Newbank Garden Centre in Oldham

I came for breakfast after a recommendation, breakfast was amazing, the toast is a must! There was two stand out members of the team; Katy and Sharon, who were both welcoming and bubbly personalities which instantly made myself and my children feel welcome and instantly at home. We hope that they get the recognition that they deserve.

The food in the cafe is good quality and reasonably priced. Nice cake choice too. They need to re think how they serve customers, every time we visit it takes ages to be served as there is usually one person sorting the order/payment cakes and drinks which takes a while. At busy times you can be queuing for a while. The outdoor seating area needs some tlc, tables need a deep clean, the area just looks scruffy and uncared for. Staff need to remove customers plates outside as the birds ( magpies, pigeons) are soon on the tables when they leave. The place could be really good if the management sorted these minor issues out.

Not been here for well over a year because as a vegan they couldn’t accommodate me. Would you believe they still don’t do anything. What a waste. I ended up with a very flat crumpet and margarine for my bank holiday lunch. It’s not like it’s hard to make a vegan scone. Come on get with it.

Last time we will visit - service and staff have gone rapidly down hill. Went for breakfast on sunday morning and got there 10 minutes too early as had mis read the opening times. We went to look at a menu and a lady with purple hair came out from behind the counter and just said in a short abrupt manner. We are not open until 10 and walked off after giving a look of disapproval. I advised we would look around the garden centre but she had already started to walk off and ignored me. We continued to look around and came back at 10.10 along with another family and two other elderly couples with grandchildren. We took a table and had to brush the seats off as cake pieces were on 3 of the 4 chairs. We went to the counter to order and the lady with purple hair from ealier called another young lady and said will you sort THIS out as referring to me and advised she was busy. Very rude women who looked deschevaled with hair not brushed and apron that had so many stains all over. The young lady took my order and i advised. I asked if they had almond milk as my daughter has an interolerance and i was asked why. I thought this was really strange to ask someone why i wanted a specific milk but advised of an intolerance, and she just shrugged her shoulders. She then went to prepare drinks and asked me do i want my coffee in a beaker, i asked confused sorry as did not know why i would want a coffee in a beaker and she just pointed to the mugs on top of the coffee machine. So a mug is what she meant not a beaker. I just advised yes, please. And then went to get milk and said at this stage she did not have any almond milk and offered something else which was frustrating as would have changed my drink if know this from the start. I then went and sat down and waited 25 mins for 2 toasted teacakes and 1 scrambled egg on toast. Whilst waiting i could see 1 girl preparing food at the side of the counter and was eating a packet of cheese crips and then folded the bag over and licked her fingers and wiped her hands over her aprin. So unsanitary. Another lady was chewing her gum so passionately whilst serving. Then a guy came in with his coat on and aprin underneath and took his coat off and started eating bits of the food on the side with his fingers. The lady from earlier with the purple hair then could see i was looking and talked to the guy with the coat on and pointed over to us and laughed and he then came from behind the counter and walked past us crayning to look at us with a sarcastix smirk. We then saw the girl who had licked her fingers then bring our food over with her un gloved hands on our plates and just put the scrambled eggdown without asking whos it was. 3 to 4 mins later our barely cooked cold teackes came out as was so cold the butter just sat thick on top. Was all crushed and falling to bits. My daughter tried her eggs and toast, and the toast was stone called along with the egg and feel that had been.sat waiting for some time. Had some partial salad that had gone off cucumer that had turned to mush. I used to come here at least twice a month for lunch and breakfast and also.to the garden centre but have loast me and my family now as customers as such rude unclean experience that never used to be like this

Rude and unhelpful staff, kept waiting at my table for 15 mins and I left without ordering. Told it was because I hadn't waited to be seated so it was punishment I presume. Won't be visiting again

Ordered a breakfast and tea. Never again. The breakfast was so oily. Could see the oil over the plate. Told the assistant but no sympathy other than that’s how it’s cooked. Very disappointed

Been here a few times and the staff are okay but the food has gotten a lot worse. I was promised a "generous salad" and got a ball of dried up mush with no dressing, not even a tomato. Very expensive at £7.25 for a baked spud. Coffee tastes like it's out of a vending machine. Would not recommend.

Paid £35 for 3 lunches today. First time eating here and won’t be returning. The food quality did not match the price. Got a good door stop though if anyone needs one! This cheese pie crust.

I'm afraid i have to leave a negative review, the lady who i presume may be a manager told me not to use the gate to collect my order of bark chippings, previously when collecting a large amount i was told to reverse in through the gate, her attitude towards me was very arrogant and rude and disrespectful and Iwas quite upset by her.

Really disappointed with the customer service in Dobcross and will not return again. My friend and I are regular customers as we live / work nearby. I visit most Mondays with my mum for lunch and friend is in 2 or 3 times a week We popped in after work as we wanted to buy a substantial amount of flowers for an event. It was just before 4 and we wanted a drink first. We went to the cafe and there was a queue of about 8 people waiting to order The man in the cafe told just us 2 that they were closed. What about all the people in front who still hadn't been served? They were not turned away. We only wanted a soft drink. We enquired at the till and the woman, who I think is in charge was rude in her tone, and said abruptly, yes, they close at 4. We didn't make the purchase of plants we intended and will not return again. This is because the staff made us feel like unvalued customers. Our custom will go elsewhere.

Went for lunch on Saturday afternoon. Arrived at about 1.15 and queued ages as only 1 girl serving whilst a lot of the other staff had their lunch in the cafe whist customers were waiting. Used to be a nice cafe but not anymore. Floor dirty with bits of food. We ordered quiche and jacket potatoes but the jacket potatoes were awful. Obviously been cooked beforehand and left standing for I don’t know how many days. The potatoes were cold and we sent them back and they brought the same potatoes back out and had just microwaved them. The potato inside were hard. The worst jacket potato I have ever had. Staff are sullen and seem like they can’t be bothered. Need to get their act together - avoid this place until they do!

I went to new bank and the floor was really dirty. The fish sandwich fish was really bad and had salad inside. The staff took my sisters cardigan with the food to. The boys toilet is clogged and really dirty. If you go at lunchtime, then some tables are only closed of because they close at 4 o clock. The line for the cakes was really long and they only had 3 staff. Just straight up disappointing.My mum payed 10 pounds for a plant burger and frozen chips. The chips and bread were disgusting in her words.

Worse experience I’ve ever had in a cafe! Idle staff with no manners. Cheese pie soggy and microwaved the crust was rock hard. Jacket potato must have been days old and warmed up was dry as anything. Given a dirty glass for my cold drink returned it and the woman didn’t acknowledge me or apologise. Disgraceful food and service!

The eating area floor was absolutely filthy with food debris everywhere and the tables were littered with past customers crockery. Two members of the kitchen staff were seen idly chatting to friends and one with her hands in her pockets. Therefore, there was absolutely no excuse for the dirty eating environment. Also my partner who ordered the food had to remind the staff member that she hadn’t been given her change from the food that she had ordered. Most definitely they need to get their act together and someone needs to take charge. Overall a very disappointing and unpleasant eating experience

We have been a few times and not been disappointed with the food it’s always good and freshly prepared, staff are pleasant we will be returning soon.

Just visited with my daughter and grandson for a walk round then coffee and a cake. The garden centre itself is very well stocked but the cafe service and cakes were terrible . We had 3 cakes and 2 were very dry and were definitely not fresh and the cheese cakes was very soggy . The young woman behind the counter were chatting to themselves and no eye contact or interaction with us at all . On the way out 3 women behind the shop counter didn't even look up when we smiled and said goodbye .

Lovely place with everything you need for your garden & more … Cafe has nice gardens with lots of sitting area buts its very expensive £10 for a Caesar salad which was tiny & the chicken was dry!!!

This is not a restaurant review but a review on the garden centre in general. I have visited this GC over many years as it is the nearest to home and if you find what you want yourself and go and pay for it thats fine but I have found it to be the most unfriendly unhelpful place going. However, Saturday the 25th Sepetember took the it too a whole lot lower level. I had two bags of compost on my trolley and went straight to the cash desk. I needed the fleece bags to cover my plants and did not want to push the trolley round so asked one of the two cashiers who were both on their mobile phones if they had them. One did not know what I was talking about and the other could not drag her eyes away from her mobile. So I had to ask one of them to go and find out if they had them. She found this incredulous that I had asked and sloped off to find someone. After some time she wandered back and said she could not find "her" whoever "her" was. I was in two minds whether to just leave the compost there and walk out but in the days of petrol shortage I paid vowing to myself not to go back . Come on Newbank get your customer service skills sorted out you may be in a picturesque place but its certainly not a warm friendly place.

Don't get me wrong this is a lovely garden centre but not so good for eating. It would seem they have too many styles of sandwiches and they don't know the difference. I ordered a 'danish open sandwich' with a side salad. When it arrived i basically had tuna on a soft roll with the drabby bit of side salad. When i asked if there was any salad dressing to try and whosh it up i got either mayo or salad cream! I do like a tuna sandwich but say it as it is. The picture below shows coleslaw on my plate but i had to take that from my hubby to try and make mine taste a bit better. It wasn't by any means a 'danish open sandwich' plus the cappuccino was awful, no froth whatsoever! Cakes looked good but i was so fed up with what I'd ordered i couldn't be bothered!

This is the worst website and services. I ordered a pargola for my garden. I was contacted a fews weeks later to arrange delivery day/date. Delivery never turned up. Contacted following day there was no apology wasn't able to speak directly to person that arranged delivery. In between 4 emails sent there were no responses. I was then told delivery would be before 9am on Monday. Item still didn't arrive I contacted them again staff are very dismissive and rude after waiting 20 minutes to get through. Finally item arrived following day after demanding for refund of £1,000. You have to wait a long time to get through on top of that staff are really rude, and have no customer service curtesy and no listening skills. This is a terrible garden centre to buy anything from on line and there reviews for buying directly from them is no better. They will never be recommended and customers need to go and look elsewhere. They are disgraceful and made me frustrated due to how I have been dealt with. STAY FAR FROM THIS GARDEN CENTRE.

Excellent. Caters for everyone. Has a bit of everything and prices are reasonable despite current climate. Staff are use ful and committed

We saw the Cordyline Pink Passion on their website so telephoned the Halifax branch and was told it was in stockDrove almost straight away for 40 minutes to get there and told not in stock here but try the Bury branch an hour away!Staff not really interested Sent an email through the website asking for help which was ignoredReally disappointed

Visited the cafe with a friend. We’re both slimming so opted for the jacket potatoes with prawns & curry. Both dishes were nice BUT the cakes and deserts looked amazing. We didn’t have one but they were so tempting. Would go again just to try...

Two Goats Cheese ciabatta and two coffees. Old dry bread lightly smeared with goats cheese with some brown unidentified stuff blobbed on the top and accompanied by a salad of undressed lettuce, a slither of tomato and half a slice of onion and a swirly...

Called in here on the way back from a trip - what a lovely cafe! Super efficient and friendly staff who worked their socks off in a busy environment still with a smile on their faces! Extensive menu, great tasting food and reasonable prices -...

My son and I visit the Radcliffe store quite often. In December they made the visit to Santa so special for my son who has autism. Roxanne (our elf) took Christopher into the grotto with me and then into Santa on our own so he...

We visit this place on a regular basis. Love the store and love the cafe. Food is great. Booked our 2 yr old into see santa this year. Never again. Total utter waste of money. Was in approx 15 minutes. Think we payed approx £25...

We visited santa at Newbank Royton and had the best experience ever!!! Santa was the Real One the Grotto was excellent and the Elf was very helpful and made the whole day one to remember

I meet my friend Karen here several times throughout the year. A good place for plants, pots and garden ornaments. Not expensive and has a large selection with helpful, friendly staff. The Cafe has a good selection of light bites, cakes and warm food. The...

Nice garden centre but not worth the risk in the cafe if you have allergies or intolerances at all. Staff were unhelpful and lacking knowledge in allergens in the cafe which meant some people in our party couldnt eat anything.

This is one of the best Grottos we have ever visited. It was set in a winter wonderland and then opens its doors into Santa’s living room. Santa (who was very posh) told the children a beautiful story with a lot of thought behind it...

Visited here for an early lunch with my 1 year old and my partner. Got a table right next to the door fairly quickly considering how busy it is. The waitress who was on this section served 3 other tables around us who came in...

I came here with my husband and my son.

Had a lovely lunch with friends. A large selection of sandwiches and a few hot meals (such. as lasagne and burgers) are available. There is a decent selection of teas and coffee- the cafe have also recently started to offer flavoured syrups for hot drinks....

OK for snacks, cake look good but order tea as the coffee is dire, think well past its sell-by date tasted disgusting. Much nicer places nearby give it a miss

Loved it here, great variety of different priced items, some expensive some affordable, depending how much you want to spend. lots of shabby chic style home decor items.

We pop into here most weeks, it might be just for a look around, to garden shop or to have coffee and cake with friends. I wouldn't recommend the santa's grotto at Christmas.

This is a popular place just past Uppermill in Saddleworth. I think its classed as Dobcross. I love visiting the garden centre as it has lots of varieties of plants but more for window shopping as its overpriced.

Visited here yesterday due to horrible weather as had a friend over from Denmark and this was a garden center i had never tried and what a treat, it was lovely, much bigger then it appeared. Had been to Bents the day before and this was one was so lovely a different with all its nooks and turns and to be honest more interesting as you kept finding more and more things to look at and much much cheaper, really loved it and will definitely be coming here again. Can really recommend it as a pleasant surprise with a lovely cafe/bistro again much bigger then you think it is, with sitting out space, weather permitting

Visited here last week and enjoyed a lovely couple of hours. I ordered the steak mince and onion pie with chips, gravy and a side order of veg. It was delicious and filling. A tasty meal accompanied by service with a smile and friendly chatter. I'd definitely recommend it.

Good selection of plants and shrubs. Usual garden centre shop with overpriced sweets and biscuits. Nice cafe with good menu and selection of cakes. Excellent display at Christmas time.

Although busy with a short queue, it didn’t take long for our toasties and scone to arrive with the drinks we had ordered. There were a good selection of fillings from which to choose and a large variety of other food as well. Drinks were a decent size and hot and everywhere was clean.

Lovely garden centre with lots of choice and different departments. All the staff were friendly but there was one very helpful and kind chap called Chris who help me with very heavy bags all the way back to the car. He was very patient and a credit to the centre. Will definitely be back.

We visited the garden centre late morning, Easter Monday.

All of us had the corned beef hash but although it didn’t taste that bad it was really just potatoes. Lots of potatoes. Light on any other veg or any actual corn beef. It was towards end of day they should have taken it off the menu. 30 quid on 3 meals and 3 drinks in a cafe. Sorry that is way to expensive for what it was.

I visit here around 4 times a year having a bit of lunch each time and a look around at the lovely products on display. New bank is such a lovely place to visit and is in a nice location , there’s a lot of good quality products that they sell I just love going there ! There is no other garden centre like it . The prices may be a bit expensive sometimes but it’s good quality products so I don’t mind paying the prices .

We were first in at 9.30 am and ordered the breakfasts, it was so obvious the cook had reheated the sausages, bacon, it was all dry...on the menu it said mushrooms and Tomatoes, we got half a fried tomato barely cooked and 1 mushroom

The best Santa experience for kids, really special and done really well. Lovely story, gift and fun we will be back next year x

I have shopped here for years and spent hundreds, mainly on plants because this is what garden centres are for.... today I went for some plant pots, i have not visited for a few months....I was actually disgusted at the price hikes throughout the whole store, I very nearly walked out, it was pure luck I found some discounted large ceramic pots worth £15 each otherwise I’d have left empty handed, however I think my relationship with newbank ends here, unless these prices are increased just for the Xmas period then I can no longer afford to shop here.

Visited here with my Daughter, Granddaughter,Grandson, Sister and niece to check out the Christmas decorations, arrived at 11am and decided to book a table for lunch at 12.30,as it looked really busy with the school holidays and this time of year,No problem at all to book,very helpful staff, so glad we did this as on arrival the queues for tables were out of the door! staff are always very friendly and obliging, and as expected our food was excellent, Tuna and cheese melts went down a treat with the children, and the hot Turkey rolls,with fries and salad were delicious, my prawn sandwich was lovely and served again with a lovely dressed side salad that included a slice of Melon, very nice,our lattes served piping hot,so the drinks were still hot when our food arrived, but this was served very quickly, very impressed as they were so busy, well worth a visit to see the Christmas displays and pop for a bite to eat!

Called here to see the Christmas display. I was a bit dissapointed with display compared to the likes of bents or the Grosvenor but still a pleasant couple of hrs perusing the store. We went to go to the cafe but the queue was out of the door so we didn't bother on this occasion. Prices were in line with most garden centres. They did have some nice homeward. Worth a trip if you are in the area

We visited we friends in June and July, brought some fabulous plants. We where spoiled for choice on both occasions, far better quality than the supermarkets or B&Q;.

Loved this place. Met with family. Massive car park with disabled parking at the front. Super assortment of flowers and plants. Food was really lovely and we were served quickly after paying for it which was good value. Side salad was really lovely and touches like this make me want to return. I bought two amazing lace hydrangeas cheaper than I have seen else where. Lovely choice of gifts inside including jams & cookies and sweets. Don’t take my word for it , you will love it!

We ordered a high tea that had a coffee or tea included. As soon as I'd paid and sat down almost, the drinks arrived. The food didn't arrive until 20 minutes later (all cold food so not sure what took 20 minutes to prepare) and by this time I had, not surprisingly, virtually finished my small cup of coffee and what was left in it was almost cold. When the waitress went past I asked very nicely if I might have another cup of coffee as I now had no drink to have with my meal. Sandwiches and cakes need to be washed down with something wet! The waitress was quite rude and told me I could buy another drink if I wanted one. The point I was making was that there had been so long between the drinks and food arriving that I felt it was a reasonable request. The waitress's attitude towards me was so rude! I felt like she was almost accusing me of trying to take advantage to get another coffee. The food was fine. The sandwiches were well filled and the scone was lovely but I won't go back again and be treated so shoddily. There are lots of great garden centres in the area where the customer service is much better.

Had a lovely cheese and tuna toastie with a very bland apple pie. Husband had the afternoon tea of good egg sandwich and a scone with jam and cream. When I didn’t like the apple pie he asked the staff to heat it and they served it back with custard so he was really pleased

I’ve visited Newbank on a number of occasions and every time have had lunch at the cafe. The food is nice and the menu is simple. The cakes are lovely. The actual center is very nice especially at Christmas with the Christmas displays.

Garden centre is a great spot, however is let down by the cafe I have visited many times and found the service and food well let’s say just about ok and as the cafe is convenient I’d go there however on the last visit I ordered a toasted tea cake which was served burnt and inedible that should just not happen. I still visit the garden centre but now take coffee and a snack elsewhere as there are far better places to eat in the area.

food good but window ledge by table 1 had dead flies and don't think it had been cleaned for ages. also table tops were dirty. everywhere looks shabby. great garden centre but café could do with a thorough clean

one of the best garden centres around..we always travel over from Holmfirth..great selection of plants and reasonable priced...lovely coffee shop and home made food....and staff all friendly here...

This was my very first time here although I go to the branch in Radcliffe very often and it is always fabulous but unfortunately my visit here was a complete disaster. The toilets were disgusting. Both ladies cubicles were blocked with toilet paper because they did not flush whatsoever. Ordered cheese toasties and a pot of tea. The toasties were delicious but when I opened the teapot to stir the tea I discovered that the inside was filthy. It needed a good scrub with a brillo pad. I don't think it had ever been cleaned. Needless to say this was my first and only visit.

We are regulars at the cafe for a simple lunch. There are always lots of cakes,scones and sandwiches on offer,but we enjoy the ham salad best of all. The garden centre itself has quite a range of products and it's particularly good for gifts. Prices are generally competitive and it's an all year round destination convenient for Uppermill.

Now please don't be put off with the heading as this is our local garden centre and we are in here at least once a week for either plants, a bit of lunch or just a coffee. You will find that at peek times (lunch time especially) it will get very busy but when the weather is nice you have the added bonus of being able to sit outside. The cakes are lovely and if you like a strong coffee you cant go wrong but i do find that it is a little pricey for what you get and how it is presented compared to other places surrounding it.

Quite busy when we called in the restaurant, didn't have to wait long to order or get our food, friendly staff and good value for money.

This is one garden centre that we visit frequently and always manage to find something we like and also on occasions an absolute bargain. On our last visit I think it was the owner gave me permission to take some clean small wooden pallets out of the skip. These will be used to make articles for sale to provide funds for my church. Thankyou.

Lovely hot coffee and homemade cakes. People were lunching all looked nice. Polite staff clean and tidy. Very reasonable prices

Not one of your modern places to visit....good for a day out as it's near uppermill..a one St village full of shops to browse...the gdn centre has a good plant/pots display outside..not particularly cheap..nice cafe not big but the menu is reasonable...recommended. easy parking.

The Garden cafe here is excellent for coffee and light lunches, snakes, cakes and pastries. There are always lots of specials on offer and the range of cakes is spectacular. The quality of the coffee is good. On fine days you can sit outside with your dog.

A delightfully different type of garden centre with the most amazing and fascinating selection of Christmas decorations. The cafe was busy when we were there at 10.30, we just had coffee and teacakes but vast array if food being served by the lovely waitresses - breakfasts and (very early) lunches. We live approx. 30 miles away and went on recommendation, will certainly revisit in the not too distant future.

I visited newbank today and was astonished at how rude one of the waitresses was. She actually said 'if your...

Two friends and I called in recently to look at the christmas displays and we decided to have tea and...

Very good value for money. Food freshly prepared and beautifully served. Staff very polite and friendly. Well worth a visit.

Had jacket jacket potato with cheese and salad , it was tasteless as was the cheese ,very poor ,told the...

Enjoy having a look around, not overly big. Nice to have a coffee & cake, then a walk down the...

I am careful about making comments about establishments based on limited visits, however reading other comments it would seem my views are shared. I pick this place in the area, because you can normally park, they have a wide range of homemade cakes.

We had mixed feelings about the cafe. It seemed like they weren't expecting customers to sit outside although given that it was quite a sunny mid morning at a weekend, that would seem to be a little strange. It did seem as though there was a staff shortage as, even though it wasn't particularly busy, it did to take an age to actually receive our order.

I visited the garden centre today after work. I found the staff rude and extremely miserable. I myself work in a cafe and they need a lesson or two in customer service. To add to my bad experience the food is poor quality for the price. You can tell they use cheap ingredients which really ruins the taste of the food. Over all I'm really disappointed and will not be returning.

travelling northwards from Derbyshire we came across this cafe. It had excellent coffee and wonderful cake. They have a selection of about fifteen cakes - a hard choice! I would certainly recommend this cafe.

I usually visit about once a month. Last week, I visited on a Sunday afternoon at c 3pm. The queue was vast, and although many of the outside tables were taken, the inside cafe area was almost empty. It took 25 minutes to get served and we almost gave up waiting. There were what seemed to be 2 young school girls working their socks off behind the counter, but they needed more help, as making cappuccinos in particular was taking too much time. Many tables outside were piled up with empty trays and pots. A bloke appeared occasionally and went round wiping the tables, which involved brushing all the crumbs onto the cafe floor, not collecting them and disposing of them and as a result, the floor was a mess of sticky, squashed cake crumbs. Disgusting. The choice of cakes was, as usual, vast but most were tray bakes or tea breads and there was little in the way of cream cakes on offer. Cappuccinos were disappointing and lacking froth. They need more staff at busy times such as weekends.

Food is not good enough for the price. Beef sandwich with piles of horseradish made me feel ill. A tiny piece of sundried tomato on Brie sandwich at Royton which was a disappointment. Staff snotty about my toddler playing with the sugar and the guy who works at royton is miserable and needs some training at how to be nice.

Can be a nightmare parking on really busy days. Reasonably sized outdoor area with plants, trees, bushes etc on sale. Extensive indoor shopping areas, household goods as well as garden. Good selection of Xmas decorations in season. Nice cafe with homemade cakes etc

After a visit round the garden centre we decided to have lunch at the Bistro within the garden centre, it was very busy for a Tuesday lunch which we thought was a good sign, the place was clean and tidy and service quite efficient, I had a salad which was enormous and delicious but was rather to much for me to eat all of it and I thoroughly enjoyed it. I noticed other diners meals and whatever you ordered you certainly got a plateful which proved very good value.

Not bad at all here. Like the cheese toasties and cakes and the coffees.Decent selection on the menu but can be a little busy on occasions, but suppose that's popularity!

We arrived for lunch and just managed to get the last table for 4. The meals are just snacks but we're well made and well presented. The puddings were huge but a little too expensive. The service was excellent and quick despite the large number of people placing orders. I would given this a higher rating if there was more space between the tables. You are unable to move without disturbing other diners. Perhaps they could look at investing in table which are a little narrower then all diners could eat in peace.

This review relates to my garden centre visit experience, not the restaurant facilities as these were not used. We will never return to this garden centre. Our experience was horrendous, despite purchasing a number of products. We feel that we were abused and treated in a very poor manner. Newbank garden centre effectively demonstrated how little they care about us as customers... and we will definitely not return or give them any further business.

Varied merchandise, not just plants. There were kitchen items of quality plus clothing and furniture. The plants were well maintained.

My friend and I cycled to this cafe for the cakes as they have a commendable selection of over 30 choices-However NONE are gluten free- hence my wife won't visit!COFFEE- forget it. They have a nice coffee machine however the nice old lady serving didn't even "tamp down" the grinds- meaning the Coffee came out as brown water without taste and I ended up leaving it. I visit here several times a year and should know better as Coffee is at best average. Great cakes- very poor Coffee! No gluten free options

We travel to this part of the country quite often to visit family, and we always come here to look at the plants and have a hot drink. We've eaten here as well, and there is a good choice of food.

We went mid week and found the displays just too over facing with just too much stock! I like to have choice but.. It looked cramped - with a maze like chaotic feel ! So much so I felt over faced and didn't want to explore any further. We visited the cafe and found the food delicious, my only criticism would be that you are literally sat on top of each each other and the next table is just way too close! You are crammed in which in turn I felt completely spoilt the visit.

Always find what you want here and when you have chosen your Chrustmas decirations/trees or gardening products/plants etc you can then browse in the gift department have one really lovely unusual items ideal for birthdays etc. then have a meal, snack or cake all home made a really good morning/afternoon outing

New bank Garden Centre has a large car park in a great location.Lots of verity,all you should need for the garden.They also have a small cafe ( toast cake ,tea coffee ect

Had a walk round the garden centre, nice enough place. Had a coffee and a cake at the café, cake excellent. Prices compatible with most garden centres and well stocked..

Called in for a snack and coffee in the cafe. All the food looked lovely. The service was excellent and all the staff very welcoming. Great place to relax and chat.

We had occasion to look round the garden centre which is well presented and decided to go for a coffee in the bistro The latee coffee was very week but the cake was okWe thought it was quite expensive and probably would not go in there again

Always like a walk round here with the family, plenty to see and buy! Can always find something if you're stuck for a present!Had done lunch today, couple of cheese toasties and done coffee and cake. Good choice and very welcome on cold January day!Back soon, no doubt!

A favourite garden centre for me and my family. Always get great products here at much more reasonable prices than other garden centres. Especially worth a visit at the Christmas time - brilliant displays! Excellent customer service from the team too :)

This Garden centre offers what you'd expect Plants, Flowers, Soil etc. And more they have an indoor section with house ware products they cafe looked very busy although we didn't eat in there.You can get lots of inspiration from the displays around the centre

I bought a x mas tree for £69.99, it was damaged . My wife took it back to day14/12/2016. First no apology!second was told grumpily to GET another . Had to own ourselves to check ok, basically treated like a hindrance , often called for lunch in cafe and for general garden plants etc. Not again very , very . Very poor service .

Well worth the run out to Saddleworth to buy plants from here. They are reasonably priced and of good quality, those I bought in the spring have all flourished and lasted very well. The Christmas displays are really lovely with a good variety of colours and designs. The gift department has a good selection of festive foods and fancy goods at prices suitable for all pockets.We always have tea and lovely cakes when we come here, the service is good and all in all makes a good day out.

Fabulous selection of goods for home and garden. The Bistro serves lovely food with good table service. Not too expensive either. Seems to be busy regardless of day or time. We didn't have to wait for a table in the Bistro but as we were leaving (lunchtime) people were queuing for one. Definitely go back.

Visited yesterday to see all the Christmassy stuff absolutely love it, lots of different lights, trees, decorations etc...Was very busy, had lunch in bistro, had to wait 10mins for table as there was a queue, chose homemade "steak and kidney" pie, best ive tasted, lots of meat and very tender simply lush.Will be returning again before Christmas..