Based on 49 opinions finded in 1 websites
Opinions
Ordered food tonight and was told it would take half hour to arrive. Hour goes by... I ring them to ask where our food was
Stiven Kanningem . 2024-01-10
MORE AT Google
WELL DONE...THIS SHOP HAVE CHANGE PPL?
Y.C YEW . 2022-09-26
MORE AT Google
Absolutely horrendous Chinese so salty and tasteless that’s all I can taste is the msg and after 3 wrong pickups the owner didn’t even apologise horrendous customer service and with out a shadow of doubt the worst Chinese I’ve had in my life
trystan lewis . 2022-08-29
MORE AT Google
Absolutely terrible. will never buy from here again. crispy beef discusting, Couldn't even attempt to eat it. Waste of money... poor food.
Stephanie Davies . 2021-08-08
MORE AT Google
Just had chicken curry and boild rice, best I have tasted, the delivery man was very nice and polite, girl on phone to take my order was very nice to, I will be having more thank you new city x
Mary Williams . 2021-07-05
MORE AT Google
Pathetic! Second week running, called for delivery at 19:30, no more orders being taken, “if you want a meal, ring up at 5 o’clock “ Shocking service!!!
Ross John . 2021-05-22
MORE AT Google
Ordered food tonight and was told it would take half hour to arrive. Hour goes by... I ring them to ask where our food was. Lady on the phone told me it was currently being wrapped and would be with us in 5 minutes. Half hour after that .....still waiting. Ended up ringing to cancel and asked for a refund which was given but no apology or explanation. Not reliable unfortanally.
Hannah Coles . 2020-09-12
MORE AT Google
Used to be very good food here but now seems to be going downhill a bit curry is too sweet
Richard Trezise . 2020-09-09
MORE AT Google
The fish and batter are excellent as is the carton of curry sauce. The chips are ok but go hard as they cool down. Otherwise all good.
Hazel Jones . 2019-06-28
MORE AT Google
Excellent food and reasonably priced 🖒
Nathan Jones . 2018-12-03
MORE AT Google
These guys are on the up and up. Used to be a 2 star joint but now we are looking closer to 4 #commitedtoimprovement
Curtis Mowbray-Merredith . 2018-10-19
MORE AT Google
Had meal from New City was very nice
Ann Hicks . 2018-10-16
MORE AT Google
Used to order regularly until it took 2 hours for food to be delivered and the girl working there was very rude. Will never or have never order again from there
Rachel Jones . 2018-01-31
MORE AT Google
The food was foul I put it in the bin
rhian thomas . 2017-06-06
MORE AT Google
Not very happy when ordering Chinese from new city as was told it would take 45 minutes to deliver to my address yet was waiting near enough an hour not very professional on the phone to find out where the delivery is and then when about to eat it it was cold
Ethan Allsop . 2017-04-12
MORE AT Google
2nd Nicest chines in maesteg but got the nicest fish in wales and highly recomended
David Bates . 2014-06-07
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South Wales
436 Opinions
5 Opinions
Despite being super busy at lunch time, the staff were calm, efficient and organised. They never appeared harassed or rushed and they had very good staffing levels so that no customer waited beyond 3 minutes whether it was for their sandwich to be heated up or for their coffee. They had clear signage reporting that cold drinks were not available because of a faulty freezer so that no one wasted their time queuing only to be told that something was not available.. I was well impressed by the management of the store who understood thier customer base and peak times and matched staffing levels accordingly.
286 Opinions
Unfortunately despite the new owners being nice I can't write a good review for this place. I ordered a large chips cheese and gravey this evening but the quality was awful. The chips barely half filled the container, there was basically no cheese and the gravey was like water. The portions have quite literally halved from the previous owners and some of the chips were still solid to. Wish I could of wrote a better review, but I cannot recommend this place as of now.