New Hong Kong in Swansea

Visited with my son for a quick bite....not a good experience! Asked for a BLT and was made a ham and cheese sub, then had to argue to yet the tomato and lettuce. Asked for a meal deal at the till which apparently did not compute and then got attitude for asking for a drink when I should have said before....last time I checked a meal deal included a drink Plus even though it was very quiet all the tables were covered in crumbs....not very welcoming

as i have visited this place a few years back, a lot has changed and by my surprised the store looks cleaner, the staff looking more friendly and helpful specially the girl named "MARY" who served and made our drinks to the highest quality!her customer service is just amazing that will make you come back and settle your morning coffees only at her store.i've always had same coffee (caramel macchiato) every time at starbucks, but this time is somewhat way different, it's like a picture on an actual cup. and her friendliness is on another level!you can feel sincerity of her listening to you and having a nice conversation about your day while waiting for my coffee. Hope that starbucks will get more people like her. She's a calming vibe to everyone.

Booked a table for our anniversary 25th August, when we turned up we were told “the kitchen is closed today”. Wouldn’t visit again, ruined our day.