Based on 11 opinions finded in 1 websites
Based on 11 opinions finded in 1 websites
Nº 92 in 380 in Caerphilly
Nº 1 of 16 Chinese in Caerphilly
Opinions
Always great quality food, piping hot and tasty and the staff a friendly. Crispy chilliy beef is to die for!
Dawne R . 2022-06-29
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We moved to the area two years ago, and since then have been trying to find a decent Chinese takeaway. Having found one we really liked, it was soon taken over by new owners, and recently closed permanently which was a bit of a shock. Having tried three or four different places since, based solely on their reviews and finding them quite disgusting to be frank, we were slightly reluctant to try New City. We ordered a delivery tonight for the first time, and we were absolutely thrilled. The food arrived promptly, was hot to eat, and tasted delicious! We have made a note of the number to ensure we call New City the next time we fancy a Chinese!! Hopefully it will taste just as good the next time! (If I had to make one comment it would be that they only accepted cash. Not entirely sure why as it’s very easy on most till systems to take card payments over the phone. Would be delighted if this could happen going forward).
Chess . 2019-05-03
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Outstanding. Delicious food, arrived on time and hot, lovely delivery driver. Couldn't fault it. Very happy
Sassysammy1 . 2019-04-14
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Been using for at least 18 months but tonight was horrible, appetisers were over cooked, main meals were luke warm, duck was awful with snotty skin rice was poor quality
Lyn G . 2019-02-24
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Order food from here on a Tuesday night for family we use this place a fair bit as a treat as food quality is always good! On this occasion ordered for delivery so we could enjoy a nice class of wine/ bottle of beer with parents was told order was £32 and would be 45 minuets not to bad. 25 minuets later food here great! So opened the box only to find the order was wrong not a big issues thought give them a ring they would rectify it no issues! No I was wrong! The way I was spoken to on the phone was a joke they basically told me it’s tough u got what u got and that’s it! I have asked to speak with manager no one available but stated would ring tomorrow I would guess that the phone call will never happen! I am completely amazed at the service and disgusted that they didn’t even offer to rectify the issue! Never mind I hope I’m the only person who experienced this and no one else has the same issue I know it’s not the end of the world but it is some what annoying! Thanks
Rosst09 . 2018-08-14
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We have been using this takeaway for over 5 years, we don’t order Chinese food from anywhere else anymore, anywhere local doesn’t compare and when we are away we are just left disappointed. The food is fresh, plentiful and well presented, the smells and flavours deliver. Beautiful starters, class main meals and great sides. Chinese food just as you’d hoped it’d be. Stunning
Stevesarahparry . 2018-01-13
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Always a belter of a meal from New City Been ordering from here for over 6 years now and never had an average meal Great menu with plenty of choice Fresh tasty food that looks delicious
Stevesarahparry . 2017-09-30
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Ordered a meal for the family, every meal was beautiful, fresh, tasty, good portions and a vast menu choice, thanks for another great meal, delivery was quick also
Stevesarahparry . 2016-01-02
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We had our first take away frm new city on 6th Oct was ok. The appetizers for 2 are great especially the won- tons. The free spring rolls were a bit soggy an not crisp like they should b. I had king prawn in hoi sin sauce but found the prawns a bit over cooked. Other than that was a good meal.
welshprincesslb09 . 2015-10-08
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This is one of the best Chinese takeaways locally. For New Year, we ordered the set meal for ten. I normally hate black bean sauce, but they obviously worked some magic, because it was delicious. Every part of the meal was great. We have returned for takeaways many times since, with no lessening of the quality. The place looks nice and clean, and staff were helpful. Would highly recommend
Sue4d . 2015-04-21
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This is a takeaway not a sit down restaurant. Having ordered the "party meal" for a group of friends and family for our New Years eve celebrations, we were overwhelmed by how good this meal was. We ordered at 6pm for collection at 7:30, the party meal serves 10 people and at this point was £85 for £100 value of food. We didn't expect great things as we knew they would be busy and we don't have many "good" Chinese takeaways around here. They were just completing our order as we arrived to collect it, so it was piping hot, every dish within the meal was outstanding, and there was plenty to go around. (There were twelve of us), can honestly say if their meals are always this good, they will certainly have a new set of loyal customers here! Can't wait to invite some people around to order this again
Sue4d . 2015-01-01
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Have ordered takeaway from here on several occasions and not been disappointed. Usually order from the set menu. Set menu B - two persons £20 - is very good value and probably would be enough for three people! Delivery has mostly been on schedule - only let down once! Only gripe is that the "free spring rolls" are usually a bit soggy But don't let that put you off!
minthepup666 . 2013-11-13
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105 Opinions
Had a great meal from here from a collection. The spicy Singapore fried rice is amazing! Put my order in. Was told 20 mins and was exactly that. When they put spicy next to the menu options they mean it so don’t order spicy unless you like it. Fresh tasting food that’s perfect for collecting and reasonably priced too.
95 Opinions
5 on the "score on the door". Very reasonable price for lovely Chinese meal. Polite and pleasant staff. Difficult to find a parking space-but not the fault of the business.
171 Opinions
My regular for a long long time,, usually love the food, but friday 13th September 2024, phoned up as usual for an order special fried rice etc, and the special fried rice came with TWO large black hairs, as now put me off these completely, they could do with wearing a hairnet.
212 Opinions
Ordered through just eat food was cold and was given sweet and sour with our ribs and we asked for bbq sauce. Mrs poured it all over her food and she don’t like sweet and sour sauce. She left 70% of her meal. In fairness this is the first bad meal we’ve had but for £43 I had to leave a bad review sorry…