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4.5

Based on 11 opinions finded in 1 websites

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Nº 92 in 380 in Caerphilly

Nº 1 of 16 Chinese in Caerphilly

Score
OpinionsNoteTripAdvisor114.5

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Always great quality food, piping hot and tasty and the staff a friendly. Crispy chilliy beef is to die for!

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Dawne R . 2022-06-29

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We moved to the area two years ago, and since then have been trying to find a decent Chinese takeaway. Having found one we really liked, it was soon taken over by new owners, and recently closed permanently which was a bit of a shock. Having tried three or four different places since, based solely on their reviews and finding them quite disgusting to be frank, we were slightly reluctant to try New City. We ordered a delivery tonight for the first time, and we were absolutely thrilled. The food arrived promptly, was hot to eat, and tasted delicious! We have made a note of the number to ensure we call New City the next time we fancy a Chinese!! Hopefully it will taste just as good the next time! (If I had to make one comment it would be that they only accepted cash. Not entirely sure why as it’s very easy on most till systems to take card payments over the phone. Would be delighted if this could happen going forward).

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Chess . 2019-05-03

MORE AT TripAdvisor

Outstanding. Delicious food, arrived on time and hot, lovely delivery driver. Couldn't fault it. Very happy

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Sassysammy1 . 2019-04-14

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Been using for at least 18 months but tonight was horrible, appetisers were over cooked, main meals were luke warm, duck was awful with snotty skin rice was poor quality

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Lyn G . 2019-02-24

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Order food from here on a Tuesday night for family we use this place a fair bit as a treat as food quality is always good! On this occasion ordered for delivery so we could enjoy a nice class of wine/ bottle of beer with parents was told order was £32 and would be 45 minuets not to bad. 25 minuets later food here great! So opened the box only to find the order was wrong not a big issues thought give them a ring they would rectify it no issues! No I was wrong! The way I was spoken to on the phone was a joke they basically told me it’s tough u got what u got and that’s it! I have asked to speak with manager no one available but stated would ring tomorrow I would guess that the phone call will never happen! I am completely amazed at the service and disgusted that they didn’t even offer to rectify the issue! Never mind I hope I’m the only person who experienced this and no one else has the same issue I know it’s not the end of the world but it is some what annoying! Thanks

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Rosst09 . 2018-08-14

MORE AT TripAdvisor

We have been using this takeaway for over 5 years, we don’t order Chinese food from anywhere else anymore, anywhere local doesn’t compare and when we are away we are just left disappointed. The food is fresh, plentiful and well presented, the smells and flavours deliver. Beautiful starters, class main meals and great sides. Chinese food just as you’d hoped it’d be. Stunning

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Stevesarahparry . 2018-01-13

MORE AT TripAdvisor

Always a belter of a meal from New City Been ordering from here for over 6 years now and never had an average meal Great menu with plenty of choice Fresh tasty food that looks delicious

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Stevesarahparry . 2017-09-30

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Ordered a meal for the family, every meal was beautiful, fresh, tasty, good portions and a vast menu choice, thanks for another great meal, delivery was quick also

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Stevesarahparry . 2016-01-02

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We had our first take away frm new city on 6th Oct was ok. The appetizers for 2 are great especially the won- tons. The free spring rolls were a bit soggy an not crisp like they should b. I had king prawn in hoi sin sauce but found the prawns a bit over cooked. Other than that was a good meal.

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welshprincesslb09 . 2015-10-08

MORE AT TripAdvisor

This is one of the best Chinese takeaways locally. For New Year, we ordered the set meal for ten. I normally hate black bean sauce, but they obviously worked some magic, because it was delicious. Every part of the meal was great. We have returned for takeaways many times since, with no lessening of the quality. The place looks nice and clean, and staff were helpful. Would highly recommend

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Sue4d . 2015-04-21

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This is a takeaway not a sit down restaurant. Having ordered the "party meal" for a group of friends and family for our New Years eve celebrations, we were overwhelmed by how good this meal was. We ordered at 6pm for collection at 7:30, the party meal serves 10 people and at this point was £85 for £100 value of food. We didn't expect great things as we knew they would be busy and we don't have many "good" Chinese takeaways around here. They were just completing our order as we arrived to collect it, so it was piping hot, every dish within the meal was outstanding, and there was plenty to go around. (There were twelve of us), can honestly say if their meals are always this good, they will certainly have a new set of loyal customers here! Can't wait to invite some people around to order this again

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Sue4d . 2015-01-01

MORE AT TripAdvisor

Have ordered takeaway from here on several occasions and not been disappointed. Usually order from the set menu. Set menu B - two persons £20 - is very good value and probably would be enough for three people! Delivery has mostly been on schedule - only let down once! Only gripe is that the "free spring rolls" are usually a bit soggy But don't let that put you off!

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minthepup666 . 2013-11-13

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