Based on 111 opinions finded in 1 websites
Based on 111 opinions finded in 1 websites
Nº 542 in 657 in North Lanarkshire
Nº 45 of 53 Chinese in North Lanarkshire
Opinions
I had food posion drom here lasted 2 days. Never eat out it since please do not go nere the place should be closed down staff are cheecky with disabled ppl
Lisa C . 2024-03-07
MORE AT TripAdvisor
I ordered a chicken curry for dinner through just eat and the latest deliver time was 1 hour after a phone call I was told it would be soon another hour passed and the delivery arrived the food was cold and tasted disgusting I would never go near this place again in my life.
David F . 2023-12-09
MORE AT TripAdvisor
This review is for home delivery. I would be giving this restaurant zero stars if I could. My food was never cooked or sent, the lady was rude to me and hung up on me twice when I called. She insisted my order was collection and not delivery (despite paying the delivery fee), I am disabled which is why I order delivery, never collection. After driving down there, again she was rude, I was offered no food or refund, and told to contact Just Eat, which I have done. I am disgusted by the way I was spoken to and her attitude, made worse by the fact that rather than apologising for their error and ruining my evening she tried to make out it was my fault. Never again ordering and I recommend anyone ordering to be cautious.
Kane Templar . 2023-07-04
MORE AT TripAdvisor
Absolutely appaling service waited nearly 2 hours for a cold meal phoned first time and was told it had left phoned back half an hour later to be told it was still in kitchen phoned again and was given a mouthful of cheek by Anna who needs a prompt course in customer service ,delivery driver was nice and apologised for delay but Anna,s attitude is shocking, meal was.freezing and had to be microwaved ,not a good service at all
margaret h . 2022-12-28
MORE AT TripAdvisor
This is the WORST take away we have ever had. Barbecue ribs mostly ALL fat. Chicken from the Chow Main went in the bin. Salvaged some noodles but after two mouthfuls realised they were vile as well.
kirstym402 . 2022-10-15
MORE AT TripAdvisor
Very expensive and lady who runs the place (Anna) is very forward and overpowering. This was a great place to eat when Mr. Tang ran it but it’s now a bit of a dump.
marinacooper666 . 2022-09-26
MORE AT TripAdvisor
Pak Yee has been closed during lock down, the take away service has been available but the restaurant was closed but recently just opened. Food was amazing, service excellent and its just great to see the restaurant back open. As ever, a warm welcome by Anna and Mrs Tang, the staff were so attentive.
LightPacker800135 . 2022-07-02
MORE AT TripAdvisor
Anna is a temperamental little chicken . with the attitude of a cobra on heat ! but her chef is the best in Wishaw for Chinese food ! never been let down because I know their strengths and weaknesses . fabulous Chinese food but need to be patient with your order . 10 /10 from me ! Anna would read this and not even offer me a free prawn cracker !!!!!
steviecogan . 2022-02-26
MORE AT TripAdvisor
Gordon Ramsay's kitchen nightmares couldn't sort this gaff out. Appalling rude and smelly wont be back
bigbazzah2021 . 2021-06-30
MORE AT TripAdvisor
If you think Anna is rude in person when you have the misfortune to patronise the 70s themed all-plastic Chinese carry out then just wait until you have to speak to her on the telephone where she can really practise the art of being unpleasant and raise it to a whole new level. Strangely, you cannot pay by card over the telephone despite having contacted them via Just Eat as there is probably some scam going on so be aware it's cash only. Be prepared to wait between half an hour and an hour for your delivery even though you only live a few streets away - a small price to pay for not having to deal with the fragrant Anna face-to-face.
Sir_Chester_of_Draws . 2021-06-29
MORE AT TripAdvisor
The best restaurant in wishaw Staff are very friendly couldn't do enough for there customers love the place and defo be back
Daydream816333 . 2021-06-29
MORE AT TripAdvisor
I ordered Chicken fried rice and curry sauce. But I think they must have run out of chicken at 7.10 pm on a Friday night What a joke
Z1402XTpauls . 2021-05-07
MORE AT TripAdvisor
I had to throw it out, chicken with black bits in it, more fat than pork, an absolute disaster. Don't waste your money
Q6099JDnormal . 2021-03-03
MORE AT TripAdvisor
We have been a few times and the food is normally very good and reasonable - ish priced. I think many people have been coming for many many years as its been here as long as I can remember.I think this is part of the problem its shooting fish in a barrel and the owners dont realize you only get away for that for so long.Like one visit at 1:40 pm (opening hours 12:00 - 2.00) and it was rolling eyes and right take a seat but eat fast. Or the time I had chicken fried rice and my cutlery wasnt replaced after spring roll and when I asked for a knife when I was given a fork I was told I didnt need a knife.The last straw was when I was told they were no longer taking card payments and it was cash only.....just at the same time as the lock down began. I wont be back I am afraid.
heyjoe1964 . 2020-05-12
MORE AT TripAdvisor
In for lunch at this restaurant with my wife for the first time in about 15 Years as the restaurant looks and is out dated, I booked a table for 2 o clock when we arrived the restaurant was closed we spoke with others at the locked entrance who had also booked lunch for 14:00, The owner/ worker pulled up in her car about 14:20 she then opened up the restaurant without an apology for being late, Then made us wait another 10 mins outside until they were ready for us to go inside, By this time we were mins from walking away but we were hungry wanted to see how this would play out, We then seen the owner sit at the bar and order her staff around to serve everyone because of this service was slow, We also witnessed someone asking for a glass of water and I was flabbergasted by the way she treated the customer with arguing in front of all the others in the restaurant, I did enjoy the food but not the experience after waiting also the terrible attitude by the owner,
briody74 . 2020-01-03
MORE AT TripAdvisor
This is the 2nd time I've ordered from here for home delivery and on both occasions the order was wrong. 1st time l ordered fried rice with my main and had chips delivered. When I phoned, there was an abrupt lady on the other end of the phone saying she knew I ordered rice but gave me chips instead and asked if I really wanted rice. Said I did and was then told i would need to pay for the rice. After some discussion with the lady shouting down the phone they agreed not to charge for the rice. This week decided to give them another chance and ordered chicken curry for delivery. Was delivered cold chicken, cold raw onion with no curry sauce. Spent ages on the phone whilst they went and "checked " and then they decided they must have forgot to add the sauce - how can you forget to add curry sauce to a chicken curry. To be fair, a new one was delivered within 20 mins. Won't be ordering from here again.
BigSi40 . 2019-11-14
MORE AT TripAdvisor
2nd time we've waited 2 hours, 1st time we phoned to ask if our meal was on it's way 1 hour after our order was placed we got told that due to the terrible weather they are extremely busy, Wednesday 6th of November @ 19.34, no rain or extreme weather conditions, will never order from here again
tezza1967 . 2019-11-06
MORE AT TripAdvisor
This is a great chinese which has been in Wishaw for years , has a retro 80s feel about it but the food is simply oustanding and very reasonable. Not to be missed.
alan j . 2019-09-15
MORE AT TripAdvisor
Ordered meal waited 2 hours yes you heard right !!! It came and it was wrong cold and sauce was everywhere rang to explain this and the lady was very abrupt and rude and wasn’t even showing any consideration and said I can send you a replacement by will be another 1 hour and a half I said just forget it refund my money I will never order from here again totally unprofessional and in helpful!!!
Julie S . 2019-08-10
MORE AT TripAdvisor
DO NOT ORDER FOOD FOM HERE.Ordered at 4:50, it is now 7pm... still no food. Have called up a couple of times. First estimate was 45 minutes... and then after an hour I was told approximately 20 minutes but they can't guarantee it. Laughable service.But the best bit is, when I call to cancel the order at 7:08 - That is 2 hours and 20 minutes later - the lady on the phone says I WASTED HER TIME!!!! Couldn't make this stuff up haha.
580rufusm . 2019-07-21
MORE AT TripAdvisor
Phoned a delivery at 16.41pmPhoned back at 18.24pm (woman was rather rude on the phone to Graeme) however, told us she would chase it up.Phoned back AGAIN at 18.49pm to see if we were any further forward...to be told they never had a record of our order. Frustrated, but hungry....repeated the order to them again.STILL NO DELIVERY AT 19.54PM ... so phoned AGAIN for them to say "the only way you are going to get your food is if you collect it, my delivery driver isn't going to deliver it" THEN told Graeme "I think your just wasting my time and trying to make trouble" !!!NEVER AGAIN
Stacey B . 2019-07-15
MORE AT TripAdvisor
Absolutely fantastic restaurant. Brilliant menu lots of choice. Good for takeaway or to sit in. Food always freshly prepared so it does take a while for order but well worth it. Never had any problems with New Pak Yee. Prices are good and portions good sized too. Closed on Mondays. They do cheap lunch menus too, well worth a visit very tasty freshly made food.
ab1973247 . 2019-07-11
MORE AT TripAdvisor
The midweek special menu was under £20 for 2. For that we had a fabulous 3 course meal with a lovely waitress serving us (wish I had got her name). I had 2 large spring rolls followed by beef curry and boiled rice. I couldn’t eat my delicious pineapple fritters because I was too full. This was well worth the price and we intend to go back. Thank you xx
lindylooabc . 2019-06-30
MORE AT TripAdvisor
We ate here as a birthday surprise for my father in law . We have been here before and it did not disappoint again as the food was great. The location is near to were we were staying and my father in laws. They allowed the table to be decorated with a birthday ballon and after the meal the also sorted out the cake with lighting the candles and getting everyone to sing happy birthday. staff attentive and nothing is too much trouble.
gofishingtoday . 2019-06-29
MORE AT TripAdvisor
Visited on bank holiday Monday with the family and cannot fault the place.
billyhardie36 . 2019-05-30
MORE AT TripAdvisor
Went for Sunday lunch and it was a disaster..takes around 35-40 minutes between courses which is shocking considering there was hardly anyone in there. Food was average at best and so cold in there. Staff were pretty hopeless too. Steer clear of this place folks
Meander745992 . 2019-02-17
MORE AT TripAdvisor
Great wee spot. Best chinese in Wishaw. Lanarkshire infact Can't fault anything in here. Curry any type great. Beef n mushrooms superb. Give it a go when in town. You won't be disappointed
Ged M . 2019-01-27
MORE AT TripAdvisor
My family and I (14 of us) had a birthday party here. The food and service was great. Everyone had a lovely 3 course meal, mainly all chinese, however a few had British type meals. The staff are lovely. Would recommend.
AnthonyLJB . 2019-01-20
MORE AT TripAdvisor
Thought we would give me a day off cooking treat. Went here for lunch, place was really busy, good sign. Ordered spring rolls for starter, 2 small skinny rolls came on a plate ( not happy ), ordered chicken and mushroom with fried rice for main, what I got was chicken with mushroom fried rice ( not the same thing ), not happy. I did seem to be the only one not enjoying their meal. Maybe it's me
Teresa T . 2018-11-11
MORE AT TripAdvisor
This place has went so downhill. I ordered beef curry and went it came it literally had a skin over the top of it. It's cheap to go for lunch but you get what you pay for. It was disgusting.
_emmasmith0791 . 2018-08-06
MORE AT TripAdvisor
Always great quality. Food is always tasty, quick service and friendly staff. Been visiting here for few years and never had a bad meal. Prices are very good, good lunch and dinner deals.
JohnFurlong . 2018-08-05
MORE AT TripAdvisor
im reading some of these pathetic reviews from people who have been watching too much master chef and ramsays nightmare restuarants and think that all restaurants should be updated yearly and all look the same...this wee place is about 30 year old and is an authentic looking Chinese restaurant which is a great wee place and the food is great value and tastes delicious...we got soup lovely and creamy...steak and chips and onion rings yum and beef curry and fried rice with chips and prawn crackers whats not to like all perfectly cooked and served and ate within an hour...we have went at night many times and taken our time and made a night of it with no rush. staff are pleasant and helpful and this is a family run business.in these days where American multi nationals are all over our streets with swanky up market places we should be supporting our local businesses and stop bloody moaning about a soggy chip
Spar T . 2018-07-18
MORE AT TripAdvisor
The New Pak Yee fitted ten of us in for a birthday dinner at five minutes notice when another establishment made an error with our booking and had to cancel. The food was excellent and the service faultless. The staff rose to the occasion with the Happy Birthday music when they brought the cake through and made a real fuss of the birthday boy. They made what could have been a real disappointment into a happy family celebration.
MargaretD308 . 2018-07-11
MORE AT TripAdvisor
This restaurant has been in Wishaw for as long as I can remember but in all honesty I did not enjoy the food l was given. The chicken was lukewarm at best and the sauce was watery and also quite cold. Chips were definitely not freshly cooked. You know the way chips go if you reheat in a microwave well thats what these were like. No chance of a repeat visit I'm afraid.
jebeldog . 2018-07-01
MORE AT TripAdvisor
Not been in this place for a long time and it will be a long time before I go back. The riibs were tasty but I had to wipe a huge amount of sauce from them. The soup was packet/tinned. There were at least 6 soups on offer, do not home made! Main courses very mediocre. Chicken curry served in a dish which is fine , but it was accompanied by a huge plateful of chips! They should have been in a bowl so you could help yourself. The chicken was so sweet it was not to my taste. The ice cream was the best thing about the meal.
Elsie S . 2018-06-19
MORE AT TripAdvisor
First the Pak Yee is a Wishaw institution. Its been there 30+ years I think. This is the first time I'd used them for a take away via Hungry House but I won't do it again. Sorry Pak Yee I've been coming to your restaurant for years and the food was always reliable nothing fancy but you knew you'd get a decent plate of food. Tonight's food was mediocre at best. Ribs dumped on top of very little sauce, same with the sweet and sour chicken. I know you can do better.
Ken M . 2018-05-06
MORE AT TripAdvisor
ordered from hungryhouse. nearly 2 hrs for delivery and food was very poor, dry, and chips were re heats. hungryhouse were no help at all.
anna d . 2018-02-02
MORE AT TripAdvisor
Called for a delivery at 9pm lst sunday nite... my order got taken! By 9.45 my delivery was still not here... so i called only for the fone not to b answered... kept calling then checked there website and the place shuts at 10.30 on a sunday nite!! I nvr received my delivery and the fone nvr got answeredto me!! Called bk in the monday to complain... again fone nvr got answered!!! Wont b usung this place again!!
Stacy M . 2018-02-01
MORE AT TripAdvisor
Lovely cannot fault the food very fresh all tasted authentic, prices very reasonable had Sweet anad sour king prawn my fav and chicken balls with curry sauce with onions
DavidC1967 . 2018-01-20
MORE AT TripAdvisor
Have been going to the New Pak Yee for many years now to sit in and take out and always been great. Went today for lunch with my daughter and 3 courses were very good value and fiod was excellent as was the service. Cannot...
Sunnydays341 . 2018-01-06
MORE AT TripAdvisor
Went here for a family birthday celebration for a party of 8, starters all arrived at different times with 10 minutes or so in-between each person, bland tasting soup, family member ordered battered mushroom balls but got served chicken battered balls instead...REALLY! Mains all arrived...
Georgie B . 2017-10-12
MORE AT TripAdvisor
nice all round meal lunch menu is worth the value.. Evening well it's normal price. The staff have been there for years and that tell lots about it being a family and friends. Can't complain about it so that's a plus. The food is presented...
aitkengill . 2017-09-21
MORE AT TripAdvisor
It was the most revolting Chinese food I have ever experienced. The chicken chow mien was an indescribable pile of muck with no flavour. My colleagues food was equally disgusting. The only decent thing on the menu was the deep fried Haggis and deep fried...
Huck61 . 2017-09-19
MORE AT TripAdvisor
My wife and myself used to love the Pak Yee but since having kids that aren't to keen on Chinese food we hadn't visited for a few years. So for my wife's birthday we decided to go back. We were a party of eight. First...
Family_Geezer . 2017-08-27
MORE AT TripAdvisor
Took my grandaaughter for birthday.linda (owner) new who we were from previous visits & takeaways.herself and annette waitress were superb.
helenpmiller46 . 2017-08-26
MORE AT TripAdvisor
No hay mucho que no te guste. Increíble relación calidad-precio a la hora del almuerzo, no recuerdo exactamente cuánto, pero creo que es alrededor de 6 libras por una comida de 3 platos, y la comida es genial, y el personal es encantador. No podía...
125natalie . 2017-04-13
MORE AT TripAdvisor
Por alguna razón que no había estado aquí en mucho tiempo aunque mi primera vez allí fue hace más de 30 años. Fui dos veces en rápida sucesión, ya que la comida era tan buena. Ofrecen una comida de tres platos por 14 libras y no sólo hay un número de opciones, el tamaño de las porciones son excelentes.
lynncarr2016 . 2017-04-05
MORE AT TripAdvisor
I took my mum and little girl for dinner, a lot to choose from the menu enjoyed every part of the meal, portions are big, my little girl loved the gravy aswell as myself I kept pinching the little one's chips to dip into the gravy, everyone was so friendly and nice and very helpful, very relaxed atmosphere you don't feel like you have to be rushed of your table so it was nice to take our time to enjoy our meal, they made us all feel very welcomed. Looking forward to visiting again aswell as ordering in for movie nights.
Tanya L . 2017-03-31
MORE AT TripAdvisor
Hadn't been here for ages thought I'd try it again,decor hasn't changed still looks like it's stuck in the 1980s meal was nice enough tbh but 2 pounds for a can of irn bru is why I've gave a low rating would have been cheaper getting a can of lager
Wull P . 2017-03-29
MORE AT TripAdvisor
Been goin here for over 30years what more can I say once or twice a month speaks for its self good food great company
davidreviel . 2017-02-14
MORE AT TripAdvisor
Went with friends for a meal in here and won't be back again Cream of mushroom soup was more like Campbell condensed soup with some mushrooms floating in it Beef and mushroom was nice haha the deserts was a joke the apple pie was definitely store bought probably mr kipplings 6 for a pound You can get a far better meal at artizan just up the street but we couldn't get booked there Service was terrible the young girl serving was rushed of her feet while the woman that appear to be the owner sat on her backside Then she decided to come over and sit at the table who does she think she is go get some work done !!! We want to be able to eat meals in peace I hate the pak yee and will never be back
Jeanette W . 2017-01-08
MORE AT TripAdvisor
Arrived a sat nite, seating area was full of take away folk, felt like I'd walked into the 70's!! Sat down, ordered and waited, and waited, and waited . 2 of the party got soup and started to eat presuming that the other 4 soup starters would follow, eh no we had finished ours before another 2 came out and then the 4th. Eventually cleared table, thought mains would follow as place wasn't busy. No it was after 8 ( wed been seated since 6:30) served in dribs and drabs again! If ur getting desert don't get apple pie,very disappointed! 150 for poor service and take away food, never again! Then barperson/owner came and sat at our table uninvited, customer service is terrible, regular users of this place might like this l, can't understand the reviews on this raving about it, not one of our plates matched it was brik a brak mix and match
jerri2571 . 2017-01-08
MORE AT TripAdvisor
the Pak Yee has been in Wishaw for a very long time. Great place for a cheap lunch with family. never been for dinner, but will some day.
davyw92 . 2016-12-26
MORE AT TripAdvisor
Tried to make an order for a take away at 7.15 Saturday evening while doing so tried to ask a simple question which I thought was , about chilli chips and you would have thought I was asking for Chinese launch codes just to be hung up on ,called stupid,laughed at then to be told it was a bad line .Used to get from here on a regular basis but with a member of the management acting like this and treating customers like this is not a good practice of customer service
rikster1 . 2016-12-17
MORE AT TripAdvisor
I used to frequent this restaurant often but although the food was served hot and tasted ok, I was disappointed maybe my expectation for what was the best Chinese restaurant in wishaw were a bit too high. Limited menu not great quality but staff were helpful and friendly.
Patricia M . 2016-12-12
MORE AT TripAdvisor
Went in for meal enjoyed what I had that night the following week went in again and it was even better the wee lady that runs it cannot remember her name but if you go in foil a bite too eat you'll get too know her by as I little chatter box constantly talking to everyone so so friendly person food not bad as well
rabbonnie . 2016-10-25
MORE AT TripAdvisor
Myself and my partner visited here tonight for a meal it was terrible we had the 3 course set meal we had chicken soup it was bland the chicken was like rubber then we had sirloin steaks my partner had 2 bits of mushroom I had 4 it was covered in a gravy type sauce that had a weird tang to it the chips were the cheap frozen kind and they were so over cooked and hard I couldn't eat any of them then the biggest let down of all apple pie with ice cream it was a lukewarm mr Kipling Bramley apple pie left feeling hungry and saddened as we have been several times times and it has always been quite good don't think we will be back
A TripAdvisor Member . 2016-10-23
MORE AT TripAdvisor
I first visited the pakyee in the 80s for family meals. Went back recently and wasn't disappointed. Cheery service and good food at reasonable prices although pricey at hogmanay. Decor hasn't changed much in 30 years but no harm to that. We like the booths.
GordonSmith186525 . 2016-09-11
MORE AT TripAdvisor
Eat in here all the time. Fab food whatever you have. Curry best in Scotland or anywhere never fail. My brother in law who stays in Mexico was with us and said the same about the curries. Beef and mushroom also a fine choice
Ged M . 2016-08-28
MORE AT TripAdvisor
This welcoming family-run restaurant has been well established in Wishaw for decades but what should be highlighted in any review is the quality of the food. I have never tasted better Chinese food ANYWHERE. Eating in the restaurant the food is served to you hot and absolutely shining with freshness (all the food, I'm assured, is sourced from high quality local producers). Personally, my favourites are the ribs with chilli and salt, the tempura prawns and the king prawn terryaki but I only single these dishes out because they're up there with the best food I have ever eaten. Ever. The menu is varied and all of it excellent. I cannot recommend this restaurant enough. Eat in. Try something different from your usual chicken curry/sweet and sour. You will not be disappointed, I promise you.
267lesley . 2016-08-05
MORE AT TripAdvisor
Take away meal for three ....... piping hot ...... large portions ...... beautifully cooked .....although we tried hard we could not finish it all ..... tremendous value for money.
EddieMScotlandUK . 2016-07-23
MORE AT TripAdvisor
Have eaten in the Pak Yee since my early 20s - I am now 60!! I have always found the food to be very good and the atmosphere very friendly and welcoming.
dotmacdonald69 . 2016-07-06
MORE AT TripAdvisor
been going here for years lovely friendly staff that has gotten to know my family and i so well over the years love the food and lunch menu is reasonable
suzannetown . 2016-07-01
MORE AT TripAdvisor
I was going out with my 11 year old daughter and asked where she wanted to eat. The New Pak Yee was her choice. There was a warm welcome, friendly and attentive staff, and very tasty freshly made food. There was a friendly atmosphere in the restaurant, a family group celebrating a birthday and a few other diners in. We had a very pleasant evening.
jhcfemington . 2016-05-18
MORE AT TripAdvisor
I find that a lot of the food at lunch time is quite salty, My partner and I ordered soup, I got cream of mushroom, and he got cream of chicken, I swear they were just white sauce that the just added either chicken or mushroom to it when someone ordered it
Teresa T . 2016-03-15
MORE AT TripAdvisor
Alright food. Lovely waiting staff, But witnessed the boss treating her staff like utter crap. I question whether these hard working staff actually receive the tips they are given, and not the tyrant they are working for taking it. Needs to move with the times. Out of date decor
amck09 . 2016-03-13
MORE AT TripAdvisor
My wife and I had a meal on Friday evening. Good food and service and value for money. Yes it hasn't changed much in 20 years but I can't fault the food. Mushroom soup and breast of chicken curry with complimentary prawn crackers and dipping sauce, followed by Apple pie and ice cream for £10.95
Andrew S . 2016-02-14
MORE AT TripAdvisor
We decided to stay in and have a quiet night in and ordered a selection of dishes for us to share. The food was ready to collect bang on the time I requested and was lovely. Our dinner was delicious, hot and just what we wanted..... Thank you
jhcfemington . 2016-02-09
MORE AT TripAdvisor
Great food, very quick service and a nice relaxed atmosphere. Lovely restaurant would highly recommend, delivery time can be a bit of a nightmare from time to time.
Stevo10715 . 2016-01-30
MORE AT TripAdvisor
Went for the business lunch. Great choice on the menu and terrific price of £4.95 for three courses. Food was lovely and ample portion for a lunch time meal. Will return.
GelaScotland . 2016-01-27
MORE AT TripAdvisor
lovely 3 course meal ,piping hot .table linen spotless only downfall lemonade and fizzy juice expensive,only downside is the owner speaking to staff as if they are scum totally disapointing as im quite sure she would not like her own kids to be spoken in this appalling way ..........
helen m . 2015-12-22
MORE AT TripAdvisor
Stay locally and visit this restaurant often. However, I am sorry to say I won't be back. This has nothing to do with the food, which is always faultless or the very dated and cold interior, which has never bothered my family, or indeed the service, again faultless (unless you are unlucky enough to have the owner squeeze herself into the booth beside you while you eat!)My reason for not returning is to do with witnessing how rude the owner Anna is towards her young waitressing staff and delivery drivers.I have witnessed her shout and talk down to the young waitresses, throw money at the young delivery driver and give him a right earful for who knows what. I have children round about the ages of her young staff and I would be fuming if I knew their employers treated them like this. I am led to believe that the young waitresses do not get a share of the tips. These are shared between the owner, her mother, the older waitress who does the bar and the kitchen staff. Unbelievable, I stopped tipping a few months back due to this reason. Avoid this restaurant at all costs. No need for anyone to be so rude in this day and age. A let down for fellow Chinese people...
emms221178 . 2015-11-30
MORE AT TripAdvisor
beef curry very good, nice curry sauce and good to sit in too for a meal with family/couples, nice staff and fast service on deliveries, would recommend
lesley1232013 . 2015-11-08
MORE AT TripAdvisor
Staffs kinda rude was freezing cold had to ask for a heater food terrible tins of soup for starters chicken in the curry was repulsive most definitely will not be back here
Colette M . 2015-11-05
MORE AT TripAdvisor
Popped in for lunch as its on my doorstep and you can't complain at the food quality, portions or price. A fiver for a three course lunch, all in all 15 quid for two. Curry is always enjoyed and my cousin ordered roast chicken Chinese style and loved it so all good. Chicken noodle soup was slightly disappointing (hardly any chicken) but other than that faultless.
Kingshepton . 2015-10-26
MORE AT TripAdvisor
We like the fact that the New Pak Yee is reasonably close to our home ( about a mile and a half) and we go for set menu normally on a fri for early dinner. The place hasn't been updated in well over 30 Yrs or longer and its like walking into Dr Who's tardis and being transported back to the 70's.The staff are pleasant and welcoming as is Anna the owner ,albeit a bit forward sometimes, even sitting next to you while your eating!!!!!!The food is good but not the greatest chinese you'll taste. It's convenient for us without being overpriced but the menu is set and I mean set. If its not on the set menu , you can't get it and you are still charged even if you don't want the dessert or starter or whatever. Not very flexible but that's the way it's always been and you either accept it or you don't. Can be a bit cold especially if eating near 5ish and Anna always has the music too loud for a restaurant atmosphere. It does exactly what it says on the tin - fills you up for a reasonable price!!!!!!!!!!!!!!!!
sanderson22 . 2015-10-21
MORE AT TripAdvisor
Been eating in and ordering takeaways from here for years. If you want a boutique style dining experience with fancy dishes made with exotic ingredients them don't bother visiting. However if you want a friendly welcome, homely style ( circa 1970's), good quality tasty food at very reasonable prices then this is the place for you. You are always made very welcome and I've never had a disappointing meal. It is noticeable that most of the negative reviews are after one visit, yet the resteraunt has a loyal clientele, you don't get that by producing sub standard food.
alango1 . 2015-09-30
MORE AT TripAdvisor
we went many years ago décor is still the same. we went around 6.30 and were presented with the menu 3 courses for 10.95 no a la carte menu was given the starter was fine my hubby had beef curry for his main there was a couple of slithers of meat in it. disgusted!!! we wont be back.
christine s . 2015-09-17
MORE AT TripAdvisor
Place is a little dated and antiquated but seems nice and clean. Lunch was only 4.95 for 3 courses and was good. Staff attentive and friendly. Will certainly go back.
julesEss . 2015-09-13
MORE AT TripAdvisor
Been a regular her over the years but haven't been for the last 20 months. food this visit was awful. I had a beef dish where the beef was cut into tiny slivers not enough to feed a cat. Sauce was blobby and tasteless Will never return or recommend. Perhaps its time they hung up their apron and retired
andypandy634 . 2015-09-09
MORE AT TripAdvisor
My husband daughter and I are regulars at the pak yee the food is great the staff are very friendly and attentive the price at £4.99 for a 3 course lunch is excellent we always have a good experience in the pak yee the only thing I would say is I wish they had a downstairs toilet
michelle c . 2015-08-27
MORE AT TripAdvisor
Title says it all. This restaurants decor hasn't changed in years and years. But it's clean and the service is fast and friendly. Take away is busy too.
Lorraine M . 2015-07-06
MORE AT TripAdvisor
Had a meal here with friends. Lovely food great price. Lovely staff. Spotless clean.We had the set menu and it was all tasty and good quality.
Mamuur . 2015-05-07
MORE AT TripAdvisor
The Restaurant is family run and they make you feel really welcome. They always come and make sure everything is alright a great atmosphere. They have menu to suit all pockets you can have a three course meal for £12 or you can order more expensive dishes from the ala carte menu its what ever you want. We got a lovely box of after eights at the end of our meal from the owner who advised my family that we were very nice people. I have been in the restaurant several times and always had a really good time.
Linda M . 2015-04-28
MORE AT TripAdvisor
If you have a craving for traditional tasty Chinese food you cant beat this restaurant. The service is excellent, the food always arrives quickly and warm as is the welcome you receive the moment you arrive. It is a family run establishment and the more my family and I visit the more like family you are made to feel. The menu has a good range of choices that will suit everyone and the prices are very reasonable (including the wine!) been going to this restaurant for years and will continue to do so as its just really good food and great value for money.
voodoo_12 . 2015-04-26
MORE AT TripAdvisor
This chinese restaurant is a family run business, serving good quality food, hot and tasty, the staff are very helpful and embrace children in a party, but do not allow children to run around unsupervised, a pleasure to eat in. parking can be a bit of a problem as it is situated on the corner of a busy road, but the side streets are easy to park in.
Patricia M . 2015-04-17
MORE AT TripAdvisor
Lovely food freshly prepared in a friendly atmosphere. A great range of choice on the menu at a very reasonable price. Equally as good for a take away as a sit in meal...
jhcfemington . 2015-04-16
MORE AT TripAdvisor
Can't even take simple order over phone manager is a cheeky cow do not go near the place!!!!! Can't even tell me a simple thing about the menus!!
Cherylrx . 2015-03-07
MORE AT TripAdvisor
We waited ages between courses. The portion size was tiny, would get more if we got their takeaway. There was no atmosphere, playing music like Barbie Girl... The look is quite dull and needs updating. The food was alright but I've had better Chinese food. Only had a set menu instead of a full menu. Wouldn't recommend it or return there.
AmyShambles . 2015-02-22
MORE AT TripAdvisor
From the heading it say's new pak yee when really its not changed in many years, this place is located at the bottom of wishaw and the price was fine , when walking in the carpet is very old fashion but still looks new, there are small booths with not much room my legs seem to be cramped, the music is from the past, bit of barbie girl not what you want to hear when sitting down to a 3 course meal.After we sat down we were told it closed at 2pm, really service staff should say this before allowing people to take a seat, the meal is not that bad good range and you have the choice from chips or rice but the menu doesn't say this you must ask.The place seems to be cold, the bathrooms are very very cold and up stairs. The food its self was nice and the girls that were serving looked happy, but this place could be a lot better, with some improvements it could be the best place in wishaw, there are many food lets in wishaw but this one is hiding at the bottom.The desserts could be better range and bigger.
G28M28 . 2015-02-03
MORE AT TripAdvisor
We have visited the New Pak Yee on a number of occasions and always found the food and service to be good. This is our Chinese sit-in of choice. On 31 December as it was my daughter's birthday we went to the Pak Yee and were seated at a table. We were given a menu which was a special Hogmanay menu and it was £25 for two courses. There were only about 10 main courses listed on this. They usually have a much more extensive 3 courses for about £12 menu or their a la carte menu. Not wishing to fork out £25 a head for very limited choice, we left and went to the Mandarin in Motherwell. They had a full a la carte menu available, the food and service was great and it costed about £10 a head cheaper than the Pak Yee. The Mandarin is now our Chinese Restaurant of choice and the Pak Yee has lost our custom forever due to their decision to rip-off Hogmanay diners.
Michael C . 2015-01-02
MORE AT TripAdvisor
Went in for a take away at the week end ,been going into this restaurant for nearly 40 years, and they still cannot make chips,we got reheated reheats of reheated chips,surely after this time they should be able to make chips!!!!
robert S . 2014-12-29
MORE AT TripAdvisor
The food was terrible food took to long to get to the table kids only got a small amount of food would not recommend it
maz b . 2014-11-14
MORE AT TripAdvisor
This was the first time I had been in the restaurant for a ling time. It was a family together for 10 people. It was a Sat nite and wasn't that busy for tables but very busy fir carry outs. Service was good but a but slow at times. Not a great deal of choice on the wine list. The saviour was the food, chicken Chinese style yummy and they still do the best bbq ribs in the area. Shame about the decor, its a bit dowdy. But if you like Chinese food definitely worth an order.
mags2912 . 2014-10-31
MORE AT TripAdvisor
Hi we had a family and friends dinner out at this restaurant ,which was a favourite of my wife's for many years and we had all an amazing dinner and they sang happy birthday to my wife ,thank all the staff there .andy
andrew p . 2014-10-20
MORE AT TripAdvisor
My wife and I got a takeaway, I got Special fried rice and she got Chicken Chow Mein, the chow Mein was tinned chicken and like cat food, some places use that as it's cheap and easy to use, It tasted awful so she binned the lot, my fried rice looked like boiled rice it was so white with a few little bits of chicken (not tinned chicken), although this chicken wasn't from a tin the whole fried rice tasted awful and looked awful. I telephoned the restaurant and she was talking over the top of me when I told her it was awful, then she said well bring them back over for a refund, then I said I've thrown them in the bin, she said well if you put it back in the trays and bring it over, I said well I'm not going to that length, anyway I stay about 5 miles away I wouldn't drive over for a refund and I'm not bothering about a refund, I'm just phoning to say, I'll never be back, she said OK sorry! (not one bit sincere). It was Thursday night at 6;30 that my wife called in for the meal, and she said it was empty, I said, well no wonder, a really bad experience.
53brendan . 2014-10-02
MORE AT TripAdvisor
The meal in here is ok, nothing special but definalty not child friendly. You are put in the back corner next to the delivery driver answering the phone out the way. The woman anna im sure her name is, is rude and only interested in getting you in and out fast and getting your money. She walked about talking to all the other customers and ignored us, hard to miss considering there was six of us wedged in a booth made at a push for 4. If they dont want children inside they should state this when you ask for a table. We wont be back
jenniec30 . 2014-07-07
MORE AT TripAdvisor
Ordered a chicken maryland and asked if I could change the fritters for 1 sausage.... they DON'T change anything!!!! Most of our family meal was binned. Chips were burnt and very dry (not the usual chips u get from a chinese) WILL NEVER ORDER FROM THEM EVER AGAIN..... China House in Newmains are fantastic, it was closed when I phoned this crowd of amatures
mags1461 . 2014-06-11
MORE AT TripAdvisor
Called for delivery at 10 pm man took my order and address I had to call back after an hour to be told I was not getting my order because they were closed this has got to be the worst run way I have ever seen for a takeaway
John K . 2014-06-05
MORE AT TripAdvisor
Living in Coltness this is an old haunt.Been in many times and I never have a bad word to say about itFood is tasty and always leave full. Staff are bubbly and always friendly.There chicken noodle soup is AMAZING and even at the ripe old age of 26, I still find the traditional flat spoons exciting haha
ElleHigzK . 2014-05-25
MORE AT TripAdvisor
Similary restaurants in Glasgow and Surrounding
22 Opinions
Got a chicken curry, fried rice and salt and chilli chips. The curry and rice was completely tasteless (honestly like eating unflavoured food) the salt and chilli chips were basically burnt chips with half a tub of salt. Phoned to complain and the person who was supposedly the manager pretended not to hear me and understand me and just kept saying ok ok?! Avoid like the plague! Don’t waste your money. Unless you like tasteless food and unhelpful management.
104 Opinions
Poor quality. Starters peking ribs ok but rubbish chicken wings. Horrible processed chicken in the main curry , chips over cooked. Won’t be back
110 Opinions
Ordered in as the missus was recommended this place when she was working nearby. Exactly what I was needing at the time. Good quality scran, hit the spot. 👍
47 Opinions
Order was wrong, which left the food we had delivered first time cold by time the rest came