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3.4

Based on 966 opinions finded in 3 websites

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Nº 520 in 740 in Lewisham

Nº 25 of 42 Chinese in Lewisham

CUSTOMERS TALK ABOUT DISHES WITH..noodlesporkcookedoldroastricepaychickenduckfriedlobster

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Ate here for the first time this evening, we had the buffet, food was excellent and service very attentive. Will be back!

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Alexander Vaughan-Turner . 2024-12-07

MORE AT Google

Went for a big group Dim Sum meal with friends and had a great time. Great food and great service,

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James Fookes . 2024-12-01

MORE AT Google

Absolutely disgusting 🤮. Literally if you want to be sick and get a sick note later for work , go there . Omg being a Middle Eastern and grown up with organic fresh home made food , this place is beyond disgusting. I have been to few more Chinese and were ok none was like this . The place was empty and now I know why .

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Somi Aghaei . 2024-11-28

MORE AT Google

Enjoyable place to eat staff attenive a memorable experience after driving past for fifteen years!,My friend the Head Chef of Thai House Restaurant of BIllericay Essex enjoy it with our other two friends!

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Dave Taylor . 2024-11-07

MORE AT Google

The food was incredibly delicious, with every dish bursting with authentic flavours. The spacious dining area added to the experience, providing a comfortable and relaxed atmosphere that’s perfect for gatherings with friends or family.

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Ria . 2024-11-05

MORE AT Google

I recently had an amazing meal at New Hongkong City, and I must say I’m thoroughly impressed! The space is spacious and comfortable, perfect for groups of friends or family gatherings. The staff are super friendly and attentive, always ready to give advice and serve promptly. The dim sum here is absolutely delicious, especially the bao buns. The char siu bao and egg custard bao are soft and flavorful, leaving a lasting impression. It feels like tasting authentic dim sum! If you’re a fan of Chinese cuisine, I highly recommend giving this place a try. I’ll definitely be coming back!

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Linh Nguyen . 2024-11-05

MORE AT Google

I had an incredible dining experience at New Hongkong City! The food was absolutely delicious, and every dish was full of authentic flavours. The dim sum selection was especially impressive — each piece was freshly made, flavourful, and beautifully presented. The dumplings were a standout for me; they were soft, filled generously, and tasted amazing.

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KEV CHINITO . 2024-11-05

MORE AT Google

Food was amazing and came quickly! Friendly customer service too!

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Oanh Lam . 2024-11-01

MORE AT Google

We recently ordered a takeaway suckling pig from Hong Kong City to celebrate my grandma's birthday, and it was a hit! The skin was perfectly crispy, just the way we hoped, while the meat underneath was incredibly tender and flavourful. Every bite was a delight, and everyone at the party was thoroughly impressed. The quality and attention to detail really stood out, making the occasion even more special. Highly recommend this spot if you're looking to impress guests with a standout dish!

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Gillian Lee . 2024-10-21

MORE AT Google

Disgusting place, disgusting food and the rudest slowest staff I have ever come across. It was so bad we walked out before finishing our food, it was awful.

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Bradshaw B . 2024-10-21

MORE AT TripAdvisor

Amazing service! Beautifully Instagramable food👀 Me & my family decided to visit this place to treat ourselves and it did not disappoint. We got the weekend buffet and ate ourselves full. Unlike Chinatown buffets, this one includes table service so you just sit down and order as you please 😋 Really good looking food presentation wise but nothing stood out and atmosphere could be better. Our servers, Jewel and Yang (who surprisingly spoke Spanish!) were attentive and warm. Will come back ☝️☝️☝️

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Isaac Torres . 2024-10-15

MORE AT Google

This restaurant while pretty has really bad food. Some of it was over and undercooked, some even lacked flavour !! The owner is super obnoxious and kept staring at me and my children and i’m not sure why. I wouldn’t recommend going, waste of money and time, felt super uncomfortable also.

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King_kayro 21 . 2024-09-23

MORE AT Google

There service is so bad , they are very disorganised , they have disgusting food & they are very dirty and filthy, i witnessed a staff covering a filthy table with a cloth and place a customer there. & the food is 0/10 bottom tier food. Will never ever step foot in there again.

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Kelis Kappo . 2024-09-15

MORE AT Google

Honestly the food is not great for the price and everything seemed very unorganised. Very rushed and quality of the food was terrible, especially being £30per person. Would not recommend

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Cheiysi a . 2024-09-15

MORE AT TripAdvisor

Had the worse experience here today and I’m so upset, the food was disgusting bland, like no flavour at allllllll and they even gave me raw chicken I was so disappointed and upset as I spent £57 + service charge thst made it £63 , bad service bad food & it looks very run down and disorganised in there.

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Kelis Kappo . 2024-09-15

MORE AT Google

One of the tastiest Chinese foods I've ever had!!! Excellent service...

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Jose Rafael Lopez . 2024-09-05

MORE AT Google

Nice atmosphere, good stuff and reasonable priced food. Portion are very big, recommended!

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Fabio Rinaldo . 2024-09-03

MORE AT Google

Good dim sum, decent roast pork belly and char Sui. Polite professional service, relaxed and in-depth knowledge of the dishes. As good as anywhere in China town, if a little old fashioned- personally I like that about it. Wide variety of Vietnamese and various regional Chinese dishes

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Oli (Moo) . 2024-08-30

MORE AT Google

We had wedding party there. The food is average, the service is very bad, no understanding English. The food was taken away before it finished yet and without asking. The toilets were very dirty.

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Kim Ledinh . 2024-08-29

MORE AT Google

Very good service and nice team work on the site and the workers are very friendly

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Pest Control And Cleaning Ltd . 2024-08-03

MORE AT Google

If I could give 0 stars I would the food at this place was appalling, there was no seasoning VERY dry it was also very cold I’m not over exaggerating but i honestly thought that this was just some random food that they had left over thrown in a plate and barely heated up. The waiter was also very reluctant to take our food back in and reheat it she even brought someone else to try and back her up by saying the food was warm eventually she took back the one plate that we didn’t want reheated and it was barely warm when we got it back 😂. And I honestly think me and my two children got food poisoning

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Omolade Mustapha . 2024-07-29

MORE AT Google

Delicious foods, reasonable prices and friendly service 😋.

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Le-Nga Uong . 2024-07-28

MORE AT Google

Nothing wrong with flavour- food was just stone cold, was still cold when I asked for a fresh “hotter” one. Heat wasn’t evenly distributed because it was clearly just re-heated in a microwave. Hope I don’t get food poisoned…

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Sophia O'Donohue . 2024-06-14

MORE AT Google

Always come here. It’s a local, food is great value. Dim sum Menu is uploaded as there isn’t any online.

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Mandy . 2024-05-09

MORE AT Google

Excellent Sunday lunch. Very welcoming and efficient staff.

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Pierre Darquenne . 2024-04-28

MORE AT Google

I applied for a job in this shop, and the boss asked me to show him how to clean the table and how to hold six plates with one hand, including bowls, cups, and spoons. The salary was eight pounds per hour. I said I'm sorry and this job is not suitable for me. Me, I left, and then the boss felt that I was embarrassing him, and he followed me all the way and told me that many people were applying for the job. I said, let them do it. He said their salary was 800, and I said I wouldn’t accept one thousand. I did it, but the boss spat at me and hit me. Someone saw it and they asked me to call the police. I didn’t call the police, but this store is a black shop. Don’t go there easily. It’s so scary. Applied in this shop, the boss asked me to show him how to clean the table, and how to hold six plates including bowls and cups and spoons in one hand, the salary was eight pounds per hour, I said sorry, this job is not suitable for me, I left, and then the boss felt that I made him lose face, followed me along the way, saying that many people apply, I said, then you let them do it. He said they pay 800, I said 1000 I do not do, the result of the boss spit on me and beat me, there are witnesses, people told me to call the police, I did not call the police, but this shop is black, do not go easily. It's so scary.

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chen xuelian . 2024-04-25

MORE AT Google

Got to be the worst restaurant I’ve ever been to. Was bearly any food at the buffet and if there was it was cold. Service was absolutely a 0.5/10 it was terrible had to wait 25 minutes for curry sauce and had to pay over £5 each for a coke . AVOID

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John S . 2024-04-07

MORE AT TripAdvisor

Been coming here for years and I can say I am absolutely appalled by the food it was shocking, everything was cold when it came out, the duck was basically cremated the curry was watery and the list goes on, the staff are very rude then have an audacity to slap on a service fee when they don’t even provide a good service! They need a new chef or they need to do something different because it was awful

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Rhian Cross . 2024-03-28

MORE AT Google

Very limited parking onsite but there are plenty residential areas nearby. The place is very big and can cater for large scale events. Food is decent but there isn't another in the area so you can get your Chinese food fix here.

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M Ti . 2024-03-27

MORE AT Google

Nice staff , good place for a variety of food, also good for larger groups

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Ahmed Raoof . 2024-02-23

MORE AT Google

been coming here since i was young. love this place the food for dim sum and hofun is so good

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Annabel Nung . 2024-02-11

MORE AT Google

Eaten here on numerous occasions and ordered takeaway a few times and it’s up there with the best Chinese I’ve ever had. My partner, family and friends all agree. The food is fresh and so tasty, there’s a huge variety to choose from and the all you can eat price is very reasonable for what you get. The only downside is that the service can be a slow some times but the food makes up for it.

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Kayla Toh . 2024-02-06

MORE AT Google

PLEASE DO NOT BUY ROAST DUCK FROM HERE AS IT NOT ROAST DUCK BUT BOILED DUCK NASTY AND TASTELESS.

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Jennifer Wong-cheah . 2024-01-29

MORE AT Google

Lovely and attentive staffs. Unfortunately food was not good. Fried dishes were greasy. Portions are small

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cindy N . 2024-01-26

MORE AT Google

Could do with modernising. Food was okay at best and although they had parking it was limited. Service was excellent which is why its a shame the rest of the experience wasn't as good.

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Rajendra Singh . 2024-01-25

MORE AT Google

Went for lunch on Sat 20th Jan. Food is very good. Lots of space for large groups of people. Price is reasonable compared to others. I would come back again.

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Michael Lai . 2024-01-23

MORE AT Google

Good service, hard working staff

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Lilly Nguyen . 2024-01-05

MORE AT Google

small portions and charge service charge if you pay by card. Food is oily and mediocre. Tasteless bland and no finesse

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Fu Kee . 2023-12-29

MORE AT Google

DO NOT GO HERE. The whole place was chaos and the staff were so rude, shouting at customers. We waited 30 mins to be seated before they sat a group of 10 before us. The waiter kept justifying it by saying "It's 10!" There was a private booking going on and the manager was arguing with the customer as they clearly had an understanding that they'd booked out the whole venue but the rest of the restaurant had hoards of people standing around in chaos waiting for a table!

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Laura Rose . 2023-09-23

MORE AT Google

Forget about having dinner here. Absolutely abysmal quality, below par, expensive and zero atmosphere. On site car parking was a mess - the management saw fit to block customers' vehicles in. For this price point you may as well commute into Chinatown and paint the town red.

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wei lan . 2023-09-21

MORE AT Google

Lovely place, great food just a touch cold - the place not the food! Great service

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Carlos Bunch . 2023-09-09

MORE AT Google

I stumbled on this place last week when in the area and HAD to return again today for the Dim Sum.. Hong Kong City has a FULL dim sum menu that even puts some of China towns dim sum restaurants to shame. Very well priced, freshly made and delicious.... I'll be back at the same time next Thursday... 😋😋

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Mem Adem . 2023-08-17

MORE AT Google

Banging dim sum brunch on a Sunday :)

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David Evans . 2023-08-12

MORE AT Google

Our second night running that we went in and really enjoyed our meal both nights. Lovely friendly staff and nothing was a bother. A must for everyone....

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Andrew . 2023-07-20

MORE AT TripAdvisor

I always love coming here to dine in and always enjoy all their food! I recommend this restaurant if the food are fitted for their price. Staffs are super friendly and treat me super well! Lots of parking space to park. I’ll always come back with high expectation

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Numb X.2 . 2023-06-30

MORE AT Google

Haven’t been here for many years (when dim sum was only around £2-3 range!) and I heard it’s now under new management. A very quiet day for the business today. Very empty even around 1pm but from what I know this restaurant is usually packed during the weekends. Food is pretty good for the price at £4.80-£6 per steamer. However, various meats were a bit on the red side even though they were fully cooked - over marinated? Staff were friendly. Fried beef ho-fun had good “wok hey”, however the noodles were a bit too “al dente”, beef wasn’t dry which is good. The Vietnamese spring rolls, prawn cheung fun and fried cuttlefish cake were pretty good. Peashoot prawn dumplings were good. Overall not much overpowering flavours, not too salty, not much msg. The restaurant floor could do with a bit of cleaning.

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Calvin . 2023-06-21

MORE AT Google

Go during Mon - Sat for dim sum. Lots off families go on Sunday. Food was decent, not high end but reasonably delicious. The fried food was not too heavy - especially the squid. Recommend to get the dough Cheung fun and try the Thai style chicken feet! Expect to pay around £30-£35 per person.

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Jeremy Dang . 2023-06-17

MORE AT Google

Good Chinese food for money you pay very nice professional staff. Maybe the interior needs an update.

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Mantas Gedgaudas . 2023-05-22

MORE AT Google

Food was very tasty, but for sure wasn't really fresh. The service was so so, just the last waitress was nice just smiling and helping us. We asked for recommendations and specialities and they don't even understand us. The atmosphere was weird, quiet, not music or anything, empty place, just 2 tables eating and the menu a bit confusing.

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Ignacio Arroyo Aparicio . 2023-05-12

MORE AT Google

Staff were really friendly and efficient, the price was really reasonable and the restaurant is really nice once you’re inside. But I’m mainly leaving this review because of the food; I’ve eaten in a LOT of Chinese restaurants and I have to say this is some of the best food I’ve had. There were 7 people in our party and every one of us agreed the food was exceptional. We were all very happy. Thanks Hong Kong City.

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Jane Jennings . 2023-05-08

MORE AT Google

This isn’t a place that would get 5 stars for decor with its cheesy neon signs and ageing interior, but the food is top quality. Friendly staff and decent pricing all come together to make an enjoyable evening of delicious eating. Great for sharing especially with kids who love Chinese. Recommended.

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Crispin O'Toole-Bateman . 2023-05-05

MORE AT Google

They have the best mini veggie spring rolls from London! Huge variety of dishes and helpful staff. Good price/quality value

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Ivone Ricardo . 2023-05-02

MORE AT Google

We had dim sum here on a Sunday. The prices have shot up (as has everywhere else) but still slightly more affordable than Chinatown. Some highlights were the fried squid and beef ho fun. Service has also gone downhill. There were plenty of tables available even during peak time on Sunday, which was a sad sight as the place used to be bustling. Parking remains an issue, limited spaces.

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Jennifer L . 2023-05-01

MORE AT Google

I have been there a few times 2 decades ago whilst in Uni, it was better than it was yesterday but over the years I've been to several oriental restaurants and in comparison. They're just okay 👍

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Jude Samson . 2023-04-17

MORE AT Google

Always a great time at HK city!

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Fumi Hayashi . 2023-04-02

MORE AT Google

It’s great place to eat out with your family and friends. We went there at the weekend. It was quite busy but we didn’t need to wait. The food was great. Definitely we will go back.

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Mai ODonnell . 2023-03-18

MORE AT Google

Food was really good and quite liked the atmosphere there but the guy taking the money at the end was a bit moody.

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Noel ODonnell . 2023-03-18

MORE AT Google

We came here for lunch and was seated right away. It's a spacious restaurant with ample parking in front. The food was o.k, and the service was excellent.

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Wendy Leung . 2023-03-05

MORE AT Google

Lovely place and friendly staff

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HAKEEM G . 2023-02-19

MORE AT Google

Amazing food 😋 with great service. Love it .

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Prasanna Reddy . 2023-02-18

MORE AT Google

Dim Sum: slightly cheaper than other restaurants; some r nicely done, some aren't, 50/50 Vibe: Perfect phoenix & dragon deco + red head tables wedding banquet setting, which is disappearing even in Hong Kong Service: though most of them don't chat in Cantonese (i.e. floor not serviced by Hong Kongers/sb from a Cantonese background), the efficiency resembles that of Hong Kong; won't interact much with diners unless u actively ask (what some might find cold/inattentive); tablecloth might be stained; WC is wet and might smell a bit... nevertheless, it's all these little imperfections that bring out the Hong Kongness of this restaurant. I'd rather have them keep everything as is

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Drake Orfeo . 2023-02-13

MORE AT Google

Went here with some friends one afternoon and it was so good and fresh. Service simple and efficient. Lemon chicken was incredible. We loved everything!

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Lianne Babés . 2023-01-11

MORE AT Google

Consistently good dim sum. Quick service.

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Kwo Tse . 2023-01-08

MORE AT Google

The ladies loo is revolting and dirty.

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Elizabeth Swanwick . 2023-01-02

MORE AT Google

We come here once every few months as a huge family group. Always lovely dimsum and a buzzing authentic atmosphere

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Tommy Mallat . 2023-01-02

MORE AT Google

Always busy but always good food. We went for dim sum it’s our regular and you know what you’re going to get. The congee is always good, as are the steamed dumplings.

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Jamie Lee . 2023-01-01

MORE AT Google

Me n friend been eating here for many years unfortunately the quality standard has definitely dropped.

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P Y White . 2022-12-28

MORE AT Google

Good selection of dimsum. Fast service. Very spacious! Great for weddings.

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Jenny Ngo . 2022-12-28

MORE AT Google

Too much Christmas Turkey saw us head to HK City for some Boxing Day Dim Sum and so glad we did - the food was exceptional and I can really recommend this place. Inside is cavernous with full tables of young and old Asians, with many multi- generational families - it was really buzzy. The Dim Sum is great and comes quickly, the cheung-fung is top notch.

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C W . 2022-12-26

MORE AT Google

My friends and I was given a table in a very short amount of time and the staff were quite friendly and nice.

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Daniel Myers . 2022-12-23

MORE AT Google

Good service and food. I liked the crab soup the most from what we have ordered.

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Chi Man Chan . 2022-12-21

MORE AT Google

Food is decent. Service is not too bad either but the decor is in need of change. Its been the same layout since the previous owners years ago.

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William Diep . 2022-12-20

MORE AT Google

Our first time here but won’t be the last. The menu is varied and includes a great range of dim sum. We had the roast duck and chicken combo and it was excellent, really good flavours. The fried rice was fresh and light and not at all greasy. Finished with a serve of fresh and well cooked Chinese broccoli. Everything was excellent. Possibly the best choice of wine to suit everyone but what’s on offer is well priced. Definitely recommended.

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Aussiechick . 2022-07-31

MORE AT TripAdvisor

Food is absolutely disgusting. Chicken was raw. Service was terrible. Never experienced such rudeness in my life. There was poor lobsters swimming in green water with a full Resturant view. £20 per person for all you can eat, however paid nearly £68 for two people plus two cokes :/ AVOID AVOID AVIOD!!!!

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laurasA8408YA . 2022-04-25

MORE AT TripAdvisor

When we arrived we was told that the prices had gone up again and the new menu was all you can eat for £20 a person. We ordered a mixture of six different dishes and a couple cokes, as we eat we realises there’s a birthday party going on and wanted to take our food home, as I went over by the kitchen to ask for our take away containers I saw the manager whom is semi elderly Asian man spit in a soup he was preparing to bring out, I immediately told him and everyone that could hear that I saw him do this and they asked me to pay for my food and leave, I went over and told the birthday party behind what had happened along with everyone else in the restaurant and we all decided to leave. The bill they tried to charge me was for £67 :s - i paid £20 x 2 for the food so £40 and gave him another £5 for the cokes- total amount £45. So they tried to charge me a extra £25 because I caught them. NEVER VISIT THIS PLACE ABSOLUTELY DISGUSTING.

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bigtimef . 2022-04-25

MORE AT TripAdvisor

A family of thirty attended the restaurant which was previously booked 2 weeks prior. We started arriving but I don't think they realised we were a family of colour. The manager demanded to speak to my son and said the charge has gone up for our tables as he doesn't know if we will pay. He was the only one who started shouting and being very rude. We just wanted to know why the sudden change. We sat down and waited for our food. I went to the gents when I witnessed the same manager cough on the plates of food he was carrying, watched it being placed on one of our tables and with that we left. Never in my life have I witnessed such bigotry in a restaurant and want others to realise it's not all its seems with people of colour if your face doesn't fit. It was all about money in this circumstance.

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Trail314213 . 2022-03-13

MORE AT TripAdvisor

If I could give a rating less than 1 then I would. The visit itself was manic and extremely disappointing. My friend and I visited with our daughters and noticed immediately that the staff were extremely rude, unfriendly and unhelpful. Due to a wedding they had music on (techno music), however the music gradually became louder and louder and in the end so noisy we were unable to hold a conversation as we couldn’t hear each other. We had to get out of our seats in order for us to get service as all staff would walk by, even when they saw you trying to get attention. When we mentioned we wanted the buffet they made our daughters stand up in the middle of the restaurant, and measured them to make sure they’re not over the child’s height. They’re 9 & 10 and both felt extremely embarrassed about having to do it. After food we wanted to leave ASAP due to such a bad experience, but again we kept being ignored. We then had to get up and walk around trying to find someone so we could pay the bill. Bill paid and left, however a couple of days later noticed that the full bill amount had been taken twice. I called them and they asked to send over proof so sent a screenshot of account, they then said wasn’t good enough so took statement to the shop and again was told this was not good enough and they need to wait for the manager. It went back and forth for about half an hour, and ended in them refusing to refund my money, despite me physically taking the proof to the restaurant myself and told me if they do refund it will take 2 weeks. In the end I had to contact my bank to get my money returned as Hong Kong city refused to help and refund my money. NEVER AGAIN!

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Z8872QEcharlottes . 2022-01-06

MORE AT TripAdvisor

Come here for my daughter’s birthday food was cooked quick and was tasty, the customer service was great and we was very satisfied with our visit and will be returning.

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12hollye . 2021-09-11

MORE AT TripAdvisor

Four of us went for a birthday buffet meal. Staff were very helpful & attentive. We had lots starters like Chicken Satay & Duck Pancakes & Ribs. Mains were Sweet & Sour Chicken, Chicken Curry & Shredded Chilli Beef. All cooked very nice. Can't wait to return again for a feast. Recommended.

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744curryc . 2021-06-04

MORE AT TripAdvisor

Very spaces Oriental restaurant serving great Chinese foods, buffet all you can eat with reasonable price. They have range of drinks including alcohol. Friendly Vietnamese & Chinese staffs, location isn't great but if you have car you may find off street parking, bus stop nearby, nearest station is New Cross London. Wheelchair accessible, toilet for male / female separately but not clean, they accept wedding/ birthday/ anniversary celebrations up to 40 tables with karaoke. It's sad due to COVID-19 the town is lockdown again. Therefore we order takeaway foods from HK city.

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moooverthemoon . 2020-11-12

MORE AT TripAdvisor

Drove past this place many times in the past, decided to stop and try it out. Ohhh I should have carried on driving past. Rude staff, poor service, cold bland food. Do yourself and your wallet/purse a favour swerve this place.

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steve k . 2020-09-13

MORE AT TripAdvisor

Authentic, family friendly. The food is what you would expect if you were eating in China, I wouldn't go anywhere else with my family. Recently celebrated 2 family birthdays here including my son who was visiting here from China and he was extremely impressed!!!

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Despina269 . 2020-07-19

MORE AT TripAdvisor

We waited an hour before a waitress came to our table. The food came up in drips and drabs. One of our party ordered plain rice which come a good half hour after the mains were served. We had to go to the bar to get our own drinks. Up on payment they tried to charge our 10 year old full adult price even though he had a couple of duck pancakes and few spoon fulls if their cold egg fried rice. Plus they still had the neck to charge for service in the bill. Never again. Terrible staff. Rude and very slow. Shame, it had the makings of a great night. Left feeling ripped off. If I ordered £64 worth of Chinese food at home we'd be eating it for a week. Very, very disappointing. No rating at all

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Tonnic76 . 2020-03-15

MORE AT TripAdvisor

I have been visiting this establishment for sometime now, I live at the opposite side of London but I will come at least once a month for its dim sum. The quality of the dim sum is even better than those I’ve had in Hong Kong!

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Oniontrololol . 2020-02-18

MORE AT TripAdvisor

i went especially out of my way to get crispy noodles. I had gone the Sunday and my son ordered these crispy noodles and they were delicious. Today we both ordered the same 'crispy noodles' I should have known better when the waiter repeated twice 'chicken noodles? i repeated twice 'NO, Crispy noodles'! even my son said make sure they are crispy. We live 10 min drive away and when we opened the boxes they were clearly not crispy! it was so disgusting that we put straight in the bin, They were dry and burned from being stir fried dry! We will not be going back! if it was closer i would have taken it back to get the money back. Not cheap! would have got the same noodles in the £10 deal and maybe the other 2 dishes could have been edible.

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Jacqueline O . 2019-10-30

MORE AT TripAdvisor

Firts time with some friends.Excellent service, excellent food! We loved it, can't wait to go back..

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Giuliana Federi... G . 2019-10-11

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Al gerente / propietario: dudé en escribir esta reseña simplemente porque no quiero que nadie (los camareros) pierdan su trabajo, pero tengo que enviar un mensaje al propietario / gerente para reconocer la espantosa noche que tenido el 6 de septiembre 19. He estado visitando HKC los últimos 10 años por dim sum, aunque no en los últimos años.Había reservado una mesa para 16, que incluía a tres generaciones de mi familia de 8 a 85 años. Se suponía que era una celebración de cumpleaños para mi hijo, sobrino y sobrinita.En primer lugar, nos dieron dos mesas separadas, que tuve que pedir para armar.Pedimos una mezcla de platos principales y SOLO los entrantes del menú vegetariano. Sin embargo, siguiendo a los entrantes, recibimos el resto de los platos del menú fijo que no habíamos pedido y luego de 30 minutos llegaron los platos separados que habíamos pedido. Cada vez que señalamos que esto estaba mal y que había tres veces la comida que podíamos comer, hubo muchas consultas entre los camareros, luego un encogimiento de hombros y nada cambió. La comida desordenada seguía llegando. Más encogimiento de hombros: nadie parecía tomar posesión de su error.Después de estar totalmente exasperado por los encogimientos de hombros y las conversaciones entre los camareros y para evitar estropear aún más nuestras celebraciones de cumpleaños, así como para no molestar a nuestros miembros mayores de la familia, pagué 368. 80 factura y se fue! No volveremos a este restaurante.Para el propietario / gerente: debe capacitar a su personal en atención al cliente, habilidades de comunicación y al menos devolver el 50% de la factura. Iré al restaurante a recoger.Muy infeliz - Kamaljeet.

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KamaljeetJandu . 2019-09-08

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He estado viniendo aquí por años. Me lo he quitado. Me gusta ya que es comida de calidad de restaurante.Pedí fideos crujientes de gambas. Crujiente Por favor, ¿puedo tenerlos crujientes?La comida para llevar era muy cara: más de 20 por tres platos. pero como es la calidad del restaurante no me importó. El camarero dijo que mi factura sería costosa y que podría ahorrar dinero si ordenaba su trato. Le expliqué que sabía lo que hacían bien y que realmente quería estos platos. Me dirigí especialmente a ellos cuando no son mi restaurante localCuando llegué a casa . . .Los fideos eran sólo chow mein. La carne de cerdo era aburrida. Las costillas no eran nada especial.Los llamé. Dijeron que la salsa había suavizado los fideos o que tal vez estaba crujiente por debajo. ¡Dijeron que podía traerlo de vuelta! ! Tenía que conducir hasta allí y no iba a volver a conducir.No puedes enviarles un correo electrónico y cuando llamas no es muy útil.Había esperado la comida y estoySimplemente destripado que podría haber tenido la misma comida por 1/2 del precio.

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splodgew2017 . 2019-09-03

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Seems to have gone down the pan somewhat.Used to have two types of eat as much as you like menu.Now only the expensive one.Chicken wings tasted and looked re fried, pork dumplings took nearly half an hour to arrive and then they were just a smelly type of sausage meat. Staff barely understood English. Very disappointing won't be going there again and I have been going there years.18 pound plus 10 percent service.Cosmos more or less the same price and far far better value.

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Resort714083 . 2019-07-19

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The restaurant was a surprise for me. The food was good and tasty. I enjoyed everything. And the price is good and reasonable

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DianaMT87 . 2019-07-14

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Delicious Dim Sum - Great food & service, street food on a plate, with fresh, good quality products.

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Despina269 . 2019-06-06

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Pedí una comida para llevar que ofrecía 3 platos para 10, las raciones eran geniales y la comida era muy buena.Así que volví, me senté en el restaurante y fui por todo lo que pueda comer porque me pareció que tenía una mejor relación calidad-precio. Las porciones eran pequeñas y la camarera recomendó a mi novio que no pidiera carne de cerdo porque 'muchas personas siempre la dejan en el plato. 'Nos dio una gran porción de arroz para una persona. Me sentí mal perdiéndolo y pedí tenerlo en una caja y se negaron.No creo que 18 por persona entre semana todo lo que pueda comer valga la pena a menos que realmente quiera más de tres platos (que es MUCHA comida). Ordene el 3 por 10 para llevar en su lugar y obtenga porciones decentes.

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alixstaines . 2019-05-22

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As soon as we finished ordering what food deal, they wanted to charge us service charge before we got food or service!?! I have never gone somewhere and they are forcing us to pay service charge before the service I found that weird but at the time I was thinking maybe that’s the new thing. (This is what topped it for me) So because I was thinking I had lack of knowledge of this all I said nicely with a smile was why can’t we pay for service charge after we get the service and he rudely said if you don’t like and don’t want to pay there is the door. I was so shock because nothing was provoked or anything I was just asking a question. I felt so sad because I never thought that was a unfair question and I don’t go restaurants often so that was surprising for me. Unless customer service change I doubt I’ll visit there again.

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Jade T . 2019-05-06

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My husband and I ate here today. Food excellent. Service really good. Friendly staff. Everything was good. The only thing we were not so happy with was young children running all over the restaurant. Will go again but not on a Saturday or school holiday

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kairenhh . 2019-04-13

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Had a booking and waited for 40 mins, the staff were rude. We tried to explain we had a booking and no one listened. Asked four different staff members to explain to them that we had a booking so that we didn’t have to wait in the line, they were all very rude with their responses and when we finally spoke to someone - they were dismissive, rude, and shouting. At the end we just left. Waited 40 mins just for rude staff. Why give someone our money if they’re just going to be rude.

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Anon124 . 2019-03-31

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Very poor customer service, food is horrible. This restaurant needs inspection. Non hygienic. Not for human, not recommended.

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Katswas . 2019-02-16

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Yo y alguien más no reservamos. Hay un pequeño aparcamiento, pero es más probable que tenga que encontrar un espacio en la calle lateral, lo que a veces puede ser difícil de encontrar. Hay dos menús establecidos de todo lo que puedes comer. Uno tiene 16 00 y uno es 20. 00 (creo) pero no vimos mucha diferencia en los dos, así que conseguimos el 16. 00 menú. Sin embargo, las bebidas parecen ser más altas que el promedio.

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Trinidad50 . 2019-02-16

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large and spacious Chinese restaurant in south east London. We went for a family dim sum lunch and the food was very good. The staff were attentive and a a true recommendation, as it became full, about 75% were Chinese from the local area.

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malxmclean . 2018-12-19

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Most of the food was ok but this is a restaurant that still serves shark fin soup. I and most of the party declined it. Totally unacceptable. I won’t be returning.

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Goatmasterfunk . 2018-11-18

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Teníamos una reserva para un grupo de 18. Nos pusieron en mesas separadas y mientras que una mesa se sirvió, la otra fue básicamente ignorada. Al principio era cómico, pero en última instancia, el servicio era inexistente, la actitud del personal y el gerente diabólicos. La comida era normal, algunos estaban fríos y la mayoría de nuestros pedidos no aparecían. Hubo una fiesta de bodas al mismo tiempo y sufrimos sus discursos sobre el orador sobre nuestra mesa, era tan fuerte que no podíamos oírnos. Se le pidió al gerente que apagara nuestro altavoz, lo que parecía estar más allá de sus capacidades. Lo peor para mí fue cuando mi arroz no apareció, cuando le pregunté a la camarera tres veces, básicamente me llamó mentirosa. En este punto, ya habíamos tenido suficiente de su falta total de servicio. Todavía esperaban que pagáramos el precio completo, a pesar de no haber recibido la comida que pedimos, incluso tuvieron la mejilla de agregar cargos de servicio a nuestra factura. Pagamos la factura, pero nos negamos a pagar por el servicio que no estaba allí. Es desorganizado, desordenado, y el personal es grosero, especialmente el gerente. Ciertamente no olvidaremos la fiesta de cumpleaños de nuestro amigo 50, pero lamentablemente por todas las razones equivocadas.

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Avis B . 2018-11-18

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