Heavenly Delights in Fife

absolutely disgusting ,whole place is a joke food is terrible and staff r rats

Lots of old school sweets and awesome munchies.

milkshake was great but the way the older women was speaking to the younger staff was poor.

Ordered desserts ETA an hour it's been well over 1 hour and a half nearly 2 hours and still not arrived

Has drastically went down in quality. Have had 3 or 4 orders delivered that are no where close to being right. Husband ordered cookie dough with milk choc sauce and ice cream and when it arrived it had strawberry sauce no choc (????) And no ice cream I ordered fizzy dummies and what I got delivered was these blue worm things. And ordered a raspberry ice blast and received a multi coloured one with hardly any syrup just juice-less ice at the top. Messaged to let them know - just incase the driver had delivered the wrong one but the message was just left on read. Won't be ordering again as its quite expensive as well which wasn't an issue when they sent what I actually ordered buy I grudge paying money for them to play Russian Roulette with the order and send whatever they feel like. Shame really as it used to be a decent place.

Friendly staff and all my old favourite sweets

Unbelievable just got delivery Ice cream with flake but no flake so calls to be told they will send it down next time someone down this way I said that's no good so was then told next time I ordered I would get something for free 1 hr later a flake arrives at my door no good to me and so I called I was then told that's all I was getting a d that I should not have been told I would get it next time all they had to do was give me the flake free next time I would've been happy but that's not what they do I was told when asked to speak to the owner I was told no as they are on holiday and she would let them no. I'm not holding my breath for a call back but a £16 order won't be getting my money again would prefer 0 stars on this occasion but 1 will have to do!!

Lots of staff available in this store. I stood alongside another customer for approx 10 mins and was ignored, they were making up online orders. Staff friendly, but not wearing gloves when handling ice cream cones, also wearing nail varnish ect, and no hair coverings. Shop is bright and well decorated. Menu is vast. Parking can be a nightmare close to the shop. Prices are reasonable. Our chocolate covered waffle cones were soft, and on this occasion we did not return to the store to complain.

just been into shop to purchase few ice creams and sweets, we asked instead of the munchie box could we get them in bags staff always obliged to this, but tonight a member of staff going by the name of "mandy" decided to be extremely rude towards us because the last time we went the shop charges 30p for card transaction and we weren't to happy to pay that. so because of that she went like a crazy woman refusing to give us what we wanted as same as always. the owners son who was serving was reluctant to give me information of the owner. poor poor customer service and on his behalf poor supervisor skills allowing a member of staff to be so rude.

Partner and I order waffle to share couple times, first time it was left at the door and no one knocked or marked it as delivered, didn't get it till much later and was cold by then. Ordered tonight waffle with extra cream and diet coke, didn't get the cream and was regular coke instead of diet and didn't give explanation 🤦🏼‍♀️ apart from those 2 times lovely desserts and friendly service ☺️ recommend.

Bairns love the amount of sweets they can choose from, staff are great, especially Tia, wee gem with the kids

Great food way too expensive thou

Great cheesecake and great service

Kids love it wide selection of sweets and ice-cream

Cheesecake and icecream good, your customer service is shocking there was no interaction from the staff they just stood and stared at us. First visit to this shop it was quite an uncomfortable situation to be in. Working with the public isn't for everyone.

Only reviewing the service as I didn't get any food. So there food I'm sure would be good! But unfortunately I went in at quarter to 10 (they shut at 10) looked at the menu, first lady asked what I would like, I said I wasn't sure. A couple of minutes later the next lady looked at me and just said that the hot stuff isn't on, I checked google and they where open. So I specifically went for some waffles because apparently there great and where open till ten. Most businesses I have been in to, if there open till a specific time, you get good service until that time, not until the staff just want to go home and can't be bothered serving food from there menu, most businesses shut then have a clean down. They should put on there website that even though there open they don't do 3 quarters of there menu after a specific time. Because I wasted time going there I didn't have time to go to the shop to buy something else.( because that shut at 10) Short version: Staff are rude, made me feel uncomfortable, and don't serve the full menu once they randomly decide. Thanks guys

first time visiting Heavenly Delight and the service was great and the staff were very friendly and i will definitely be back xx

Sweet and ice-cream selection is excellent

Like the amount of choices you get and will definitely be back to try the ice-cream

Went in for a little look. Definitely Heavenly! Every type of sweet imaginable. They also offer hotdogs, pancakes, waffles and huge ice-cream selection. Great shop and very modern. Would recommend. Thanks again ladies for all your help.

Love this place. Prices are great and old fashioned sweeties, aucht its just fab