New Oriental Restaurant in North Kesteven

Regularly order from here- food always good quality and hot even after a 20 minute drive home. Best Chinese we have tried

It's ok. Just that. New Oriental Restaurant completed in the village of Ruskington with other Chinese restaurants. It benefits from having the widest hours, and a "sit in" option. The food is ok. Typical British/Chinese food, with reasonable ingredients and it tastes ok. The portion sizes are actually really good, and the food appears fresh and cooked to order. A bag of two of complimentary prawn crackers are normally included too. The restaurant area is located close to the pick up area and can be noisy and it's not great for an intimate meal. It's a lot like eating your meal at home, without having to clean up! The wait for takeout is often considerably longer than advertised. A 20 minute offer is often 40 minutes to an hour, perhaps a sign of a popular option. Make your peace with this and your golden. I'll go again, largely because when I want takeout, other places are closed or distant, and it's payable for a night in, with a Chinese.

Since moving into the area we have really struggled to find a good Chinese or Indian restaurant. Well we have now found a very good Chinese and the food was great, Service excellent and we will be back. 😋 Really pleased we can support the local village restaurant.

Good is amazing. Staff lovely! We haven’t sat in yet but can’t wait too. Adore this place!

I can’t believe we’ve never been to this restaurant after living here for 12 months. Their food was delicious and service was positive and attentive. Their price was so affordable as well. Will definitely be coming back.

Lovely Chinese with lovely staff Go every week there

Really good food and fast service with helpful and friendly staff. Definitely best chinese in the village.

Fantastic food and great service. Definitely recommend and will come again.

Telephone order for us to collect Given time to collect,not busy but food took another half an hour.Not the best takeaway I've had

Beautiful and fresh tasting food every time. Will be ordering again for sure x

Recently moved to the village ordered a few times and I have to say your satay sauce and won tons are amongst the best I've had I always rate a Chinese on how good it's won tons are and how good the satay sauce is and you guys know your stuff and the mango crispy chicken is devine! Highly recommend

Brilliant place to eat for a lovely dinner. The staff are incredibly friendly and will help you with all of your needs and exceptionally well with telling you what is in every dish and will support you on dietary requirements. The environment as a whole is very beautiful with the incredible decoration. The food was absolutely fantastic was so delicious I go at least once a week.

Ordered food over the phone and was surprised how quick it came. I had sticky beef and egg fried rice which was delicious and my girlfriend had honey chilli chicken with egg fried rice and we both couldn’t get enough. Highly recommend, 10/10 experience. Would go again.

Always get our takeaway from here. Lovely hot and tasty.

By far the best Chinese in this area! I live in Sleaford and won’t use any other place now. I get delivery and have also done collection and eaten in the restaurant. Never had anything that wasn’t to my taste or piping hot. The food is beautiful and flavoursome and not excessively salty, greasy or too bland like some of the other premises. It just tastes fresher, it’s a much higher quality than other local offers, I would recommend this place all day long. The portions are really good too and I think it’s very reasonably priced. I don’t mind waiting for food as long as it’s stated at the time of ordering which it is. Thank you for the most amazing food as usual. Recently had a large order for a family gathering and converted all of my family and extended family also, they all commented on how gorgeous the food was compared to what we usually get. Well done! 🎉 🍜 🍤 🍗 🥩 🍹 🍚 😋 x

Just had our first takeaway from The Oriental and it was gorgeous. It took a little while-approx 50mins - to arrive but was well worth the wait. Would fully recommend the takeaway and delivery service.

Amazing food, staff is so friendly and very good service from everyone who works there!

Prompt answering, disappointed that only cash on delivery and not card payment. Only one little complaint is that the chicken and prawn balls had more batter than meat or fish, rest of meal was very tasty

We usually order collection, or delivery. Food is always great and we tend to order food once a week from here. Would recommend. Sadly we've never dined in. Not yet anyway.

Had a takeaway and it was honestly one of the worst Chinese I've ever had. Spring rolls were covered in grease. Chicken was awful, it tasted rubbery and had a funny taste. The crispy beef was soggy. The rice was bland and tasteless and the noodles had a funny taste to them. I do not understand how this place has some good reviews it was terrible. Maybe they had an off day, but I certainly won't be purchasing from here again.

I rang my order in at 5:50 pm to be told it would be a half-hour wait, as I was half an hour from home and expected it to be almost ready when I got there. Well, I was still sitting there at 7 pm waiting yet others that came in and ordered were in and out before mine was even ready. The service has gone downhill massively, unfortunately. No one updated me until I went up to the till. Once home the food wasn't hot it was warm, Chips overdone and the chicken balls were very greasy and overcooked. Unfortunately due to this and past orders not being the best we won't be back. The blonde-haired girl was great but the others sorry need more training.

Awful service rang at 5:20 as had family over they were leaving after the food so thought we had plenty of time, was told on the phone the order would be 1 hour if we wanted delivery or collection so we chose delivery what a mistake. We waited 1 hour 40 minutes and rang to be told it would be another 30 minutes, we waited still no food arrived told it would be another 15 minutes and that a table had come into the restaurant after we had ordered our take away food and they now had priority, no apology or phonecall to say our order would be delayed, we finally got our food at 7:40pm after waiting 2 and a half hours. Some of the food was tasteless and cold on arrival will not be ordering again. family went home hungry because of the awful service. Don’t offer take out and a restaurant if you can’t cope. Very poorly run.

Angry does not even cut it. The front of house staff are rude, offensive and obnoxious. I physically heard and witnessed two or three of the staff openly abusing/complaining about customers who had called. They dismissed every single person who rightly asked why their food was taking so long. We ordered our food on a Saturday at 6.30pm. We were told it would take an hour and a half for collection. Arrived at 8. Still no food by 8.45pm. Other people were getting annoyed while we were there because they had had similar experience. It’s a shame. Because the food has always been great as is the pricing. We won’t be here again for some time.

We ordered at takeaway to be delivered ringing at 5.20pm to be delivered at 7.30pm thinking this would give them ample time to get this to us on time. It didn't arrive till after 8pm and when I called the lady said "we are busy"! But to me I called the order in over two hours before so this should have been planned in! We spent over £50. It seems the service could definitely be improved on. Having said all that the food was really good. Would I go again? not in a hurry as I don't think I would want to risk delays again unfortunately and looking at reviews it does seem to be a problem.

So pleased we stumbled across this little gem. The first time we’ve ordered and can’t express how amazing our food was.Very generous portion sizes only problem was our plates weren’t big enough 😄.Will definitely be ordering from here again . The lady on the telephone was very polite as was the delivery lady . Our new go to Chinese restaurant 🙂 We’ll done guys 10/10

First of all i get the fact places get busy etc this wasnt that case. We ordered the food and was told to collect in an hour that was at 5.30pm. Sat and waited in the restaurant from 6.45pm its now 7.30 and still waiting.

The staff are very friendly. The food was good. Tofu was very good. Sweet and sour chicken was very good. Special fried rice was very good.

In this post I will be speaking about the take out, but I have also eaten here in person (It was great). The wait to collect was quite long (50m), perhaps a busy period or other problem. But the food is very good, with my favourites being the chow mein and sweet and sour. Their duck is also very nice, and infinitely consumable prawn crackers and chips too.

Enjoyed this food so much and we have tried many Chinese food places over the years! The portions are generous for the price. We are new to the area, so this will definitely be our favourite one to go to. Nice little touch with the fortune cookies.

The food is excellent but the service is terrible, we placed our order (starters & main course) and got the starters after waiting 30 minutes. After complaining we eventually got our main courses after being in the restaurant an hour. The staff are definitely not trained. This was our fifth visit and each time there has been different staff serving.

Always great food and service, keep up the good work

Yummy food, this is the only place we have ordered from. Never had an issue and only order from here. Wish they opened for lunch time then would order more. Younger adults that work here are very friendly and polite.

Decent Chinese food. Never dined in under new owners so can’t comment. Recommend takeaway collection as delivery can take up to 1.5 hours.

Not bad but not great. Duck was very dry..

Don't just use it to sit in, use it as a take away - lovely food.

Excellent food, thoroughly recommended.

Lovely food good customer service

Food is alright. Service is very defensive and won't face criticism. Didn't feel right paying the prices of the terrible service but we both couldn't wait to get out and them us. Won't come back again for sure. I feel bad for the waitresses who have to work for such an unguiding manager.

When it's good - it's very very good. When it's bad it's awful. Ordered over 2 hours ago and not been delivered yet. Tried to call to enquire where our is and I was put on hold for over 8 minutes whilst many other customers were dealt with. Finally got through again, another 10-15 minutes wait. I order often and the food is good but the service can be terrible 🙃

The food is to die for, very tasty. The staff are very good at their jobs

Very disappointed in this restaurant. The decor was atrocious. Very cold inside. So much so the waitress still had her coat on when taking orders and service us. Starters were very dry. The Duck was nice and the main courses passable but only just. It's the only Chinese restaurant for miles. They really should capitalise on that fact.

Ordered chicken curry fried rice and sweet and sour chicken balls with fried rice.both came with plain boiled rice but were charged for fried rice.chicken was slimey and not very nice.meals were only warm when we got home.five minutes away.avoid at all cost.worst Chinese ever

I only have orders to pick up and have it delivered sometimes to us. We can't fault the guys. Lovely food, and lovely girl who takes the orders is always bang on and diligent. Definitely our favourite and best Chinese in the area.

absolutely vile look what i found in my chicken

Great food and service!! Looked after our Party of 10 really well - would thoroughly recommend 😊

A nice menu and the service was good considering only one person was working there, who was also dealing with takeaways. Would recommend the buffet on Sunday.

Probably as good as Chinese restaurants get. Mostly a fairly standard menu but with a few authentic items, the steamed bass is something that we might have had in any restaurant in Beijing. The special rice was authentic too, we tried the jiaozi (dumplings) which were nice but the dipping sauce was a bit of a letdown. Overall this is an excellent choice if you want a Chinese meal in Ruskington.

Great food friendly staff prices reasonable will definitely be going again

The food was amazing and so we're the staff. Would recommend this place to anyone wanting a quality meal.

I have only had there takeaways and they are the best I have tasted ,ribs are really meaty and prawn dishes are excellent ,i wouldn't hesitate in booking a meal there,the assistants are very helpful and cheerful. There is plenty of parking around the area.

It's an all you can eat. Can't say much more.

Had a take away, it was nice tasty food reasonably priced !! Devo go again

Excellent food, good service. Average fish tank. One solitary gold fish scours the bottom of the tank in a possible metaphor for life.

Absolutely fantastic food. Great friendly staff too. Would recommend to anyone

Ordered a takeaway for collection. It was ready on time and was absolutely delicious!

Horrendous wait times. 2 and a half hours for a collection is ridiculous. Food quality has gone down a little too recently. Been going here for years 😟

Ordered takeaway it was very tasty but could have been warmer

Great food but slow service waited 45 mins for my take away tonight & that was after the 25mins they said it would be!

Service was disgraceful! Read back my order to me and it was spot on. Then after 3HOURS of waiting!!! The food was wrong! Rang to tell them the food was wrong and all I got was attitude from the woman on the phone. Won't be ordering from here ever again. Disgusting food and disgusting service.

Favourite Chinese takeaway. Staff are always friendly and helpful. Food has always been awesome. Would definitely recommend.

New Oriental Restaurant now delivers from 5pm! Closed on Tuesdays

Best Chinese we have eaten in years 👌 so much flavour and delivery was very quick!! We'll definitely be ordering more often

I asked for prosecco, got brought pinot grigio and was asked if that would be ok because the lady out back couldn't understand what prosecco was and wouldn't let the waitress go and have a look herself . Had the shredded crispy beef - it was basically just eating batter was lucky if I found any beef at all in any of the pieces! Made a complaint to them and they tried to say that there was beef in there but just very thin beef but he proved him wrong. Took an hour for the starters to come out even though there were only our table and one other table in the restaurant. Yes they do take away orders but they obviously didn't have enough staff on to just deal with the delivery orders. All in all unfortunately it was not the best experience at all and I shall not be returning

First time I've ever been here. And I cannot lie about how amazed I am about the traditional Chinese food they serve especially the sweet and sour chicken. Also the device was very fast as I waited for about 15 mins for all my food to come. The food were all nicely presented and I 100 percent recommend this to everyone.

The food is great but time after time the service let's them down. After being told to collect in 40 minutes we were still waiting an hour and a half later. This is not the 1st time either, or even the 2nd or 3rd - it is most times. It doesn't matter how good the food is if you never get to eat it. Despite the fact we haven't found anywhere else with food as good, we are won't be back again....

Rubbish service for takeaway , told 25 mins , hour later still waiting , front of house staff don't seem to have a clue what is going on either .

Crispy duck is quite good, the king prawn chow mein and the Beef with black bean sauce were delicious. This is first time I came here, I highly recommend the restaurant! I will definitely come back next time.

Food is very good but sometime the wait for takeaway service can be too long.

Half of our meal was completely forgotten about. They still tried to charge us for it. Food was warm at best. I wouldn't recommend it

Food is always good. Wait is sometimes longer than stated.

Lovely food as always, great service as well! New oriental is just an all round great restaurant & takeaway. 100% recommend

Good food, balance on tastes.was.well judged wine was light and very palatable. Worth a visit to eat and not use just as a takeaway.

Food was ok. Service really slow. They said an hour took over 2 hours.

While the food is actually quite nice the service from the front of house staff is absolutely awful. When asked about allergies she just shrugged her shoulders and went back to texting on her phone. Shouldn't have posters everyone saying about asking about the allergies if your staff aren't even going to ask.

Would have given 5 stars as the food was really lovely but the restaurant could do with some heating as it was very cold in there.

Excellent food and service but a little chilly. Could do with the heating sorting.

We went with friends on March 1st. Ordered our first course, then ordered our second course when we had finished the first, to avoid the fiasco we experienced 2 weeks before. The Food was piping hot and delicious, the service was brilliant, the waitresses were attentive and professional, nothing was too much trouble. A 100% improvement on our visit on 14th February. We had a superb night out and a fantastic dining experience. Well Done to all.

Good service. Very cheap but good food.

Clean well presented establishment, polite staff and excellent food. Can certainly recommend the shared starter for 2, the Lamb, Ginger & Spring Onions and the Lamb and Green Onions. Great value for money

Great food nice and good service (Translated by Google) Delicious food and good service

Nice place to eat, though the waitresses could be better trained to wait on customers.

Food good but whenever an order placed they tell you anywhere between 20-40 mins then you wait 1 hr 15 only to be told it’s got busier since you placed your order. Not sure how orders after effect already placed orders. Need to sort their timings out people will start getting fed up with it. All about service.

Friendly staff, amazing food, fair price.

Food great, wait on a Saturday night not so good. Food ordered, said 20 Min wait, 1 hour later still waiting. No problem any other night.

Only ordered one item was told it would be ready in 40 minutes on arrival to collect it I still had to wait another 30 minutes this is really not acceptable 😞

Our family has been enjoying visits to this restaurant for many years. As has been mentioned previously the decor was not inspiring BUT the food was always very good and staff attentive and polite.....that was until a recent visit after a facelift to the property. The food was average except for the chicken dishes which were ,to put it politely, inedible. After complaining about the poor chicken dishes a free drink or refund was offered. The refund was taken BUT we were made to feel very uncomfortable by the staff upon requesting this . Please sort out the chicken issue....always enjoyed our visits....but not again if quality of the chicken remains so poor.

Takeaway menus almost HALF the price of eat in. The interior of the restaurant isn't very inspiring, regardless of the recent refit. Wouldn't use again.

Mediocre food. Staff ok. Portions tiny.

Sabrina makes me happy to be there

Food always delicious. Needs a facelift in restaurant and more staff

Good selection of food. Friendly staff.

amazing chinese cuisine, not greasy like the other local chinese takeaways around here, just simply amazing!! the staff are friendly and always willing to help out with any enquiries, and they're very honest about how long the food is going to take when they are busy. i recommend this small chinese takeaway AND restaurant, the service in the restaurant is also amazing, my mum has been eating there for years and never has a bad word to say about it.

The tastiest food in the village - well and truly recommended x