Based on 51 opinions finded in 1 websites
Opinions
Just had battered sausage just found a bit of plastic in there. I bought 2 now I have to chuck them out not risking any more plastic in there.
ShadowGaming . 2024-11-02
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I ordered from here a few weeks back and I remember it well. I went to pick up my order and everything was correct, however I noticed that they use the same deep fat fryer for Chinese food items as they do for fish from their fish and chips offerings. I'm absolutely not a fan of that! Everything we ordered, because it was all deep fat fried in some capacity, tasted faintly of fish. If it wasn't for this, it would have been much better. Service was good and quick, and the food that we ordered that didn't come out of that fryer was good.
Dean Cleaver . 2024-11-01
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Ordered food tonight and was told it would take half hour to arrive. Hour goes by... I ring them to ask where our food was
Stiven Kanningem . 2024-01-10
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WELL DONE...THIS SHOP HAVE CHANGE PPL?
Y.C YEW . 2022-09-26
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Absolutely horrendous Chinese so salty and tasteless that’s all I can taste is the msg and after 3 wrong pickups the owner didn’t even apologise horrendous customer service and with out a shadow of doubt the worst Chinese I’ve had in my life
trystan lewis . 2022-08-29
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Absolutely terrible. will never buy from here again. crispy beef discusting, Couldn't even attempt to eat it. Waste of money... poor food.
Stephanie Davies . 2021-08-08
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Just had chicken curry and boild rice, best I have tasted, the delivery man was very nice and polite, girl on phone to take my order was very nice to, I will be having more thank you new city x
Mary Williams . 2021-07-05
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Pathetic! Second week running, called for delivery at 19:30, no more orders being taken, “if you want a meal, ring up at 5 o’clock “ Shocking service!!!
Ross John . 2021-05-22
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Ordered food tonight and was told it would take half hour to arrive. Hour goes by... I ring them to ask where our food was. Lady on the phone told me it was currently being wrapped and would be with us in 5 minutes. Half hour after that .....still waiting. Ended up ringing to cancel and asked for a refund which was given but no apology or explanation. Not reliable unfortanally.
Hannah Coles . 2020-09-12
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Used to be very good food here but now seems to be going downhill a bit curry is too sweet
Richard Trezise . 2020-09-09
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The fish and batter are excellent as is the carton of curry sauce. The chips are ok but go hard as they cool down. Otherwise all good.
Hazel Jones . 2019-06-28
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Excellent food and reasonably priced 🖒
Nathan Jones . 2018-12-03
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These guys are on the up and up. Used to be a 2 star joint but now we are looking closer to 4 #commitedtoimprovement
Curtis Mowbray-Merredith . 2018-10-19
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Had meal from New City was very nice
Ann Hicks . 2018-10-16
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Used to order regularly until it took 2 hours for food to be delivered and the girl working there was very rude. Will never or have never order again from there
Rachel Jones . 2018-01-31
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The food was foul I put it in the bin
rhian thomas . 2017-06-06
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Not very happy when ordering Chinese from new city as was told it would take 45 minutes to deliver to my address yet was waiting near enough an hour not very professional on the phone to find out where the delivery is and then when about to eat it it was cold
Ethan Allsop . 2017-04-12
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2nd Nicest chines in maesteg but got the nicest fish in wales and highly recomended
David Bates . 2014-06-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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5 Opinions
Despite being super busy at lunch time, the staff were calm, efficient and organised. They never appeared harassed or rushed and they had very good staffing levels so that no customer waited beyond 3 minutes whether it was for their sandwich to be heated up or for their coffee. They had clear signage reporting that cold drinks were not available because of a faulty freezer so that no one wasted their time queuing only to be told that something was not available.. I was well impressed by the management of the store who understood thier customer base and peak times and matched staffing levels accordingly.
437 Opinions