Neyzen Restaurant in Havering

After waiting 30 mins I had to ask for a menu and then waited again still no one came our table. Managed to get a wait staffs attention and ordered drinks and a starter. They took so long I then had to leave the table to go to the bar to ask for our drinks which still weren't ready so I ask for a bottle of water. Still no one came. Finally asked a wait staff where our drinks were they said it'll be 2 mins. Someone came along with Humous and bread that we didn't ask for...we could have an intolerance to. Still not a drink in sight. Gasping for a drink! Last thing you want is bread and Humous when you need a drink. I went to the bar and got a bottle of water. 20 mins later our starters arrived with a long black hair in it. 15 mins later our drinks came. Then an hour later we had had enough. No one had come to take out meal order. We'll never go back there EVER! IF YOU DONT HAVE ENOUGH STAFF DONT TAKE RESERVATIONS!! Absolutely disgusted on how we were treated. Completely ruined our evening/day. Everyone of our family was really upset. I wouldn't recommend anyone to go to this restaurant. This is the WORST experience of my life of any restaurant iv been to!!!

Had a table reservation for 7pm, we were quickly ushered to a table and then forgotten about for 40 minutes when finally a waiter realises we were still waiting. Ordered drinks and food all in one (they advise the table is only reserved for 2 hours so we thought we may be pressed for time!) Ordered a beer, two cokes and a glass of prosecco, 10 minutes later the cokes and beer come out, but no prosecco.. a few minutes later we catch a waiter again and point out we're still waiting on one drink. 5 minutes later a waiter appears with a bottle ready to pour -so he either had to nip to the shop or the cellar is further away than expected! About 8:30 we are served our mains, however once again, one meal is missing, the waiter asked "have you already had yours?" ERM. there's then frantic running to and from the kitchen assuring us the food will be "just two minutes". Qué 5 minutes later another server comes along (they all appeared out of nowhere) asking if all is okay, we point out we're still missing a main and he panics, offers to get us some garlic sauce for the missing main (?) and disappears, finally the missing main is located and brought to the table. Some drinks were finished by this time, but the thought of waiting near 30 minutes for another round of coke was borderline torture, I'd have been able to walk to the local newsagent quicker. It's such a shame as the food was lovely, but the whole experience was filled with waiters who seemed to not give a damn about serving or the job, others around the restaurant were also complaining about the slow service. We will not be returning.

We came here on a weekday The service was quick The food was great They have many options available Will defo recommend

Lovely atmosphere, great food. We once booked the pod for eid. The whole pod experience was amazing. Staff are really friendly. 10/10

Sorry, never again, I had a reservation for two for 7:30 pm, got there we wasn’t seen until half 8! We then were approached by a waiter to tell us what was on the menu and then they were gone for another hour! Finally when they acknowledged us again, they managed to offer what they can nothing what I paid for over the phone booking! We were supposed to get butter chicken instead we got normal curry made with baby chicken! The lamb curry has only bones and looked it had been cooked and left over from two days! None of the waiters were able to understand English, they haven’t got a clue what they’re doing, it was a total disaster and waste of our time! We were looking forward to this place as it looks very nice from exterior but what a let down ! Never again !

NeyZen is an absolute undiscovered gem the interior gives sophisticated chic. Fresh Food 5* Great Unique cocktails 5* Value for money 5* Venue 5* Decor 5** They’re sectioning of the bar, seating and the shisha lounge are well thought for a modern audience🍴🍾 They offer a beautiful Mediterranean and Indian menu! #HotSpotForSocials #HotSpotForGoodSeasonedFreshFood The team are soooo kind and accommodating, we were served by a young lady and Aslam and they were top notch hosts from start to finish! Personable, fine dining vibes, Aslam was so great with the little one too! Even helped us get baby safely to the car! Aslam makes the best Blackcurrent; Rum Cocktail🤤 Please go before they get booked out🍽️🍸 Definitely my new fav spot! Lots of Love from us, the young Family down the road🥂

My husband surprise me by booking a pod at Neyzen restaurant.....just wow... from the king prawns to the seabass, just amazingly delicious and a big shout to Aslam. You were just wow thank you so much for making my wedding anniversary so memorable....I highly recommend Neyzen Restaurant 🥰😍👍👍👍👍

The food and the service was excellent the staff are very kind and friendly 😀 will recommend friends and family to visit

The "Neyzen Restaurant "is a fantastic place, the food(they do Turkish n Indian )is so delicious I went there with my Husband, Brother n Sister in law and a good Friend, we were given starters...and we ordered drinks, "Aslan" our waiter was so much fun,he made me a special cocktail(as I said I wanted something stronger),he brought our drinks ,and handed me my cocktail...I know I asked for strong....and I got what I asked for, I asked Aslan what it was called "Me and You".... Aslan interacted with all of us,he made us laugh,and vice versa.... The food ,well you can't complain about how much you got.. we all took home "goody bags" We dined in the Restaurant, but they do have 2 pods where 6 people can sit , they have a speaker where you can play your own music... I WOULD DEFINITELY RECOMMEND THIS RESTAURANT. Aslan and all of the waiters n chefs are so friendly...its now a Restaurant that I would gladly go back to again n again....perhaps after reading this review, more people will visit. It's just such a really lovely atmosphere.......... The food was that tasty. We're going back. ;'-)))))

Drinks were nice, I ordered the strawberry mojito. The food was horrible, bland, ordered the lamb ribs, had no seasoning or taste. Was really looking forward to this as it was for my anniversary, what a disappointment. Would definitely not be going back or recommending this. The main staff that served us ( not sure if he was the manager) was saying one thing to us and when confronted he made it look like we were in the wrong, when he clearly lying. As stated on the website, the deposit for the pod is deducted from the final bill, which they tried to deny. After double checking when booking and also asking when visiting the guy said it will be deducted from the bill, which he did not do, and when we went back after noticing the bill he tried making it out like he did not say that. What an absolute joke. Never again.

Firstly I would like to say how disgusted and disappointed I am. Disgusted because clearly they need to train thier staff better and not lie to the customer. I called in a day before to reserve a pod which they have for private dining. The deposit for the pod was £36 which the staff on the phone clearly said that £36 will be adjusted in to the final bill its just a deposit to reserve the pod. I went there and to double check I made sure I asked the staff again if I will get my £36 adjusted to my bill because there was notice inside the pod that said pod booking deposit will not be refunded or adjusted to the bill, he clearly said no you will definitely get that adjusted to the bill, its only for those who do not reserve a pod before hand and just walk in will not get the £36 refunded, but then when the bill came out the £36 was not deducted but me and the Mrs did not realise first untill we left the resturant and was almost half way back home, so we decided to go back and asked the staff that we seemed there was a mistake and the pod deposit was not deducted from the bill so then he tried to make us look like liers and say he did not say so, the manager came up to us who helped us because he asked the staff again if he had said that and then he admitted that he did say that. So the ended up refunding my money. Secondly I was disappointed at the food because me and the Mrs hardly touched any of our meal. Mrs got the lamb ribs I got biryani and meat curry and I must say the food was absolutely bland had little to no flavour to it the bulgur rice my Mrs ordered felt like plastic in the mouth the ribs had no seasoning at all the meat curry had no spice to it I was honestly disappointed with the food and service. It honestly ruined our whole Anniversary. Honestly they need to sort out the food and the staff. Im sorry but never again will I visit this place or recommend this place to anyone.

We chose this restaurant for our anniversary dinner based on positive reviews, but our experience fell short of expectations. We booked a pod and felt isolated and neglected. Despite pressing the buzzer multiple times, no one came to assist us, forcing us to repeatedly walk back into the restaurant to find a waiter. After several attempts, we had no choice but to escalate the issue to the manager. It took an hour before we finally received our food, which was incredibly disappointing and overshadowed our special occasion. The manager apologized and waived the £36 fee for the pod, (incredibly high price for the worst possible service) explaining that the buzzer was malfunctioning, so the waitstaff weren't alerted. However, this didn’t make up for the fact that I had specifically requested to make the evening special for my husband, and instead, we had a frustrating experience with no effort made to ensure we felt welcome. I would not recommend this place. Additionally, the ambiance was inappropriate, with alcohol being served and shisha setups featuring music videos that were not suitable for Muslim families or children. Food was good but the overall experience didn’t make the food enjoyable at all.

Enjoyable meal with the family, Aslam and his team were friendly and the food was on point 👌

My family threw me a surprise grad meal in the pods here and it was an incredible experience. 10/10, the food, the customer service especially from Aslam and the waiters/waitresses and the atmosphere! I would definitely recommend and there is parking which is a huge bonus ◡̈

Was my first time here & I was really happy with the service we were given. The owner was lovely, the food is amazing & the shisha was perfect as me & my boyfriend don't smoke. The setup of the place is beautiful, I look forward to coming back here.

** Disappointing Experience with Poor Food Quality** I recently hosted an event at Neyzen and, while the service was commendable, the food quality was a major disappointment. We ordered for 60 people, but only 50 attended, including a musician. Despite this, there were not enough starters, and many main courses went untouched. The lamb dish was missing, and the biryani was of such poor quality that it was inedible. Even the daal was watery and unlike what we tasted during our initial visit. We chose this venue based on Someone's recommendation, but it did not meet our expectations. Additionally, while the restaurant claims to have refilled dishes and suffered a loss, our guests were the ones who left unsatisfied. There were also allegations of our guests misbehaving, which I did not witness, but I apologize if any staff felt disrespected. Overall, while the venue itself is nice, the food quality needs significant improvement. Our experience was disappointing, and I cannot recommend this place based on the food served at our event.

Excellent experience food was great had fun

Went for dinner as a family of 5, the food was lovely and ambiance was great too but service was a bit of a letdown. After we sat down on our table it took quite an effort to get a waiter's attention, which we found strange given the restaurant wasn't busy at all when we went ( 2 families other than us to serve at most). The food came, we ordered a Chicken shish, chicken casserole, king prawn, gourmet chicken burger and grilled salmon and everything was cooked to perfection. The chicken especially - seasoned great, so tender and flavourful. Usually Turkish style chicken pieces can be a bit dry but this place surprised me with how well made the dishes were. Enjoyed throughly. The starters we ordered (hummus, bread and mixed salad) were also lovely. The mixed salad was a bit too sour for our liking but still nice when paired with our main dishes. Overall everyone enjoyed the food and we were pleased. But throughout our dining experience, there was little to no attention given to our table. A waiter must have come over once, but we received no diligent care or response from the waiters. Usually when you dine out you'd expect tissues on the table to conveniently eat but we had to ask for even that. After our dinner we wanted some Turkish tea, and when we looked around for a waiter one of them saw us and went back to the kitchen which was odd. When we finally got their attention it was almost as if they forgot about our request for tea as they took ages to serve it. That was a bit of a let down given how much we enjoyed the food One of the main waiters / managers there was still sweet and accommodating which we were pleased with We will definitely be coming back for the lovely food and nice gorgeous environment, just hope some improvements on the service are mad. Overall rating 4/5 for the food and 3/5 for service

I attended a private event here a few days ago. It was my first visit and I would happily recommend Neyzen to anyone looking for a great experience. I'll be back!

Booked an pod Workers were quick with the food very kind and polite hospitality was the best I’ve ever experienced

The Neyzen restaurant is a great place to eat the food is delicious and the service is top class. We were served by the head waiter-Aslam and a friendly helpful young waiter Mahi. Their hospitality was top-notch. May god bless their endeavour.

Beautiful experience with family or friends food was really nice and fresh, amazing customer service . Highly recommend this place … thank you to aslam and Mahi for the amazing customer service .

Delicious food and great atmosphere, and the service was absolutely amazing, thank you to our server Aslam bhaiya, it was an amazing night.

We come here often for dinner. The food and drinks are great with a vast selection. The atmosphere is really nice and all the staff are so helpful and absolutely lovely! We always recommend our friends and family to come here!

Great place great food staff were friendly and took care of us

I came here with a group of 7 people for a birthday dinner in one of the pods. The experience and service was amazing, we were able to stay from 7pm to 11pm. The food was average , have tasted better, it lacked authentic Turkish flavours. But, overall a lovely place to eat out.

Very nice restaurant, there is a shisha lounge, outdoor space, indoor dinning, pods, but definitely liked the indoor space better, parking at rear, food was delicious, what's not to like, thanks to Aslam for the wonderful hospitality!!!

‘NEYZEN RESTAURANT’ Was an Excellent Resturant, The Food was 10/10 and the Mock tails I could say were the best I’ve tried so far in London. The Service was also one of the best especially by the help of Aslam and Nailah, very helpful and respectful and made sure that anything that was asked for was provided. Will definitely be recommending to Friends and Family.

Had a birthday meal there with family was looked after by them it was a great night great food.

Decent spot glad I tried it. Alcoholic drinks could be a bit better.

Went Here last year for a meal! Pods are a brilliant atmosphere here however my review for this location will be mostly negative for a different circumstance. CCTV is located at the front of the building pointing towards the Cedar Road Bus Stop, One staff member once told me its not on or a decoy. This is something negative as If the CCTV was on more often the resturant could assist with Police investigations or TFL Investigations or Council investigations. Graffiti Regularly occurs at the Cedar Road Bus Stop where the camera points and sometimes theres incidents of flytipping.

I visited the restaurant on 12th June for an evening meal and had an amazing experience. The service was pleasant and the food was delicious. Aslam was attentive, polite and professional and delivered great service :). I liked the idea of being able to choose from two very popular cuisines of both Indian and Mediterranean. The restaurant in itself had lovely decor and was cosy and has onsite parking which was convenient. I was not disappointed by my visit and will be coming back here, highly recommend this place!

We visited this place yesterday and booked the pods. The pods were so cute and intimate. Food was amazing too! Great staff, Aslam was really welcoming and friendly, there was another lady who served us some drinks who was also so lovely and polite. We will definitely be dining there again! Thank you!

Great service, the best I've received in a long time. The food was great, the place was beautifully decorated, the portions were big and the staff were wonderful!

Today 18/05/2024 I had my little cousin Nikkah at (Neyzen Restaurant) Neyzen Restaurant 290 North Street, Romford RM5 3AB the food was excellent and the service was great all staff was very helpful. The restaurant was clean and tidy. I recommend everyone to book your special occasions Party at: (ZEYZEN RESTAURANT) the have car parking available.

Good place to have small party and others

Never ever in my life will I go here again, if I could I would have gave minus 10 stars but I cant unfortunately, the owner is the most tightest guy I've met. He ruined my brothers wedding took our money for 120 guest and cooked food for 40 people and literally spread it out, over 50 people didn't eat only had rice, he gave us 1 somosa between 6-7 people on each table. This must sound unreal but belive me I couldn't belive what I seeing. Because of him the bride and grooms both fathers had an argument over this. I swear I would never ever think of booking an event at this premises. What a disgusting event it was. Proper mugshot

I experienced the worst time today at a wedding I attended of my lil cousin. This is ridiculous but liter didn't eat anything because the owner ripped my uncle of buy a massive shortage of food, my whole family didn't eat and left hungry there was over a 100 guests and many where in the same situation. I really couldn't belive it, was a shambul. Was a waste of a wedding day because of people like this. There's was only 4 staff handling over 100 guests. Can't belive today

Superb service, beautiful decor, excellent tasting food…

Was there for a 70th birthday party. Excellent food great staff lovely atmosphere 👌

Changed my mind from 5 starts only 4 stars because staff member on the phone sounded rude and arrogant! When we had attended (my parents, kids and siblings) we loved it! Food was amazing although Turkish mixed grill had a hint of Indian spice but still amazing! Service was great and were served by the main manager our mocktails were great too unfortunately they charge for the pods unlike in central London where you can get a pod for free or £5 at some other places. They also don’t seem to have much instagram followers and need to invite influencers for free food if they want their business to last long. Would be a shame if they’re gone due to neighbours complaining to local council!

The food was amazing and very reasonably priced. The service was very good from Nahid and Hussain. Would definitely recommend.

We visited this restaurant for the first time because they were offering a 25% discount on the taste card. Initially, I was a bit unsure about the Indian/Turkish fusion cuisine. However, I was pleasantly surprised. We all ordered from the Turkish menu and the quality of the bread, sauces (especially the outstanding chilli sauce), and mixed kebabs was excellent and truly authentic. The restaurant's decor is tastefully and expensively done, with a separate Shisha lounge and bar for those interested. Although it wasn't the right season, I imagine the outdoor pods will be very popular in the summer. Overall, I highly recommend this place. It has the same feel as Fat Turk, Kervan Kitchen, or Mesken in Brentwood, but with more reasonable prices.

We visited this place soon after it's opening and had a pleasant experience so decided to return for a second time. Unfortunately this time we left very disappointed for a number of reasons. Firstly I ordered a Chicken bhoona and they forgot to make it. So whilst my entire group (seven people) were served their food I was left waiting with a bowl of sad boiled rice! I would have appreciated it if they admitted they had made a mistake but this didn't happen. When they finally served my curry, the chicken in the curry was very hard and had no flavour. The onions in the masala were not cooked properly, they were still crunchy! For £11.95 I expected more than this not an amatuer curry. We informed the waiter who himself tried the curry and agreed with my complaint. He offered a replacement however I was not prepared to wait again for food as my group were already half way through their meals! Other complaints - Lamb Korai meat was very tough and hard to cut. Plain and butter naans are a bit pricey (£4.00 each) and some were burnt but the main issue was they were very sweet - personally I didn't enjoy the taste of them as they did not go well with the curries in my opinion. Overall it was a horrible meal, I definitely wouldn't recommend the 'indian cuisine' here. If you know anything about curries you will not be impressed especially considering the prices. The waiter took off the chicken bhoona from the bill which was good as I didn't eat it but I left the restaurant unsatisfied and hungry! Furthermore he failed to remove the service charge! We did not want any commotion so just paid this but personally our experience was not worthy of service charge and found it cheeky that they put this on the bill. I feel like they could have done a lot more to compensate my spoilt meal and for this reason I will not be returning to this restaurant.

Brilliant experience all around. Thank you to the team for looking after us.

Atmosphere is wonderful, food is really good. Especially the starters, deserts and cocktails are just lush! The staff is extremely friendly and helpful, definitely recommend the place for a good night out! Thank you

Really nice restaurant and tasty food. Great service by waiters

Dined here 17/03/2024 , great customer service and good food …. Would recommend 👍

An amazing dining experience! A friend and I went for an iftar dinner during Ramadan. The customer service here is honestly amazing. Right from greeting us, to seating us and taking care of us after a long day of fasting. They gave us extra complimentary dishes and checked in with us despite the staff fasting too. The chef even came out and spoke to us. Food was great - good variety and a fair price. A good location in London with a free car park. Amazing service, one of the best I’ve ever received. Thank you very much. JazakhAllah Khayrun, may Allah continue to put barakah into your business.

Excellent menu, food was amazing, very nice surroundings, Assam looked after us and recommended some great dishes.

I organised a surprise bridal shower for my friend. From the beginning of the process of planning it till the day, the restaurant was very helpful, flexible and accommodating. In fact most of my friends assumed I had attended that restaurant in the past because of the level of hospitality we received. We occupied the private room, about 26 of us. They offered us a blue tooth speaker before we asked. They were flexible to re arrange the setting for us to allow a cake table and backdrop. Staff were polite and helpful. Ambience was superb. Food was great too however, I would have expected the starter to be a bit big bigger in size and the side salad for the main a little bit more. The restaurant has private parking which was another great attraction as many of us drove there from far. The pricing was also quite reasonable in comparison to other restaurants I had researched. I will most definitely recommend Neyzen. We had an overall great experience. The owner of the place has a lovely personality.

Aslam’s service was absolutely fantastic. 5*+. Very friendly and went above and beyond to cater for our table even with the resturant being busy. Strongly recommend.

Great food. Excellent service and a memorable evening. I will definitely be back. Thank you Neyzen!!

Our first visit & will be returning

For enquiries regarding backdrops and partitions contact @Taz.creations

We booked one of the pods and thoroughly enjoyed the experience. Aslam was there to help with what we needed and service was excellent. My husband uses crutches and they helped us get around etc. Food was on point, we definately ordered too much but was lovely. Finished the night off with some sheesha which was lovely. Will recommend to all

Great experience and great food. Aslam was an amazing host, went above and beyond!

We had an early dinner at neyzen Decor is fab, it was was very quiet but it was 6 on a Tuesday. Food was very good and service attentive, Will be back soon! 😊xx

Food was amazing I have been here 5 times and still so good, our waiter tonight Azlam was amazing always there when we needed him. It was my husbands birthday and they made his night special. See u again real soon

Booked for a works party of 40, fantastic food, staff worked really hard, great atmosphere, definitely recommend

A night out for valentine day with my lady .....what an awesome experience. We receive a good service specially from Aslum . Big shout up. I trully recommande anyone to pay a visit.

We went valentine's Day. Trust me it's very worst service and food we eaten. Restaurant waiter doesn't have the basic concept what is the fine dining. My friend took me for a family dinner. I don't recommend this kind of restaurant to anyone where you spending money without any service. They don't value as a customer. Ambience not everything. We went to create a momentum. But unfortunately they ruin everything. Worst restaurant and worst service. Food wasn't cooked properly and it was burned. I didn't understand how they Google 4.5 star reviews. It's not organic reviews I believe.

First time to dine here and we were pleasantly surprised! Food was delicious and very flavoursome! Lovely place and friendly staff. Thanks Nayla and Alfie! We'll definitly be back. From Darwin and Rina across the road 😉

went on for a birthday had the best time food was lovely and the staff where super helpful we had 12 in our group and all said would come again The main man that served us made it a very special night Thanks Steve

We celebrated my dads 75th and my stepsons belated 21st birthday…. They were so attentive and made the night absolutely wonderful…. Took the time to make it perfect for all 12 of us…. Can’t wait to go back

I highly recommend this place, we had booked a pod for our wedding anniversary it was such a beautiful experience, the customer service was absolutely amazing and very welcoming, food was made on time everything was just perfect, very tasty food, they have a range of two different types of food, turkish and indian, you have 2 options which is also amazing!

Truly a delightful experience. The food was not only beautifully presented but also incredibly tasty although I did notice that the portion size for the main meal was slightly smaller than anticipated. The waiters were attentive and they came to our table several times to ensure everything was to our liking. The Pina Colada cocktail was a hit, it was so delicious! The meat dishes were a highlight – perfectly seasoned, juicy, and bursting with spices. Overall, a fantastic dining experience with a blend of excellent food and attentive service. Highly recommend!

Came here for a birthday. Best turkish food I've had and delicious Indian cuisine too. Great service from Aslam.

We loved everything about this place, the service was outstanding, the food amazing and the atmosphere wonderful. Huge thanks to Aslam for showing us around and for being great and to Alfie too for being an excellent waiter! We'll be bringing more people and coming back again soon!

Amazing food for good value, in such a beautiful restaurant. The staff were extremely accommodating withe the owner/head chef even coming out to ask if everything is okay. Can’t recommend enough!

Great atmosphere and decor! Has a luxury fine dining vibe. Food is very good and fresh. Staff friendly. Large restaurant able to accomodate events/parties and has outdoor seating and shisha, is also halal and serves alcohol. Would definitely come again!

Had a surprise party for son there. Good and friendly staff members and atmosphere. Only downside was that our food was a bit late. To compensate us, we were given some food on the house.

Had to wait 40 minutes for pod even though we had booked. The pod was cold as the heaters stopped working. I wouldn't recommend booking the pod as it isn't worth the extra £35. Starters and mains was brought out together despite specifically asking for this to be seperate. The food was cold. I requested a refund for pod as it was a bad experience and this wasn't given.

My recent dining experience at Neyzen Restaurant in Romford was exceptional, especially considering the unforeseen delay with our pod reservation due to a wedding event. The staff's response to this situation was outstanding; they compensated for the 30-minute wait by offering us free drinks and Turkish tea, which showed their excellent customer service. The pod provided a unique and luxurious dining atmosphere, and the meal itself was a delicious fusion of Mediterranean, Asian, and European cuisines. The attentive and friendly service throughout our visit made our experience truly memorable. This level of care and attention to customer satisfaction sets Neyzen Restaurant apart, and I highly recommend it for a unique and enjoyable dining experience.

At Neyzen Restaurant in Romford, the staff handled a delay in our pod reservation with great care, offering free drinks and Turkish tea. The pod provided a unique dining experience equipped with a speaker and temperature controlled fan along side a colour changing lamp to match the mood of the dinner occasion. The food was a mix of different cuisines all cooked to perfection. We had excellent customer service from all staff members making sure we were having a great time. The pod had a call bell which notified staff we needed assistance or more food/drink which made the evening run smoothly for us. I highly recommend Neyzen for all special occasions .

Food was lovely, tasted nice and fresh, packed with flavours, the owner was kind enough to do extra items for us which was off menu, showcasing a mix of Turkish and Indian food, it's a good concept but I am a traditionalist, I like food to be authentic as possible, regardless the flavours, the seasoning, the temperature of tye food was all on point. Shisha was good, I'm not one for shisha like before but it was nice to to relax especially after eating a massive banquet

We had a large table of 8. The staff were brilliant and the cuisines had both turkish and indian which was perfect for our family. The decor was beautiful and the waiters were very attentive to our children. I would highly recommend this place!!

Brilliant hospitality, great food, nice presentation and a lovely restaurant. The staff really took good care of us especially Aslam. A very enjoyable evening.

Called at 11:10 for a quick bite. The Rude member of staff said we are closed, even though they advertise 11:30. What a shame!

We held an event here for 60 guests, the food and service was exceptional. You have a choice of Indian or Turkish cuisine, there is a new shisha lounge that they have just opened too. Large customer car park.

A great venue for family gatherings the food, service and the general atmosphere of the restaurant was excellent. Highly recommend this place for any occasion.

I took my mum for her 50th birthday the staff went above and beyond in there service and care made my mum birthday special , special thanks to Abdul and Aslam well done guys

I had recently visited Neyzen for a birthday. The atmosphere was nice, however disappointed with everything else. I had visited with a large group of people, and we arrived at separate times. When we informed the server that more people would shortly arrive, they still attempted serve us with starters, even after we’d communicated that we would’ve liked to wait. The server kept repeating that everything was “fine” even though they made no attempt to listen to our wishes. When everyone had arrived, we ordered our drinks, and when we were ordering more, the servers became agitated, which I thought was very disrespectful, as they weren’t even making our drinks when we’d waited for so long. The food was alright, but once we’d finished our food, they didn’t even bother to clear the table for the next courses. They had to be reminded that we had ordered dessert for them to serve us. Dessert was disappointing, literally one slice of cake for 11 people. My sister had politely informed them that we were no longer using our glasses and plates but they didn’t take them away until we left. Overall, don’t bother going to this restaurant, as it was a complete letdown.

Pleasantly suprised. Food is fantastic, can't complain at all Got FREE hot bread with dips whilst food is cooking, so I wasn't hangry. Top it off I felt fresh as got a hot lemon wipe and free Turkish delight. I will be back again, next time I will probably pay for the pod as some other diners are expectedly a bit noisy

We had a party of 15 people and everyone really enjoyed their food. The restaurant is huge and has a car park too. Some of us stayed behind to try and new Shisha lounge and we all agreed it was some of the best shisha we have tried.

Friendly staff, amazing food, reasonably priced, comfortable atmosphere - a great evening had by these 4 young ladies 😁

Lovely, aesthetic restaurant with great food! Was served by Aslam, who was very hospitable (so were the rest of the staff) Would definitely return.

It's a real shame that I am unable to review your food and in-person customer service. I booked a Groupon deal for this restaurant which at the time of booking, asked me to reserve a booking. I booked for 31st Dec at 4pm. I received a phone call less than 24 hours before our reservation telling me that Groupon has made a mistake and the restaurant can't fulfil my reservation tomorrow, and to contact Groupon for a refund. I asked if there is any way they can accomodate us - first the man said yes, but we can't fulfil the groupon voucher. Then he said no, we have no tables. Makes no sense whatsoever. I feel they are just doing this because it's NYE and they can make a lot of money from those going there to get drunk. It is unfair and unprofessional for you to fob us off the way you have when we rearranged plans and have told the children that we're going to this 'lovely restaurant'. It is unfair and unprofessional for you to dismiss us the way you have and tell us to deal with Groupon, when clearly you should be dealing with Groupon. Really unprofessional and appalling behaviour. Was looking forward to going here but have seen through this experience what your service is really like. Will not be going here in the future and will definitely not be recommending. Happy new year.

Food: loved the food especially. We tried a variety from both the Turkish and Indian Menu. Would highly recommend the Land Shank from the Indian and Mix Shish from the Turkish. Service: service was excellent however slightly slow. Completely understandable as they were very busy but we were attended to their best ability. Staff were friendly and took their time to navigate us around the menu to cater to our preferences. Atmosphere: Lovely presentation, decoration and ambience. The table lights were especially a nice touch. Now they even have a shisha lounge which we were invited to after our meal. Overall a great experience and we'll definitely be back.

Great service especially from Aslam! We had a lovely evening and enjoyed our food

hi everyone been to neyzenlounge last night The food was good but the shisha OMG was amazing so smooth and cloudy. Service was 10/10. Guys you need to try it don’t take my word.

Greate services, great food and atmosphere would recommend to any individual or company to have they party there.

Would highly recommend the Turkish grill and the lamb shank from the Indian menu, massive place great for parties and now have a large shisha lounge.

Shout out to Mahmun, Haque, Aslam and all the team.. We had an amazing evening.. Indian food cooked to perfection. Mango and passion fruit mocktail was lovely.. secured parking for extra convenience.

Rolled through for my mum's birthday and brother Aslam took such great care of us and made my family feel so welcome. Brother Alfie also was such a gent, an absolute top G! We got the Neyzen Platter and it was banging! Predominantly Turkish with elements of some Asian fusion thrown in. Amazing to have a place like Neyzen in Romford, my family and I Will be back for sure

The service is so great and has intentionality to it. Thank you for making our time special

I have visited Nezren twice and the service is shocking. I had hoped the 1st time was a one off. Sat 40 minutes before handed menus or drinks and 3 out of 6 drinks were wrong. Food is delicious, but even the order was wrong but by this point it was 9.30pm and we couldn't be bothered to complain. Had to ask for a card machine twice and was never offered another round of drinks and catching anyone's attention was impossible. Such a shame as I only live down the road, but I won't return. We hadn't complained about the service but they were well aware how bad it was as they apologised at the end... weren't sorry enough to remove their £16 service charge though. I'd understand if they were busy but it was empty, now I know why.

Food was generally okay and tasty. Drinks were good. Staff attended to us and friendly. We booked a pod - the website is misleading in that you have to actually pay £36 for the pod. So in actual fact it does not get taken off the bill as advertised. Something to be aware of. The transparency of Neyzen is what has let this review down.

Very worme place and welcomed staff

I have recently went with a big group however service was slow, food was delayed by Atleast 2 hours. We had also ordered the special platter menu £90+, we did not even get given the dessert that comes with this course. Very disappointing. Manager or waiter should have checked we got all Our food since we made such a big order. This is the first time experiencing missed food