New Bowdon in Trafford

Ordered through deliveroo and was given a one hour delivery time. 90 minutes later there was no update so I called the restaurant and they said it would be at least another 30 minutes. That’s Saturday night ruined!

Excellent quality food as always, lovely friendly delivery drivers, will definitely order again, thanks!

I’ve had satay sauce from here before and this was basically a thick sauce full of peanuts nothing like the sauce I’ve had previously with chicken, the chicken was also chewy and pink in areas I’m pregnant so it’s now in the bin I’d like a refund pls

driver went to wrong address. they didn’t tell us until i called and they said that they were making it again . then the second time they tried to deliver they put it on with another order, going in the other direction.

Food is always amazing, generous portions and tasty.

Delicious food, hot and on time. Great value and our favourite treat!

Quick delivery, large portions, excellent quality food.

Alway fantastic from new bowden

Great food as always, lovely delivery man, always happy with the service, will order again soon! Thanks.

We love this place as a family. Portion sizes are HUGE so we often split dishes between 2 and there’s normally still some left over! The food has always been excellent too. We’ve had a couple of surprise freebies with our deliveries too, which is just lovely! Thank you New Bowdon!!

We have ordered before & always on time & food hot. This time it was 30 mins later & food was just warm but they did send a free starter of veg crispy rolls but it may have been nice to

the Red Sea called, it wants its 75 tonnes of salt back

Lovely food, massive portions, always deliver on time, or early. & thank you for the freebie! :D

Order was late. Items were missing and when I rang them I was shouted at and hung up on. I’m really not impressed with this. I understand you can be busy but don’t be rude to paying customers

We had roast duck and pancakes. Generous serving and it was delicious. We also had chilli tofu that was excellent as well.

Perfect in every way! We love this place :) xxx

Food was mediocre at best, we always order from New Bowden but on this occasion it was very disappointing! The chips were cold and dry, the seaweed was far too sweet (no hint of salt), the satay chicken overly sweet & oily and the egg fried rice bland.

Fast delivery, gorgeous food and we loved the little freebie gift!! Thank you so much 😋

Food overcooked worst meal I’ve ever had it went in the bin wouldn’t have felt to a dog

We had a wonderful meal from New Bowdon this evening…..the food was piping hot ….very tasty and the portions were very generous

Really good quality food. Expensive but worth it.

The best Chinese takeaway I’ve had in years. Fabulous spare ribs. Tender and juicy, nothing like what you normally get on a takeaway. I’ll be ordering from here again soon👍

unfortunately the quality of the food was pretty poor. My daughter had chow mein without beansprouts and subsequently when you ask for it like this there omit any sauce and /or flavour so the dish was bland and dry. My duck and pineapple was awful, tiny ropey bits of duck covered in gloopy batter, yuk! Finally the BBQ ribs in sauce were very nice however rather than 7 ribs we got 5 ribs with 2 chunks of gristle which were the fatty end pieces, so £13.50 for 5 small ribs, rip off!

I absolutely love this Chinese, I have never had a bad meal, and I always recommend to my friends x

Amazing food and great portions but forgot egg fried rice I ordered!

We used to love new Bowden til it took itself off just eat, we used to have one every Friday after my poor husband slaved at work, the deliver drivers are nice but can be sometimes rude and doesn’t turn up on time. Used to be a 5 star now a 1

I ordered some salt and pepper chicken and a quarter duck, the duck was dry and inedible for my taste really disappointed considering the price. Salt and pepper chicken was okay but nothing special again quite dry and lots of pieces of just batter with no chicken. I don’t wish to order here again because of the prices and quality of what was received.

AVOID!!! We ordered at 8pm, it was delivered at 9.45pm. We were told we would not receive any refund and we had no choice about cancelling as the restaurant suddenly updated our arrival time from 9pm to 9.35pm. By this point we were no longer hungry so the food went to waste, along with our £40. Absolutely shocking!

Food is exquisite, the delivery is on time, and wonderful service

AVOID!!! We ordered at 8pm, it was delivered at 9.45pm. We were told we would not receive any refund and we had no choice about cancelling as the restaurant suddenly updated our arrival time from 9pm to 9.35pm. By this point we were no longer hungry so the food went to waste, along with our £40. Absolutely shocking!

good was ok, not quite as good as it used to be but delivery was really slow, this place was always amazing but unfortunately seems to be getting a little worse each week as they become more popular, hopefully they work out how to deal with the increased demand or go back to serving fewer customers

Food was amazing like I remembered and even made it extra spicy like I asked. Very generous with the quantity and quality

over an hour past the delievery time called said it was only just cooking after placign my order 2 hours ago said they wouldnt cancel it absolute joke

Ordered at 18:30 delivery 20:00 which was great phones at 20:45 food has not even been cooked yet it’s now 21:45 still waiting if you can’t handle the demand switch the ordering service off I appreciate it’s Chinese new year but please don’t accept orders you can’t fulfill 5 stars for the food that we had not yet received as it’s always delicious

Delivered within 10 minutes of requested time - food hot and really very good portion size was large and worth the money - enjoyed the meal will definitely get it again - very full and very satisfied

Food quality I cannot fault but customer service questionable. We ordered, the food came, but the driver stood on my door set and asked me for £8.50. We asked what for as we paid online. The driver went away, we opened the bag and noticed that there was an extra dish, one we didn’t order. 15 mins later the restaurant called to question why we hadn’t paid. We explained we didn’t order it and they could collect the dish if they wanted it. The restaurant insisted we had added it to our order then said they would send a driver to collect it. Nearly an hour after the call we are still sat here waiting for it to be collected. My question is… what happens to the food once collected… is it reheated and sent to another customer?? Ultimately the restaurant has made a mistake, and for me I just cannot understand why they would send a driver on a 30 minute round trip to collect the dish other than to reuse it! Food hygiene???.

Food quality I cannot fault but customer service questionable. We ordered, the food came, but the driver stood on my door set and asked me for £8.50. We asked what for as we paid online. The driver went away, we opened the bag and noticed that there was an extra dish, one we didn’t order. 15 mins later the restaurant called to question why we hadn’t paid. We explained we didn’t order it and they could collect the dish if they wanted it. The restaurant insisted we had added it to our order then said they would send a driver to collect it. Nearly an hour after the call we are still sat here waiting for it to be collected. My question is… what happens to the food once collected… is it reheated and sent to another customer?? Ultimately the restaurant has made a mistake, and for me I just cannot understand why they would send a driver on a 30 minute round trip to collect the dish other than to reuse it! Food hygiene???.

Good quality but way too salty. Ordered chicken noodles and Salt Pepper chips but couldn’t eat much of it as so so salty :(

food good - generous portions and great service 😊

Great food not a problem being late as I don't live around the corner

Arrived within 15 minutes of requested delivery time, great food as always - better than any other Chinese restaurants we have tried.

Always great food and the portion sizing is very generous which i like !

Great food, huge portions just took too long and forgot the pancakes.

2 hour wait for food and it’s still not here. We’ve been told it’s on its way for the past hour. Then we were told we can’t cancel.

Had to phone to see where was food . But it was worth the wait . Nice food and hot thank you

Food was good, waited over 2 hrs for delivery, won't be ordering again

Fantastic food , very friendly delivery driver and food arrived early piping hot and the chips were perfect thankyou new bowdon :)

Although the food was excellent once it arrived, we were misled regarding the delivery time which took three quarters of an hour longer than stated on the app.

Waited over 1hr then had to phone and they hadn’t even prepared it. Good food but complacent

Massive portions. Food was great and delivery time earlier than expected but happy with everything :)

Came over 1hr30 late and was cold

Place a £73 order and after 90mins 23 called. They said driver had left and as we are 7mins away we called again after 20 we called to cancel. They tried to off us 20% discount for next order but we said no. They then said to go outside and there was still no car. Driver turned up 1hr 45 mins later to which we said we did t want. We are trying to get our monet back. Do not use!!

This order has arrived. It’s now 21.10pm. Refund expected.

This is not the first time the order was over 1 hour late. It arrived 2.5 hours after we ordered. Such a pity as the food is lovely but we will not order a delivery again.

Absolutely fabulous quality food. Lots of choice including veggie & vegan options. Highly recommended

Second time ordering from New Bowdon, different items from last time and all just as good. Ordered for two people, but the portions are so generous could have fed three or even four! Love the fact that the food arrives hot, despite the travelling distance from Altrincham. Just wondering what to do with all the little plastic containers... :-)

Great food it tastes amazing only problem when 1 driver brings the food he doesn't delivers it he calls for us to find him

First time I have ordered from New Bowdon, and based on today's experience it won't be the last. Very impressed with the quality of the food I ordered (the filet was tender and worth the extra money), it was plentiful - I ordered for one, but two could have eaten well - and it arrived hot. Extremely pleasant and courteous delivery personnel. Very happy with my dinner, thank you!

Not up to your usual standards. Duck is no longer roasted but comes in batter that is soggy. Meal was not hot. I don't think I will be ordering from her again. Disappointed.

This is one of the best Chinese takeaways I’ve ever used. The food was hot. The driver was polite and nice and everything was tasty and complete… Keep doing what you’re doing folks because you’re doing it well

Used to be our go to place. Gone downhill

First time trying this place and food was great. Delivery didn’t take long.

Food delivered an hour late which meant time from ordering to delivery was over 2 hours. When the food came it was mediocre at best.

I asked for no onions in my food and it was loaded with them, not happy, also got a dodgy tasting piece of chicken. They have been amazing in the past though.

Food has never been anything but great. By far the best chinese in Lymm area!

Great food as always, very very generous portions, free spring rolls included with large order and great vegan/vegetarian options. 10/10

Fantastic tasty food and great value for money.

Quite expensive but really nice food. The BBQ ribs with sauce were divine.

Another great takeaway thank you

The food is always delicious, piping hot. Best prawn toast ever. the delivery people are always pleasant and professional

Had a local Chinese takeaway about a month ago and it was poor. New Bowden is a cut above. High quality takeaway which exceeded expectations.

Been ordering from the new bowdon for over 2 years now (the only Chinese we order), tonight I went and picked up my usual order (boiled rice, salt and pepper chicken,curry sauce & chips) i live just near partington and they deliver to us usually but tonight we were passing through bowdon so picked it up on the way home. Upon getting home they have given us noodles but no rice (no one in my family eats noodles) we phoned saying we have no rice and don’t eat noodles to be told ‘your a-bit far I will give u free rice next time keep the noodles for free’ I replied ‘I don’t like noodles’ and was told noodles are nicer than rice!!! Not happy at all ! no sense of loyalty to there customers. Zero customer service skills. Very rude ! I live too far for you to correct a mistake you made but not far when you’re coming to drop off my food and collect money like the past 60+ times I have ordered ! .I feel like because they already have my money they don’t care even if I have ordered for over 2 years! .They have now lost a loyal customer, ‘too far’ simply isn’t good enough when you would usually deliver to us

Absolutely devastated with the service, quality and above. I ordered my food for home delivery and estimated time was around 8:05-8:25 I rang at 8:30 requesting where my food was. They said it just left the restaurant. I rang again at 9:10 (still haven’t received) they called saying the driver is outside. I’ve been sitting in reception for the past half hour waiting for my food which I have not received still. This place either needs new staff or this restaurant will go out of business sooner. I’m aware of busy times but don’t feed false information and make someone wait nearly 2 hours for their food when they still have not received anything. Ridiculous

Order easy time wait great driver was friendly and funny and food was amazing plenty left over for round two

Lovely food, bit expensive, nice treat. Delivery took over an hour, I’d probably pick it up next time.

Ordered through Deliveroo. Thought we’d try somewhere new. Estimated delivery time of 40 mins. It was double that; it eventually turned up 1hour 20 mins after ordering. I put a first call in to chase up delivery and there was an appalling lack of conflicting information. First they were waiting for one item to be cooked (but don’t worry the rest of the order hadn’t been waiting around to get cold), then they were waiting for a Deliveroo driver, then they said it was ‘just about to leave with driver’ (it’s a 7 minute drive). 20 mins later no sign of food. I put a second call in to be told it left 20 mins ago; my response was it is far too late to be delivered and if it did leave 20 mins ago it is likely to be cold when it gets here and I will send it back and get a refund. At this point the delivery driver knocks in the door and when trying to explain it’s been far too long etc the guy on the phone says ‘whatever’ and hung up. Honestly pretty shocked. Zero ability to deal with customers and zero customer service. Delivery driver was left to deal with it. Frankly by this stage we fed us and out two hungry children and chalked it down to experience.The food itself was ok. Portions big but it wasn’t hot. We won’t be ordering again and I would not recommend it to anyone else, there are much better options.

Chinese spare ribs no barbecue sauce so it was tasteless no taste on chips n rice tasted to dry disappointing

I order from here quite frequently but on this occasion the food was not great… my fried rice was burnt and inedible

the delivery came super early which i was very pleased with. The food was amazing but the chips were abit soggy

late arrival left it a bit too late to eat comfortably

Still great kept up to date very happy

The delivery person was abusive and extremely aggressive with my wife, the police should have been called. The bystanders were shocked at how this person reacted, disgraceful. A mistake was made with the address but that didn’t warrant the behaviour even after we apologised.

Ordered from just eat and the quality and portion sizes were incredible.

It was worth the wait traffic is so bad at the moment the food came and it was hot and absolutely amazing food thank you

Great takeaway service. Excellent food with huge portions. Brilliant.

Excellent quality and service as always, thank you.

Always had a good meal from New Bowden!

Great food, piping hot, lovely and fresh, will definitely order again.

Great food as always! Thankyou

Great food however delivery woman refused to bring the delivery to my front door and was rude about it. Every other delivery person has brought it to my front door. Very disappointing!!

Food was very dry and very expensive for what it was

Well worth the wait! Best chinese I've had in ages. Would reorder and recommend

Driver called my phone wouldn’t come to door. Had to walk down the drive to meet him. Rice stuck together, didn’t seem fresh. Curry paste not mixed properly, chunks of powdery taste. Not the best I’ve had from here. Not for the cost.

Food was disgusting never ordering there again

Food seemed like it had been re heated or food had been sat there for a while, was all stale

We got a message that our food had arrived. We stood outside the front door when we got the message, but the food hasn’t arrived. It’s been approx 35 minutes since the food was on it’s way. The drive from the restaurant should have been 12 minutes.

Food was hot and enjoyable will definitely be having it again

First time ordering from here and I’m well impressed. Food was delicious and hot on arrival. Best Chinese food I’ve had in a long time.

Ordered usual sweet sour chicken. Chicken curry and fried rice. Lovely as usual have tried beef fried rice, seaweed and other dishes and always lovely

Fast delivery. Very good ribs. Duck fried rice was nice. Very generous portions too. Would definitely recommend and order from them again.