New Pak Hong in Southwark

Good afternoon all 🙂 I hope you’re all well I came to check the rating after purchasing, only due to the fact the coffee was so bad and was looking for another store to make my order again…… I wish I checked the reviews before ordering, but most stores are amazing and you live and you learn. Please don’t be fooled to the fact the store being located in London Bridge station, simply means it’s great….. I did and I’m here to help. I ordered my coffee (strong, wet, oat latte with caramel), the coffee was not strong, in fact was wet, it’s says oat but still not sure if it was actually oat (thank God oat was just by choice and not health reasons), tasted like it had a hint of soap and it was super watery. I took a sip and instantly knew something was wrong, took the second and done a U-turn back in the store to ask if it was a strong coffee. The young man confirmed it was a strong coffee he used and asked if I wanted it made again (loved that, because I wasn’t going to ask… hate confrontation). He did in fact make it for me the second time, gave it to me and didn’t wait for me to check, he instantly left the store lol. I assumed he had somewhere to go but 5mins later he came back. I just assumed it was a tactic to not wanting to do it again. The second coffee was just as worse and the lady who originally served me asked if it was ok and just said yes, walked to the side and wrote this love letter to google review. Pret I would like to say you are the best high brand coffee shop to me, the smokiness to your coffee when it’s strong….. brings absolute joy to me, hence why I limped (with crutches) all the way from Guys hospital just to have your cup of glory. As you can tell by my order, I’ve taken years to understand what I like in Pret and stuck to it and I believe a lot of your customers have the same habits too. I’m a subscription member so the one cup of £5.40 order does not damage my pockets too much. It was sad I had to throw it away and even more sad that two cups was wasted. Suggestion: I think you need to get a few staff members from Brixton (SW9 8HE), Waterloo (SE1 7AA -outside) and the London Bridge (SE1 1NB), to perform a few deep rooted surgery on how to make coffee, minor customer service and no need to runaway if the coffee is wrong training. FYI - the milk used has made my stomach turn, nothing the local pharmacy can’t fix🙂. Thank you

Visitamos a un cumpleaños de un amigo. vivieron en los alrededores y decidimos probar algo nuevo. Pedimos cócteles como el sexo en la playa y no sepan bien sino una mala combinación.

If you like mice with your meal and film, your in the right place. I have nothing good to say about this place which is a shame as I read good reviews which were completely wrong!!

Near London bridge it's a restaurant always full of people, a classic McDonald's overcrowded and with not very good quality food

Mi compañero y yo visitamos esta tienda de KFC el viernes pasado para comprar algo de comida para llevar el viernes por la noche al llegar a la tienda, había una larga cola que bien puede ser normal un viernes por la noche, así que no me quejo aquí, pero aquí va. Pedimos un cubo de ganga de 14 piezas, todo bien, hasta que acabamos de salir de la tienda, la bolsa se partió desde el fondo y el contenido del cubo de la competencia cayó por todo el camino. Con solo mirar la bolsa, el cubo debería haber sido doble, pero no era demasiado pesado para la bolsa que se entregó. Uno que regresó a la tienda y le explicó al llamado gerente que no estaba interesado, no dijo nada que ver conmigo. También pedimos un reemplazo o un reembolso, pero él simplemente abandonó sus habilidades de servicio al cliente y es lo peor que he visto hablando con un cliente como perro caca que este hombre debería ser despedido. Llamé a la línea de atención al cliente y le expliqué todas mis quejas y me dijeron que me enviarían un cupón para el depósito. Si los miembros del personal i. mi. al así llamado gerente no le gusta que su trabajo lo deje y lo haga en otro lugar, pero no para servir al público. Su actitud apesta y se informó que evitaba evitar.