Based on 76 opinions finded in 1 websites
Based on 76 opinions finded in 1 websites
Nº 627 in 1129 in Fife
Opinions
Sent boiled rice ordered noodles meat was dry in chowmein seagulls enjoyed it
Dot Paterson . 2024-08-02
MORE AT Google
Tonight was the third time that our delivery (booked over an hour in advance) was over 40 minutes late. Having been loyal to the New Ruby since it opened, we've now had enough - very unlikely to order again
BETSY WOJCIK . 2024-07-13
MORE AT Google
Best crispy beef and satay sauce and chips I’ve had in years! My new go to Chinese takeaway- yummmm!
Meleri Thomas . 2024-06-08
MORE AT Google
Been a regular customer here for about 12 months. Lately the quality of the food has been getting worse and worse. Today our fried rice was simply shocking. Hard and all stuck together. Went into Rubys with the rice and all they could tell me was that any replacement rice dishes would be the same as they’d changed suppliers. No apology no nothing. They offered me a bag of chips instead. Said I’d take my money back and they gave me 60p. Customer service at its best, NOT!! We won’t be returning.
Stuart Hobson . 2024-04-27
MORE AT Google
Chicken was not cooked, it was pink in the middle , didn’t eat any of it it went straight in bin, I’m so glad I cut a bit chicken in half before eating any. Won’t be going back not impressed
michael younger . 2024-04-13
MORE AT Google
Placed order for 6 pm and didn't arrive till 6.40 , ordered chicken curry with chips but was sent chicken curry and boiled rice .
Gillian Taylor . 2024-02-11
MORE AT Google
Thank you given us delicious food, it’s awesome food, and I enjoyed every time I get my food from yourself.
Harjeet kaur Jandu . 2024-01-11
MORE AT Google
The food is amazing but when you ask for large version of what you’re wanting and there was a mistake from myself and the restaurant about the order they said they would send another out in 15 minutes wait over 15 minutes they don’t show up.
heather cox . 2024-01-06
MORE AT Google
So my first time here. Staying local, felt like having chineese takeaway. So the staff member was plesant and the waiting space was clean, well lit, modern and comfortable. So the food! I order chicken and sweetcorn soup. Which was nice. Then i ordered sweet and sour chicken balls and also ham fried rice. So the rice it tastes very greasy looks like it was cooked in week old recycled oil, the texture of the rice and meat was moshy at best and the taste well its hard to describe it was almost of nothing except for the reused oil taste! I only ate 3 spoonfulls! The chicken balls were ok though the biggest issue with that was that by the time i got back to where i was staying and opened the bag.....no sweet and sour sauce! Improvements are needed.
austin taylor . 2023-11-20
MORE AT Google
Go in regularly. Always get great food well prepared and amazing choice. Service is excellent and very friendly. Good value for money.
Andy Burns . 2023-10-02
MORE AT Google
Food has always been excellent.
J Wilson . 2023-09-14
MORE AT Google
Amazing food with amazing service. Slightly cheaper if you walk in rather than order on line. It gets very busy but they will tell you when you order how long the wait will be and this is always accurate.
donald gillespie . 2023-08-27
MORE AT Google
Pity that they didn't allow card transactions. Cash only.
NITHIN DEV . 2023-08-04
MORE AT Google
Always a good meal the girl behind the counter is very nice and polite also love the fortune cookie it's very tasty
Harry Sneddon . 2023-08-04
MORE AT Google
Ordered twice recently, both orders were delivered on time with the correct items. 1st order was completed over the phone, and the staff member was professional and completed the transaction swiftly. 2nd was done online using the restaurants website, which worked well with no issues. Food was good, great portion size, reasonably priced
Ash Tucker . 2023-07-19
MORE AT Google
This is the 2nd time using New Ruby. The 1st time everybody enjoyed their food but tonight I'm sorry to say was very dry and bland. We had the same both times, chicken chow mein, chicken and pork fried rice, salt and pepper chicken, duck and mushrooms and sweet and sour pork balls. Deeply disappointed.
Paul Grilli . 2023-07-07
MORE AT Google
Our favourite Chinese by far. Food is always amazing. Staff are super friendly. I just need stronger muscles to open their door 🤣
Flutterbeeze . 2023-06-16
MORE AT Google
Does a mean Singapore Chow Mein!
Donald Clark . 2023-06-10
MORE AT Google
Best Chinese cuisine ever in Kirkcaldy ,
roc rock . 2023-04-20
MORE AT Google
The curry sauce is the unreal, so tasty! Defo reccommend ..
Kellyann Adamson . 2023-04-16
MORE AT Google
Just got a takeaway to try it out. WILL BE BACK.
Ken campbell . 2023-04-12
MORE AT Google
Was tasty let’s hope they keep it up the satay sauce was amazing
Donna Gallagher . 2023-04-07
MORE AT Google
Decent quality and good value take away Chinese resteraunt.
Tom Miller Photographer . 2023-03-26
MORE AT Google
Great food and great staff Richard is a star
Clark Arnott . 2023-03-26
MORE AT Google
I used another ‘happy’ Chinese for decades before, and Maxins before that. They closed I found this place. Sooo much better than any other Chinese restaurant in the area, fresh clean looking rice and seafood, the best sweet and sour sauce in Kirkcaldy, it’s just a godsend. I didn’t think I’d ever find a takeaway worth ordering in Fife, they’re all sub standard, but New Ruby is actually really good. Just hope the standard stays high...5/5
BootNeck AlphaKilo . 2023-02-27
MORE AT Google
Best Chinese takeaway in Kirkcaldy.
Peter Brockie . 2023-02-17
MORE AT Google
Never had bad food from here. Always tasty. They can also do gluten free food.
Colin Brammeld . 2022-12-30
MORE AT Google
could have been tastier the spring roll's were just pastry the curry was okay
Neil Thain . 2022-11-24
MORE AT Google
Given I witnessed a staff member come out the kitchen entrance to put out rubbish with a cigarette hanging out his mouth I will never use them again. Disgusting.
Sheena McLure . 2022-11-18
MORE AT Google
I love the food over there. I frequently order from there. The food is not only tasty but also more than adequate.
Pallavi Juttuka . 2022-11-02
MORE AT Google
I really like this takeaway, food is good and has always been hot, Only gripe is I normally order and pay for my order on their app, I wait at least 25 mins before going to collect, but I often still need to wait another 20mins in the shop before its ready. Food is worth waiting for but would rather not have to
Stevie B . 2022-11-02
MORE AT Google
Food ok, you always offer free prawn crackers but never get them with my delivery,
Jacqueline Glancey . 2022-10-07
MORE AT Google
Ordered a chicken chow mein and crispy honey chicken. Sadly the food was disappointing. The chow mean had a few dried slices of chicken on top of mainly noodles. The crispy honey chicken was soft and still had the skin on it. Unfortunately we won't be back.
Lynda McCracken . 2022-09-18
MORE AT Google
Ordered and payed online. Food arrive within the hour as said. Delivery driver very polite and the food was excellent. First time we have used the New Ruby and certainly will again.A++++++++
fred webster . 2022-09-03
MORE AT Google
Great service and food. Very polite staff. Thank you.
Caroline simpson . 2022-09-02
MORE AT Google
I've only ordered from this chinese once but I will certainly never be back! If you like salt and chilli wings or anything like that, it's tasteless.
Martin Devlin . 2022-07-15
MORE AT Google
Every meal we've ordered has been spot on.
Gareth Anderson . 2022-07-04
MORE AT Google
Wot kdy needs best Chinese am fully impressed keep up the good work I want another
Michael Samson . 2022-05-22
MORE AT Google
Really nice!!! Decent prices, they are quite fast depending on choice and going to collect, I have not tried their delivery. Food is tasty and the menu is very extensive in Chinese food. Located in Kirkcaldy, Scotland, town centre where there is plenty of parking space. Totally recommend it 👌
Santi Gálvez Porta . 2022-04-20
MORE AT Google
Ordered food from here, The main meal an soup were average at best, ordered chicken rolls As there my favourite, Order tuned up an there thin triangle shaped things will hardly anything in them, just tasted of grease, raised a complaint to be told they are all Kirkcaldy offers, checked online etc an no where else in the world Does this chicken rolls Avoid this Dump
Adam Wallace . 2022-04-01
MORE AT Google
My wife specifically asked if the meal she had ordered was vegan and was assured it was - however the meal delivered had chicken in it. When she phoned to say her order was wrong, they did not offer an apology and said they would send a replacement meal. However, this took another 45 minutes to come. When we finally sat down to eat, the food was below average. There are many Chinese restaurants far superior to Ruby in Kirkcaldy.
Ian Duff . 2022-03-28
MORE AT Google
Consistently good Chinese at a good price
HannahKayDee . 2022-03-16
MORE AT Google
Went there yesterday. Service was great and fast, would recommend this takeaway from anyone
Adam Kwiatkowski . 2022-03-14
MORE AT Google
Go to order online and can’t find specific options for dishes, so I phoned the shop and placed the order. They phoned back in 5 minutes and the order price went up by 10% because the shop “didn’t realise how far away the house was” when we live in the same town, less than 3 miles away. When asked if we could cancel the order and go back to ordering online they said “no, the food is already on its way” which is a total farce.
Craig Balfour . 2022-02-21
MORE AT Google
Great chinese, best i have had in ages!
Lady Elaine Hunter . 2022-02-13
MORE AT Google
One word yummy 😋 just had a special fried rice my hubby had a chicken breast fried rice and my son had the salt and chilli chicken bits. All of us very happy will be back x
bra tri Bra tri . 2022-02-05
MORE AT Google
First time on a phone delivery. From the start I said I was older and didn't do on line menue. Riley the lass on phone was great couldn't have help me enough. So bosses there give her a big thanks. The delivery perfectly timed halftime fitba ha. Again a great young lass delivering. The food great the portions massive for me just finished tonight the last spring roll. Thanks folks told my mate about you so no doubt he will try.
Neiĺ Ritchie . 2022-02-04
MORE AT Google
Great food, amazing and quick service, polite staff, always clean very satisfied
Riley Pearson . 2022-01-31
MORE AT Google
Absolutely brilliant food and I'm fussy love it
Kirsty Aberdour . 2021-12-17
MORE AT Google
Food was good and service was quick
Ronald Mckenzie . 2021-11-22
MORE AT Google
First time having anything from here. Nice food 👍
Graham Montgomery . 2021-11-07
MORE AT Google
Meal was really delicious, good service and lovely lady serving. Will definitely be back!!.
Yvonne Forsyth . 2021-10-10
MORE AT Google
Fantastic meal we had tonight. Good quality with good portions. Lady serving was so nice and helpful. Kirkcaldy has a new No.1😀
A C . 2021-10-03
MORE AT Google
Just had a delivery from them food was excellent service was excellent will be going back again and thanks for the wee gift can't fault anything about it
William Callaghan . 2021-09-26
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Central Scotland
87 Opinions
The breakfast, snacks & main meals are delicious . Presented beautiful and get loads. Staff nice and very quick service
5 Opinions
Tasty.... My friend and I visited here fir the 1st time. Very pleasant surroundings, equally pleasant staff. We sat through the back which was very nice. The coffee was really nice but the Rhubarb Loaf.....well!! It was amazing! I'll definitely be going again
291 Opinions
Booked for dinner easily online. We arrived slightly early but we were seated immediately. Service was efficient and friendly. We both had fish and chips. They were outstanding! Best fish we've had in a long time. Paid the bill and we were offered a piece of scottish tablet. Delicious! We will definitely be back and highly recommend to anyone.
152 Opinions
This was an easy and simple stay for us on the last day of our trip. The room was clean had good temperature. Yes it was a little noisy but you're above a local pub so that's just something you need to be okay with and it didn't bother us at all and we slept the whole night the patrons are generally polite and go home from the pub at a good hour or if they're staying the night in the hotel go to bed at a reasonable time. Hotel had all the things we needed before we went. Had only a small issue with the internet. It either needs to be boosted or reset as we had loads of interruptions with it.
521 Opinions
Logan served us. What we wanted wasn’t on menus but he told us he would try make us what we asked for a mango margarita. He did and it was better than our usual. He also had great local knowledge and bar knowledge of drinks. The service was great we went in later and we’re greeted with good service and live music all in all a brilliant place to visit