New Waggoners in Burnley

Food was fresh and cooked well , service was good a little wait in clearing the 1st course . Pleasant atmosphere.

Good price for food , friendly staff, fantastic views .

I just want to say a massive thank you to Hannah. My car broke down across the road and she was insanely accommodating, I went in and told her what happened and she told me to take a seat and made me a brew while I was sorting everything out. I’ve been for food before and it’s been lovely and I will 100% be returning. Thank you so much Hannah and team

Service n place very good. Prices too high for what you got. £17.99 for piece of cheese n onion pie

Best home made food in the area. The staff are amazing. Food amazing this place we visit most weeks . Carnt beat this place were very lucky to have it on our doorstep

Lovely meal celebrating mothers day. The waitress was very friendly

Decent food, reasonable prices, good service from the staff.

This place is gorgeous ,the decor is spring fresh and looks spotless. One wall is glass and the view stunning,so you don't feel hemmed in at all The food was delicious and plentiful couldn't fault anything

Average, menu lacks inspiration or any sort of stand out dish. Not as good as Calfs Head.

Another family visit to this wonderful restaurant, Mothers day to be exact so we expected it to be busy, the service and food were top notch as always. No long waits for drinks or food, definitely would highly recommend. Thank you Waggoners.🤌

Waited 25 minuets to be seated although we'd booked a table, no big deal I guess. Kept getting dirty looks by one of the staff members as we had to wait in the bar and was clearly in his way but not where else to go when you don't have our table ready? Service was abit slow and while at the bar a member of staff was being spoke to very poorly by management about a rota which a. Shouldn't be done infront of customers and b. No need to speak to him like that really. Food was ok but wouldn't be back in a hurry

First time visit, the mixed grill was awesome, place was warm, clean and delivered with friendly service.

Went up 2 the Waggoners 4 a light dinner,I wasn't disappointed the food was 1st class,and the service was very good to,the pub itself was very busy,which goes to show what a good pub it is, I will certainly be going back.

Love this place great food, great people.

Excellent all round. Service, staff and food. Great value for money. Celebrated our Golden Wedding anniversary with a party of 31 family and friends. Brilliant atmosphere, all in party impressed with everything.

Patrick and his team provided a wonderful wake to celebrate my husband's life. The food was excellent and staff were so attentive and friendly. It was perfect - thank you so much for your efforts and for making a very difficult day special.

Came for Valentine's day meal .. lovely food, not that filling though. But the flavours were really nice

What an absolutely brilliant place to go out and enjoy a lovely meal. Great food, great atmosphere and the staff are just perfect. Thank you so much. Highly recommend. We will definitely be back again soon.

3rd visit love the food Allways hot Very good portions Great service

Been 3 or 4 times now as always enjoyed great food and service. Even though you can count on one hand the amount of times we've visited the staff already tegonise us and great us as old friends, which just adds an extra level of care and service We can not recommend this place highly enough and although all the staff are fantastic Hannah who took care of us this evening couldn't do enough and is a definite asset. We will be back with friends.

We decided to go to the New Waggoners after a walk nearby. Was really pleased with the large carpark. The pub had 2 large seating areas and we were glad we booked as the atmosphere was vibrant and bustling. The staff were very attentive, dressed smart and friendly. We were welcomed immediately and there was ample staff to help us. The pub has a standalone coffee station, so ordering a hot drink was fast and easy. I was really pleased to see a standalone Vegan menu. Its rare country pubs have even a vegetarian option, nevermind a full vegan menu. The starters were a very generous portion and tatsed great. The showstopper was the main course. Wow! My wife and I had the Vegan Curry and we were not disappointed. The food was piping hot when it came out and the portion size was massive! Excellent value for money. The food tasted fantastic. You could tell the vegetables were fresh in the curry. Other members of our party also were not disappointed. The wedges in particular were again massive! I could see why this place had lots of customers. It was the first and certainly not the last time we will come here. If you want a great pub lunch or dinner, then this is the place for you. I might even try and come back to try their breakfast menu!

Went there tonight 3rd Feb,was shown to a table and given menus,sat there for 20 minutes and no one came to us to take our order despite there only being 6 other tables and ample staff on duty,got our coats on and left,on leaving 3 staff members stood by the coffee machine talking and paying no attention to customers,very poor service,they obviously don't need our money,what a waste of time not to mention taxi fares,won't be going again,give it a miss folks

Think it is the best restaurant around, the food is gorgeous and the staff is very friendly, plenty of space to park. As for the menu lots of choices, been going there for over year and go once a month with my bestie and always enjoy the food and atmosphere.

My husband and I attended a funeral at Burnley crem yesterday , we all the retired to the new wagoners for refreshment . I can honestly say it was one of the best buffets I've eaten in a long time . Service was excellent, but can't praise the meal enough. It made what was an awful day ( funeral of a loved one ) into a really lovely day we shan't forget. Well done New Wagoners!

Great location, we used it for a funeral unfortunately but manager Anna and staff were fantastic and made our visit very special

Lovely place and super tasty food.

Usually visit lunchtime. No problem parking and good quality and selection of food . Service is always friendly and delivered promptly.

Very good food and staff. Drinks a little expensive.

good food and amazing staff, sam and issac sang a chrimbo sing with us <3

Had a brilliant time for our annual family Christmas Eve meal, food was brilliant as always and we even got a Christmas treat off the lovely waitress Sam and waiter Isaac (hoping I’ve got his name correct) with them singing us Christmas songs, never disappoints always a lovely meal too❤️

We went for a family dinner yesterday as always very busy which you expect from a good eating place.A bit of a wait for food but all meals came together and we're as usual well prepared and staff as always pleasant, a special mention for Kursten who kept us up to date on how our meals were doing when they were busy and that extra attention to our needs makes a big difference.We will be back soon for another excellent meal.

Just like to say a big thank you to Patrick and the team. We came today for my mums wake and you did her proud. The Pie was amazing and everyone came to us saying how fantastic it was. The puddings didn’t go a miss either. Thank you for looking after us x

Service was incredibly, food was great…. tasted amazing. I’ve dropped a star because I got the “Cock and Bull” and it describes chicken and “beef fillet” strips. Like I said, the food was great but if that was beef fillet they should sue the butcher.

They were quite busy serving Christmas dinners but the food or the service didn't suffer at all. The staff were exceptional - calm, efficient and very friendly. Altogether a very enjoyable experience - I was impressed.

This place never fails to impress me. Such a lovely place with a relaxing atmosphere yet a cut above everywhere else. The service is first class. Nothing is ever too much trouble. The staff are well trained, friendly and attentive. The menu offers something for everyone and the food is amazing. I've been here on several occasions and have never been disappointed. I am so lucky to have this place on my doorstep. You can keep your Michelin star restaurants. Nothing beats the New Waggoners.

Lovely food and great service we can't wait to return

Wonderful service and friendly staff. The food here is exceptionally good, couldn't fault a thing. Really lovely atmosphere and stunning views.

Excellent menu, great and attentive service and reasonable prices.

Will definitely go there again. We were really well looked after. The food was lovely too.

My wife is gluten AND lactose intolerant so it's always hard to find somewhere that she can eat safely and find something that suits her taste. All of the staff were very friendly and fairly knowledgeable about what she could and couldn't have but Patrick was absolutely brilliant. We were only in the area for a wedding the following day, we wish we were nearer! The 'normal' fish and chips I had was also the best I've had, so fresh and perfect batter.

Beautiful food Fantastic service Delightful location

Thankyou for a fabulous evening with good friends. The food was excellent as usual, the staff were all attentive but not intrusive. A special thankyou to John for taking the time to count everything. A good evening was had by all x

Good food, superb old school desserts. Lovely staff.

Great place for homely food and you get a decent amount!!!

Food, service all good, not the cheapest.

Once again the food didn't disappoint at The New Waggoners. It's always busy which is testament to how good people rate the food and service.

Fantastic food,lovely staff. Definitely recommend.

Came for food last night as a celebration! Kimberly served us and she was an absolute star! Made our experience perfect! Thank you!

Very good food good portions. The waitress Kimberly was brilliant nothing to much trouble.we had a very nice night Thank you all. Allan

Really pretty pub and top views, food bit disappointing

Had an excellent lunch today the lamb dinner was beautiful , lovely waitresses and staff and excellent wine

staff are excellent and the service great but the food is average and for the price it needs to be wow the beer is expensive the place was far far far to warm ,portions are a good size but the money your paying frozen chips really ,steak more expensive then a top restaurant in the lake district would say it ok but there are better cheaper places elsewhere

Way too expensive for a local family pub. Food is nice , but portions compared to prices are small . Average main price is around £18 and that includes a roast dinner without mash and instead you get 4 tin sized new potatoes and 2 tiny roasts . If you want cauli cheese , it's an extra £3.75! A ridiculous £7.35 for a child's meal that does not even include a drink, let alone a dessert . They even charged an extra 85p for some cheese to add to the children's pasta Bolognese 😭. Service was good however the dining room was small , over crowded and extremely noisy and got too hot when full . 4 adults with a starter and main each, 2 kids meals and drinks came to just over £162 🥵.

Rang 20 minutes before we arrived at 6.30pm for a table for 5. Atmosphere was very warm and friendly. Staff took order quickly for drinks. Lots of menu choice for food and desserts. Food was hot, well presented and a generous portion. The meal was very tasty. Was busy when we arrived. Staff worked well under pressure, very friendly. Well Done to all the staff and especially the chefs. Will visit again. Keep up the good work 👏.

Great place to eat friendly staff

Lovely place with lots of choice food, pleasant staff, and warm welcoming surroundings. Great place.

Food is amazing and lots of choice. Atmosphere is a little cold due to the style of the dining room, but food and staff make up for this

Lovely as usual. The food is always good here and the kids are well looked after to. It's quite big now after the extension but it's always very busy so book before you go. Well worth a visit it's wonderful.

Very nice place and really good food and friendly staff

Wot can I say amazing amazing amazing amazing

Soft drinks disproportionately expensive!

Very good very professional would recommend 👌

First time visit despite being quite local. I've been missing out! Couldn't fault in any way. Will be back soon. Thank you for a lovely afternoon x

Wonderful staff. The food is great and they take really good care of your preferences and allergies. The menu is extensive with something for even the pickiest of tastes in our party and the atmosphere and wonderful views just finished off a great experience. Definitely recommend and we’ll definitely be going back soon.

Went as part of a large group (30ish) for a celebration of life. The staff was cheerful and helpful and the food well prepared and tasty

Excellent food and service, definitely a 10 out of 10, had the Chicken and Mushroom pie with Chips for one option and my friend had the same but but with Mash and veg

Food amazing but you need to take out a mortgage to afford the drinks

This place is a joke, the food is never fresh maybe besides the fish. The standard of quality for most dishes at this establishment is woeful, chefs who consistently get things wrong. Front of house staff who mess up orders and are clearly under a lot of stress from a deadbeat set of managers, some of which are very sly and dodgy people. The layout of the resturaunt is appalling, seriously a door that swings out from the kitchen that has hit many a customer and staff member alike. From walking past the kitchen I have heard some disgusting remarks from the managers which would come across as harassment. I will commend the portion sizes, for what you pay for you get a lot of food and some of the food is genuinely really good, the fish options are almost always spot on for example. Wait times are beyond inconsistent. The large room to the right when you enter is very depressing and bland, akin to a nursing home almost whilst the other room to the left when you enter is rather small but is quite cozy. The bar area is also not nice, a cramped section where people block each other's path whether it's a guest or worker. The outside patio is lovely on a summer's day when I'm out for a walk with the dog or a nice jog. The alcohol prices are quite egregious too. £5.20 for a lager? That would make sense in a bar in a city like Manchester, not in a pub that is barely considered in Burnley. The selection of moorhouses real ales are often times quite lovely but that's the only real positive I can give, the prices are too much for what they are. The service is sub-par too, the manager clearly hires a lot of inexperienced teenagers (some of which who don't even look old enough to legally work mind you) who aren't suited for the job whatsoever. As well as the lack of experience in the waiting on staff, some of the staff are simply too old to be doing what they are doing, a poor old man who clearly enjoys working there taking a very long time to deliver drinks to a table during busy hours. This old man has also said to a black man "you must be a basketball player" which can obviously be misconstrued. I also can see that these younger members of staff are quite burnt out, rather miserable looking or just sick of the job. Whether they're just miserable teenagers or are being treated unfairly who knows, but a lot of the younger ones seem to be fed up. I see them working on the floor, taking orders and waiting on tables, to delivering the food to the tables, to working behind the bar and even making coffees, surely this is a lot for young people who are likely already going through a lot with education. Lastly the location, obviously this can't be improved because they can't just pick up and relocate but it is a struggle to get to, practically in the middle of nowhere on a rather hectic road that joins up Burnley and Rossendale. If you're coming from Burnley then there are either better options in the town or another 10-15 minutes will take you into Rawtenstall which has some far superior options to dine out. Even if you are coming from Burnley if you go the other way up to Clitheroe you can find Calf's Head, where you will get the exact same stuff but with a better atmosphere, location and staff. I really hope some drastic changes happen to this place as I have also heard some frankly disgusting stuff about this establishment and some of the older workers who work there.

Stumbled across this beautiful pub/ restaurant on a day out. Had an excellent lunch served by very friendly staff in a picturesque setting. Enjoyed it very much.

Breakfast time visit Friendly staff very attentive Excellent food 😋

So we've been here few times over the past month or so.... And its fair to say its our go to place.... The fabulous home cooked quality food is just spot on every time and the staff are very accommodating even when we rock up without a reservation. 5 stars all the way from me. Still love it, yet now we visit nearly every week. Aug24

Excellent for gluten free food! Good choice generally. Large portions!

We came here for a catch up with our friends and a meal and it was absolutely delightful cannot recommend enough ! , the staff and wiaters where lovely and well mannered , the food was homemade and very tasty too,

Came here for a birthday celebration, table of 14 including 4 children. Food was amazing, service was outstanding and a lovely relaxed atmosphere!! Will be coming again. 10 out of 10

The New Waggoners: Exceptional Dining and Warm Hospitality in Rawtenstall ⭐⭐⭐⭐⭐ The New Waggoners, located on Manchester Road, offers an outstanding dining experience in the beautiful Lancashire countryside. This revitalised establishment, managed by Chris and Pam Medley, along with Patrick O’Reilly, combines excellent food, a welcoming atmosphere, and friendly service, making it a must-visit spot in Rawtenstall. The menu is extensive and varied, featuring freshly prepared dishes sourced locally whenever possible. Highlights include the famous Cheese and Onion pie and the ‘Whale’ Fish and Chips. The portions are generous, and the quality of the food is consistently praised by visitors. For dessert, the Terry’s Chocolate Orange Gateau is a delightful treat that perfectly rounds off the meal. As a former CAMRA-accredited Landlord, I was particularly pleased to be served a perfect pint of Moorhouses Blonde Witch. It was served in a pristine glass with absolutely no nucleation sites, showcasing their commitment to quality. The cozy bar area, complete with a large open fireplace, is perfect for relaxing with a drink while browsing the menu. The selection of cask ales and varied drinks ensures there’s something for everyone. The New Waggoners also offers a wonderful outdoor seating area, ideal for fine weather days. The staff at The New Waggoners are known for their exceptional customer service. They are attentive, friendly, and go out of their way to ensure that every guest has a memorable experience. Whether you’re here for a family meal, a celebration, or a casual lunch, you will be welcomed with genuine hospitality. by Shaun Leonard IG @Shaunie66 & @Itsvangasmic

Food and service very good Decor needs upgrading when funds permit

Food excellent, shredded duck with wraps as a starter excellent, salmon fillet in prawn sauce, baby potato and veg delicious, gammon steak with egg and pineapple succulent and tasty, fish and chips yummy. Super friendly staff, clean, welcoming restaurant, plenty of parking. Best place for any celebration, gorgeous views.

Family friendly restaurant. Wonderful service. Very welcoming. Varied menu. Food was good.

Exceptional seafood platter, brill menu with so much choice. Very happy and will be back

Amazing place. Bright airey dining room with beautiful views. Fantasic food in huge proportions that tasted delicious.

Great place!! Good food, comfortable surroundings & pleasant staff.

sat outside, great view, food was lovely.

Excellent food and plenty of tables.👍👍🍾🥂

As usual the team at the Waggoners exceeded our expectations. The family buffet meal served after our loved one's funeral today was outstanding. Lovely, helpful staff and fabulous food. We could not have asked for more.

You'll need to book because it's always busy which I think says it all.

Great location and terrific food.

Your food is very good, And the service was also very good. But you cannot be found on any other social media. I visited your website and saw that your domain authority and page authority are very weak. I think some of you should join social media . and to increase domain authority, website visitors, and customers. You can use ads and some other methods if you want. This will increase the scope of your business. And we can talk about these things if you want. I am Md amdadul haque I am a digital marketer and SEO professional. I visited your website and saw that the traffic condition is very bad, with absolutely zero tolerance. if you want. we are your website for your business Can consult or discuss any social media support, including traffic engagement and sales. THANKS

I've been there many times but I've never had an expensive fish that cost 24 pounds but was in a small portion!

Excellent breakfast choice, good service and friendly staff.

Been here a few times great food and service

Lovely food and great staff. Views from the conservatory are stunning

The staff were exceptionally welcoming and helpful. Service was prompt to say the least. The food plentiful and of a good standard. Will be going back to try other dishes.

Had breakfast there today. Everything excellent as usual

Excellent food a great choice. Brilliant service. Would recommend to everyone.

Thank you so much for looking after the 15 of us this morning you made my birthday morning just lovely. Amazing friendly staff and lovely hot food. Thank you again . Xx

Was quite disappointed on this visit as I have been previously and really enjoyed the food and service, we had booked a table for 7pm , had to wait to be seated , had our orders taken 15 mins later another group sat at the side of us placed and order, they got served half of our tables order ? So we had to wait longer for our order 🙄, food wasn't too great and the mixed grill at nearly 30 quid a pop wasn't worth it. Service was good though 👌

Got the food small portions for the price and the food was cold won't be going back

Fabulous restaurant. Paddy is so friendly as are all the staff. Menu choice was amazing

Lovely friendly staff. Food was delicious and catered well for a party of 14

Eat here often, love it....service great, friendly ....pity don't live closer.....