Based on 105 opinions finded in 3 websites
Based on 105 opinions finded in 3 websites
Opinions
hot, delicious will be ordering again very happy
Pamela . 2024-08-12
MORE AT Just Eat
First time ordering from here. Won’t be the last. Piping hot, the dishes were full of meat. Very tasty too
Rachel . 2024-08-09
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Great food. Nice and hot. Very tasty. Fantastic delivery service lovely driver.
heather . 2024-08-09
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Food was delicious 👌 driver was kind will be ordering again thank you
Natalie . 2024-07-29
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Not sure what meat was used as everything had a funny texture and no taste. All the food was so salty we left half of it. Very disappointing
Nicola . 2024-07-27
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Food hot and delicious, driver pleasant and courteous. Thank you.
Dawn . 2024-07-20
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First time ordering here beautiful food piping hot! The rice was amazing
Rob . 2024-07-15
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excellent quality and fantastic food, delivery always early and lovely delivery drivers
Sam . 2024-07-05
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Excellent food. Lovely driver and very polite. Great!!
heather . 2024-06-28
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Really quick delivery and really nice food, will definitely be ordering again
Chloe . 2024-06-27
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awful food, very greasy, dry chips, rice was sticky, chicken was like rubber, will not be eating from here again!
david . 2024-06-25
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Very good flavour but the sauce was very watery needed to be thicker
Mac . 2024-06-25
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horrible don't waste your money!
Natasha . 2024-06-18
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Very disappointed. Ordered a munchie/pizza box. It was basically a box of chips. Very little of anything else. Had to pay extra for rice and noodles too so they weren’t even included in the price. Won’t be ordering from New Horizon again
Kelly . 2024-06-07
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Ordered curry, chips and rice and an additional beef chow mein. Rice was super dark in colour and curry tasted weird. Beef chow mein was mainly bean sprouts, beef tasted burned and left us with an ash taste afterwards. Missed prawn crackers off the delivery as well. Delivery women was very polite and very nice for order being slightly late
Emma . 2024-06-04
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Food is pretty poor and came cold. Collection experience was alright
Olly . 2024-06-04
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Worst take away I have had, the duck was cremated and stale Infact never seen nothing like it. The whole meal it’s self was disgusting.
Nicola . 2024-05-23
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Ordered chicken chowmein and a meat curry. Absolutely disgusting ! Food tasted burnt and the chowmein had hardly any chicken and the pieces it did have were the size of a thumb nail. As for the meat curry I'm still looking for the meat.
Martin . 2024-05-23
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fabulous! cannot fault food lovely tasty and hot and driver very friendly 👌
Brian . 2024-05-17
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Recieved the complete wrong order, wasnt even sure what i recieved apart from it not being duck, will think twice before using again, shame as used to be a lovely chinese
Sophie . 2024-05-16
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Unbelievable food, fast service. Prawn crackers were accidentally missed but phoned shop and they had them to us within 5 minutes. Easy 5*!!
Daniel . 2024-05-12
MORE AT Just Eat
Restaurant apologised for the delay, due to sauce leaking in the bag. And that's fair enough. But this is one of my favourite takeaways and the food just wasn't up to usual standards tonight, despite being entirely prepared again - not sure if this resulted in it being rushed. But three meals, each "ok" at best. Hopefully just an off night for this normally very reliable restaurant.
Ross . 2024-05-11
MORE AT Just Eat
Forgot our two main courses and then when they arrived (albeit promptly) the chicken in both was really awful. Over cooked and slimy
Michael . 2024-05-11
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nearly £20 for rice chips and sauce from I came down the Tyne on a banana boat paying for this bit of a rip.off
Andrew . 2024-05-07
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Delicious as usual would highly recommend
User . 2024-05-06
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First time ordering from here and won’t be ordering again. The sauce was very runny and the quality of the chicken was very poor. Satay chicken skewers weren’t very nice either. Really disappointed.
Amy . 2024-05-05
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The food from this Chinese is top tier although it seems there delivery is shocking on a Tuesday night every other night is fine but they always have problems with a Tuesday but all in all this is one of the best Chinese around the area
Shayne . 2024-04-30
MORE AT Just Eat
Only hit one star as this was the only option available. I have lived in Dudley Cramlington for 8 years always used new horizon takeaway. until recently, they’ve been taken over. Ordered a meal on Sunday evening to find that the chicken was undercooked/frozen in the middle. Rang the new owner to be told that I could have a refund. When I got there I was told that I couldn’t have my money back as the food had been partially eaten. The manager was then rude and aggressive and started arguing with me in the shop. Will never use this takeaway again as me any my young daughter have been poorly for days since. Stay away!!!!!! Now let’s wait for the rude response as that seems to be how they go about such reviews.
Kelly Tweedy . 2024-04-18
MORE AT Google
Food was tasty enough and portions were generous, although the meat quality wasn’t great and the delivery time was pretty slow.
Jimmy . 2024-04-12
MORE AT Just Eat
Excellent. Lovely and polite delivery driver. Food great quality, hot and on time.
heather . 2024-04-07
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Excellent food and super fast delivery
Paul . 2024-04-05
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brilliant takeaway, amazing taste great portion size
Adam . 2024-03-31
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I want the Chinese delivery woman to marry me! Food ain’t bad either.
Mark . 2024-03-22
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Food is nasty, unfresh and bland, noodles are gritty and tough. Yet this is still the best part about this place. The owners are rude and ignorant who refuse to acknowledge their mistakes and makes the customer feel small and unappreciated. Most unwelcoming place I’ve been, DO NOT RECOMMEND
Robert . 2024-03-19
MORE AT Google
Really lovely food, will order from here again.
Jessica . 2024-02-11
MORE AT Just Eat
Worst Chinese I have bought in my life ordered crispy mixed meat there was one little bit of chicken in it the rest was massive bits of onion green pepper and about 8 prawns disgusting experience I called the takeaway and they were no help
Darren . 2024-02-04
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Had a lovely meal delivered for myself and my son. He said it was the best chicken fried rice ever! Will certainly order again.
Sarah . 2024-02-03
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A lovely carrier dropped off my meal. She was very cheerful and polite. My meal was hot and very tasty. The prawns in batter were gorgeous. The chicken chowmain had plenty chicken and the noodle and vegetables were crunchy and fresh. Highly recommend 👌
Susan . 2024-02-03
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Chicken sweetcorn meal no sweetcorn filled with bamboo awful
linda . 2024-02-01
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Excellent Food and Great service. Will definately order again.
LEE . 2024-01-31
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amazing as,always last night thanks. even though they were super busy food still arrived really hot and tasty ❤️ 10/10 would,recommend to anyone
Lucy . 2024-01-31
MORE AT Just Eat
food was early which was a nice surprise can't complain about that. It was red hot and super tasty as always. The lass even threw in a bag of prawn crackers as they know my son loves them. honestly best food and best customer service ❤️❤️
Lucy . 2024-01-29
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food was bang in time ! hot ans very very tasty. food portions were big and they always remember us everytime we order. The staff are always lovely and will help with any issues and the food is always spot on ❤️❤️ 100/10 recommend
Lucy . 2024-01-27
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food is amazing always hot and fresh staff always so friendly and remember us everytime. my last review for some reason only put four stars. but would give this place 5 stars everytime. the best tastiest food and best staff ❤️❤️
Lucy . 2024-01-27
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Ordered tonight and despite it being over an hour I couldn't have cared less. The battered chicken and battered prawns were hot and delicious with the sweet and sour sauce, chips and rice were hot and delivery driver tried to explain but the weather will obviously make anyone a bit later but the food was excellent. Edit delivery driver she was amazing and the interaction on the phone was very good couldn't ask for better service.
Paul Armstrong . 2024-01-23
MORE AT Google
AVOID AT ALL COSTS. The worst Chinese I’ve ever had. Chicken was undercooked and chewy, the prawns in batter were soggy and slimy, the noodles were burnt which you could smell before eating, the sauce was watery and tasted of nothing. Rang to let them know and they said they couldn’t refund it but they’ll come collect it back. Lady turned up and stood for 5 minutes arguing at my door said I should have asked my order to be dry and overcooked. So rude. Delivery driver was nice biggest east of £30
Danielle . 2024-01-21
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Noodles burnt! Hardly any chicken! For the price of it you would expect more chicken and not have to pay extra for rice and noodles!! And to be burnt!! Wasn’t nice
Kayleigh . 2024-01-21
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Lovely, friendly service - really went the extra mile. And the food is always amazing!
Laura . 2024-01-20
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Never used this takeaway before. Many good reviews so we gave it a try and it did not disappoint. Reasonable prices, reliable delivery, food was great and special instructions followed. Delivery driver was pleasant and gave me a call when arriving at hotel reception as requested. Thanks!
Barry . 2024-01-18
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Excellent food and service. Great communication from restaurant.
Charlie . 2024-01-16
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Stunning. Impeccable. 10/10. Food was piping hot! Sooooo sooooo tasty & so much nicer than the Chinese I usually use… this will be my go to from now on. Delivery driver was dead canny too!
Emma . 2024-01-14
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Amazing best Chinese around by far!!!
Liam . 2024-01-13
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food was tasty and affordable, I got the salt and pepper chicken and chips.
Emma . 2024-01-12
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Delicious food delivered in a timely fashion however our fried rice was missing from the order.
Abby . 2024-01-10
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Food was great but prawn crackers were missed from the order.
Mica . 2024-01-07
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food wasnt as good as it used to be portions where very small and very expensive. i only got it because my usual place is shut for 5 weeks
Ricki . 2024-01-05
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Delivery on time and piping hot. Delucious!
lynne . 2024-01-04
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Had to reheat food. As was cold the gravy was very thick when taking from cartin yo could plaster with ut and it would stay up for you. The omelette used to be good but didn't appear to be so good last night
Laura . 2024-01-01
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The ribs all fatty and I don’t think I should pay for prawn crackers after spending £40 as most takeaways give them free
sarah . 2023-12-31
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Unfortunately the lemon chicken was overcooked and unedible. Usually it's delicious so hopefully just a one off on a busy new year's eve?
Pamela . 2023-12-31
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Delicious hot food with a quick delivery.
Kim . 2023-12-24
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Most of the food is cold and having to be microwaved
Tony . 2023-12-24
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First time ordering, amazing food which arrived on time. Will be returning!
Mark . 2023-12-18
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Lush as always doesn't need anything else delicious 😋
Margaret . 2023-12-18
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The food was out of this world. It's amazing. 10/10.my new favourite Chinese.
Callie . 2023-12-10
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Under cooked chicken all food cold inedible fried mixed meat rice ice cold very disappointed a lot of money for nothing
Gweneth . 2023-12-09
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Well worth the wait - lovely fresh food
Lee . 2023-11-30
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Such a shame such a great Chineese has went so bad. Used this place for 30 years and will never gonagain
Andrew . 2023-11-30
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Absolutely fantastic food Really enjoyed it...hot and fresh and the spare ribs were great 👍 5 stars out of 5 stars from me
John . 2023-11-26
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Soup was congealed, chips were rock hard, chicken batter overcooked. Really disappointed.
wayne . 2023-11-22
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Second time ordering from here and both times the food has been lovely. Will definitely be making this my new Chinese
Jade . 2023-11-16
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Great food. Very good and dealt with special requests perfectly
Sheryl . 2023-11-14
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Normally great but this time chips were nearly cold and stale had gone stiff. Main meal good
Barrie . 2023-11-11
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Very tasty meals and good portion sizes. Arrived piping hot in less time than expected
Julie . 2023-11-07
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Amount of chicken in the curry was pitiful over compensated by huge slices of onion. Very disappointing
Alice . 2023-11-05
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Food arrived quick and of good quality,I've ordered from them before and will again.
Jim . 2023-11-05
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not to a 4.3 star rating i expected
Kris . 2023-11-01
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Everything was lush definitely worth the wait
Sarah . 2023-10-29
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A little too well done and greasy. Hot and tasty.
Jean . 2023-10-28
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Most food lovely. Chips a bit soggy.
Jackie . 2023-10-28
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Great food and delivery, very friendly :)
Dylan . 2023-10-27
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Both main dishes were stone cold, the prawn dish had 3 prawns in it that were okay to eat, the sauce was just water and the prawn crackers were burned
Josh . 2023-10-17
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Delivery lady was lovely so sweet and friendly I didn't hear the door at first as I have 3 kids having a sleep over... and the food is hot and delicious 😋
steph . 2023-10-14
MORE AT Just Eat
The rice was almost inedible, bland, hard crunchy and stuck together. The plum sauce on my beef was see through and also bland. It went in the bin. It’s a shame, really wanted to like this as the staff on the phone were really nice also the delivery driver.
suzanne . 2023-10-09
MORE AT Just Eat
Food was great but the prawn crackers were forgotten about ( not ideal when you pay near enough £3 for them when most Chinese takeaways do them free) and the spring rolls did not come with the amount in the portion that was advertised. Other than that was good 👍
Georgia . 2023-10-08
MORE AT Just Eat
The absolute most delicious noodles I’ve had in my entire life. A friend told me about this place and it was the most delectable meal I’ve had in as long as I can remember. Every single thing we order better than the last but what stood out the most was the noodle in chilli garlic sauce - wow that was stunning. I will definitely be dreaming of the noodle from here !!!!
Susan S . 2023-10-05
MORE AT TripAdvisor
All the food was dreadful - so wanted it to be good but sadly it wasn’t!
Ike . 2023-09-30
MORE AT Just Eat
ABSOLUTELY DISGUSTING STAY WELL AWAY FROM HERE! We ordered last night, within 30 mins of eating VERY LITTLE we have been sick to the stomach, followed by being up all night and all day today with stomach cramps and more projectile vomiting! One of us being pregnant too!!!! We were recommended this place by a friend who is a regular customer here too! Don’t even deserve the 1 star rating to be quite honest, but was only way I could leave a review. Will be speaking to you’s at 5pm this evening as soon as shop opens. Also a complaint to trading standards.
Serge Gorskovas . 2023-09-28
MORE AT Google
Ordered again tonight had chicken with honey and chilli was really tasty
Sheila Hardaker . 2023-09-28
MORE AT Google
KEEEP WELL AWAY FROM THIS PLACE!!!!! Unless you want to be up all night being sick and on the toilet!!! What a joke this place is…… Wouldn’t dare go back this place! Trading standards need to shut this place down. FOOD POSION ALL OVER!!! KEEP AWAY!!!!!! DONT WASTE YOUR MONEY AND UOUR HEALTH. I am pregnant as well and very unwell off this place.
Imogen Macshane . 2023-09-28
MORE AT Google
Absolutely fantastic food..ordered the mushroom chow mein 5 stars 🌟 🤩
John . 2023-09-27
MORE AT Just Eat
Really disappointing. We used to eat from here regularly. We are here a few weeks ago and it wasn’t great but we put it down to bad day. We are again today and it was awful. We had chicken fried rice and egg fried rice. All of the rice was very sticky. The chicken fried rice had hardly any chicken at all. In the end none of us are even a quarter of our food before giving up. I’m not sure if it’s a change of owners/chef as the serving staff have all changed and they no longer accept card payments. Either way that is two bad meals in a row so we are unlikely to go back.
BarryChocolate . 2023-09-24
MORE AT TripAdvisor
Food was piping hot and really tasty. Delivery driver friendly and order arrived exactly at the time I'd ordered it for.
Emma . 2023-09-12
MORE AT Just Eat
we ordered chilli salt & pepper chips and they arrived soggy, cold and had 0 flavour to them what so ever. Chilli salt & pepper beef which arrived again with no flavour and had barely any meat to it, also barely warm. The soft noodles again, cold. & there were more onions and bean sprouts than anything else. Massively gone down hill.
caroline . 2023-09-07
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The food was nice and hot but sadly pretty bland. We also received the wrong chow mein, which wasn’t too much of an issue.
Rachel . 2023-09-05
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Thank you the food was excellent and timing was brilliant.
James . 2023-08-27
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Amazing food quality and taste. Great portion sizes and value for money. Kind delivery man. Instructions followed by take away perfectly !
Charelle . 2023-08-26
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Lovely as always. Delivered on time and the delivery driver is always really friendly too.
Lucy . 2023-08-19
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Food was lovely, really enjoyed it and the delivery was super fast! Only thing was ordered 2 soups but only 1 arrived.
Carol . 2023-08-14
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Such a shame about the meal. Curry just full of onion and pork fried rice was bacon which is odd. Really wanted to like it but just didn't. Sorry
Gayle . 2023-08-13
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1 Opinions
I really really wanted this to be awesome. I'm a massive fan of the restaurant and had really hoped this would live up to that standard. Sadly it didn't. Received notification that the food was ready
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