Based on 95 opinions finded in 2 websites
Based on 95 opinions finded in 2 websites
Nº 238 in 380 in Caerphilly
Nº 4 of 16 Chinese in Caerphilly
Opinions
5 on the "score on the door". Very reasonable price for lovely Chinese meal. Polite and pleasant staff. Difficult to find a parking space-but not the fault of the business.
Gwyneth S . 2024-09-22
MORE AT TripAdvisor
First time to use new rainbow Everything spot on will be returning
Keith Toy . 2024-07-14
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Picked up a takeaway tonight, on arrival home to eat the meal, two portions of the order were not edible. A Phone call was made and a complaint was put forward . The Rainbow then went above and beyond to sort this out with haste of which on delivery was then of an excellent standard. I would like to thank them for sorting out this matter promptly and will return to order again from the Rainbow.⭐
Neil Davies . 2024-06-12
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Ordered food at 20:48, it arrived promptly at 21:10! Ordered 3 tray meals and they’re all stunning, arrived hot and flavourful!
Abbey Gingell . 2024-05-26
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Lovely food have been using new rainbow for two years and the staff are lovely
Natalie Taylor . 2024-05-06
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Called just now to order Salt and Chilli chicken balls off their paper menu as a proper portion so i can order a full portion of chips to go with it but was told they only sell them as a portion of 5 with chips which is a completely different item on their menu. The lady serving couldn't even honour the order as advertised on their paper menu. Will not be ordering from here again.
HOLDMYBEERS . 2024-02-11
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Absolutely amazing service , the young lady with glasses was an absolute Angel . Allowed us to leave to take money out and also brung the food out to the car for us . Absolutely recommend to everyone , such fast service and great food
lily j . 2024-02-02
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Great Chinese and good prices. Fast delivery. Best part is you can order direct through them and dont have to use the stupid apps.
R T . 2024-01-12
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The food is great and the staff are always very friendly!
Daniel Mitchell . 2023-12-18
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Tried calling loads of times Never awnserd STUPID PHONE SERVICE
James Richards . 2023-12-18
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Excellent been using the rainbow for years, food is always good
Richard Parry . 2023-10-31
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Had a Singapore noodles absolutely gorgeous. Best I have ever had first time using the Chinese will definitely be going back
GAVIN CRITTEN . 2023-09-20
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We’ve recently discovered New Rainbow. Beautiful food, fresh and piping hot, so much so, we’ve actually ordered twice this week 🙈😂 Clean and tidy inside. Fantastic customer service, friendly, competent staff who go above and beyond. Definitely going to be “our” Chinese from now on! Thank you! ☺️
Kimberley Alderton Cutler . 2023-07-28
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Ordered food waited the one hour for delivery, no sign , called , to be told the order had not gone thro, even though it was on the order history ,
666666666666666 66666666666666 . 2023-03-04
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We oredered from here last night just simple dishes which were 2 x meals for 1 we rung up after an hour of waiting to be told its on its way with the driver. 40 minutes later the food turned up so thats 1hr40mins wait for food, told by the driver he had not long left the shop so lied to on the phone absolutely disgusting service although cant knock the food itself, we rung to make a complaint and was told by the man on the phone we could not complain to him as he was just the cleaner (really) As i said the food was still just warm but the delivery and lies are not what i expected will definately not be ordering a delivery from here again , very unimpressed !!!!
John Cooper . 2022-09-27
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Have ordered half a dozen times over last few months and their food has never failed to impress - my go to Chinese take out now 👍🏻😀
Andrew Morse . 2022-07-23
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My absolute ride or die, I have been ordering from this Chinese since I was a child and it has always been amazing every time! The absolute best!
grace mansfield . 2022-07-03
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Whoever is in the kitchen needs to send out cooked chips instead of ones that are still hard in the center.
helen f . 2022-01-20
MORE AT TripAdvisor
Had a big meal and everything was lovely. Crispy duck was very nice
Craig . 2021-12-21
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The service was excellent, the food was delicious, the delivery was quick and hot
ya ya . 2021-11-14
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Just had a meal and it was lovely, best Chinese Take out I’ve had in a very long time, staff were polite and friendly (including the delivery driver) wait times were spot on and it came when advised, food came piping hot, clearly made fresh, not greasy which I find is usually an issue when ordering Chinese food but not here, can’t recommend enough, thank you for the amazing meal!
Ashleigh B . 2021-04-24
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Always enjoyed the food from here but the last couple of times it's been way too salty and not enjoyable at all. Won't be using you in the future sorry 😞
Hazel Evans . 2021-04-18
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Yr went there last nite first impressions not bad but could do better
Julian Hucker . 2021-02-18
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Absolutely disgusting will never order from this place again just phoned to order food for my sons baby and got screamed at by the owner as they reason I was pranking them how disgusting
Stephen Stevens . 2020-12-28
MORE AT Google
Beautiful. Fast service great tasting always hot and delicious 😋
Abigail brock . 2020-12-14
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The best chinese take away in the area by far. Superb food each and every time, really friendly staff and a lovely waiting area. very clean, It has a 5 star health rating, and I cannot recommend this place highly enough. Excellent!!!
David Richards . 2020-10-02
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Just had a meal lovely food defo ordering again
Rebecca Purcell . 2020-05-08
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Lovely meal with great staff.. 😁
Liz Hellier . 2020-01-27
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Awful, tasteless, bad attitude when I rang to complain that it was not nice. Please do not make the mistake of trying them as we did. Tried once, never again.
Richard H . 2020-01-09
MORE AT TripAdvisor
Order egg fried rice. Wasn’t delivered, they delivered chicken fried rice. My partner doesn’t like peas. She refused to deliver the correct order, he attitude stinks. “You telling me you don’t eat meat innit, you also ordered chicken balls”. Not the point I expect the order correct, if we order egg fried rice, we expect it. Avoid at all costs, very rude and abrupt woman.
Gareth G . 2019-12-28
MORE AT TripAdvisor
Always lovely food, great customer service, wouldnt go anywhere else 👌
Jessica Jones . 2019-10-03
MORE AT Google
Very fast delivery but food is tastless n over cooked, wont be ordering again .
th playz . 2019-05-11
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Recently new to the area and some locals recommended New Rainbow. This takeaway did not disappoint. Great food, very good value for money and friendly staff. Will definitely be ordering again.
Hannah S . 2019-04-27
MORE AT TripAdvisor
Really enjoyed the meal we had . Quick service and not expensive . Will def use again
iLuxzii- . 2019-03-29
MORE AT Google
Spare ribs chips and curry. Bloody lovely. Love the Chineese ladies Yorkshire accent.Fiendly staff. ...........................................................................................................................................
robert j . 2019-02-18
MORE AT TripAdvisor
Beautiful food. Super fast service and all the staff are very friendly
Paul B . 2019-01-02
MORE AT Google
Would not order again food was tasteless the nicest tasting thing was the free pompadoms very disappointed after spending £22 on this meal.
Kelly Brooks . 2018-12-15
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One of my favourite places to get Chinese food very good as always
Paul Fish . 2018-12-11
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Lush food salt chilli chips awesome x
Joanne scawthorn . 2018-12-09
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Great food, quick service but best to ring first and then collect.
Andrew Beeby . 2018-10-12
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Excellent food and lovely people would recommend it to everyone
scania man . 2018-05-05
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Best Chinese takeaway in Newport, exceptional service and incredible people.
Khi Burgess . 2018-03-01
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Nice food. Never had a problem. But delivery is expensive £1.50
Decim Light . 2018-01-20
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Food was delivered and the chicken in chow mein, sweet and sour and chicken fried rice was like rubber. Absolutely inedible. When I phoned I got told they were too busy to deal with it and that I'd have to walk my food back to them to het a refund or replacement after I had paid for the food to be delivered. Woman was plain rude and unhelpful on the phone. Disgusting customer service and would certainly never use them again
Dan Stapez . 2017-12-30
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Good for quick fast food. collection and delivery
Anna Amery . 2017-08-17
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Love this Chinese I am really fussy when it comes to takeaway food but New rainbow gets a thumbs up 👍🏻 from me.
Donna-Marie Bullen . 2017-08-01
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Food always hot and made quickly
John Davenport . 2017-03-24
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The new rainbow is a great place to buy Chinese. The staff are polite and friendly and the food is fantastic, the food is fresh and tastes very good, I would recommend it.
Nathan Williams . 2017-03-11
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Food was terrible, undercooked and greasy, if i could leave less than 1 star i would.. not impressed
Matt T . 2017-02-12
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Jenny the owner is lovely, food is good too.
Keith Watson . 2017-02-08
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Always super fast service fresh and good prices. Never had a bad meal from here
sadie-leigh moore . 2016-12-18
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The best chinese ever. I have been a customer of theirs forever and their service and food is always amazing. Highly recommend.
Vikki Davison . 2016-08-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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171 Opinions
My regular for a long long time,, usually love the food, but friday 13th September 2024, phoned up as usual for an order special fried rice etc, and the special fried rice came with TWO large black hairs, as now put me off these completely, they could do with wearing a hairnet.
105 Opinions
Had a great meal from here from a collection. The spicy Singapore fried rice is amazing! Put my order in. Was told 20 mins and was exactly that. When they put spicy next to the menu options they mean it so don’t order spicy unless you like it. Fresh tasting food that’s perfect for collecting and reasonably priced too.
212 Opinions
Ordered through just eat food was cold and was given sweet and sour with our ribs and we asked for bbq sauce. Mrs poured it all over her food and she don’t like sweet and sour sauce. She left 70% of her meal. In fairness this is the first bad meal we’ve had but for £43 I had to leave a bad review sorry…
5 Opinions
Always closed.. Everytime I try to ring order won't go through even though there closed Monday, Tuesday, Wednesday. Had the taste for there curry and very disappointed on Saturday .....