in 194 in Torfaen

Nº 23 of 27 Other cuisines in Torfaen

CUSTOMERS TALK ABOUT DISHES WITH..hamcoffeecheeselady
Score
OpinionsNoteTripAdvisor703.0

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This resturant no longer exists - and hasnt since 2019. The property was taken over by Brown Bears which is excellent

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Mark P . 2021-08-16

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The staff were discourteous to the state of being ignorant, the food was at best lukewarm with a minuscule portion size, the Food Standards Agency have given the place a 0 rating, now that can mean that there are structural problems wIth the kitchens but if the front of house is anything to go by then the kitchen area will be filthy, the lighting is subdued but I think the owners are doing that to avoid generally cleaning the place. I WILL NOT BE RETURNING TO THIS FILTH HOLE.

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James A . 2019-04-17

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Popped in for a snack. Food luke warm. Plates cold. Would not recommend. Quite tasteless. Coffees were OK. Floor dirty. Definitely will not be going back.

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Sunkissed_cpl . 2019-04-03

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Staff were pleasant but that's as good as it gets. Food was cold and poor quality. Also needs a good clean. Definitely will not be revisiting.

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waynetone . 2019-04-03

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Previous reviews about cleanliness, staff attitude absolutely correct. Notice today it has a zero hygiene rating.

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Alan J . 2019-03-04

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Went to this cafe with my mam, , not busy empty tables full of dirty dishes I cleared a table, went to the counter to order no one there, a guy scraping the hot plate told me he would serve me when he finished doing it, I don't think so, as said in other rewiews go to gregs or the butchers cafe, and as for the cleanliness it could do with a deep clean revamping and new flooring, this place should be buzzing

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PatriciaP6354 . 2019-02-20

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Took my mum here for breakfast. Food was good. Unfortunately no black pudding on the menu. Otherwise very nice. Nice clean cafe with friendly staff. Only downfall was lots of people using back door (which I didn’t know was there) so lots of cold air being let in

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Laura W . 2019-02-12

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What has happened to this place ? Used to be good. Gone downhill. Today we witnessed an elderly lady wait at the counter to be served. Staff ignored her. After about 7-8 mins the lady just walked out. Won’t be going back there.

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rosalynl117 . 2019-02-02

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Not the best service , tables not being cleared , and when ours was cleared from the previous customer the cloth that was used was filthy dirty . I ordered drinks . Slice of cake which was rubbish and a baguette this was so over cooked bread very very hard and burnt on the underside . It would have nice to have our food brought at the same time so we could eat together . Rubbish food and service STICK TO GREGGS NEXT DOOR

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ginger1955 . 2018-12-28

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Went here today the food was ok just feel the whole place could do with a good clean .The toilet is not nice either certainly needs a good clean and decorating .

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julieannwales . 2018-11-25

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I went to this restaurant for lunch today with my daughter and grandchildren.. we ordered 4 Nutella and strawberry pancakes, a pork and stuffing panini and a ham sandwich. [ it was ham and cheese but as for a child asked for just ham.] There was no child menu which is very frustrating. we had our drinks and waited quite a while for the food... we then received the panini, sandwich and first pancake... 3 of us had to watch the others eat while they waited for their pancakes...The 4 pancakes came out 1 at a time so when we had finished our food.. they were still waiting for theirs.. But the worse thing I saw was the lady kitchen chef go into the toilet WEARING HER WORK APRON... when she came out of the toilet she rubbed her hands across the apron and went back into the to the kitchen... Health and Safety, where are you... that is disgusting and should never be done... Because of the lack of cleanliness, the waiting for the food which was delivered spread over 15 minutes, not all at once so everyone is eating, I and my family will be boycotting this restaurant and suggest you all do the same before someone gets seriously ill.... I just checked and the score rating is a 3... someone needs to go through health issues with them urgently...

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Nanasusu . 2018-08-21

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Been coming here for years will never return after appalling service ecevied today. Under new management be warned

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344chloe . 2018-08-05

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Had breakfast here and must say it was first class friendly and polite staff will definitely return and not over priced

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Linda B . 2018-07-09

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Visited here with my mother and sister on Wednesday 30th for lunch as my sister really wanted a bacon Brie and cranberry sandwich People past us going out as we were going in (quite a few people we thought they must have been busy) We got through the door just behind a few other customers and we were all told that the cafe had stopped serving food now this wouldn’t be a shock and unacceptable if not for the fact they close at 6pm and it was only 2:30pm! They had turned away so much customers and all we were told is that they weren’t serving food no real explanation was given when asked As a cafe in main town they should be prepared to serve food all day like they normally do or at least have the decency to tell customers why you aren’t serving any more when they ask ! Very disappointing

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CharlotteRose66 . 2018-06-02

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Everything in this place is brilliant however had one strange encounter with a member of the staff called Giraffe one time is asked for a ham and cheese toastie with no cheese and this staff member froze like he's seen a ghost, didnt think it would be a difficult task to remove the cheese, he then attempted to make me one and broke down crying and begged me to have cheese in it, it was very nice however a bit wierd I think this giraffe fella needs some counselling other than that food was great

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ieuan i . 2018-04-15

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It's interesting to see bad reviews about this place, as I've been here on a few occasions and would recommend it every time. It has simple and effective decor, warm lighting and is an overall welcoming place. If you're coming for breakfast or lunch there's a nice selection of food from full breakfast to croissants and omelets to jackets and salads. It is quite small but I think that's part of its charm. Only thing I'd say is wifi isn't particularly great in there - but, that in itself is a great thing - you can digitally switch off and focus on your meal!

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Suzie A . 2018-03-23

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First visit and most definitely the last . Ordered the chilli with jacket potato, this was the most disgusting chilli I have ever had if you could call it chilli . I had to add salt and pepper just to get it to taste of something. The salad had more flavour to it than this poor excuse that you served up . The coffee wasn't much better . I'll be avoiding this place until you learn to cook

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jules e . 2018-03-17

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Called into this cafe for coffee and a light lunch. The layout of this cafe has been reconfigured and not for the better. People were not sure of which way they needed to Q to place their order at the counter. It was chaos with people blocking the walkway and customers trying to pass with trays of hot tea & coffee. My husband waited to place our order for 10 mins and eventually was told it would be 1/2 hr wait for 2 jacket potatoes with chilli (today's special). It was the most irritating experience so we cancelled our order and left. Go elsewhere as this is now the worst cafe in Cwmbran.

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clare h . 2018-01-28

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Ordered coffee and toast this Sunday at 9.46 am, agreed it was busy, but staff were rude, no saucers for the coffee, only one dirty little tray as a substitute, toast overdone so that it was actually curlingup. Floor and walls dirty. Didn’tl look at the toilet. Never again

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Sandra W . 2017-12-18

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Called in for lunch never again !

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lego5000 . 2017-10-19

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Used to be a good value breakfast at £4.00 plus 50p for coffee. Now charging £2.10 for coffee....taking the P

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Bungie71cat . 2017-08-25

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Called in for breakfst with the wife. Unusually it was very quiet for a Saturday morning. We had hot drinks and full breakfast which is always very good

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alpha10may . 2017-08-06

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Mi pareja y yo pensamos probar este lugar como cuando nos pasa siempre está ocupado, además de £6 por un gran desayuno vale la pena. Servicio amable, buenos precios, grandes porciones, la comida es de buena calidad, servicio rápido. Además, no mi favorito torta de terciopelo rojo que pude llevar. ¡Perfecto! Nos encantó nuestra primera expereice y sin duda volveremos. Gracias.

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Eleanor B . 2017-07-22

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We visited yesterday and my mam and I ordered the omelette with side salad. Yuck a vie! raw mushrooms thrown...

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j4c1yn . 2017-05-31

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En el quitó algo rápido en la tarde. Tenía la carne, champiñón y cebolla roja panini, y mi esposo la patata chaqueta con bacon y champiñones. Comida muy agradable.

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Snow_bright_river . 2017-04-03

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Yo y mi hija han sido desayunar en 9 yardas cada sábado por la mañana durante varios meses. Siempre es bastante tranquilo cuando llegamos allí, así que nunca he tenido que hacer cola. Siempre hemos disfrutado del desayuno recién preparado. Sin embargo, después de visitar el café esta mañana, nunca nos volveremos aquí. Habíamos terminado nuestro desayuno, y decidimos compartir una tarta. Había una mujer que te sirven. Mi hija se levantó detrás de ella, ligeramente hacia la derecha. Un cliente, entonces se levantó a la izquierda de la mujer que te sirven. El miembro de personal que nos fuimos directamente a la señora que vino después de mi hija. Se señaló que mi hija estaba allí primero. . . . . . Realmente, el miembro del personal deberían haber sido conscientes de esto si ella estaba prestando atención. Mi hija estaba entonces dijo que era hacer cola en la dirección equivocada por el puente de cola y el miembro del personal. No hay señales para decir la manera en que la cola se supone que ir. No hay disculpas, el personal bastante desagradable. Nos fuimos inmediatamente. Nunca volveré allí de nuevo si es que los clientes cómo estás habitación' son tratadas. También necesitan invertir en algunas señalización si alguien que las colas el 'camino equivocado' es ignorado!

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fionajeanne . 2017-03-25

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Disfrutamos de la comida aquí. El pan y ensaladas frescas y abundantes. Hermosa de té y el personal muy agradable. Pero. . . El sábado cerca de la puerta de entrada cuando fuimos, y había una corriente helada cada vez que alguien entraba, así que nos mudamos al final hay sólo un retrete y así la cola para el retrete estaba justo al lado de nuestra mesa. Constantemente en mi hombro alguien esperando para entrar. Si sólo hay una puerta entre clientes y el retrete en sí, seguramente no debería haber una mesa tan cerca de esa puerta? ? ? Un lugar popular, Obvs muy concurrido, pero me desanime normales los avistamientos de la taza del váter!

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IrishAmo . 2017-02-13

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Xmas panning of turkey, stuffing and cranberry.Too much stuffing, hardly any turkey , came with a few Doritos and a limp two slices cucumber and some rocket.When you consider with coffees for two of us, was around £16.00, poor value

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Gareth M . 2016-12-22

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Popped in here for a snack and hot choc to warm up while xmas shopping. Place overall looked untidy. Got told to sit down and the guy would bring it over. Tasteless hot chocolate. A lady came in with her two grandchildren and wanted a breakfast (which is stated served all day) to get a reply that they have "stopped cooking" and "everything is turned off" The lady was very polite and said "i came in last week and was told it would be okay to have breakfast" The lady was sent away with the same reply "everything is turned off" After this the man (chef he called himself) that worked here continued to talk about this lady in a bad mannor. Swearing and being very rude infront of customers trying to enjoy their drinks. Would NOT recommend.

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Alysha K . 2016-12-17

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Tried it today for the first time and had a breakfast which is served all day. Not the cheapest but certainly one of the nicest in Cwmbran Shopping Centre. Plenty of food and all served hot. Need to ensure all condiments are kept toped up as no sauces and napkins but other wise great. Will be returning.

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JohnW0502 . 2016-12-10

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Have been using Nine Yards on and off for many years. It's a busy little cafe with good service and food. Popped in for some soup and a coffee and it was a lovely bowl of warming veg soup which was just what I needed. Good cafe style selection of food.

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Sue4067 . 2016-11-28

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We love this cafe coffee,jacket with good choice of fillings,sandwiches all value for money,and cakes to die for you will be spoilt for choice

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dai2m . 2016-11-18

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Very nice food. Had Crepes from here, as take out. Was surprised that they did that. Got them home still hot in a nice delivery box.Would recommend.

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Newinnman . 2016-11-11

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My friend and I had breakfast here before having a morning of shopping. Probably not the cheapest in Cwmbran but it had everything you could wish for, comes in two sizes as well, so you can choose. We went quite early and there was only us and two other tables being occupied but later on when we went past very busy.

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Louise P . 2016-11-06

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A good place in the shopping area to have coffee , tea or lunch good service, reasonable prices fresh pastry and sandwiches

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chinatravler022 . 2016-10-27

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First visit today for breakfast. Charming, helpful staff. Great coffee. Lovely fresh croissant. I liked the ambience. I will be back.

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Evelyn59NIreland . 2016-08-11

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We have been coming to nine yards since it first opened. The food has always been great quality.The staff are friendly and helpful and nothing is a problem with them. The premises has just been decorated again and looks greats.

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ghosthunterbtg . 2016-08-02

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Lovely freshly cooked breakfast. Very Scrummy cakes, big enough to feed a family of four. Very good value for money

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fionajeanne . 2016-08-01

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Decaf skinny lattee is lovely. My son had a Crepe and it was amazing. The cakes always look tempting. It's great having the option to sit outside, especially in the summer.

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welshcath1975 . 2016-07-01

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Well where do I start. There was no indication as to where you order food, and the staff just stood and stared at us as if we were stray cattle, with the most unfriendly and bemusing manner. We had to ask where to order and be served, to which the staff continued to stand and stare as if I had just asked them to mow my lawn. In my bemusement, I asked a woman where should I go to be served, to which she replied 'oh I don't work here I am just cleaning this dirty table'. what a start to our visit!Then, following this strange scenario we managed to order some food, a breakfast and some tea for myself and my elderly father. We proceeded to sit down, to which we discovered the table was so wobbly I was expecting it to collapse under the weight of the salt and pepper!The waitress then came down and told us our teas were 'up there'. We asked where, to which she replied on the counter. So we had to get up to fetch our tea. The tea mugs were filled to the brim with black tea and served with milk on the side. How would I put milk in my tea if there was no room to put it in the mug? However this was resolved as the wobbly table spilled half of it over myself and the table so there was plenty of room for milk now. Our food was then brought to us after around 20 minutes. The food was then served to us, much to our delight as we were very hungry. But the food was cold, which was confusing as it had taken so long to come. Oh dear. Perhaps it was left by the open door, where the staff member was having a cigarette before serving us our food. To ensure our food was really cold, the waitress opened the back door near our table. Fantastic.After this chain of unfortunate events, we had to go to Greggs to cheer ourselves up.I am utterly disappointed and feel that this was a terrible waste of money and time.Keep nine yards away from this dismal establishment!

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Max R . 2016-05-01

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Lovely staff, great coffee and yummy food. All you could ask for. I often meet friends here for coffee, cake and a catch-up...and the staff don't hassle for turn-over of tables.

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Mooster15 . 2016-03-20

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always happy to eat here, varied menu, baguettes, roles, soup and lovely crepes with ice cream and choice of fruit.nice atmosphere gets busy but staff friendly and good service

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globug24 . 2016-03-20

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Went for crepes to this place as we have done many times before. I decided on the Mexican with mozzarella cheese. Stunning simply stunning. Home made chilli smothered in cheese served on a crepe with a side salad and dressing. Highly recommende 5*

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Debra K . 2016-02-19

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My mum and I always pop in for coffee and usually have a small bite to eat ...yesterday Jan 28th I was starving but as I'm being healthy was just going to wait till I got home to eat .. But this lovely place do a healthy breakfast fat removed from bacon and it was cooked in fry lite what a lovely surprise and my goodness it was blooming gorgeous and I was stuffed well done 9 yards on being thoughtful to your customers x

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juless15 . 2016-01-28

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Looking for a quick bite and a cuppa when in Cwmbran centre we chose this place. Good friendly service and a good choice of teas. We chose all day breakfasts that "did as they said on the box" It looks to be a favourite place with the locals.

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Johnnyfastgun . 2016-01-21

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cafe always busy so shows that people really appreciate the food and service.great choice of meals and drinks reasonably placed, fine for kids and adults.try the crepes, strawberries and ice cream, or my favourite the banoffee crepe really delicious.friendly staff too who remembered us when we went back

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globug24 . 2015-10-23

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Popped in for a full breakfast today with my son, it came with tea, my son had a coke. the bacon was very fatty and the sausages were anemic, the rest was "ok". Avoid!

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mike s . 2015-10-16

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Great for coffee, ice cream and sandwiches etc! Great atmosphere and the staff are very friendly. Would definitely recommend for brunch and lunch.

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Joe H . 2015-10-07

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For £5.50 I had a fried egg, 2 rashers of tasty thick bacon, two lovely sausages, mushrooms, beans and a slice of gorgeous crunchy toast. This also came with the choice of tea or coffee, I had coffee it was lovely.Would highly recommend this cafe, it's right next door to Greggs near the taxi rank.

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gevans81 . 2015-09-30

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Great Food, Great Coffee, Great Service.. What more could you want? Must try "The whole nine yards" breakfast.

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Dan C . 2015-09-23

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Friendly staff and large portions keep us returning, whether for a snack, lunch or coffee/cake. Prices are fine, nothing is too much trouble and the wait is not long.

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holibob69 . 2015-09-20

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Do a good breakfast. Good selection of food. Staff are friendly and helpful. Cafe is clean. Ideal to go before you start your shopping.

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Southwalesvisitor . 2015-07-29

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Waited about 15 minutes for a baguette. Which then came as a sandwich because they had no baguettes left. Ridiculously small portions and as soon as you pick up the sandwich, the tiny amount of filling they put in all falls out. Rip off

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Ellie J . 2015-07-22

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Often use this cafe when visiting Cwmbran with friends or family. Always find the staff polite and helpful. The food is of a good portion and you don't wait long to get it. Good selection of drinks and light snacks. Small selection of cakes but we usually have a lunch instead anyway. Recommended.

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holibob69 . 2015-07-19

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This is a nice little place, with generally friendly staff.Food is made up to order and the Coffee is very good.Good selection of hot and cold food with a range of cakes and ice creams.Worth a visit

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Mark2901 . 2015-07-11

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Tried them all in Cwmbran, David Evans (poor at best), M & S ok if you like everything on big chunks of toast and the others are also rans. The Nine Yards is clean, the staff are polite and the food is good, what more do you want.

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bombomCardiff . 2015-07-08

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Popped in at lunch time as they had a board offering take aways. No vegetarian salads ? So asked if I could have the cheese and ham without the ham ? No big deal I'm used to compromising :-) Charged a fiver which is a lot but thought I'd go with it as must be amazing ! Order passed to assistant that was making the food .. Few raised eyebrows and looks as if I was nuts for not wanting ham ! Jeez .. Took forever and then handed half a plastic tray with lettuce and sprinkle of onion, a few bits of pepper and sweetcorn and a bit of grated cheese ( not even exaggerating ). I wouldn't normally say anything but it was so bad and such a rip off ! Mentioned to the girl how it expensive it was for that and she asked what else I wanted in it until the other waitress started shouting at how it was all underneath with the original waitress joining in ! Not nice in room full of people :-( .. So rude and aggressive .. Learn some customer service skills ladies !

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Charlie-Pumpkin . 2015-06-11

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Not quite a truckers café, but it seems to have lost its way.Noisy, not cheap and average coffee.Could do with a bit of class.

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themonty888 . 2015-04-24

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Highly recommend the food here everything I've had here has been delicious only down side which does stop me eating here so often is Some staff are miserable lacking a smile can put a downer on the occasion but if you are able to overlook this you will enjoy a very good meal

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Shelley W . 2015-04-22

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Popped in for a quick bite to eat as it looked nice as we walked passed. Very disappointed after a long 30 minute wait for what turned out to be the worst baguettes we ever had. Buried amongst the salad was a very small amount of pork and even smaller amount of stuffing! For £5 each i can't say it was value for money.

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Chrispbrown . 2015-02-19

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Took my wife for a quick coffee whilst she was on her lunch break from work . We ended up ordering food too as the sandwiches looked lovely , we both had the parade on white bread which was delicious . Defo recommended

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Daismoke . 2015-02-01

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I'm also surprised that there are bad reviews. This is my favourite place to grab a cup of tea in town. The staff are very attentive & the cakes delicious and hand made, not massed produced so that skill has to be reflected in the price. Keep up the good work.

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RealFoodie x . 2014-12-26

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I'm shocked to see negative posts, I'm a regular visiter to Nine Yards, I had a panini which came with side salad and crisps also a baguette which came with the same sides. My coffee was very nice, The service was great, the staff where very helpful with my selection as i Fancied something different, I will be going in for a Breakfast soon as they looked very good indeed...Going back soon

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Rachel B . 2014-12-18

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I waited so long at the counter to get served my experience was ruined before ordering. I was advised by a member of staff (she and a colleague had walked past several times, not serving, there were only two customers in there) I had to wait by the till (not obvious until pointed out and even then, how would a new customer know?). They seemed reluctant to come to the counter to tell me what was on sale (a selection of cakes but what was what??), when a member of staff did there seemed to be so little enthusiasm. I chose two cakes but the price didn't reflect the poor service and rudeness of the staff so I chose not to buy after all. At least one of the cakes sold looked identical to what was on sale in Greggs next door only a lot more expensive. Food looks good, never tried any so gave it an average rating.

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Ben R . 2014-10-09

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Beef and onion baguettesCakeCokeLatie£13.83The food looked lovely that's why we chose to eat their so how dispointed when it arrivedBeef baguette you had to look for the beef very mean portionsThe cake looked great but was just very drycoke was well chilled Coffee was okThe price does not reflect the foodVery sad want be going back

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Bigstu7760 . 2014-08-09

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Went with my daughter for a snack. Could have had a full meal at a local pub/restaurant cheaper. First and last visit I'm afraid

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astevenson58 . 2014-05-30

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Sorry to say this place is very over priced. Coffee was cold and too expensive. Service wasn't that good either, slow. Would not go back

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shaunmy23 . 2014-04-15

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I thought I'd give the chain coffee shops a miss and headed to the Nine Yards; which I hadn't been into in over six months.I was very very disappointed; service was poor; order food & drink & pay, then wait for two 'shouts'; collect your coffee from counter then wave at the waitress to have your food brought to the table. Sadly, my food came before the coffee :-(This was the vilest coffee I'd tasted in a long time; so bitter and strong. I did ask a waitress for some hot water or milk to dilute, but that didn't improve it, so it got left.Sorry Nine Yards; it's back to Costa where you are met with a happy smile and they 'rally' do great customer service.

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jef888 . 2013-11-25

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Visited on Saturday afternoon and purchased 2 mille-feuille cakes after much thought as there are so many good looking & appetizing cakes to choose from here! They tasted as good as they looked!

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GPTLebu . 2013-10-11

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I absolutely adore savoury crepes so while wandering around Cwmbran on a hot day I just popped in here to get a cold drink and was delighted to see them on the menu here so immediately ordered one. I will be back! Service was pleasant and the ice creams looked delicious. Crepe was done very well, just the salad garnish looked a little uninspired. Ah who cares, it was all about the crepe anyway!

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sharonkitty72 . 2013-07-14

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