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3.5

Based on 60 opinions finded in 2 websites

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Nº 292 in 382 in Broxtowe

CUSTOMERS TALK ABOUT DISHES WITH..prawnburntcurrycookedchickenrice
Score

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Turned up late had to call to see when it was being delivered. Wait times are wrong. Waited over an hour

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Chloe . 2024-12-10

MORE AT Just Eat

Probably the best Chinese in stapleford.

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Christine . 2024-11-30

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My 3 in 1, the chips were cold and stale and the sauce was hard/clumpy. Really disappointed

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Stevie . 2024-11-20

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Excellent food definitely order again

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Brian . 2024-11-15

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Yummy as always midweek treat gotta love their prawn crackers! Ex ellent won't go anywhere else x

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Andrew . 2024-09-26

MORE AT Just Eat

normally bang on with service mustve just been one of them nights. wish the app would keep you informed better rather then saying you foods been delivered!!

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Tony . 2024-09-21

MORE AT Just Eat

The food would have been really nice if it weren't for the banana fritter syrup spilling all over the rest of the food (and the kitchen). The bits that weren't weirdly sweet were very tasty. It took an hour and a half to arrive (sat teatime). Despite the issues, I will give them another try sometime!

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Clare . 2024-09-07

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Didn't taste great, usually we have an alright meal there but this time I was really disappointed and barely picked at it

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Camille . 2024-09-07

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Great food, quick and perfectly cooked

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Kacper . 2024-09-05

MORE AT Just Eat

I’m not one for writing many reviews but this defo gets a 5* from me, someone recommended Red Cap a while ago, and glad I ordered from them. I have to really be in the mood for Chinese food and today I did. My new fav Chinese to use, delish!

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Rin . 2024-08-31

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Tried this Chinese restaurant as we were bored of our usual Chinese takeaway so wanted to see if these were any better. Went in with the notion of ordering a chow mein, chips and prawn toast but my wife saw another customer order a mixed box of goods. We tried this and were pleasantly surprised. The box came with chips, chicken balls, chicken wings, crispy chicken, pork ribs and spring rolls. Must say it was tasty and good value. Only criticism would be they packed the box with a lot of chips when I would have preferred more chicken. Other than that really good food.

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Sardev Singh . 2024-08-17

MORE AT Google

first time ordering from here and the food were packed lovely in a box and everything were expected tasted amazing thankyou guys will be back again 😊

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Hayley . 2024-08-12

MORE AT Just Eat

Brilliant food always have a enjoyable meal every time I order from here, a big thank you to the chefs and delivery workers from this place.

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Lewis . 2024-08-11

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excellently tasty food, always piping hot.

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bev . 2024-08-04

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Order now online then collect from dribe tribe and straight home to enjoy. Great food, prompt for collecting, and the young lady isn't bad either 👌🏼👌🏼

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RTS Motorsport . 2024-06-29

MORE AT Google

Really tasty, will definitely be returning!

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Steph . 2024-06-13

MORE AT Just Eat

Delivery was before time. Food average

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Tony . 2024-06-09

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The meal was very tasty as usual can’t fault it

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Elaine . 2024-06-08

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Lamb curry.... Hmmm, some processed meat in the same curry sauce I can buy at B&M, so no matter the meat (loose term) it tastes the same. 3/10 Egg fried rice.... The worst I have ever had by a country mile - thought it was brown rice to look at. For me, I just don't understand how a Chinese restaurant in England gets this wrong. 4/10 Salt & Chilli dry ribs... Obviously bought in by wholesaler, but was the best part of the order. 6/10

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DJ Knight . 2024-06-07

MORE AT Google

Food was tasty, piping hot and fresh.

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laura . 2024-04-13

MORE AT Just Eat

Been ordering form here for many years, and everything has always been absolutely top notch. Crispy smoking chicken is just beautiful and the curry is nice and thick only criticism is that the curry would be even better if they added a little more veggies but that’s just a personal preference, the portion size is also great and prices are reasonable, Receptionist is an absolute delight to talk to.

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Gods Mafia . 2024-02-26

MORE AT Google

Great food great service ,got to rated the best Chinese food in the area .cooked lovely ,tastes great.

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Jason . 2024-02-21

MORE AT Just Eat

Awful food, complained the 2nd time we went, noodles tasted burnt and starters over cooked, was told we would get a refund but weeks later we have had nothing. 1st he was dropping money off, then he said it needed to go through the bank, rang again as no refund, then was told once again he would drop the money off but nothing and finally told he had been to the bank and it was going through but weeks later still nothing. Awful service. Even though we didnt eat the food as it was that bad its the fact that hes lied about giving the refund

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Lynn Hancox . 2024-02-10

MORE AT Google

Absolutely awful food here. Ordered a chow mein and it was disgusting, soggy noodles and tasted very burnt, not nice at all. Couple months later we thought we would try it again and again the chow mein was absolutely disgusting, tasted very burnt and could not eat it. Had to chuck the whole lot and make rice quickly. Also the other food we ordered was very over cooked, greasy and tough. We rang and complained about the chow mein as we couldn’t eat it and had to throw it away. They said they would give us a refund for this. But have never seen a refund for it. Rang a few times regarding this as first they said they would drop the money off and then next time said they would transfer back to me, when questioning this as how would they know my details. They then said again they would drop it off. Haven’t seen anything. Would not order from here or recommended. awful food.

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Beth Hancox . 2024-02-10

MORE AT Google

Happy it was early ,the food is lovely ,nice clean and cooked great fresh hot ,can not fault it at all .recommend new red cap over all the takeaways in our area

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Jason . 2024-01-24

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Over cooked mush. Even the dog didn’t eat it. Prawn crackers were amazing

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Stuart . 2023-12-26

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Ready on time. Despite being 2 minutes later (as I live next door) everything was cold

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Elizabeth . 2023-12-16

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F*cking shocking 2 1/2 to deliver food within 5miles. Phoned restaurant guy on phone no help and used a poor excuse (we've been busy) wouldn't wait that long in a Michelin star resturant for food. So let's talk food... £30 order of dragon balls mixed vegetable chow mein, cashew nut rice and prawn toast... all barely warm, dragon balls very dry and tasteless. Prawn toast was OK. Would I order again , absolutely not, would i recommend absolutely not.

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Alan . 2023-11-25

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The food arrived hot driver was pleasant service was great would recommend it to anyone

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Coral . 2023-11-22

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Guys I’m sorry but what’s going on? Used to be my go to Chinese and not a single item of what I ordered tasted ok. Chowmein tasted burnt and bitter, the chips and chicken seemed as if they were cooked twice. So disappointing

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Toni . 2023-10-16

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Thai green curry was lovely but the prawn balls were over cooked and quite hard wouldnt order those again but enjoyed everything else good service polite staff

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Jillian . 2023-10-10

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Very nice and hot. Bit disappointed with chicken satay, it’s been better from here before.

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Kate . 2023-09-30

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We normally order from here, One of the best ones in Stapleford. The salt and pepper chicken (Our normal order), was inedible. every bit tasted fishy and nothing like we are normal. Salt and pepper chips was the same however the taste was not as potent as the chicken.

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Elliot . 2023-09-30

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Unfortunately the meat was very dry resulting in it being tough.

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Andy . 2023-09-30

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Everything was tasty and it was very very hot. Impressed.

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Kate . 2023-09-07

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One dish had incorrect sauce but was delicious anyway and a credit received. Will definitely order again

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tracy . 2023-08-19

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Excellent food piping hot and plenty of it !

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bev . 2023-06-02

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Poor quality food. Curry was thick

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Callum . 2023-05-28

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mistake made on the order when phoned was met with maybe the worst experience i've ever had with a restaurant. was my first and last time using this place. do your self a favour and call any other Chinese takeaway on here.

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dean . 2023-05-07

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Food was delicious and arrived slightly before the expected time. Which we were very happy about :)

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Claire . 2023-04-30

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Lovely food as always. Big portions and actually hot!

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Molly . 2023-04-21

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Deliciously hot food and plenty of it!!!!!

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bev . 2023-04-21

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Lovely but luke warm and curry sauce was congealed.

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Teresa . 2023-04-15

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Won’t be ordering again chicken was discusting. Some was pink some was solid.

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molly . 2023-04-05

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2 hours for delivery from initial order. Was told 45 mins - 1 hour from delivery.

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Iain . 2023-04-01

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Excellent food so nice and delicious well cooked just right , service was great said an hour to hour and half wait came within 45mins , delivery guy was great polite brought rite to door 2 story flats with a smile , well worth the money and great service ...

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Gail Reed . 2023-03-05

MORE AT Google

Had a salt and chilli box but there was far to much salt on the food that you couldn't taste anything but the salt. Most food was very over cooked that it was not edible. Will not be ordering from here again.

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Terri . 2023-02-13

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Very good service excellent food.

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Susan . 2023-01-25

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Our favourite Chinese but thought the quality had slipped on this order. Hopefully just a one off

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Jessica . 2023-01-22

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One of the finest experiences around.

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Gregory . 2023-01-21

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Thank you very much Delicious

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Christopher . 2023-01-13

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Late but once it got hear was most enjoyed so not bothered it was late will order again very soon have always loved red cap. Not to keen on delivery charge as I don’t live that far from you?

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Userlinda . 2023-01-05

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The food is stunning. I cannot fault the food at all. Unfortunately the restaurant were once again swamped and unable to fulfill the order in the timeframe they gave on the site. So unless we are collecting from them in future, we won’t be ordering again. I did call and was told that it would be ten minutes, 30 minutes later I was told that the driver had only just left.

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Lyndsay . 2023-01-02

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Went Boxing Day because everywhere else was shut, beef chow mein overcooked/slimy, not much meat, no egg in egg fried rice. Won’t be going back

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Alfie Squash . 2022-12-27

MORE AT Google

Excellent piping hot and very tasty

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bev . 2022-12-23

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Tonight food was very good. Very hot and fresh.

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Kate . 2022-12-20

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One of the best chineses I’ve had in a long time!

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Toni . 2022-12-09

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Food tasted like cigarette smoke

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Charles . 2022-12-02

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Was very disappointed with how late the food was and then once finally received food was cold and not of good standard. I am very disappointed at the amount of money was spent for food quality and timing to be so bad. I expect to be refunded

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Julie . 2022-11-29

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The food was piping hot… fresh the vegetables were wonderfully fresh and good quality. Good portion sizes.

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Laura . 2022-11-28

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Food had obviously been reheated, the noodles were stuck together, curry very stodgy.. "cold" drink was warm... oh and over 2 hrs to deliver it, 5 minutes away. Apart from that, perfect.

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Roy . 2022-11-26

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Really tasty. Arrived on time and piping hot. Very happy

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Phil . 2022-11-24

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Best Chinese I have ever had!!!

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Katie . 2022-11-17

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Food was cooked perfectly the meat on the ribs fell off the bone. will definitely be going back

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Matt . 2022-11-13

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Not the best we have better from here so I don’t know what’s gone wrong

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Stevie . 2022-11-11

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Wasn’t ready on time despite 1.5 hour pre order. Also the satay?Peanut sauce was watered so far down it’s nothing favour wise. Supposed to be creamy

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Luci . 2022-11-09

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Great food and quick delivery too

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shaun clay . 2022-10-14

MORE AT Google

Love New Red Cap Stapleford. Food is always amazing. Great prices too

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Susan Griffiths . 2022-10-04

MORE AT Google

I was very happy with my favourite Chinese, and also pleased to get a text to say it would be a little delayed

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Cheryl . 2022-10-01

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Chips were awful tasted like they'd been sat hours on end and then warmed in microwave 🤢 chicken balls were over done, again gone stale and very chewy neither of these were edible. Crispy beef cold 🤢

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Fern . 2022-08-17

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Lovely hot tasty food will be ordering again

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Neil . 2022-07-23

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Burnt food, salt and chilli chips had no flavour

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Sophie . 2022-07-11

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Took over 2 hours to arrive! Wasn’t worth the wait unfortunately.

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Christopher . 2022-07-10

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Terrible. Will not order again. 40 pounds worth of food in the bin

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Rob . 2022-07-09

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The curry is very spicy. Pork balls are amazing

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gem d . 2022-07-05

MORE AT Google

We usually enjoy food from here. Tonight it was terrible. Very very disappointed. Chicken balls had been cooked twice AT LEAST. couldn’t cut through them. Satay had no spice and tasteless. Chow mien smelt and tasted strange. Had to spit it out. YUK!!! Maybe a new chef on tonight. Still wasted £30.

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Kate . 2022-07-03

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Missing curry sauce. Very late!

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Bex . 2022-06-24

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Not happy at all ordered food latest was going to be was 8.05 contacted them to say was late to be told my dinner was still being cooked in the kitchen and been very busy and that was not there fault . My oder is now coming after 9pm with just a sorry . Never again will you get my custom

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Sarah . 2022-06-24

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Delicious hot food and plenty of it!!

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bev . 2022-06-11

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Asked for no vegetables or bean sprouts in the chow mein, totally ignored so couldn’t eat it.

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Neil . 2022-06-07

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Message received saying on the way, called after 45 minutes told it had just left. Was told that they don't know how to use the just eat machine. This is the same excuse my daughter had last week when hers was delayed by an hour. Will not be using again.

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Dave . 2022-06-04

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usually go to bo bo chinese ,but driver on hols so decided to try new red cap and so glad we did food was delicious and red hot ,will definitely be coming back .

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sally . 2022-06-03

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Love red cap Chinese will not go to any other Chinese.

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Linda . 2022-05-29

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Really enjoyed on this occasion 👍👍👍

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Grant . 2022-05-28

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Salt prawns are lovely. Beef in black bean sauce is flavoursome and tender.

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Jess . 2022-04-30

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Food was cold. Rice was disgusting the rest wasn't nice, but not as bad as the rice. Gave the restaurant a chance to see if they've improved in a few months. Nope worse if anything.

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richard . 2022-04-30

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Food was hot, arrived earlier than expected and came with complimentary prawn crackers. However, spring rolls were so overcooked that were almost black and the chips were so poor quality I barely ate any. Again, overcooked and barely any potato in them. Whole, large bag was the same that 90% were wasted. Rest of the food was good though.

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Lauren . 2022-04-23

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Food was not warm and did not seem as nice today.

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Andrew . 2022-04-22

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There was little prawn in the king prawn balls. Spare ribs were dry not succulent. Very disappointed

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Michael . 2022-04-16

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Fantastic food! Absolutely delicious. Even my SO was impressed.

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Martina . 2022-04-13

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Beef curry was missing things and the sauce I think I could of laid bricks it was that thick. Vegetable spring rolls was burnt. Chips felt looked and tasted like they’d been cooked 5 times. Just overall not nice at all and I won’t be ordering from here again as the food went in the bin.

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Michael . 2022-03-12

MORE AT Just Eat

Food quality was pretty decent but the delivery time was pretty bad, it was over an hour late and it's pretty annoying seeing that the order is marked as delivered on Just eat. I get the impression that this is just done to meet SLA requirements for stats so the stats don't mean anything if your lying about delivery times.

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Ashley . 2022-02-26

MORE AT Just Eat

Large portions, lovely battered chicken balls n sweet n sour sauce with chips

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Kim kirkham . 2022-02-15

MORE AT Google

Ordered my food early as we had planned to go out, was late, so called restaurant and was told 20 mins, was late again, food arrived not in the normal tubs but the foam trays for 2 of the items, had leaked all in the bag, I asked for some money back due to the lateness and heard nothing back from the restaurant, food was very salty and the chips were hard on the outside and cold, never again, to pay £37 on food for it to be late twice, and then leaking and unedible is unacceptable

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andrew . 2022-02-12

MORE AT Just Eat

If you have some money to spare and can't be bothered to bend down and put in the drain. Get a Chinese meal from new red cap, it's so much easier and more fun to put straight in wheelie bin. Absolutely horrendous would advice to stay away.

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Marc Geraghty . 2022-01-16

MORE AT Google

Absolutely ridiculous the waiting time and even though we called and was told it would be 20 minutes it was a further 30 minutes before it arrived and to cap it off the food was cold. Will I order again sorry no.

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Tracie . 2022-01-14

MORE AT Just Eat

Chinese's can be quite personal to rate but all I can say is I've never had a bad meal yet, staff and delivery driver's are lovely and friendly.

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andrew kemp . 2022-01-03

MORE AT Google

Food quality was great and delivery service was prompt, will return next week.

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Ashley . 2021-12-29

MORE AT Just Eat

Excellent food always hot and tasty

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bev . 2021-12-17

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I order from here alot, and in this instance I could get through on the phone. The delivery was over an hour late and the driver didn't even apologize.

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Thomas . 2021-12-04

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