Bento Oriental Food and Japanese Cuisine in Lewisham - Phone Number, Reservations, Reviews

The staff were really friendly and we really enjoyed the food 🍱. The food was quick and really tasty. We ordered the mix bento and ramen and we bought enjoyed it

Does not cater towards customer needs. Incompetent staff. Would not recommend to others. There are other good Japanese restaurants

Received wrong ordered. I got a duck instead of prawns. Well duck....i would say duck's skin, anyway....called restaurant immediately and asked for manager and been told that he isnt available for customers. Well...furthermore had to send a picture to the guy private phone to prove the order is wrong. At fist he was trying tell me I ordered wrong then i sent him also my order confirmation. All I heard was that he will send me new order. When I asked his name as he was unhelpful, ride and cheeky he answered - its not important you will have your food within 20min Disgusting and disrespectful NEVER AGAIN!

Mi lugar favorito de sushi en el sureste de Londres, arruinado por el nuevo personal, reservamos una mesa para el sábado porque después de una larga espera, el restaurante volvió a abrir al público para cenar, nos mostraron la mesa e incluso antes de sentarnos nos dijeron groseramente que nos hubieran cobrado un 10% de cargo por servicio, como si insinuaran que no podíamos pagar / queríamos pagar. . . Nunca nos pidieron bebidas, en cambio entregaron el menú y nos fuimos por un tiempo, pedimos nuestra comida y todo parecía estar bien. . hasta que después de casi 45 minutos nuestra comida nunca llegó por completo, pregúntale al camarero qué pasó, y luego de tomar nuestra comida ordenada nuevamente, comenzamos a recibir la comida, aunque no la que pedimos anteriormente. . La calidad de los alimentos también se redujo drásticamente. . . El gerente fue muy distante e incluso cuando sirvieron algo en la mesa, no respondieron a nuestro simple agradecimiento. . en este punto comimos lo que recibimos y pedimos la factura. . . se sintió desesperado. . . Todavía pagué el servicio al camarero. . pero definitivamente no volveré pronto. . . MUY TRISTE.

la comida llegaba tarde y sabía mal, se quejó y el pesebre nos dijo que no era su problema

I dont know what has happened to this restaurant but it has deteriorated massively! Sweet and sour chicken was inedible! I couldnt even put my fork into it, the chicken if you can call it that was dry and the batter disgusting. Rice tasted like it had been there all day and just warmed up in the mcrowave and the sweet n sour chicken balls werent cooked all the way through!! I used to eat from here all the time so much so the restaurant know my address and phone number, but when i asked for a refund the guy said no! I asked if he could send a drink as a good will gesture, again was told no. NEVER AGAIN!!! DO NOT BUY FROM HERE! Go grab a ready meal instead!

I went in and ordered prawn balls and waited 5min then I got home to bite in a chicken ball I was so upset and angry I am a vegetarian and do not eat meat I called up Bento spoke to a man that did not care and said nothing that is what I ordered I told him I do not eat meat and he said that’s not he’s problem never will I eat that bento again before anyone orders please check your food first it is terrible to receive chicken and I only eat fish no meat

I’m truly not recommending this restaurant. We were extremely disappointed with the service received when we had gone to buffet at your restaurant on 8.03.20. Firstly, the staff was impolite. They had a problem with the finding menu of buffet and they made us very uncomfortable about that. Then one of our ordered dish was incorrect and we got something else but we were fine with that, sometimes happen, right ? until we found in our Miso soup a big piece of plastic bag!!!!!!! and the waiter was trying to convince us that was not plastic at all. That was so disgusting. I still can not wipe away my memories about that. We didn’t even hear apologise. After that we got only 20% off discount which is unbelievable. We did mistake to not ask for a manager and not making drama but you already ruined up our afternoon. We definitely will not come back!

They never delivered. Strung me along for 2 hours saying food was coming. Then said it was my fault for having hard to find house / not at home / (didn’t answer phone) and wont refund. I sat next to front door, phone in hand, and CCTV to prove they never came. The day before, day of, and day after i ordered food from other restaurants nearby with no issue at all. Just Bento can’t deliver, and then blame their customers. ORDER FROM SOMEONE TRUSTWORTHY.

Avoid! We ordered food, paid online and it never arrived!!!! They refused to give us money back despite us having cctv footage of my husband waiting for it outside our house!

Another thrifty stop off on the Lewisham after-bowl culinary tour. Decent enough noodles and plenty of choice from a large menu. Staff always efficient and helpful.

Went for the eat as much as you want sushi. Made to order. Acceptable quality and inexpensive. £12.00 per head less 20% on a wekday. Alas - no wine or beer. So, we had green tea. Well worth it if you are in the area, want a truckload of shuchi and are prepared to drink green tea!

Amazing as always:) I ordered from deliveroo love the salmon and wonton soup! I order from you again

Ordered from here for the first time a week ago and delivery was really fast which was great. However the chicken in my ramen was pink in the middle and grey on the outside it looked like pork. Also had a really strange smell to it, completely disgusting. I called up and explained and was told to send an email with a picture of the chicken, which I did immediately. Now still a week later I haven’t heard anything back. Terrible customer service and such a waste of money.

Bento is a bit of a bargain really - the inexpensive all you can eat buffet includes all your favourite sushi and sashimi dishes, and it just keeps coming...!

I will NEVER try to order from here again. We are long-standing customers but the rudeness and lack of cooperation we encountered tonight over the telephone when trying to order a delivery was completely unacceptable. We tried to order online but the system was down...

Ordered via the just eat app, delivery time was quoted as 40 minutes, once the order was placed and paid for the delivery time was change to an hour and 10 minutes. Having tried to contact the restaurant for 20 minutes,I finally got through on...

The boxes are cute, the food is delicious, the delivery time is understandable due to the good food. 10/10 would eat again

We never had a bad experience with Bento and their staff are always friendly and extremely helpful, It seems they have a unfortunately internet trolls, trying to tarnish the Bento name. My advice is to check this place out and see for yourself and not...

AVOID THIS RESTAURANT. My order was late and when I called the restaurant, it took over 50 attempts to get through!! When I finally got through, the operator was extremely rude! Said that my food left 20 minutes ago and could t say when it...

Food was over twenty minutes late, only to find a pube in my rice. Called the restaurant and no one really cared, manager tries to send out a new one and I don't want it obviously. Delivery service refunds is after we send them pics...

We got a 20 percent discount it came to £39 for two persons for the all you can eat buffet. You complete the form and select up to 8 dishes then you can repeat as many times as you like. Extensive menu (see photos of...

food to good appearance but half an hour after leaving the restaurant my wife and I were sick ... I noticed something strange in the taste of tuna rolled but unfortunately both I and my wife had already eaten one each .... so not recommended

First ever order from Bento and using Deliveroo for first time, too. A total shambles. Cold food 1 hour and 30 minutes later. We live 10 minutes away. Wasted time and money calling Bento who blamed Deliveroo. Awful unconcerned customer service. Asked for a full...

The waiters looked and acted as if we had just come round their house uninvited and started demanding dinner. They even made sarcastic remarks when I asked if the dim sum came with sauce. The rice was hideous- how hard is it to make RICE...

I’ve lived in this area for many years. Closer to catford tbf but on the odd occasion I venture out to Lewisham and this place was my go to place Japanese wise. Cheap n and great quality. However....not been here for a while. Ordered the...

Good food and value but the staff sadly have as much warmth as a brick. Cold, functional, and totally lacking any engagement with the diners. Maybe it's me?!!

Bento has been a regular haunt of hours in recent years. Food is tasty with quality ingredients and meal good value. However I have a few niggles. Bringing very dish at once to the table is off putting. No effort to segregate starters and main....

Me and my partner come here as often as we can. The staff are friendly, and the food is always fresh and delicious. Highly Recommend!

Went out with the girls, never been. The food is incredibly fresh and tasty, they have a good choice. They catered for my friend's special dietary request with no problem. They served quickly and were very attentive, but not too attentive. Prices were also very...

Bento is a hidden gem within South London! I love this place so much that I took my partner here on our anivesary instead of going into central London like many previous years. Staff are super friendly and attend to your every need. The manager...

Local Chinese joint serving a greatest hits of Oriental cuisines. It ain't a pretty restaurant, and the service is patchy but the food is good. I particularly enjoy their chicken katsu, butterfly king prawns in breadcrumbs and Singapore vermicelli.

As a vegetarian, I was pleased to see vegetable wontons on the menu which I ordered. After taking a bite into one of the wontons, I noticed the texture was somewhat chewy; similar to that of chicken. As I checked the inside of the wonton,...

I have ordered through Deliveroo a few times and every time the food has been fresh and delicious, with quick delivery times. Last order got a bit messed up but the restaurant kindly re-delivered very quickly, all good and happy! Definitely recommend.

Went for sushi buffet. Carefully read the website beforehand for price, times, what's included/how it works etc. Waitress gave me regular menu. I asked for buffet menu and was told that it's a minimum of two people and that I could pay double if I...

Waited for 3 hours for delivery, no apology or explanation from the restaurant, charged me full price (over £40). Food is not bad, but the service is TERRIBLE!

Im currently pregnant and due any day now and thought despite the reviews on the delivery i would give Bento a go, however much to my surprise after waiting nearly 2 hours my food has still not arrived despite calling them throughout they said the...

Incomplete order delivered and it took them another 40 minutes to deliver the rest of it by which time it was cold. Won't be using again!

Me and my brother ordered delivery the delivery time was about 70 minutes when the food arrived the driver wasn’t really interested just seemed eager to drive off the sweet and sour chicken was nice but tasted like it was covered in flour or something...

I have had takeouts from this restaurant on a few occasions now. Each time the food has been really good. The steam buns are delicious. Little pricey so don’t go there as often as I’d like to.

My husband and I stumbled upon this place today, with a craving for some good quality, reasonably priced sushi. We were not disappointed. Our waitress, Caroline was absolutely lovely. She was very professional, friendly and a pleasure to be served by. We were so impressed...

Decent freshly made sushi/sashimi/hosomaki & hot food (gyoza, kara-age), service with a smile and good value.

This isn't a wholly negative take on Bento, I just want to make that clear, but rarely have i been presented with such a selection of pre formed food in my entire life- and that includes a belarussian pizza with ice crystals in its centre...

Took my mum here for mother's Day lunch. Very generous portions, tasty food and great service. Would recommend.

Now I rate Bento ordinarily, good food and good value but this evening it fell far short of expectation. The first food ordered didn't arrive for 45 minutes from arrival and when it did it was hot food on cold plates, causing the food to...

I was with my fiance , she like it very much good service, quick and very polity. Definitely we Will come back.

Food is nice , but the guy answer the phone one was so rude . I live them area won’t change the delivery fee normally but when I check out ask me pay £15 delivery fee , when I told him , he said is...

Went to Bento with the extended family for a Birthday celebration. They were very accommodating providing fast and efficient service. The sushi buffet was value for money especially as it was made to order from fresh. I would definitely go again and highly recommend to...

We booked and ate on a Friday evening. There weren't many people there so they weren't busy. The waitress was in a super rush and when we said we needed more time to choose insisted that we order drinks. My bottled beer was a glass...

This place is a good find. Went first time three weeks ago. Been back twice since (30 miles and worth it!). Good value for money, quality chinese food and sushi. Staff polite and organised. Highly recommend it!!!!

We are lucky enough to live just behind this restaurant. Tasty food from a varied menu. Very fresh and cute inside with attentive service. Excellent value !

My boyfriend and I had some food delivered by Uber Eats from Bento. It could have been a bit hotter when it arrived but to be honest as it was all gorgeous, I didn't mind. Stand out dishes for me would be the chicken teriyaki...

Great food. Did the all you an eat buffet £17.99pp really good. Lovely staff and fun to eat there. 4 drinks 2 buffets £49. Not bad!!! Really good find. Would've walked past restaurant based On location and the shop front.

They don't understand when you say you can't have eggs, they seam to ignore you, but what if you're intolerant??.. I've eaten in better chinese restaurants, honestly..

Had the Bento Boxes and some extra Dim Sum. Food was exceptional only issue was not being able to choose a soup off the main menu and pay the extra but understand it's a policy. Ella our waitress was brilliant and really looked after us....

I was there for a friend's birthday celebration on a Sunday evening. First problem, parking, as it is located on a busy high street, though there are some limited off peak red route parking spaces. No easy to park nearby, as there are CPZ area...

Buffet is priced at 17.99 now. Though they have a good selection, I don't like that they use salad cream instead of Japanese Mayo on the sushi, gives it a weird taste. The service is ok. Was a group of us and we didn't need...

Terrible terrible terrible ordered food for delivery. Driver called directed him to my home he hung up twice and took order back call to complain was met with come pick it up. Avoid terrible treatment. Ps delivered several times before.

The restaurant is very warm and the staff is friendly. The food is fresh and the menu is full of intresting things! I recommend "All you can eat Sushi" The Sushi is delicious but the waiting time between dishes was too long.. 20 to 30...

Popped in for a take out meal , ordered there £9.99 bento box , you save ten percent if you take away You get to choose one soup from choice of three , one rice or noodle from choice of three and three choice from...

Because Bento took over our favourite noodle house so out of revenge we resisted giving it a chance for the last couple of years. Finally we came around and decided to give it a visit. We were pleasantly surprised by the food. everything we ordered...

The exterior looks a bit dodgy but the food is really good and priced very reasonably. They do a good selection of hot and cold Japanese and it is as good as most of the Japanese you will find in London.

We often go here for sushi or order bento boxes to be delivered. Generally a good place and the staff are friendly. Unfortunately, the last time I went there was a strange smell - a mixture of bad food and tobacco smoke. We ordered the...

Solid standard sushi. Salmon is best. Try the Hamachi Chili Maki. Bento boxes are solid. No wait. Open from noon to 11pm. Chinese and Japanese food.

It was relatively busy for early on a Tuesday night, we were seated immediately by a friendly waiter and drinks were fetched quickly enough. Ordered both the Sushi from the Sushi A La Carte menu and normal Bento boxes and they certainly did not disappoint....

Great choice to order from and the food was prepared brilliantly! The tempura was the best I've had so far. Really nice and welcoming staff.

Have been here many times over the years when it was just a noodle house and have always enjoyed it. The new concept is fantastic value with good food.. Would highly recommend..

I knew this place when it was just a chinese restaurant. The new japanese/chinese concept is great. Prices aren't high at all & the portions are big. Highly recommended.

Randomly went here as we went to go to Rox Burgers accross the street which is rated really high on trip adviser (c.45 May 16) but its only tiny and was full so crossed the road and went here and was not disappointed. I've travelled...

We are lovers of Japanese food, especially sashimi, sushi and noodle dishes. We have visited a number of Japanese buffets in London but this is the best in terms of value and quality. We were delighted with the concept and variety of dishes available. Some...

The buffet here is wonderful - there are similar places I've tried in the area but this is without doubt the best value for money, with excellent service and great presentation. They have a huge range of food available for only £14.99 for adults -...

We visited with a family of 2 adults and 2 children and enjoyed the food. We ordered quite a range as we selected to have the all you can eat buffet. We managed to try quite a few dishes with the only issue that there...

This is a sushi buffet type restaurant and they charge £14.99pp. I was a bit sceptical at first because there was a lot of us however a friend recommended this restaurant and spoke highly of it. In the end I took the plunge and in...

I've been in so many place to eat ramen.and I can say that this one was the worse ,no tasty, tempura was not cook properly. Hope other dishes are better.

If I could give them more stars I would. They're small tapas style Japanese dishes from the Buffet menu are so well prepared and they are freshly made to order. super value £14.99 for this huge selection. not to be missed.

my new go to place!! Be prepared. It is. an awesome experience! Japanese Sushi Buffet only £14.99. try the Mixed salad with tomato dressing and the Dragon roll !!!.. mouth watering !