Gateway Park Brewers Fayre in North Kesteven

Food not as described on menu, limited amount of chips, definitely not value for money

Family came so we all went to Brewers Fayre and had a lovely meal

Great food and service. Huge play area for kids. Few food items were unavailable so as a vegetarian my options were limited. Other than that 1 of our favourite places

Called in on short notice, for a snack and toddler to climb on softplay. It's good to go and chill out. I'm sure things could be improved if needed but without going everyday I can't see why gets some bad reviews.

Had a family breakfast here. Food was well cooked and replenished frequently. Staff are pleasant and helpful. We've been here several times and will be back again.

Arrived late on a Sunday not pre-booked Host was lovely and explained turkey had finished on the menu Chef was lovely and the food was delicious

It's much better than Toby. We will never go back to Toby on a Sunday again. My wife's and my dinner was fantastic. The kids loved it because they could get a burger, unlike at Toby, where the kids had to have roast and didn't eat it. Today, they ate everything on their plates, so my wife and I were very happy!

Food was excellent as always. Staff are really friendly.

We booked for 5pm on Sunday. My wife was going to have a carvery. The website and the menu said it was available until 6pm. However, when my wife asked where the carvery was, we were told that they had ‘run out’ at 4pm and the carvery was finished! My question is; why does the menu and website state that it’s available until 6pm? This is misleading when people book on the strength of a carvery being available! Suggest that the time available is changed to 4pm as this is accurate rather than misleading people :(

Good experience all round, warm welcome, easy to order from bar, food arrived within 10min, hot and cooked as we had asked. Good value, friendly employees. Thanks

Slightly empty, hence low score on atmosphere. Food and dessert ok. Good prices and ample carparking.

Took the kids here during half term as it had an indoor soft play and the weather was rubbish - great deal on with feed the family for £15. All staff really friendly. Even though was really busy everything kept clean and on top of. Kids loved it especially the chocolate brownie. Overall will definitely be back!

Quick and easy and food was quick and easy to get a table

Our fish and chips were lovely, excellent service byDee

Excellent service by Dee very polite nice and clean the fish and chips was excellent as well

Lovely Sunday carvery Great service Lovely friendly staff

Gammon was sour and the mash tasted like plastic. Only had a few bites and walked out. Could’ve just been an off day but I won’t be going back.

Came here for Sunday carvery with my mother. Got seated straight away . Place was busy enough but it is Sunday so to be expected. Plenty of choice on the carvery. Food was cooked nicely , very fresh and hot...which isn't the case at many carvery! The gent serving the meats was chatty and very pleasant. Very tasty food and the staff were all friendly and helpful despite being busy. Enjoyable lunch and will return for sure.

Lovely welcome from Susy on arrival. Taken to the table asked whether had any allergies. Food came quick no long wait even though it was busy evening.

My wife and use this restaurant regularly for lunch. The staff are all really good and friendly. Dee the lady who often looks after us is so helpful and friendly a real credit to the restaurant. Please pass on our appreciation of her first class service. The food is always hot and tasty and the menu is updated regularly. The restaurant is always kept to a high standard of cleanliness. Ample parking outside. My wife and I would recommend this restaurant to anybody passing.

manager who was working 16.2.25 has no people skills, lack of customer service skills, all round just a rude lady I think higher up management needs to look in to the way the staff talk to people bar staff rude to customers asking them to move away from the bar while waiting for drinks not a nice place or environment for children

The lady working in soft play on Sunday was amazing, she went above and beyond. However the manager has a terrible attitude. Extremely rude to customers and not welcoming at all.

Ate here last week....without a doubt the most disgusting pile of tripe I've ever had served to me on a plate....never,ever again....

You get three hours of free parking, enter your reg on entry. Had a very pleasant greeting from Dee, it was nice and warm and well furnished. Family eating area near to a play area. Great food choices, we found the £6.00 specials menu on the reverse on the menu card. Free tea and coffee refill after initial payment, though we enjoyed a hot water and lemon after, very refreshing, nothing was too much trouble.

on the whole service was good apart from the bartender was miserable at best and food was edible and the knickerbocker glory was good

Went here to meet up with a couple of friends we hadn't seen in a while. Service was exceptional, Alan couldn't have been more helpful and accommodated all of our needs. Had a fab time and will deffo be back.

Good service from start to finish, great food. The kids loved the play area!

Incredible food, great vibes and service that is second to none. Met a guy called Alan - runs the place like a Michelin-star restaurant. Gordon Ramsay - take note! Can’t wait to come back!

Disappointed. Much of the menu wasn't available. Staff not very attentive.

I wouldn't waste your money there personally. The only good thing is they have the soft play area for the kids. We booked a table for 8 . It was quiet on arrival we ordered drinks at the bar then returned to order food (half of the menu wasn't available due to a supplier issue) so picked what was. 1 spicy burger. 3 scampi dishes 1 childrens chicken burger with beans chips and corn on the cob. 1 children's chicken baubles with chips beans corn on the cob (these were chick pops and about 5 of them) All food arrived at the table 1 hour after ordering warm/cold. 4 dishes went back to be reheated surely 2 mins in the microwave. Returned to the table warm. Was offered new servings but seeing as the first order took over an hour with 3 children under 5 at 715 sitting we weren't able to wait another hour. Wasn't offered a reduction in price for the poor Food. Very disappointed. Won't be returning and wouldn't recommend wasting your cash there either.

3rd time here for Christmas day dinner. 100% everytime. All food was perfect Staff so busy yet always honour way to be helpful Great day thankyou to all See you next year x

Went for a meal at this Lincoln brewers fayre with my husband and daughter.Staff very polite and attentive , meal arrived all very nice indeed and hot .Had to travel to this Brewers but worth it as always .

Popped in for lunch after a business meeting. Very quick service considering there were nine of us. Polite and friendly staff, good selection of food and drinks

Bit flat but needed a quick meal in the snow

Came in lastnight, limited menu, ordered a starter, was told not doing starters but can have it as a main for twice the price but starters amount, sevice very slow, waited 40 minutes for a birthday cake to come out, when there was only about a dozen people in the whole place, Toilets well!!! One was blocked with excrement, told a member of staff who's reply was "not my job it will wait till cleaners come in the morning" bearing in mind i had my 4year old grandaughter with me, hence she wouldn't go the toilet. They told us that they were closeing at 9:30, none of this was told to us when we pre-booked😡😡

Love the breakfast on a Sunday xx

Popped in for a quick meal with partner and the food was lovely. Decent portion sizes. Staff was lovely and helpful. The restaurant was clean and tidy

Went to Gateway Park for a meal last week. Very good service, happy and helpful staff at hand to advise on the festive menu. Nothing was too much trouble for the staff, and very reasonable time for preparing and delivering the food to my table. I was asked regarding food allergies etc, which is very important these days. All the veg which accompanied the turkey was cooked and presented well. Will cirtainly return in the near future.

Visited over the weekend, and despite it being busy, both the food and the customer service was spot on. The play area was just perfect for the little ones to burn off some energy running around in. We will definitely be visiting again.

Bacon was raw beans was all dried up in little clumps and hash browns tasted stail

Ah, Brewers Fayre! Now, if you’re looking for a place that’ll make you feel right at home—like your gran’s living room, but with less doilies and more refillable soft drinks—then this is the spot! The food is well-priced, like they’ve got the decency to remember we’re all skint and don’t want to mortgage the house just for a burger. And it’s good stuff, too! I’m not talking about some poncy wee dollop on a plate where you’re still hungry afterward. No, no. Proper hearty fare. The sort of thing that fills you up in the best way, and you don’t need to pretend you know what a “reduction” is to enjoy it! Now, the genius stroke here: the kids’ play area. I mean, finally! You can sit there with your meal, nice and relaxed, while the wee ones are off burning energy. It’s like a mini-vacation for the grown-ups—no screaming at them to sit down because they’re busy in the play zone, and you can actually eat in peace! And refillable drinks? Ah, yes! You can go up as many times as you want, like a wee workout, but for soda. Plus, there’s something wonderful about the freedom to drink as much pop as you want without any judgemental looks. So go on, pour yourself another, because they’ve got it covered. All in all, Brewers Fayre gets it right—a place for everyone, where you’re looked after, the kids are entertained, and the wallet’s still smiling. Cheers!

We visited here on the 2nd of November in the evening. I think it was the manager who greeted us and sat us down. He was really warm and friendly, he made every effort to make us welcome. I have a nut allergy and he went through the allergen menu with me and nothing was too much trouble. Food was very nice, overall very pleasant experience.

We went in for food, very impersonal, pub looked very tired...standard pub food, children's play area.....I found a piece of egg shell in my scampi....when I pointed this out, the lady just said sorry and they would check the rest of the scampi from that batch 🤷🏼‍♀️

Good value food, nice pub with kids play area to keep them entertained. The play area is an additional cost but it's reasonable

Awful experience. Food is over priced and tastes awful. I had the tikka curry and it was like tomato soup, with two pieces of chicken. Naan bread which weirdly was extra was rock hard. The sharing platter over priced for two pieces of chicken (goujons) and some garlic bread, 6chips etc. Wouldn't come again (not that a chain like this cares eh)

Great restaurant, good menu, highly recommended.

We were greeted by a lady who was eating as she asked us if we'd put our car reg in the machine. We had to ask her twice to repeat what she was saying because she had food in her mouth. She was rather abrupt and unwelcoming. There were several items unavailable and a carvery with no meat left. The chicken on the mixed grill was unrecognisable, my partner and I argued over if it was chicken or pork as it was tasteless and dry. The salad was nice instead of chips.

Very nice meal and dessert. Staff very friendly Just remember to log in your car otherwise you will get a parking ticket

Called in for a quick evening meal was seated quickly staff were very friendly and helpful. Food was of average quality, nothing really to complain about. General areas could have done with a bit of a clean.

Staff very friendly and helpful had the carvery very nice

Nice meal .. Helpful staff.. Was an early lunch so only few in....

Had lunch with my partner. Very friendly staff who were chatty and accommodating. Food was hot and tasty and served quickly by a pleasant young man who seemed to be in charge. Overall an excellent visit.

Great food. I was particularly impressed with the staff and the manager! They are literally going above and beyond to provide the best service. We had to move a table as the one we were given initially was booked out. We have got complementary drinks as an apology! How nice is that. My daughter spilled all of her drink and the manager got her a a new one, as soon as he find out. Thanks guys! Couldn’t ask for more.

Always welcomed by friendly staff, Alan normally seats us and makes sure we are happy and well looked after. Roast always goes down well with the young gentleman I look after.

Had my birthday meal here with the family. Great food for a great price and amazing customer service from the staff especially the manager. Always made welcome every time we come!

Lovely meal,We had the carvery,great choice of vegatable,s, both meats very tasty and tender.Staff efficent and friendly.

Was by far the worst food I've ever eaten. The kids pizzas tasted and smelt like limescale water and the burgers had no taste to them. Staff on tills were snappy and looked like they couldn't be bothered to have to do their job. Shocking and will never visit again

Great Sunday carvery. Service was fantastic and food was delicious!

Poor from start to finish, we booked online for a table and were asked when we arrived if we would prefer to sit in the play area as we had kids with us to which we agreed. We were the. Asked to leave the play area by the woman in there as it was already booked. When I mentioned we had booked also she walked away with the worst attitude I have ever seen from somebody who is supposed to work in hospitality. After seeing previous reviews it is clear she doesn’t enjoy working with the general public. We then ordered our food and tried to enjoy our meal, a twenty minute gap in between our mains and desserts is somewhat disappointing to then be greeted by the biggest joke of all. Whilst the kids and my partner were enjoying their desserts I still had to wait (for a fruit salad), once it arrived I was in shock as to what I had received. I paid £5.09 for an adult fruit salad, I received something that is smaller than what I would feed the kids as snack. Very disappointing.

Great food and the best value for money around. We come here regularly for a variety of dishes, today was a mixed grill and brownie. Guaranteed to fill you up. The beer is good too. Staff are friendly too with banter with the regulars, they go out if their way to make you feel welcome.

Unfortunately there was no rice available when we called and we particularly wanted their curry. No cheesecake either. We didn't stay so can't comment on anything other than the rather bored staff member who "welcomed" us with details of what wasn't available.

Very limited vegetarian options. Staff nonchalant.

Definitely wouldn’t return! My 8 year old son who is medicated and has learning disabilities,was screamed at by the woman who worked in the soft play area, when I told her to not scream at my child, she had the most rudest and arrogant attitude and rolled her eyes at me. Absolutely no way should she work in a soft play with children and think it’s acceptable to scream at a child, to which was heard by our family who was sat outside the soft play area! This isn’t the first time, she is had a completely unprofessional attitude. It’s a shame as it’s a nice pub but I definitely wouldn’t bring my children back

It was ok for a general get together but didn't excite us. Food was average.

Booked and paid for food. Took 3 grandchildren into play area. Oldest was refused entry because she is taller than average. Apparently kids over a certain height can't go in for health and safety reasons. Utter nonsense.Asked for a full refund and left. Won't be going back.

Pleasant surprise. Never been here for a breakfast but it was an ultimate breakfast. Was croissants and something else.... Selection of cereals and music yogurts fruit toast pancakes crumpets muffins... And for the cooked food scrambled egg, fried egg beans, half tomatoes no tinned tomatoes, black pudding, mushrooms bacon sausages. Fresh juices and it also comes with a hot drink. The first tasted good quality sausages and bacon. Black pudding was a little bit different. It wasn't crispy on the outside but still tasted okay. Bread was nice. Not the basic cheap stuff you get in a lot of places The only one downside was the bathrooms were grim and they need a revamp. The toilet itself was clean but the walls, floor and overall condition was poor, and they had carpet in the toilets and other things which boggles my brain lol but that's a personal thing.

Great value and choice on the sunday carvery

You get what you pay for in that the food is clearly bought in and never made on site. We used to come here weekly for the carvery but it's gone downhill since then. We tried the carvery again after several disappointing visits and were sadly disappointed again. The food was luke warm from the off so by the time we had navigated the queue and got back to our table it really was bordering on cold. The cauliflower was described as cauliflower cheese but it isn't. It was cold, slightly too hard cauliflower. The carrots were extremely rustic and bordered on still being raw and i recieved the smallest, thinnest slice of gammon. Just really disappointing on the whole. They used to serve the most amazing red cabbage but stopped this several years ago and have never brought it back since. Such a shame as this was one of the best items on the carvery. The kids play area is great but it's very expensive now and unless you intend to stay for an hour either side of eating your food then it's not good value for money.

Good place to have family dinner.

Food is always nice, the staff are nice and friendly and Dee is fab.

Stop for a meal on Sunday tĥe 21 July 2024. Ordered a chicken salad, jacket potato on the side and a expensive cup of tea. Waited 35 minutes for meal to come. When it came the chicken was cold so sent it back. Jacket potato was hot in places but not cooked. Sent it back didn't want another one. The chicken seemed rubbery and lettuce was not cleaned enough as bits of black bits on it as so had some of the tomatoes. So just ate the chicken and left the salad. To be fair it was not a nice meal but got our money back. Never again.

Very disappointed in the burgers my husband and I had. The toasted burger bun tasted stale and was like it had been heated in a microwave. It was hard a crumbly. The cheese on the burger wasn't melted, but the burger it self had been cooked too much and was burnt.

I'm currently using crutches and the team looked after both me and my daughter when we visited today. She enjoyed the play area, and I was able to do some work. The team took my food order from the table, so that I didn't have to get up and down to the bar. Super considerate, super polite. Good food, sensible prices. What more can you ask for?! We'll be back.

Quick easy food, plain and simple

Very helpful and friendly staff , very nice food served hot.

Nice cosy pub, modern interior, friendly staff, good menu at reasonable prices. Would recommend.

Great staff, good food but expensive now. Unlimited coffee is ok but the queue for the one machine is silly.

Quite a nice relaxing place rather tired now needs a revamp ideal kids play area and kids menu

Too many changes. I mean. Who has to put the car registration in a tablet when entering a pub. No lime for cordial. Says it all really when there a new smoke house 200 MTR down the road. Not sure I will be going back (if they continue to keep any customers) tbh

Alan was a very good host. The food was amazing. We will definitely come here again

Food was what I expected from a Brewer's Fayre.

Lovely Sunday lunch...nothing too much trouble ...good disabled access.

We have visited twice now this month. Staff not that helpful. Hubby has had radical radiotherapy on his throat, and I asked if they could do a small, lightly cooked cheese omelette, and charge us anything. Was told the kitchen would not have a pan small enough????? He settled on the soup which he could not eat as it made his throat burn. Both my meals were overcooked and dry. Not cooked by a chef, just a short order cook. Puts me off Brewers fayre. Also was not asked for my loyalty card so forgot to do it. Will not visit a 3rd time.

Complaint We visited for my daughters 4th birthday. She loves the softplay and had a great time, in there. Claire (the softplay staff) was fantastic and really deserves credit. As to the rest I'll just list the negatives. - To start the manager was rude, seemed harrased and when we raised these issues, explained it was "by the book" rules from head office, nothing she could do. - The salad in the burger, which is not mentioned on the menus, took most of the sauce with it when removed. - Watermellon soda thin and flavourless, when raised, I was informed it's a standard measure, dispite watching the server pour it by eye. - Coleslaw served with burger was warm and sour smelling, therefore left on plate. This was then dropped on my wife's lap when clearing plates, with no appology, just a "oopsie". - Kids pizza base was wet, smelled yeasty and unappealing, mash was cold. - Overcharged for desert (should be 2.99 to add to deal, instead charged £5.80) and had apple pips in it! After significant cajolling the difference was refunded. - Body odour of one member of staff was unpleaseant and strong. - Ants! More than 5, seen on the table and chair. Overall it was a poor eating experience with bad food, bad service all especially pronounced by it being my daughters birthday.

Wife & I went in for a drink & a sit down but apparently if you just have drinks they want you to leave, so we ordered some food which took ages to arrive even though it wasn't busy, will not be going back as I don't like staff looking down their noses at me & my wife.

Very nice meal and Daisy b who served us at the till was very nice.

Food was lovely service was great was very impressed went with my family

We were lucky enough to have a lunch in this lovely restaurant during quiet hours and "11.99 for 2 mains" time. Great experience, delicious food, good portions. The waiter at the entrance even asked about food allergies. Highly recommend!!! 5⭐

Lovely place, staff are really welcoming

Unfortunately I didn't have the best experience on my daughters birthday, we travelled so the children could play in the play area but my daughter was millimetres over 150cm so they didn't allow her to play, she sat at the table with the adults watching other children have fun. The alcohol menu was slim as they were changing the menu so around 50% was unavailable. Very disappointed and will not be returning

Delicious food, amazing service, shall definitely come again but with the kids so they can use the play zone.

Brilliant service exceptional staff.

Great place all round from lots of parking to warm welcome at the door to quick service of food and a cheerful bye as your leaving

Great place to meet friends, had very friendly staff, Alan made us very welcome. Thank you 😊

I found the food and service very good although it was for an early tea so it was quiet but the food was nice tasting and everything came out as described in the menu unlike a lot of places where they seem to replace / swap out items without informing you

Went for dinner today with my family and it was amazing. The food was great, the staff were friendly and helpful. Would highly recommend. (The carvery is the best)

Very good service - I turned up for the buffet just 15mins before it closed and they made sure I had everything I was looking for, including cooking up some veg sausages. They even came by the table to let me know when they were starting to clear it in case I wanted to make another trip. For a buffet scenario, where service expectations are low, they definitely nicely over delivered! … the food on the other hand was just ok, they definitely need to work in better prep overall, especially eggs, which were inedible (scrambled eggs were white and grey and of course over cooked…. Eggs usually have some yellow, right? 😵‍💫).

Popped in for lunch while out in the area, had lasagne, the best thing I can say was it was hot. Very salty, no real taste. Was not the best, even with the offer that was on, I expected better. Disappointing.

myself and my family visited on Saturday for dinner. We have visited a couple of times now that my son is old enough to run around the soft play area. Everyone enjoyed their dinner, however three of us ordered the chicken burger, including my 2 year old, and we ALL have food poisoning. Three people, three chicken burgers, three confirmed cases of food poisoning. Will never return, no help from staff either, one phone call was hung up on, and since then cannot get through to them

Had a Sunday carvery which was delicious, would definitely return. Have now returned and it was fab the second time also.