Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 841 in 901 in Swansea
Opinions
I booked a table for my husband,myself and my my 15 year old son for Tues 24th. We arrived at 4.55pm,it was busy as Swansea City were playing at home .We all had a main meal and three drinks each.All of which were fine.We have visited here before and have always been treated with respect and had good service.We paid our bill at 6pm and still had our drinks left,I had nearly a glass of red wine,my husband had half a lager and my son a coke.A male member of staff came over to us and asked us to leave the table as it was needed. The bill total came to nearly 70 pounds and one round of drinks cost us over 12 pounds but he was quite happy for us to leave them . Just wondering if we'd wanted dessert would they have made us take it home . I was absolutely dumbfounded.He did not ask us quietly and it was very embarrassing as other customers could hear. He made us feel very uncomfortable. My husband told him that we would finish our drinks and then leave( I just wanted to get out of there as it was so embarrassing) I was going to ask to speak to the manager but it was very busy and I think the staff member involved may very well have been the manager or supervisor. We certainly will not visit here again,disgraceful.
420ANGIEWOO_2 . 2021-08-24
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6 Opinions
Visited with my son for a quick bite....not a good experience! Asked for a BLT and was made a ham and cheese sub, then had to argue to yet the tomato and lettuce. Asked for a meal deal at the till which apparently did not compute and then got attitude for asking for a drink when I should have said before....last time I checked a meal deal included a drink Plus even though it was very quiet all the tables were covered in crumbs....not very welcoming
13 Opinions
as i have visited this place a few years back, a lot has changed and by my surprised the store looks cleaner, the staff looking more friendly and helpful specially the girl named "MARY" who served and made our drinks to the highest quality!her customer service is just amazing that will make you come back and settle your morning coffees only at her store.i've always had same coffee (caramel macchiato) every time at starbucks, but this time is somewhat way different, it's like a picture on an actual cup. and her friendliness is on another level!you can feel sincerity of her listening to you and having a nice conversation about your day while waiting for my coffee. Hope that starbucks will get more people like her. She's a calming vibe to everyone.