New Waggoners in Burnley

Thankyou for a fabulous evening with good friends. The food was excellent as usual, the staff were all attentive but not intrusive. A special thankyou to John for taking the time to count everything. A good evening was had by all x

Good food, superb old school desserts. Lovely staff.

Great place for homely food and you get a decent amount!!!

Once again the food didn't disappoint at The New Waggoners. It's always busy which is testament to how good people rate the food and service.

Came for food last night as a celebration! Kimberly served us and she was an absolute star! Made our experience perfect! Thank you!

Fantastic food,lovely staff. Definitely recommend.

Food, service all good, not the cheapest.

Very good food good portions. The waitress Kimberly was brilliant nothing to much trouble.we had a very nice night Thank you all. Allan

Really pretty pub and top views, food bit disappointing

Had an excellent lunch today the lamb dinner was beautiful , lovely waitresses and staff and excellent wine

Way too expensive for a local family pub. Food is nice , but portions compared to prices are small . Average main price is around £18 and that includes a roast dinner without mash and instead you get 4 tin sized new potatoes and 2 tiny roasts . If you want cauli cheese , it's an extra £3.75! A ridiculous £7.35 for a child's meal that does not even include a drink, let alone a dessert . They even charged an extra 85p for some cheese to add to the children's pasta Bolognese 😭. Service was good however the dining room was small , over crowded and extremely noisy and got too hot when full . 4 adults with a starter and main each, 2 kids meals and drinks came to just over £162 🥵.

staff are excellent and the service great but the food is average and for the price it needs to be wow the beer is expensive the place was far far far to warm ,portions are a good size but the money your paying frozen chips really ,steak more expensive then a top restaurant in the lake district would say it ok but there are better cheaper places elsewhere

Rang 20 minutes before we arrived at 6.30pm for a table for 5. Atmosphere was very warm and friendly. Staff took order quickly for drinks. Lots of menu choice for food and desserts. Food was hot, well presented and a generous portion. The meal was very tasty. Was busy when we arrived. Staff worked well under pressure, very friendly. Well Done to all the staff and especially the chefs. Will visit again. Keep up the good work 👏.

Great place to eat friendly staff

Lovely place with lots of choice food, pleasant staff, and warm welcoming surroundings. Great place.

Food is amazing and lots of choice. Atmosphere is a little cold due to the style of the dining room, but food and staff make up for this

Lovely as usual. The food is always good here and the kids are well looked after to. It's quite big now after the extension but it's always very busy so book before you go. Well worth a visit it's wonderful.

Very nice place and really good food and friendly staff

Wot can I say amazing amazing amazing amazing

Very good very professional would recommend 👌

Soft drinks disproportionately expensive!

First time visit despite being quite local. I've been missing out! Couldn't fault in any way. Will be back soon. Thank you for a lovely afternoon x

Wonderful staff. The food is great and they take really good care of your preferences and allergies. The menu is extensive with something for even the pickiest of tastes in our party and the atmosphere and wonderful views just finished off a great experience. Definitely recommend and we’ll definitely be going back soon.

Went as part of a large group (30ish) for a celebration of life. The staff was cheerful and helpful and the food well prepared and tasty

Excellent food and service, definitely a 10 out of 10, had the Chicken and Mushroom pie with Chips for one option and my friend had the same but but with Mash and veg

Food amazing but you need to take out a mortgage to afford the drinks

Love this place great food, great people.

This place is a joke, the food is never fresh maybe besides the fish. The standard of quality for most dishes at this establishment is woeful, chefs who consistently get things wrong. Front of house staff who mess up orders and are clearly under a lot of stress from a deadbeat set of managers, some of which are very sly and dodgy people. The layout of the resturaunt is appalling, seriously a door that swings out from the kitchen that has hit many a customer and staff member alike. From walking past the kitchen I have heard some disgusting remarks from the managers which would come across as harassment. I will commend the portion sizes, for what you pay for you get a lot of food and some of the food is genuinely really good, the fish options are almost always spot on for example. Wait times are beyond inconsistent. The large room to the right when you enter is very depressing and bland, akin to a nursing home almost whilst the other room to the left when you enter is rather small but is quite cozy. The bar area is also not nice, a cramped section where people block each other's path whether it's a guest or worker. The outside patio is lovely on a summer's day when I'm out for a walk with the dog or a nice jog. The alcohol prices are quite egregious too. £5.20 for a lager? That would make sense in a bar in a city like Manchester, not in a pub that is barely considered in Burnley. The selection of moorhouses real ales are often times quite lovely but that's the only real positive I can give, the prices are too much for what they are. The service is sub-par too, the manager clearly hires a lot of inexperienced teenagers (some of which who don't even look old enough to legally work mind you) who aren't suited for the job whatsoever. As well as the lack of experience in the waiting on staff, some of the staff are simply too old to be doing what they are doing, a poor old man who clearly enjoys working there taking a very long time to deliver drinks to a table during busy hours. This old man has also said to a black man "you must be a basketball player" which can obviously be misconstrued. I also can see that these younger members of staff are quite burnt out, rather miserable looking or just sick of the job. Whether they're just miserable teenagers or are being treated unfairly who knows, but a lot of the younger ones seem to be fed up. I see them working on the floor, taking orders and waiting on tables, to delivering the food to the tables, to working behind the bar and even making coffees, surely this is a lot for young people who are likely already going through a lot with education. Lastly the location, obviously this can't be improved because they can't just pick up and relocate but it is a struggle to get to, practically in the middle of nowhere on a rather hectic road that joins up Burnley and Rossendale. If you're coming from Burnley then there are either better options in the town or another 10-15 minutes will take you into Rawtenstall which has some far superior options to dine out. Even if you are coming from Burnley if you go the other way up to Clitheroe you can find Calf's Head, where you will get the exact same stuff but with a better atmosphere, location and staff. I really hope some drastic changes happen to this place as I have also heard some frankly disgusting stuff about this establishment and some of the older workers who work there.

Stumbled across this beautiful pub/ restaurant on a day out. Had an excellent lunch served by very friendly staff in a picturesque setting. Enjoyed it very much.

Breakfast time visit Friendly staff very attentive Excellent food 😋

So we've been here few times over the past month or so.... And its fair to say its our go to place.... The fabulous home cooked quality food is just spot on every time and the staff are very accommodating even when we rock up without a reservation. 5 stars all the way from me. Still love it, yet now we visit nearly every week. Aug24

Excellent for gluten free food! Good choice generally. Large portions!

We came here for a catch up with our friends and a meal and it was absolutely delightful cannot recommend enough ! , the staff and wiaters where lovely and well mannered , the food was homemade and very tasty too,

Came here for a birthday celebration, table of 14 including 4 children. Food was amazing, service was outstanding and a lovely relaxed atmosphere!! Will be coming again. 10 out of 10

The New Waggoners: Exceptional Dining and Warm Hospitality in Rawtenstall ⭐⭐⭐⭐⭐ The New Waggoners, located on Manchester Road, offers an outstanding dining experience in the beautiful Lancashire countryside. This revitalised establishment, managed by Chris and Pam Medley, along with Patrick O’Reilly, combines excellent food, a welcoming atmosphere, and friendly service, making it a must-visit spot in Rawtenstall. The menu is extensive and varied, featuring freshly prepared dishes sourced locally whenever possible. Highlights include the famous Cheese and Onion pie and the ‘Whale’ Fish and Chips. The portions are generous, and the quality of the food is consistently praised by visitors. For dessert, the Terry’s Chocolate Orange Gateau is a delightful treat that perfectly rounds off the meal. As a former CAMRA-accredited Landlord, I was particularly pleased to be served a perfect pint of Moorhouses Blonde Witch. It was served in a pristine glass with absolutely no nucleation sites, showcasing their commitment to quality. The cozy bar area, complete with a large open fireplace, is perfect for relaxing with a drink while browsing the menu. The selection of cask ales and varied drinks ensures there’s something for everyone. The New Waggoners also offers a wonderful outdoor seating area, ideal for fine weather days. The staff at The New Waggoners are known for their exceptional customer service. They are attentive, friendly, and go out of their way to ensure that every guest has a memorable experience. Whether you’re here for a family meal, a celebration, or a casual lunch, you will be welcomed with genuine hospitality. by Shaun Leonard IG @Shaunie66 & @Itsvangasmic

Food and service very good Decor needs upgrading when funds permit

Excellent menu, great and attentive service and reasonable prices.

Food excellent, shredded duck with wraps as a starter excellent, salmon fillet in prawn sauce, baby potato and veg delicious, gammon steak with egg and pineapple succulent and tasty, fish and chips yummy. Super friendly staff, clean, welcoming restaurant, plenty of parking. Best place for any celebration, gorgeous views.

Best home made food in the area. The staff are amazing. Food amazing this place we visit most weeks . Carnt beat this place were very lucky to have it on our doorstep

Family friendly restaurant. Wonderful service. Very welcoming. Varied menu. Food was good.

Exceptional seafood platter, brill menu with so much choice. Very happy and will be back

Amazing place. Bright airey dining room with beautiful views. Fantasic food in huge proportions that tasted delicious.

Great place!! Good food, comfortable surroundings & pleasant staff.

sat outside, great view, food was lovely.

Excellent food and plenty of tables.👍👍🍾🥂

As usual the team at the Waggoners exceeded our expectations. The family buffet meal served after our loved one's funeral today was outstanding. Lovely, helpful staff and fabulous food. We could not have asked for more.

You'll need to book because it's always busy which I think says it all.

Great location and terrific food.

Your food is very good, And the service was also very good. But you cannot be found on any other social media. I visited your website and saw that your domain authority and page authority are very weak. I think some of you should join social media . and to increase domain authority, website visitors, and customers. You can use ads and some other methods if you want. This will increase the scope of your business. And we can talk about these things if you want. I am Md amdadul haque I am a digital marketer and SEO professional. I visited your website and saw that the traffic condition is very bad, with absolutely zero tolerance. if you want. we are your website for your business Can consult or discuss any social media support, including traffic engagement and sales. THANKS

I've been there many times but I've never had an expensive fish that cost 24 pounds but was in a small portion!

Excellent breakfast choice, good service and friendly staff.

Been here a few times great food and service

Lovely food and great staff. Views from the conservatory are stunning

The staff were exceptionally welcoming and helpful. Service was prompt to say the least. The food plentiful and of a good standard. Will be going back to try other dishes.

Had breakfast there today. Everything excellent as usual

Excellent food a great choice. Brilliant service. Would recommend to everyone.

Thank you so much for looking after the 15 of us this morning you made my birthday morning just lovely. Amazing friendly staff and lovely hot food. Thank you again . Xx

Was quite disappointed on this visit as I have been previously and really enjoyed the food and service, we had booked a table for 7pm , had to wait to be seated , had our orders taken 15 mins later another group sat at the side of us placed and order, they got served half of our tables order ? So we had to wait longer for our order 🙄, food wasn't too great and the mixed grill at nearly 30 quid a pop wasn't worth it. Service was good though 👌

Got the food small portions for the price and the food was cold won't be going back

Fabulous restaurant. Paddy is so friendly as are all the staff. Menu choice was amazing

Lovely friendly staff. Food was delicious and catered well for a party of 14

Eat here often, love it....service great, friendly ....pity don't live closer.....

Average and overpriced pub food

Went last night with visiting relatives from Canada. They were completely ‘blown away’ with the quality of the food, drink and ambience. Nothing was too much trouble for the staff. Conversations could be had without shouting. Add onto that the more than reasonable prices. Recommend 100%

If you enjoy reasonably large portions and a good selection, then you will enjoy The Waggoners.

Fantastic service, wonderful food, highly recommended, thank you.

Would recommend this place great food excellent service great atmosphere see picture below 👇

Very good pub restaurant, wide variety of options for starters, mains and deserts. Quite busy for a Monday in late February. Well looked after by attentive but not over the top staff. A nice beer selection to start then we had brie and the black pudding starters, hot pot and trio of fish mains an ice cream desert. Quality food, well cooked, plenty of taste, defo recommended for very good pub food

My husband had his 70th small party at the waggoners. It was a fantastic buffet, the best we have ever been to. We travelled over from the wyre and it was well worth the trip. Hope to return soon. Big thanks to all the staff who were amazing. Thank you all

Had a lovely buffet for our brother in laws birthday. Lovely pub, great food with really friendly staff.

Food was absolutely spot on The steak and kidney pudding was delish We all enjoyed the starters, mains and puddings Staff where really friendly and helpful If you're in the area defo give it a try👍👍👍👍👍👍👍👍👍

Excellent find after a walk round the reservoir. Large car park. Amazing place for food we never even knew existed. Brilliant service, place was really busy (good sign) but they found us a quiet table no problem . Great home cooked food like from years ago, big portions - nothing not to like - highly recommend. Will be back!

Was very busy when we went but not surprised. Staff were very friendly and attentive , food was great.

My Family took me here today as a Birthday Treat, 11.2.2024 I had never been here before, but I can honestly say that I was more than impressed by the experience, The Steak dish with Peppercorn sauce was really tasty and cooked to perfection, I followed the meal with traditional jam rolly and custard, a real treat and a taste from my childhood, prices are reasonable and would definitely recommend, we will most certainly go again

What a very nice and friendly place. Food excellent. Staff very good. Had husbands 65th birthday meal with family and we all enjoyed it sooo much x

Visited for Sunday lunch and it didn’t disappoint. The food was lovely as was the service. Will definitely visit again

Just been for a meal told the lovely lady that i was slimming world plan. They couldn't do enough for me. Meal was lovely thank you so very much 🤗

The staff were brilliant. The food great 👍.

A great place, always busy ,great food ,great service and very friendly

Fantastic homemade food!!! Superb views of God's county!!

Food was lovely staff helpful and friendly

What an amazing restaurant. The welcome received on arrival was very nice. The staff there were fabulous. Very friendly. Food was amazing. Great service. Portion size was great. Piping hot, so tasty. Proper good quality. Will be back for sure.

Delicious food and great service. I will definitely return.

Very nice food, pleased to get a decent portion of mushy peas with my fish & chips. I ordered a medium fish but portion was way too big. Saw lots of plates heading back to the kitchen unfinished. Cut portion sizes, stop wasting food.

Excellent food, freshly prepared.

Attend today as a table of four, one of us had a dairy allergy. I have never seen such an inclusive menu, with an abundance of options to choose from. The staff were absolutely fantastic, welcoming and attentive. Will definitely be returning.

Just a brilliant afternoon everything was perfect .have booked again .

We had our Christmas lunch , from start to finish the service was amazing. The staff were all friendly and helpful, couldn’t do enough for us .And the food was delicious well presented, and ample portions . It definitely made our Christmas Day a enjoyable. Thanks to everyone who worked .

Food and service was excellent but disappointed with the toilet facilities.

We held my father-in-law's wake here and WOW how delightful it was !!! Nothing was any trouble Excellent staff in every respect were superb The food was consistently excellent accross all courses Managed very professionally, even when an additional 40 people arrived unexpectedly, the team took it in their stride and catered for them as though it was planned - all very seamless Would definitely highly recommend and shall be returning here again. Lovely views , lots of parking , spacious rooms Well done guys, you did us all very proudly, and big THANK YOU to you ALL

One of the best places we've eaten in great staff good service, nice relaxing atmosphere will visit again soon

Excellent. We were a large party of 12. Staff are wonderful and friendly. The food is very good. Will certainly go again.

Family birthday meal, lovely atmosphere being all decorated for Christmas. Staff very attentive, the food excellent and large portions well appreciated for the hearty eater.

Just been for a Anniversary Meal. We chose from the new Christmas menu. The roast turkey dinner was absolutely beautiful. Food hot and lovely fresh vegetables all perfectly cooked. Then profiteroles followed by Irish coffees. Hubby's favourite place to eat. Well done AGAIN New Waggoners. See you soon.

lovely meal as usual but not very warm

Very welcoming, lovely fresh food all the staff polite. Thankyou.

Food excellent. Staff were very friendly and kind

I am celiac, and the Waggoner has one of the most extensive gluten free lunchtime menus I have seen, I was also very impressed with the care taken to ensure not only was the food gluten free, but every care taken to ensure no cross contamination I am going back on on Tuesday this next week to try their breakfast menus

Nice enough pub grub eatery, very busy on a Sunday lunch when we were there, friendly staff.

Best pub grub we have experienced for many years, traditional, warming and a great atmosphere. The staff were brilliant and friendly.